Checked in (early) and the staff had everything ready for us, including letting us use adjacent room for our 16YO daughter. Great location, handy to shops, and free laundy in house. It was, by far, the best hotel deal we got during our 17 day trip to Hokkaido. I highly recommend this hotel for saving us money, while providing a great 4 star service as nothing was too much bother for them. Will definitely stay there again.