Room, Mixed Dorm, Shared Bathroom | Front of property

Reviews of Hostal Forestal - Hostel

2 out of 5
Hostal Forestal - Hostel
Coronel Santiago Bueras 122, Santiago, Region Metropolitana

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 204 reviews" "
Rating 8 - Good. 69 out of 204 reviews" "
Rating 6 - Okay. 22 out of 204 reviews" "
Rating 4 - Poor. 8 out of 204 reviews" "
Rating 2 - Terrible. 10 out of 204 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda, alexandria

Stayed 1 night in Feb 2024
Response from STAFF HOSTAL FORESTAL on 2 Mar 2024
Muchas gracias por tu feedback! Esperamos que la hayas pasado muy bien!Saludos cordiales!

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Ivan on 10 Feb 2024
Thanks we had a great time here with you

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactely what you hope for in a hostel! friendly staff
Stayed 3 nights in Dec 2023
Response from Staff Hostal Forestal on 24 Dec 2023
Thank you so much for your review, hoping all the best for you and Merry Christmas :)

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Staff hostal forestal on 31 Jan 2024
Hi, Bonnie! We are really grateful of your great review and rating! Every feedback helps us into improving for future visitors. We wish you the best and we hope to see you again!

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Not bad!
Pretty clean but slightly tired hostel. The reception staff were very helpful if you needed something. Not the most social of places but maybe that was just the vibe at the time! Nice location next to Forestal park and within walking distance to almost everything
Stayed 3 nights in Nov 2023
Response from Ivan on 3 Jan 2024
Thank you for your comment; we're delighted that you had a great time with us.

10/10 Excellent

Marie-Pier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'auberge était propre, bien située et le personnel super accueillant et aidant.
Stayed 2 nights in Nov 2023
Response from Ivan on 3 Jan 2024
Thank you for your comment; we're delighted that you had a great time with us.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from IVAN on 13 Nov 2023
thank you so much :D

8/10 Good

MacKenzie

Liked: Staff & service, property conditions & facilities
I loved the location and the staff was really nice. It’s close to a park and both fast food / restaurants.
Stayed 3 nights in May 2023
Response from STAFF on 8 Jun 2023
XOXO

10/10 Excellent

Malik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glory in Santiago!
Great staff. Thanks Alex, Juan, Constance and Ivan. Comfortable and great value. Close to some awesome neighborhoods to tour around.
Stayed 5 nights in Sep 2022
Response from Ivan on 27 Sept 2022
thanks to you man i hope that you like the cachapas!!!

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff
Good location both for public transport and the lovely neighborhoods of Santiago. Good value, great staff. The social spaces are brillaint especially having a seperate quiet sofa area
Stayed 3 nights in Sep 2022
Response from Ivan on 12 Sept 2022
We love your stay here with us, we hope to see you soon!!

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Feb 2022

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Pritpal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best way to end our trip!
This was our last 'stop' for our SA backpacking adventure, and was the best hostel we stayed in. At first look you might get put off by the graffiti (which is everywhere in Santiago), but this place is great inside. Booked the private twin room (for an amazing price), and arrived at a ridiculous time (6am). The lovely receptionist (whose name I sadly didn't get) checked us in quickly and let us have breakfast too! Our room was super clean (which was a welcome surprise after the other hostels we stayed at), spacious, had a powerful fan, beautifully decorated AND had a en-suite. We felt like we hit the jackpot! Breakfast was plentiful (the chocolate cereal is recommended), only thing I would recommend is to provide hot water and tea bags for us tea drinkers. Please give this place a chance- yes we could hear some protests from our window BUT still felt safe here. This hostel was also a short walk from the city centre/local markets. If we ever return to Santiago, we will definitely come back to this hostel. Thank you so much for allowing us to end our trip on a high (especially during the tricky times with travel bans). Also another massive thank you to the lady who checked us in- you are AMAZING and an asset to the hostel!
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place, awesome and friendly staff, perfect location
Stayed 7 nights in Mar 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location. Avoid if staying on Friday night.
Hotel was nice but we were there on Friday night so there were riots/protests outside until about 2:30 a.m. We stayed in a private room with private bathroom which was nice. Towels were provided. Breakfast was decent. The staff was very nice. They have games available and beverages to purchase along with nice clean shared common spaces.
Stayed 2 nights in Feb 2020
Response from Staff Hostal Forestal on 22 Feb 2020
Thanks for your feedback Christopher! We hope the situation improves especially on Fridays, but we are really happy that you enjoyed your staying with us! Kind regards,

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 2 nights in Jan 2020
Response from Staff Hostal Forestal on 22 Feb 2020
Thanks for your feedback! We're working every to give the best experience!

2/10 Terrible

Sobina

Disliked: Cleanliness, property conditions & facilities, room comfort
Private room with ensuite. Do not stay!!!
Our room was not clean!!!! Don't stay here. Its been the worst place we have stayed in the whole of South America and we are not fussy travellers. We also had a private bathroom which was also dirty, so dirty in fact I did not even want to use it. We went for this hostel as it had high reviews but it definitely wasn't at a high standard. The breakfast that was included was also rubbish.
Stayed 2 nights in Jun 2019
Response from staff hf on 24 Jul 2019
Hi Sobina, We are sorry for what happened with your room, we are sure that there was an error with the allocation of your room, we apologize in advance for the inconvenience, for the next we recommend informing reception to give you an instant solution to the problem in this case Assign a new room. We are working on these details so that they do not happen again, we welcome your suggestions, Best regards. HF Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Social hostel with a lot of sponsored events. There were always people in the common areas. Rooms were clean and the location was close to tons of things...but the street was a little sketchy at night.
Stayed 3 nights in Jun 2019
Response from staff hf on 3 Jul 2019
Hello, Thank you very much for your review we love knowing everyone's opinion so we can improve each of the services we offer, whenever you want to return this will be your home! Regards!

10/10 Excellent

Baotung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from staff hf on 5 Jun 2019
Thank you very much! Please come back soon Best Regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2019
Response from staff hf on 1 Jun 2019
Thank you very much for your review! Please come back soon! Staff Hf

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from staff Hf on 22 Apr 2019
Thank you very much <3 please come back soon Staff Hf :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from STAFF HF on 5 Apr 2019
Thank you very much! Please come back soon. STAFF HF <3

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Staff HF on 4 Mar 2019
Thank yoy very much for your review! Staff Hf <3

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from STAFF HF on 5 Apr 2019
Thank you very much! please come back soon. Best Regards STAFF HF <3

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff Good food Good bed and pillows
Stayed 2 nights in Feb 2019
Response from Staff Hf on 14 Feb 2019
Thank you very much for your opinion, it is very important for us to know that you enjoyed your stay at the hostel, we look forward to your visit again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Karls Bermudez on 22 Jan 2019
Muchas gracias ! Esperamos que hayas disfrutado tus días acá, vuelve pronto!

10/10 Excellent

Greg, Kentucky, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff af this hostel was nothing short of amazing. They helped make an incredible environment for the customers and were outstanding with customer service. Would highly recommend to anybody looking to meet friends along the journey and have a good atmosphere.
Stayed 3 nights in Dec 2018
Response from Staff HF <3 on 26 Dec 2018
You are awesome, We are very happy and grateful to have known you. We hope we have made your stay a unique experience and that you will remember forever.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff as this Hostal was extremely helpful and the environment was perfect. They had everything you could need. The man at the front counter even printed my bus tickets for me so that I could get to Puerto Natales which I thought was awesome. I would recommend.
Stayed 3 nights in Dec 2018
Response from Staff HF <3 on 19 Dec 2018
Thanks for this lovely review, enjoy as much as you can our beautiful country

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location, staff and the place to go if you want to party until the wee hours of the morning with staff in the communal area. Very noisy with no “quiet time” if you want to get some sleep.
Stayed 2 nights in Nov 2018
Response from Staff HF on 2 Dec 2018
Hello! We are really sorry for the noisy time you had, ctually our "quiet time" is betweem 00:00-07:00hrs. There are some cases in where we have people checkin in/out and a little bit a noisy is out of our control.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostel, as hostel’s go. Bit noisy at night but hey, it’s a Youth Hostel.
Stayed 1 night in Nov 2018
Response from Staff HF <3 on 2 Dec 2018
Thanks for understand our vibes!

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly and informative staff , great location, private rooms very small, clean modern bathrooms, okay breakfast options, would recommend
Stayed 3 nights in Nov 2018
Response from Staff HF <3 on 2 Dec 2018
Thank you for this accurate review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were super friendly and helpful. Good location and wonderful breakfast
Stayed 3 nights in Nov 2018
Response from Staff HF on 2 Dec 2018
Awesome review, thanks for it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very nice hostel overall
Good location, good breakfast, nice room, solid wifi. Basic twin room only had 1 charging socket which was also quite diffcult to reach. Not a massive negative.
Stayed 1 night in Sep 2018
Response from HF <3 on 5 Oct 2018
Thank you so much, we will check the status of the sockets. Have an awesome Trip!

8/10 Good

Ari, Atlanta, GA

Liked: Cleanliness, staff & service, room comfort
Solid Hostel in a good location
Good and clean hostel with great staff. Breakfast is very good. It's a bit more expensive than many other hostels in Santiago and I'm not so sure why other than maybe its location. It's facilities are not necessarily better than others. Overall, would recommend!
Stayed 1 night in Aug 2018
Response from Staff HF <3 on 19 Aug 2018
Hi Ari! Thanks for this accurate review, we will have for feedbacks in consideration, they help us to keep improving. We apprecciate that you recommend us, means a lot

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredable
Booked by last minute and it was an amazing surprise... Excellent location, stuffs and also the people. Quite simple breakfast, but excellent for a Hostel. Love it!
Stayed 3 nights in Jun 2018
Response from Staff HF <3 on 30 Jun 2018
George! What a nice review, thank you so much. Hope to see you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Erin

Liked: Cleanliness, property conditions & facilities
Friendly staff but overpriced
Whilst the staff were friendly I think the private room with ensuite was expensive for what it was. I ended up with a room right beside the front desk, which wasn’t the best set up for noise. I had to ask for toilet paper and towel, and my towel was not replaced on the second day of my stay. The bathroom was very cramped
Stayed 2 nights in Mar 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hostal
Great area full of restaurants and bars in Bella Vista and Lastarria within easy walking distance. Friendly helpful staff, great breakfast.
Stayed 3 nights in Jan 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position, quiet
This hostal is in a great position in Lastarria. Lovely old building, very quiet, friendly helpful staff.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and Comfortable Hostel
The Staff was professional and friendly and the overall experience was pleasant. Bathrooms were small and showers were acceptable at best. However, Hostal Forestall is in the best location in Santiago. For the price, it is worth every peso
Stayed 1 night in Jan 2018

10/10 Excellent

Camron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017
Hello Camron! thanks for your review!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Pre booked and paid for my room , arrived to learn my booking hadn't been processed in the hostel system and no space so was sent to another hotel.

10/10 Excellent

Nylca, PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostal, great location
Excellent staff and community experience at the hostal. Met great people a lots of travelers
Gathering between travelers

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value for money
Will stay again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hostel in a great neighborhood
Great little hostel in a very convenient neighborhood - very well situated and within short walking distance of Bellavista and subway station. Hostel staff was very helpful and breakfast was good (lots of fruit in addition to bread and cereal). Only major downside was that it was very very loud in the evenings and hard to sleep if you weren't planning on staying out til past midnight. But it's a hostel, so expect noise and bring earplugs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at hostel Forestal. And came back again for our 2nd visit to Santiago. The cleaning ladies were constantly cleaning and the breakfast was pretty good - there was fresh fruit! We would recommend this hostel

8/10 Good

MEI MEI, Hong Kong

Liked: Staff & service
Good service
All staff are very friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort