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Reviews of Drury Inn & Suites San Antonio Northeast

3 out of 5
Drury Inn & Suites San Antonio Northeast
4900 Crestwind Drive, San Antonio, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1002 reviews" "
Rating 8 - Good. 203 out of 1002 reviews" "
Rating 6 - Okay. 52 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, nice staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great rooms
Stayed 1 night in Apr 2024

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for comfort and location. Breakfast could use a bit more of variety.
Stayed 2 nights in Mar 2024

10/10 Excellent

janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a bit dated but also has customer service of the past--everyone is treated with warmth and kindness. Special thanks to Kiara and Dreanna (forgive me please for misspellings) for taking great care of us! The evening meal is a huge bonus. There's a lot of road noise in the front rooms, but it's constant, so it becomes white noise at night.
Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, food is good, convenient to hwy
Stayed 1 night in Mar 2024

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had no problem with the stay staff was nice breakfast and dinner were good plus the free drinks
Stayed 2 nights in Mar 2024

10/10 Excellent

Itzamara

Business traveller
Liked: Cleanliness, amenities
It was perfect!!
Stayed 2 nights in Mar 2024

10/10 Excellent

SHACHLOE

Stayed 1 night in Mar 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mike B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accesible, dinner options
Stayed 3 nights in Mar 2024

10/10 Excellent

Jacob

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest hotel we have ever been in. Wonderful staff also! We will stay in a Drury hotel wherever we go if available!
Stayed 6 nights in Mar 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding - informative, responsive and hard working.
Stayed 2 nights in Mar 2024

10/10 Excellent

MELISSA M

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the motel it’s self. The rooms are so spacious even with 4 in the room you had room to move around. Their breakfast and evening meals are fantastic. It makes a difference on where you want to stay. It is well worth the money that you pay. I am a Drury fan forever now!!
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Raul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good!!
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Wonderful breakfast and absolutely adorable room with a comfortable bed. Only thing that was not perfect was the air conditioner made rattling noises but not too bad that we couldn't sleep.
Stayed 1 night in Feb 2024

10/10 Excellent

Caleb

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe Hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted by a friendly staff, not just on arrival but, every day and by every staff member. This is the first time I have ever truly felt as if I was welcomed! Breakfast and dinner with cocktails were complimentary…we couldn’t be happier and we will seek out and book our stay with Drury every time we can!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Lavetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2024

10/10 Excellent

Dean

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was an ideal location for where I needed to be during my short visit. It would nice if their check out time was at noon; instead of 11AM.
Stayed 2 nights in Jan 2024

10/10 Excellent

janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in this motel is OUTSTANDING! My needs were taken care of so quickly and kindly, and every single person was over the top friendly. My stay was nearly 3 weeks, and I f lt as if I were staying with family.
Stayed 16 nights in Jan 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Freedom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ferdinand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Clean, smells good, good food, super nice and friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best comfortable stay
It was amazing very clean staff was super friendly and would book another stay here Thank you Jose☺️
Stayed 1 night in Jan 2024

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
I like attention
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The walking options for dinner

4/10 Poor

Marcus

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good staff faulty AC
Room AC was not able to get the room down to room temperature after hours of running. No other room available. Free breakfast poor compared to La Quinta. Staff was friendly and professional.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Mario

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Athul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really small no space outside but overall wonderful
Stayed 1 night in Dec 2023

4/10 Poor

Nick

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Lokesh Babu

Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Elias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Sheila, Maize

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Jon

Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze. Almost as fast as makothe reservation on Hotels.com. Room was great, couldn't ask for more for a 1 night stay. Staff was friendly talked up the kickback at 5:30. Only thing I might say is there was a train that went through around 4-4:30. I only knew because I was up. Family slept thru.
Stayed 1 night in Dec 2023

10/10 Excellent

Alvina

Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa de la

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023