Hotel location was good and convenient as it is situated next to the JR Shin Sapporo station. However, the rooms were old and had an unpleasant smell to them. We were initially given a room that was too hot with no way of cooling the room. When we called the reception to request for a change of room, we were initially informed that all the rooms in the hotel were occupied. However, only on insisting that we speak to the manager, did the staff finally relent in giving us another room with a comfortable temperature. On requesting for fans to cool the room, we were also told that there was only one fan available in the entire hotel.
The breakfast provided, while of a good variety, was much to be desired in terms of taste and quality.