The place is located inside a building with various other activities like offices. So you have a floor in the building where the rooms are. The reception is open for 12 hours a day. Out of office hours you are sent an email with a link to access the building so it you do not have a smart phone you might've an issue. The room has a mini bar, a coffee machine and a kettle and and there is fresh water provided in reusable bottles each day 💧👍. The metro is close by and Villa Borghese park is also near plus many attractions are walking distance. The only thing was the room was stuffy and had to open the window to let air in.