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Reviews of Paradise Resort

3 out of 5
Paradise Resort
Akrotiri, Santorini, Santorini Island

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 74 reviews" "
Rating 8 - Good. 24 out of 74 reviews" "
Rating 6 - Okay. 10 out of 74 reviews" "
Rating 4 - Poor. 4 out of 74 reviews" "
Rating 2 - Terrible. 7 out of 74 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

nahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, beautiful ambience, centrally located, very welcoming owner and staff!! Clean Hotel!! Would stay again here when we come back ever again!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Irene

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place it was perfect for my family of 2 adults and 3 kids. The place was clean, the staff was so helpful. There’s restaurants and shops that are walking distance from hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Irene

Travelled with family and small children
Liked: Property conditions & facilities
It was lovely staying here. The place was clean. It was good for my family of 5. My 3 kids had a very fun time in the pool. There’s a good restaurant in the hotel. There’s also a few others around the hotel. There about 3 souvenir shops and a mini market. It’s a peaceful and quaint place to stay at. It’s about a 20 minute drive to Fira. 10 minutes to black sand beaches. I recommend it and I would come back here.
Stayed 2 nights in Jun 2023

10/10 Excellent

Arnulfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

LEONARDO, INDIANAPOLIS

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool and hotel grounds were maintained well. Staff was friendly and accommodating. Breakfast was good enough. Daily housekeeping was great to have. Hot water was also great. The main problem was the guest room; toilet was broken and even though was reported the same day of arrival it was never fixed. Safe inside room not attached to the ground or wall. Door to balcony was closed and not accesible. AC was didn’t keep up, Flying bugs in room constantly Bathroom was small and not comfortable Overall value for price was lacking. This property has a lot of potential but needs a lot of preventive maintenance in guestrooms
Stayed 2 nights in Aug 2022

10/10 Excellent

Rab

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great pool and an onsite restaurant. The shower was super small.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in centre of Akrotiri, very friendly staff and very clean room. Lovely plants and flowers around the hotel and enormous pool
Stayed 4 nights in Sep 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay in a good location.
A pleasant stay in a good location. All the staff were extremely friendly and very helpful.
Stayed 1 night in Sep 2019

8/10 Good

Shraddha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place, very clean, beautiful gardens and attentive staff.
Stayed 2 nights in Jun 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gateway to Archeological Akritiri.
flying standby to attend the Santorini Film Festival and arrived a day early. Fortunately they had a room available for us and the location was very easy to find. A nice corner in the center of town with lots of fun things to see and walk around. Also not far from the lighthouse at the southern tip of the island which is a destination for sunset watchers. It is also the gateway to the Akritiri archeological site which is a MUST see. We had a delightful time. A nice breakfast and a visit to one of the more remote areas of the island. A very pleasant experience and a nice discovery.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Danny, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in the quite part of the island.
Great hotel, great service. So happy I stayed there and not in Oia or thira. If you are looking for a quite place yet still amazing, this is the hotel.
Stayed 10 nights in Jun 2018

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay here on every trip to Santorini!!!!!
Choosing to stay at this resort for our first trip to Santorini was perfect. I was a little hesitant before I decided just because I would see on the map that Akrotiri was on the opposite side of the island from the most popular Oia. But after going, we quickly realized how small the island is and this was actually a great thing because Oia and Fira are so packed with tourists and traffic that we enjoyed escaping back to Akrotiri after a long day of exploring. Plus, there are some SPECTACULAR views en route to the hotel. Views of the Caldera that everyone would pull over to take photos of and it's just minutes from the hotel. A nice little secret that those staying in Oia aren't aware of. We felt lucky. It's also very close to SantoWines where we enjoyed a beautiful sunset wine tasting of 18 different wines with a delicious cheese platter while overlooking the caldera (less than 50 euro total for two, make a reservation for 6:30 to catch the sunset!). About the hotel, this was honestly the most beautiful resort we saw on our entire trip to Santorini (with the exception of those extremely expensive infinite pool caldera view Oia hotels). If you're looking for that postcard view of the white buildings on the hill, you'll need to stay in Oia. We came to the realization quickly that those hotels are way over our budget so we were so happy to find Paradise Resort. Equally as beautiful but with a different charm.
Stayed 8 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, near ancient city and A+++ beaches
Nice hotel, friendly staff.
Stayed 2 nights in Sep 2017

10/10 Excellent

Ryann, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, wonderful staff
When we first got to the hotel we were greeted with a drink and friendly staff. Check in was extremely easy and relaxing. The room was clean and bright, and everything was close by. The pool was amazing and you could order food/drinks from the restaurant to have by the pool. In the mornings there is a free breakfast/coffee bar which we had every morning. The staff was so wonderful, we were greeted every time we arrived back at the hotel and made to feel at home. It felt more like you were staying with family than at a hotel. Red beach is a 20 minute walk and from there they have water taxis that will take you to white beach and black beach. Over all we had a wonderful stay and didn't want to leave but will definitely be coming back next time we are in Santorini
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service
Lovely place. Very helpful staff. Nice breakfast. Would have been nice to have more clean towels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Akrotiri best.
If you need to stay in this suburb and end of Santorini (Akrotiri ) this is a great clean and nice spot. Not recommended as a location otherwise. Great cafe / restaurants right across the road bus stop and red beach close by.

2/10 Terrible

Thenay

Disliked: Cleanliness, staff & service, room comfort
Staff Support
They have a nice pool area. However, front staff was not very friendly. When we got there in the afternoon our room was not ready. So, we waited in the lobby. The next day when the housekeeper knocked our door we were still in bed and asked her to give us a couple of minutes to get out of the room. When we came back from sight seeing the room was still not done. We asked someone on the front desk if they could do our room. We were told rudely that the room had already been done. I then calmly asked if we could have some fresh towels. A moment later while I was at the pool a woman stands in front of me and scorned me for asking to have my room clean so late in the day (4:00 pm). So, she left the towels in the room but they were dirty and rough.

8/10 Good

Colette, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Wedding stay in Santorini
I originally booked the hotel for 2 people which later a third member of our party added an additional request to stay with us, meaning we would have 2 rooms. When we arrived and unfortunately due to an earlier arrival of a large group and the unexpected additional volume of the group they gave one of our rooms to the group without our approval. This resulted in 3 of us sharing a room. The new room they gave us had a sofa bed and a king size bed. The room was comfortable and accommodating but I can't say the same for the sofa bed.

10/10 Excellent

anne13

Liked: Cleanliness, staff & service, room comfort
Great Place to Stay
the place was perfect to stay, simple and silent but elegant.

6/10 Okay

Alexa, Los Angeles, California

Liked: Cleanliness, staff & service
Disliked: Room comfort
Brittle towels
Just got back from Santorini. The hotel is in a quiet/non-touristy part of the island. Within 20 min+ walking distance to beaches. Hotel is very clean and staff is friendly in helping to arrange activities and transportation. Our main complaint was that the beds were hard (told they were "anotomic" by staff) and towels were so brittle that when used by guests they tore very easily. We were charged 5 Euro after spending almost 1,000 Euro total for our accomodations! This did not go over well with my travel group. The breakfast was the poorest we had in all of Greece...guess I just picked the right hotels on the first two islands. The female older staff complained that we dirtied the towels; we were not to use the towels at the pool...she even complained that she could not keep staff at her hotel...probably because she complained too much. This is the first review I have ever written for a hotel...I have stayed in many around the world. The reason I decided to write this one is because of how the 10 of us were treated when one over bleached-brittle towel got ripped. It left us feeling like we would never go back. Hope the 5 Euros and the arguments that followed was worth this negative publicity. Be sure to rent a car...makes Santorini much easier to enjoy:-) There are a couple great restaurants within 10 ft of the hotel. Good Luck!

4/10 Poor

Patrick, Beirut, Lebanon

Disliked: Staff & service, property conditions & facilities
Place to avoid
As a loyal returning customer to Best Western chain hotels, We were used to a certain level of services that are inexistant in this hotel. The hotel location is not convenient at all, being at the other end of the island, and having nothing to do in the neighbourhood. Breakfast is poor, and the Management is so strict that they refused us to have it outside ! Concerning the room, do not pay any extra for a view, as there is NO view at all that is worth paying for. The room was clean, very tiny shower, but unbearable bad smell coming out of the sink, we had to leave our windows open all the stay. Besides all this, there was no room service, and we didn't even have a phone in our room...

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Best Western Paradise Hotel
The hotel is very good. The only thing that we didn´t like was the breakfast because it wasa little simple.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Best Western Paradise Hotel, Akrotiri Santorini
The hotel was clean and nice, but the room was a bit spartan. The breakfast was only average. The main problem was the location - buses run once per hour, go only to Fira, and are sometimes hot and crowded. But if you have a car or even a scooter, it is a wonderful quiet alternative to the frenetic crowded town of Fira. I would stay there again, but rent a car next time. (If you stay there, go to Maria's taverna across the street - good food and friendly local people.)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Séan, London, UK

Liked: Staff & service, property conditions & facilities
Good Hotel
The hotel staff are lovely, it's a 3star hotel and worth it's stars. The hotel itself is beautiful, lovely surroundings, and quiet. In a quieter part of the island, you will need to get a rental car to get around. Or you can take the bus which goes to Thira, the main city a few times a day. The negatives were some dated towels, grey and hard; breakfast was very samey, basic, and not changed up, and some bits a little dated. But overall we were happy with our hotel choice, the positives outweighed the negatives :)

10/10 Excellent

Charles and Nancy

Liked: Cleanliness, staff & service, room comfort
Fabulous vacation spot
Our experience with the staff was perfect... the location was perfect.... nothing to complain about! Gave dining options a 3 because the hotel only offered a continental breakfast.. which was excellent.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sharon, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Sohaila, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
I stayed at this hotel for 3 nights in Santorini and it was an experience from hell. In terms of cleanliness, well on the first day, there was a chunk of hair in our shower! the bathroom area for some reason smelled like sewage and everytime we turned on the AC, the smell would get worst. The towels are a MILLION years old, they're more like sandpaper. We got yelled at for taking the towels because there're apparantly signs in our room, in the bathroom specifically that say we can't but there were none. The beds are hard rock, VERY uncomfortable. The full breakfast is 4 pieces of bread and jam and butter with tea/coffee/juice. The coin slot on their computer was out of order so no computer use/internet. All the hotels I stayed at on the other islands had a free shuttle on the way back to the port except for this one (30 euros). It was such a horrible experience at such a horrible hotel and i just don't understand how this hotel has a 3 stars rating?!?!

6/10 Okay

Samuel, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel with rude managers
The hotel Paradise is one of the best in Santorini(we stayed in 3 Hotels in Kamari, Parissa & Akrotiri). The main problem is the manners of the Manger and his wife and the way they speak to the customers. From first day we felt as we are in the military camp. We paid money to feel relaxed in the hotel and enjoy our holiday, but the way they treat us we did not wanted to speak to them again. Last day we had our boat to Athens at 1pm and asked the lady in charge if it as ok to stay in our room 30 minute longer. Although the hotel was half empty and nobody would check in to that room, they make us to get out and wait outside. I am not sure who wrote the other 3 rewiews, but our experience is that if you don't want to spoil your holiday because of rude manners of it's staff, it is better to choose other hotel with less facilities but with welcoming hosts.

10/10 Excellent

j, warwick england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent-
enjoyed my stay easy to find on arrival in the village staff knowledgable and most helpful free wireless internet access through out the hotel beautiful pool and gardens typical greek village setting not a resort nice tavernas with in walking distance need a car to explore the island

8/10 Good

Ursula

Travelled with family
Liked: Property conditions & facilities, room comfort
Paradiesischer Garten
Stayed 3 nights in Jul 2023

10/10 Excellent

Adrienn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gyönyörű kis szálloda nagyon kedves és segítőkész személyzettel.
Stayed 7 nights in Jul 2023

10/10 Excellent

Susanne

Stayed 1 night in Aug 2022

6/10 Okay

Sayd Daoud

Stayed 6 nights in Jul 2022

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sympa
Personnel très à l’ecoute, petit village authentique, hôtel en plein centre, près de tout, arboré.
Stayed 3 nights in Jun 2022

4/10 Poor

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
First of all the hotel is located in a small village with a couple of other hotels and restaurants, so it’s not loud. The pool at the hotel was ok, but the sun beds very dirty and should be cleaned instantly. In general there is a big lack of maintenance. The breakfast is just an Desaster. I’ve never had an worse breakfast in my life. The selection was like rice waffles, cooked eggs, white breads and some slices of melons if you was lucky. For the drinks there was coffee and orange juice. Furthermore some slices of cheese (if you was lucky and early). For the supply of spoons and forks no one cared about it and you need to ask for by your own. The staff was not really helpful and friendly only in front of you. Very moody!! Furthermore when you asked for a transportation to the port they wanted to gain money by themselves. The price at other hotels was 10€-15€ cheaper. That’s embarrassing!! There is a long way to go for the hotel to be recommended at all.
Stayed 2 nights in Aug 2021

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un tres bon hotel avec des hôtes tres gentils et aux petits soins.
Stayed 5 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Das Hotel liegt nahe am roten und schwarzen Strand was vorteilhaft ist. Jedoch ist die Sauberkeit nicht super und das Personal war zum Teil relativ unfreundlich.
Stayed 7 nights in Sep 2019

8/10 Good

Sandie

Travelled with group
Hôtel sympa. Un peu éloigner des villes où il y a le plus de choses à faire. Endroit très calme Piscine agréable, personnel également Pas de volet, pas terrible quand le soleil se lève à 6h Petit déjeuner vraiment pas top.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
tutto perfetto e gentiluomini e accoglienza turistica eccezionale
Stayed 8 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel con instalaciones que necesitan una buena reforma y limpieza. Desayuno escaso y de mala calidad. Lástima porque tiene un enclave agradable lejos del bullicio de Fira.
Stayed 3 nights in Jul 2019

2/10 Terrible

Lai Ha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful bedroom
awful hotel, bad room, dead fly and cockroach, bad service…if same price can find better hotel…
Stayed 2 nights in Jun 2019

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
Je recommande vivement cet hotel tres bien placé des restaurant tout autour . L'hôtel est vraiment charmant et surtout le personnel est génial. Nous avons eut un problème avec notre scooter ils ont juste été géniaux. Encore merci de votre aide et de votre gentillesse
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda experiencia
Muy lindo, personal muy amable.
Stayed 2 nights in Jun 2019

10/10 Excellent

carolina a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Excelente lugar muy amables todos.
Stayed 1 night in Jun 2019