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Reviews of Travelodge by Wyndham Santee

2 out of 5
Travelodge by Wyndham Santee
9117 Old Number Six Hwy, Santee, SC

Reviews

7.0

Good

Rating 10 - Excellent. 132 out of 493 reviews" "
Rating 8 - Good. 143 out of 493 reviews" "
Rating 6 - Okay. 92 out of 493 reviews" "
Rating 4 - Poor. 55 out of 493 reviews" "
Rating 2 - Terrible. 71 out of 493 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Tammy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and the room was very clean. Great value for the price with the exception of the noisy A/C and non-sound proof where you hear every guest coming in and out including the cars
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Affordable. I would stay again
Stayed 1 night in May 2024

8/10 Good

Teresa

Travelled with pets
Liked: Staff & service, property conditions & facilities
Not bad for the price!
Stayed 1 night in May 2024

6/10 Okay

Wade

I dont know pre ordered the worng hotel
Stayed 1 night in May 2024

2/10 Terrible

Samuel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arranged in good faith to stay in this TraveLodge location last night, based on advertised "good" rating. It is NOT ready for customers! Here are some reasons: 1. Our room (223) had a pervasive dirty smell. 2. The lounge chair was stained and dirty. 3. The HVAC unit was dirty. 4. The curtains were wrinkled. 5. The soaps were small dry chips. 6. The shower head was partially blocked with corrosion. 7. Active structural repairs were being carried out by a disreputable-appearing person. 8. There were no paper towels or hand dryer in the front office area public restroom. 9. The swimming pool was shut down-- and a mess, with rain water in the bottom that appeared to be breeding mosquitoes. 10. The "breakfast" that was offered could barely be described as "continental". 11. The breakfast area was NOT being properly tended to! For example- the main waste container was left smeared with some kind of syrup. 12. None of the staff we dealt with could speak English very well....This property in its current condition and the way it's being run could NOT pass a proper health department inspection-- much less a critical assessment by Wyndham or Expedia!! ... I'd be happy to directly discuss our concerns with the owners, Wyndham, and/or with Expedia! As it now stands, I would NOT recommend this facility at ANY price for safety, comfort, OR general satisfaction to ANY traveler! Thank you! Sincerely, Dr. Sam Williams, Salem, VA
Stayed 1 night in May 2024
Response from From management on 13 May 2024
Dear Samuel, sorry hear you have inconvenience in our motel, did you let the front staff knows about you have issue? we give every guest 10 minutes to inspect rooms and if any issue fund let the front desk staff knows so we change the rooms and pool is not open until memorial weekends.

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, property conditions & facilities
Thx.
Stayed 2 nights in May 2024
Response from From management on 13 May 2024
Thank you for staying our property and giving 5 star , see you again

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Sonia

Stayed 1 night in Apr 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
very nice and at a great price
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Elyse, orangeburg

Business traveller
Liked: Staff & service
The staff was very accommodating. They actually answer the phone and any questions I had. It definitely could have been cleaner. However there's a Dollar Tree not far for budget friendly supplies. Really appreciate that it DID NOT smell like smoke! Bed was comfy and it was nice & cool with satellite TV. Great for the price!
Stayed 1 night in Apr 2024

6/10 Okay

Serge

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It just seems very empty around the property however very convenient right of the highway
Stayed 1 night in Apr 2024

6/10 Okay

Kara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower curtain had mold on it, hair in the shower floor, outside was littered with trash.
Stayed 1 night in Apr 2024

8/10 Good

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Robyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad bugs in the roo.m not clean at aii
Stayed 3 nights in Mar 2024
Response from Management on 2 Apr 2024
Hello Robyn , sorry to hear you have bed experience in our property, first thing you are not in room and how can you tell that bugs in room?that room we sold every day no issue and you can check our last 3 years reviews in all websites platforms, if someone says about bugs we give you 3 nights free stay. Thank you .

4/10 Poor

Yi Fan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is very dirty. The ac vents has tons of dust and debris, the mirrors has not been wiped, can see stains/spots from previous guest, multiple stains from the toilet surrounding. The towels has stains on them as well. Just wanted a place to sleep overnight while traveling and the lack of basic cleanliness at this place is unacceptable. Avoid
Stayed 1 night in Mar 2024
Response from Management on 2 Apr 2024
Dear Yi Fan, sorry for inconvenience stay in our property, we recommend all guest give 5 minutes to inspect the rooms , if the guest not satisfied we will offer other rooms or fully refunds. Thank you .

4/10 Poor

Ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood stain on the shower Curtian, stains on the TV, dripping faucet in bathtub. Staff was not very friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Qubert

Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing for 50$ can’t beat it
Stayed 1 night in Mar 2024

6/10 Okay

Janet

Travelled with partner
Disliked: Amenities
Pool was empty
Stayed 3 nights in Mar 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Kenia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms disgusting
Stayed 1 night in Mar 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here are professional
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very quaint older property. It dates from the 60's but is updated with modern conveniences. The rooms are spotless and comfortable. Congratulations to the staff for a job well done.
Stayed 1 night in Mar 2024

8/10 Good

Josephine S

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Older hotel
This is an older hotel that is in the process of getting upgraded. We had a problem with the TV but management came over in a few minutes and got the TV working. Hairdryer didn't work but we didn't report until we were leaving because we were in a hurry. I think for the price, it wasn't bad. They are really trying to complete the upgrades and I think it is good to keep older less expensive hotels on the market.
Stayed 1 night in Feb 2024

8/10 Good

Suzanne

Nice stay
A fine stay. Staff was very nice. Room was efficient.
Stayed 1 night in Feb 2024

8/10 Good

Suzy

Quiet, basic, affordable
Stayed 1 night in Feb 2024

6/10 Okay

waheed

Travelled with family
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Richard, Toano

Stayed 1 night in Feb 2024

6/10 Okay

Tina

Disliked: Cleanliness, property conditions & facilities, room comfort
The place was dirty, dated and unkept!
Stayed 1 night in Jan 2024
Response from Management on 29 Jan 2024
Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty, I will be sure to send this information to our housekeeping director. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Management on 29 Jan 2024
Thank you for your positive feedback.

6/10 Okay

Shelecia

Stayed 2 nights in Jan 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great!!!
Stayed 1 night in Jan 2024

8/10 Good

Edwin

Stayed 1 night in Jan 2024
Response from Management on 29 Jan 2024
Thank you for your kind comments. I am so glad that you had a great stay with us.

8/10 Good

Victor

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2024
Response from Management on 29 Jan 2024
Thank you for your kind comments. I am so glad that you had a great stay with us.

10/10 Excellent

Katelyn

Stayed 1 night in Dec 2023
Response from Management on 29 Jan 2024
Thank you for your kind comments. I am so glad that you had a great stay with us and liked our clean and great rooms, quiet location

4/10 Poor

Jose F

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty stains on bed covers and filthy tub
Stayed 1 night in Dec 2023
Response from Management on 29 Jan 2024
Dear Jose Thank you for taking the time in leaving us a review and feedback on our property. We apologize that the room did not exceed your expectations and was dirty, I will be sure to send this information to our housekeeping. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.

10/10 Excellent

Shashaunia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay , very clean & comfortable for the price 😊
Stayed 1 night in Dec 2023
Response from Management on 29 Jan 2024
Thank you for your kind comments. I am so glad that you had a great stay with us.

10/10 Excellent

Shashaunia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Had a friend tell me about this spot , was pleasantly surprised . Very good stay
Stayed 1 night in Dec 2023

10/10 Excellent

Altric, Hinesville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet perfectly located for dining and shopping
Stayed 1 night in Dec 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for reasonable price
Quick stop on the way to my home in Florida. Bed was comfortable, TV worked, refrigerator worked, water was hot, shower was good, coffee pot worked. WiFi worked, parking right outside your door. Santee is a quiet town, so I felt safe. Got a bagel with cream cheese for breakfast, had other things available.
Stayed 1 night in Nov 2023

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room we check into the floor a the bathroom was dirty. I went an bought cleaner to scrub the shower bec it was nasty. The floor in there was dirty too a the shower curtain was moldy a dirty. A customer should have to clean everything to be happy . Because none of it was done to begin with
Stayed 3 nights in Nov 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patd
The room was nice but needed a wall to wall cleaning. The was comfortable but very noisy to get on and off something in the box spring. Stayed there before and will probably stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

Lauren, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Very clean room. Convenient to I-95. Will make this our regular stop.
Stayed 1 night in Nov 2023

10/10 Excellent

Brendan, Rockledge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient place to crash/stay halfway between DC and Florida. There's are at least a couple chain restaurants nearby as well as a deli and a supermarket. I didn't really explore the area.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice check in experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean budget motel.
Easy to check in, nice operators, property in good condition. Met my expectations for the price. Walked across the street to Dollar General. Would stay again.
Stayed 1 night in Sep 2023

4/10 Poor

Natalie

Disliked: Cleanliness, property conditions & facilities
Things were dirty here. Especially the bathroom. Stains on the blanket that appears to be from 1980. A poorly patched ceiling. Dirty floors. The bathroom has pubic hair all over and was just not cleaned.
Stayed 1 night in Nov 2023