Ratings based on 4,558 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Central Location

Posted 17-Sep-2014
Pros: Clean, friendly, good bar & restaurant. Good location for shopping, restaurants, China Town and to walk to Ferry Building/Piers.
Location: Close to Bloomingdales, Westfield, Macy's, Union Square all within walking distance. 30min walk to Colt Tower/Ferry Building/Piers.
Stayed for three nights in September 2014. Room, service, bar restaurant all excellent. Had a nice view of Yerba Buena Gardens. If you've got a car, stick it in the Moscone car park down the road and walk up to save on the Valet parking charges. Or ditch your rental for the time you're in the city & hire a new car when it's time to move on. More a problem of the city than the hotel, but being centrally located meant navigating around hordes of panhandlers looking to tap the tourists. Top tips: stay above 5th Street if walking, don't look/act like a tourist, know where you're going before you set off so you're not checking maps and looking lost.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice

Posted 15-Sep-2014
Pros: The bed was very comfortable!
Cons: Free WIFI! Space in mini-fridge for personal items.
This Westin was a very nice hotel to stay at during my home hunting trip in San Francisco. The staff was very friendly, although they never held doors for me like they did other guests when I would walk in or leave and I believe this is due to the fact that I look very young and like a college student. The valet service was very fast and I liked how convenient the system is. All you do is text a number when you're ready for the car and it's there in 10 minutes. Very efficient. I was very disappointed that they don't offer Free Wifi in hotel rooms. For as much as you pay for the rooms and parking, this should absolutely be complimentary. I think the mini-fridge system is a neat idea (charges when you take something out), but it kept me from providing my own drinks in there and that was a little annoying. Overall, my stay was very comfortable and the staff was very friendly. I recommend it to anyone who wants a good location and doesn't mind paying extra for other items.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Sep-2014
Good overall experience! Walking distance to union square.
4 out of 5
Recommended
for Everyone
by A verified traveller from Montreal, QC, Canada

Good hotel with central location

Posted 07-Sep-2014
Pros: Location, clean and comfortable room
Cons: Free wireless internet should be offered.
I enjoyed my stay at this hotel. It has a great location close to excellent shopping, restaurants, and public transit. The room was very comfortable.
4 out of 5
Recommended
for Couples
by A verified traveller

Great location. Hotel staff and rooms were great

Posted 05-Sep-2014
Cons: Drinks at bar very expensive.
Location: Waterfront was excellent, lots to do and see. Would recommend big bus tour of the city. Was excellent. Saulsalito is a nice little town as well.
Nice to receive a complimentary upgrade which included a free breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller

Decent place to stay during ones holiday.

Posted 03-Sep-2014
Close to everything, shops, transportation, points of interest within walking distance
4 out of 5
Recommended
for Everyone
by A verified traveller from CT

Room 423 Not recommended if you like to sleep

Posted 02-Sep-2014
Pros: The Staff we're excellent, they are welcoming, seem genuinely happy and are very helpful
Cons: Finding a new purpose for that one room
Location: This Hotel is Cenrally located in San Fran, hop on Hop off bus tour stop is just around the corner, Restaurants and shopping within walking distance
Overall the Hotel was great, Centrally located in downtown San Fran , however our Room backed up to the Gym/ Workout facility, where Folk like to Drop their Free weights rather than place them on the floor at 10 pm.. Not the Hotels fault I know but I would suggest Expedia review the rooms they are allocated, It's nice getting a discount rate for this hotel but never expected a Room on the 4th floor next to the Gym, a tad disappointed !
5 out of 5
Recommended
for Everyone
by A verified traveller from Portland, OR

Clean rooms with friendly staff

Posted 02-Sep-2014
Great location-close to union square, Bart, and the bus line that takes you to pier39. Clean rooms with friendly staff. You can't go wrong with this hotel...
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in the heart of downtown

Posted 02-Sep-2014
Great hotel. The restaraunt, Maso,was excellent. Parking was a pain, but that is to be expected in SF.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place, great price, good location

Posted 31-Aug-2014
This is a great hotel. Just keep in mind that hotel's parking is very expensive, there is a parking 2 blocks south of the hotel for 15$ a night.