Ratings based on 4,520 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Aug-2014
Wonderful hotel. Lobby smelled nice. Fresh fruit water. Quick elevators. Nice bed. More than one towel per person. Bartenders weren't friendly though. But oh well.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Aug-2014
Location: Great location visiting San Francisco
Fantastic hotel..bed and linens walking distance to AT&T baseball stadium
3 out of 5
by A verified traveller

Hotel

Posted 20-Aug-2014
For such a price , hotel should include breakfast and free wi fi!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Great hotel near Union Square.

Posted 19-Aug-2014
Pros: See above.
Cons: Don't change anything.
Location: See above.
Came here with wife for her first time in San Francisco. We checked in Friday afternoon and walked about a mile to AT&T Park for the Giants game (nice, safe walk, near quite a few neighborhood nightspots). Next day, we were directed to a great place for brunch (the Grove) by the concierge, who later gave us a great recommendation for North Beach dining (Fior di Italia). Saturday, we went to Fisherman's Wharf and local tourist attractions, which were accessible by cable car, metro or taxi---a bit of an adventurous walk if one doesn't mind hills. Church on Sunday (Catholic Church--St. Patrick's, another San Francisco landmark with a 160 year old history dating back to the Gold Rush days.) was literally right around the block. Great location, great staff---the doorman even gave us a discount coupon to the restaurant as he was getting us a cab----who does that? What I can't comment on is the quality of hotel restaurants or other services---we just never used them. Rooms were clean, quiet and the bed was extremely comfortable after a long day of walking. We're coming back again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel

Posted 19-Aug-2014
Super friendly staff, ready to help with anything. Very clean rooms with good view. Centrally located convinient for the both business and trourists. If will be again in SF will stay in the same hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Aug-2014
We picked this hotel, because of its quality and location to AT&T Park. We would definitely come back to this hotel. Comfortable, clean and highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 16-Aug-2014
I am the pickiest person when it comes to hotels. There was nothing that i could complain about or be grossed out about. Great place to stay!
5 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento

Great hotel in the center of Union Square

Posted 14-Aug-2014
Pros: The beds, bathroom, floor to ceiling windows.
Cons: N/A
Location: Tons of restaurants and shopping
I loved the hotel. They had originally put my friend and I on the 4th floor, but with the street noise, I wouldn't be able to sleep. So, they upgraded us to the 34th floor. The view was perfect from our window. I would definitely stay there again. The hotel staff was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveller from birmingham,al

very nice affordable hotel near market street !

Posted 12-Aug-2014
Pros: location, comfortable beds, clean room
Cons: offering free wifi- cheaper parking
Location: shopping on market street, taking bart around town, restaurants and bars, close to cable cars and chinatown
loved the location- near nordstrom, malls, shopping, bart station,etc. only complaints would be charging for wifi and the valet parking fee! but it seems common downtown - otherwise great hotel!
2 out of 5
by A verified traveller from Australia

Overall disappointing

Posted 11-Aug-2014
Pros: Good location, friendly staff
Cons: The buffet breakfast needs serious attention
Location: Close to BART and walking distance from Downtown
Overall my stay at the Westin was below expectations. The buffet breakfast was the worst I have experienced at a hotel of this quality (and poorer than most with a lower rating), with a very limited selection, food that was poorly prepared and an additional charge for an omelette (to the Westin's credit they did take the charge off my bill and provide a complementary bottle of wine when informed). Wi-fi was not complementary in the rooms and the business centre charges were high. Many hotels are now offering these services complementary and at better rates.