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Reviews of China Fleet Country Club

4 out of 5
China Fleet Country Club
North Pill, Cornwall, Saltash, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 371 out of 518 reviews" "
Rating 8 - Good. 118 out of 518 reviews" "
Rating 6 - Okay. 16 out of 518 reviews" "
Rating 4 - Poor. 5 out of 518 reviews" "
Rating 2 - Terrible. 8 out of 518 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facilities in beautiful surroundings. It was a great base for exploring plus the added bonus of several electric charge points.
Stayed 2 nights in May 2024
Response from ChinaFleet on 20 May 2024
Thank you for rating us as 5/5 we are pleased you enjoyed your visit and the facilities. Kind regards.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ChinaFleet on 1 May 2024
Hello Tracy, Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local Taxis difficult to get hold off for a night out. But otherwise a great location once youve negotiated the narrow road and speed bumps to get there
Stayed 1 night in Apr 2024
Response from ChinaFleet on 17 Apr 2024
Hello Paul, Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

4/10 Poor

Robert

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
30 years old building, looks tired and dated and needs a major overhaul. It’s not a country club, it’s a leisure centre with a golf course. Some staff were below what you would expect of a 3 star let alone a 4 star. Would not visit again or return.
Stayed 4 nights in Apr 2024
Response from ChinaFleet on 15 Apr 2024
Hello Robert, Thank you for your recent feedback, we are disappointed that we felt short of your expectations. Our spacious self catering apartments nestled within 180 acres of beautiful landscape with a large range of facilities available at no additional cost are a huge hit with our other guests. We pride ourselves on our customer service and are generally commended for the high level of service we give. We would have welcomed further feedback on why you felt the service was lower than your expected standard to enable us to further investigate. We sincerely hope you will consider returning in the future. Kind regards.

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from ChinaFleet on 15 Apr 2024
Hello Hannah, Great to hear you had a good experience with us. Kind regards.

6/10 Okay

Rubina

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Mould in the bathroom, drain issues in the bathroom
Stayed 4 nights in Mar 2024
Response from ChinaFleet on 8 Apr 2024
Hello Rubina, Thank you for your review and raising the issues you experienced in the bathroom during your stay. We have asked our maintenance team to investigate and this has now been actioned / rectified.We do offer a 24 hour contact number for urgent issues, and all of our apartments have a 'we will fix it' card in them. This card allows you to report any issues that require attention. We hope to welcome you back to the China Fleet Country Club soon. Kind regards.

8/10 Good

Suleyman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect again, except sheets provided for spare bed was covered with dog hair. When we phoned the reception, first they said it is late(9pm) and they don’t have it. Then they said give them some time and come and collect from reception, then 5min later they ended up bringing it to our room. That was our second time there. I would go again , as I said everything else was good
Stayed 3 nights in Mar 2024
Response from ChinaFleet on 4 Apr 2024
Hello, Thank you for your recent review, we are really sorry to hear that the sheets provided for the spare bed weren't of a standard available for you to use.We have raised this with our linen provider as well as our housekeeping team to ensure that they are more diligent with their standards checks.We are glad that the rest of your visit was good and we hope to see you again in the near future. Kind regards.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really roomy well equipped apartment. Only possible criticism is that the bathroom / toilet was ensuite with the bedroom . . . had someone be using the sofa bed in the living room they would have had to commute through the bedroom. Huge carpark. Walkable (about a kilometre, up and down hill) to Saltash for buses to Plymouth, or to walk over the bridge and get fabulous views of the Tamar Estuary and Brunel's bridge. (But wouldn't want to walk back from Saltash to the hotel in darkness as part of the lane has no footpath). Lovely pool / sauna (etc) / gym . . . also (apparently) squash courts and a sports hall (there is presumably a mechanism for booking the last two?). Also - again apparently - a children's play area. Pool had a water slide. Friendly and efficient staff, and a bistro / bar upstairs in the main building - but our apartment had pretty decent kitchen and cooking facilities so mainly self catered. Can't fault the place.
Stayed 2 nights in Mar 2024
Response from ChinaFleet on 26 Mar 2024
Hello Richard, Thank you for leaving us this detailed review. We are pleased to hear you enjoyed your stay and the facilities and thank you for your feedback. Kind regards.

10/10 Excellent

Alan

Stayed 1 night in Feb 2024
Response from ChinaFleet on 22 Mar 2024
Hello Alan, Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolute fabulous
Stayed 3 nights in Feb 2024
Response from ChinaFleet on 19 Feb 2024
Hello David, Thank you for taking the time to leave us this great review, it is lovely to hear how much you enjoyed your stay and the service you received. We hope to welcome you back again soon. Kind regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good
Always love our time at the club. Apartments are clean and comfortable, on site restaurant is great. Of course biggest attraction is the pool which has a sloping floor so kids can be in the same pool at depths they are comfortable with
Stayed 1 night in Feb 2024
Response from ChinaFleet on 16 Feb 2024
Hello, Thank you for taking the time to leave us this wonderful review, it is lovely to hear how much you enjoyed your stay and the facilities. We hope to welcome you back again soon. Kind regards.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from ChinaFleet on 12 Feb 2024
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from ChinaFleet on 26 Jan 2024
Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Mixed experience
The facilities at this country club were lovely, and we really enjoyed how clean and comfortable our luxury apartment was. However, the food definitely let the club down and really wasn't worth what we paid. The breakfast was below average, and the morning serving unit was dirty. The coffee was just from a machine, which was broken and sprouted milk everywhere. If the food was better, we would have been returning, but unfortunately, it was a bit of a letdown. The swimming pool was good but the spa was very busy. The flumes were also shut on the Sunday morning so our children couldn't use them which was disappointing.
Stayed 1 night in Jan 2024
Response from ChinaFleet on 26 Jan 2024
Thank you for your review following your recent stay with us, we are delighted that you enjoyed the facilities and the apartments.We are disappointed to hear that we fell short of our high standard at breakfast, our breakfast offering of locally sourced, freshly cooked breakfast is normally well received by our customers however we have passed these comments to our Executive Head Chef for review. Although it is most unusual for our coffee machine to fail, we have reported this to the manufacturer and haven’t had any issues since this occurrence. In our quest to give our customers the perfect experience we identified the opportunity to offer our customers an improved coffee offering and installed the Cornish Coffee machine to elevate the choice for our guests in comparison to many establishments that only offer ground coffee at breakfast.We have asked our Leisure Operations Manager to review your comments about the flume as there is no reason for it to be closed on a Sunday Morning. We are only unable to open the flume during swimming lessons and Aqua Classes; however, we did not hold any of these activities on the Sunday morning. We are now able to open the flume at any time as we have a traffic light system in operation at the top of the flume.We sincerely hope you come back and visit us again in the future. In February we are refurbishing the entire Brasserie and will be launching a new menu at the same time.

10/10 Excellent

Kerensa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from ChinaFleet on 16 Jan 2024
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ChinaFleet on 9 Jan 2024
Thank you for giving us a great rating, we are happy to hear how much you enjoyed the Club. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from ChinaFleet on 8 Jan 2024
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

Simon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, good quality accommodation and facilities. Great value for money
Stayed 2 nights in Dec 2023
Response from China Fleet on 8 Jan 2024
Thank you for your fantastic review, we are so pleased you enjoyed your stay and look forward to seeing you again, kind regards

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing stay regarding accommodation, service and amenity's only the choice/times of evening food was lacking. This however did not ruin our stay.
Stayed 4 nights in Dec 2023
Response from ChinaFleet on 2 Feb 2024
Thank you for your feedback, we are pleased you enjoyed your stay with us. Kind regards.

10/10 Excellent

Wayne

Stayed 1 night in Dec 2023
Response from ChinaFleet on 2 Jan 2024
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

2/10 Terrible

Maria

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ChinaFleet on 2 Jan 2024
Hello, thank you for taking the time to leave us a rating. We appreciate any further feedback you would like to give to reflect your rating. Kind regards.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb option for a family friendly hotel with excellent access to the south west. Really nice facilities and we appreciated the well appointed kitchen. Great value for money as well.
Stayed 2 nights in Dec 2023
Response from ChinaFleet on 2 Jan 2024
Thank you for that fantastic review, we are pleased to hear how much you enjoyed your stay. Kind regards.

10/10 Excellent

Evelyn Estefanía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from ChinaFleet on 2 Jan 2024
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

Nicholas

Response from ChinaFleet on 15 Jan 2024
Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ChinaFleet on 11 Dec 2023
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as we were there for a wedding lovely rooms.
Stayed 1 night in Nov 2023
Response from ChinaFleet on 30 Nov 2023
Thank you for giving us such a great rating, we are happy to hear how much you enjoyed your visit. Kind regards.

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023
Response from ChinaFleet on 13 Nov 2023
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

Craig

Stayed 1 night in Oct 2023
Response from ChinaFleet on 30 Oct 2023
Thank you for rating us as 10/10, we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely get away for the family.
Fantastic break for the family. The pool is just right with a great slide that the kids loved timing themselves on! Lovely friendly staff from reception to cleaners. Great atmosphere and the detail they put into making the crazy golf Hallowe’en ready was phenomenal.
Stayed 3 nights in Oct 2023
Response from China Fleet on 27 Oct 2023
Thank you for the 10/10 review, we are so pleased you enjoyed your break away and had fun on our spooky course! We hope to see you again, kind regards

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless, comfortable, luxury apartment.
Luxury, spotless accommodation. Fantastic facilities and restaurant.Food was piping hot, big dishes and delicious. Friendly staff. We will definitely return.
Stayed 2 nights in Oct 2023
Response from China Fleet on 26 Oct 2023
Thank you for your 10/10 review we are so pleased you enjoyed your stay and can't wait to welcome you again, kind regards

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get away.
Lovely apartments, great for the family. The pool has a good slide and the asap is a lovely retreat for the adults.
Stayed 1 night in Oct 2023
Response from China Fleet on 24 Oct 2023
Thank you for your review, we are pleased you enjoyed your stay and hope to see you again, kind regards

8/10 Good

Zoe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from ChinaFleet on 2 Oct 2023
Thank you for such a good rating, we are pleased you enjoyed your stay with us. Kind regards.

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from ChinaFleet on 18 Sept 2023
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

Kristine

Stayed 1 night in Sep 2023
Response from ChinaFleet on 12 Sept 2023
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

8/10 Good

Nuthiangpuii

Travelled with family
Liked: Cleanliness, staff & service, room comfort
beautiful location out from the main busy area yet not too quiet! room was just enough for me n my 2 girls. good breakfast unfortunately we didn't make use of much as both daughter n myself arent a big eater still good for the money i paid. little thing that matters though ... toilet rolls could have been bit better quality it was very thin layer 🙃 overall we enjoyed our stay x
Stayed 2 nights in Sep 2023
Response from ChinaFleet on 11 Sept 2023
Thank you for your feedback, we are pleased you enjoyed your stay with us. Kind regards.

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful family stay at China Fleet in Saltash. The accommodation was spacious and comfortable, and the staff were incredibly attentive and helpful. The swimming pool was a big hit with our family, especially the water slide. They spent hours splashing around and having fun. There was also a sauna and steam room, which we enjoyed using after a long day of exploring. We ate in the hotel restaurant a few times and the food was always good. There was a good variety of options to choose from, and the service was excellent. We also took advantage of the hotel's leisure facilities, which include a golf course, tennis courts, and a gym. We had a great time playing mini golf and the gym was well-equipped and clean. Overall, we had a fantastic stay at China Fleet. It's a great place to stay with a family, and we would definitely recommend it to others.
Stayed 4 nights in Aug 2023
Response from China Fleet on 4 Sept 2023
Thank you for taking the time to leave us such a fantastic review, we are so pleased you and your family had a great time and really appreciate your feedback, we hope to welcome you again, kind regards

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff were excellent and the facilities were spot on
Stayed 3 nights in Aug 2023
Response from China Fleet on 4 Sept 2023
Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from China Fleet on 4 Sept 2023
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from China Fleet on 4 Sept 2023
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

8/10 Good

Su Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from China Fleet on 4 Sept 2023
Thank you for giving us such a great rating, we hope to see you again soon, kind regards

10/10 Excellent

Elsie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family getaway, with lots of activities to do, great for bonding.
Stayed 3 nights in Aug 2023
Response from China Fleet on 29 Aug 2023
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel good for families
We stayed as we needed to sleep over near Plymouth after getting the ferry over from France before driving north. The hotel rang in advance so I let them know we would be late and they said that although reception was closed security would take our payment and give us the key. The apartment was clean and comfortable, they provided tea and coffee and fresh milk in the fridge - the kitchen has cups, plates, pans, microwave and oven etc. After we checked out we could still access the pool and play area, pool was busy with families and had a lovely atmosphere. We ate lunch in the restaurant which had an indoor play area in the next room which worked well for us. We could have easily stayed for longer! We are used to self catering air bnb and camping so it was all pretty novel for us!
Stayed 1 night in Aug 2023
Response from China Fleet on 28 Aug 2023
It was lovely to read such a great review from you, thank you for taking the time to write it. We look forward to welcoming you back to the Club in the future. Kind regards.

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising Place
Really nice stay facilities included pool water slide and spa. Nice touches milk in the fridge and towels for the pool thank you!
Stayed 1 night in Aug 2023
Response from China Fleet on 28 Aug 2023
Hello, thank you for taking the time to leave us this wonderful review, it is lovely to hear how much you enjoyed your stay and the facilities. We hope to welcome you back again soon. Kind regards.

10/10 Excellent

Faye

Stayed 2 nights in Aug 2023
Response from China Fleet on 28 Aug 2023
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from China Fleet on 28 Aug 2023
Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun for all the family
Whata great stay at the China Fleet Country Club. This kids and grownups loved the pool, playground and funzone! Dad enjoyed the Top Tracer driving range. Saltash is also a great base to explore the beaches of Cornwall. Would definitely recomend and will most certainly be back again.
Stayed 5 nights in Aug 2023
Response from China Fleet on 23 Aug 2023
Thank you for taking the time to leave us such a great review, we are so pleased you enjoyed your stay, we hope to see you again soon, kind regards

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean apartment with everything you need. Excellent pool with flume on site and other facilities including a soft play for 7 and unders. Very clean everywhere across the whole site. Food on site very good and reasonably priced. Great service and staff. Our children loved it here, we’ll be back.
Stayed 2 nights in Aug 2023
Response from China Fleet on 21 Aug 2023
Hello, Thank you for taking the time to leave us this wonderful review, it is lovely to hear how much you enjoyed your stay. We hope to see you soon. Kind regards.

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely well equipped apartment. Good value for 4 people. Breakfast was good. Pool was great as was relaxation area.
Stayed 1 night in Aug 2023
Response from China Fleet on 21 Aug 2023
Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

Catriona

Stayed 1 night in Aug 2023
Response from ChinaFleet on 8 Sept 2023
Thank you for rating us as 5/5 we are pleased you enjoyed your visit. Kind regards.

10/10 Excellent

Claire

Stayed 2 nights in Aug 2023
Response from China Fleet on 21 Aug 2023
Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.