8/10 Good
Mary
20 May 2024
Liked: Cleanliness, staff & service, property conditions & facilities
I liked most things about my hotel stay. A couple of things that happened was I told the front desk that my tv wasn’t working properly and I asked them to see if they could fix it, it wasn’t done. I then asked about housekeeping and was told they don’t clean unless you give them permission, didn’t know that. Glad I asked, I needed fresh towels and toilet paper. At the same time I asked again about my tv and was finally looked at when the housekeeping was done. And unfortunately there was no elevator in this hotel only stairs which I didn’t know so I had to take all my stuff up two flights of stairs, wanted family to stay with me but they couldn’t get up stairs so that was disappointing. I guess I should have asked for first floor room when I booked.
Mary
Stayed 3 nights in May 2024