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Gen Rooms

3.5 star property
Comfortable Santiago hotel in Downtown Santiago with rooftop terrace

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Gen Rooms

Seasonal outdoor pool
Property entrance
Executive Twin Room | In-room safe, desk, free cots/infant beds, rollaway beds
Superior Double Room | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Executive Twin Room | In-room safe, desk, free cots/infant beds, rollaway beds
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Portugal 415, Santiago, 8320000
  • Popular LocationMedical Center Hospital Worker7 min walk
  • Popular LocationSanta Lucia Hill14 min walk
  • Popular LocationPlaza de Armas4 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)25 min drive
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Room options

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, free cots/infant beds, rollaway beds

Executive Twin Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, free cots/infant beds, rollaway beds

Superior Double Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

In-room safe, desk, free cots/infant beds, rollaway beds

Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Clothes dryer
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, free cots/infant beds, rollaway beds

Executive Double Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Clothes dryer
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

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About the area

Santiago

Gen Rooms is located in Downtown Santiago, a neighbourhood in Santiago, and is near a metro station. Julio Martinez Pradanos National Stadium is a notable landmark, and travellers looking to shop may want to visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Hipodromo Chile.
Visit our Santiago travel guideOpens in a new window

What's nearby

  • Medical Center Hospital Worker - 7 min walk
  • Santa Lucia Hill - 14 min walk
  • Palacio de la Moneda - 3 min drive
  • Plaza de Armas - 4 min drive
  • Costanera Center - 6 min drive

Getting around

  • Santa Isabel Station - 6 min walk
  • Parque Almagro Station - 19 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 23 min drive

Restaurants

  • Restaurant Internacional Panda Jr - 3 min walk
  • Sésamo Express - 4 min walk
  • Burger Bistro - 1 min walk
  • Casa Juancho - 4 min walk
  • Santa Barra - 3 min walk

About this property

Gen Rooms

Hotel near Costanera Center
Gen Rooms provides amenities, such as a rooftop terrace and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool and a children's pool
  • Self-parking (surcharge), express check-in and multilingual staff
  • A lift, 1 meeting room and concierge services
  • A vending machine
Room features
All guest rooms at Gen Rooms feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and hairdryers
  • Flat-screen TVs with cable channels
  • Balconies, free tea bags/instant coffee and electric kettles

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 8 per day)
  • Limited on-site parking

Things to do

  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Multilingual staff
  • One-time housekeeping

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 8 per day
  • Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal outdoor pool closes in March
Only registered guests are allowed in the guestrooms

Property is also known as

Gen Rooms Hotel Santiago
Gen Rooms Hotel
Gen Rooms Santiago
GENrooms
GENrooms Aparthotel Santiago
GENrooms Aparthotel
GENrooms Santiago
Gen Rooms Hotel
Gen Rooms Santiago
Gen Rooms Hotel Santiago

Frequently asked questions

Does Gen Rooms have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Gen Rooms pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gen Rooms?

Self-parking is available for USD 8 per day. Limited spots are available.

What time is check-in at Gen Rooms?

Check-in start time: 3:00 PM; check-in end time: anytime. Late check-in is available during limited hours.

What time is check-out at Gen Rooms?

Checkout is at noon.

Where is Gen Rooms located?

Located in Downtown Santiago, this hotel is within a 10-minute walk of Medical Center Hospital Worker and Pontifical Catholic University of Chile. Catholic University Clinical Hospital and Gabriela Mistral Cultural Center are also within 15 minutes. Santa Isabel Station is 6 minutes by foot and Bustamante Park Station is 10 minutes.

Gen Rooms Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 56 reviews" "
Rating 8 - Good. 24 out of 56 reviews" "
Rating 6 - Okay. 11 out of 56 reviews" "
Rating 4 - Poor. 4 out of 56 reviews" "
Rating 2 - Terrible. 3 out of 56 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
When i called, they did answer very rapidly to my request
Stayed 5 nights in Mar 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Only stayed here for one night. Location is fine, the host was very nice. Only issue was the mini fridge that wouldn’t let me sleep at night. Just switched it off so problem solved.
Stayed 1 night in Mar 2019

6/10 Okay

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Very average
Very average and not the greatest area. Nothing to really say just don’t expect much and you’ll be fine
Stayed 2 nights in Mar 2019

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive hotel in a convenient location
Nice place to stay if you have business to do in the central or southern part of Santiago. There are very nice restaurants including top rated ones about 0.6 miles north of the hotel, but to reach it you have to follow a street with a large number of homeless people sleeping on the street. The view on the mountains from the roof is magnificent. Unfortunately, the pool/jacuzzi had cold water because of the fall/winter season. Our room was a bit noisy at night but better than what you usually get in Santiago (from my experience). The AC was quiet.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Good location - about 10 mins walk from two great eating & drinking areas - Laristarria and Barrio Italia. Felt safe walking to hotel at night. Pool on roof!! Friendly reception. Great WiFi. Stunning views from roof. More three star than four as a little tired around edges especially on rooftop pool area but absolutely no complaints.
Stayed 6 nights in Mar 2018

4/10 Poor

Henry , New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
What the Picture Show is not what you get
The room had a smell to it like it had not been clean for weeks, no Closet space, the windows was crack and you heard the dog and Cars at all time of the Day and to finish off they where working building demolition in the morning at 8-9 am The breakfast was bread, fruits, No egg, Pancake, Muffin
Stayed 4 nights in Feb 2018

8/10 Good

Juan, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the city center
Spectacular views from the swimming pool at floor 25. Close to Metro station Santa Isabel, linked with all interesting places in town.
Stayed 2 nights in Nov 2017

6/10 Okay

makram

Stayed 4 nights in Oct 2017

10/10 Excellent

Ksenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with my choice
Great location. Great city view roof. Breakfast was good as well. If I stay in Santiago I'd choose this hotel again.
Stayed 1 night in Mar 2017