When I saw the hotel from the outside, I was wondering what the other visitors in my shuttle bus were thinking, who were all going to 5 star hotels in the pristine part of town. But once I got inside, I was pleasantly relieved. As the name states, the hotel is a suite, set up for long-term visitors: there is a garage for parking your car, inside, the room has a small kitchen and living area set off from the bedroom, a large walk-in closet and bathroom. So, much more space than a regular hotel room. The wall paper was old and a little dirty, but otherwise everything looked clean to me. The location is WONDERFUL. Within walking distance of the Pablo Neruda museum, a whole array of restaurants and bars, and tourist shops. Also, it is easy to get to the center of town either by walking or taking the subway. The hotel doesn't offer breakfast so I suggest buying coffee and something to eat if you need it in the morning since coffee shops don't open until about 10 am. Staff was nice - I have no complaints.