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Reviews of Piazza di Spagna Prestige

Piazza di Spagna Prestige
Via della Croce 33, Via Bocca di Leone 36, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 469 out of 658 reviews" "
Rating 8 - Good. 141 out of 658 reviews" "
Rating 6 - Okay. 31 out of 658 reviews" "
Rating 4 - Poor. 6 out of 658 reviews" "
Rating 2 - Terrible. 11 out of 658 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Kelsey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms really need to be cleaned better. Inches of dust on wall and cobwebs hanging from ceiling. Not describes in ad that hotel room is in a different spot than where you check in. Upstairs apartment were extremely loud at all hours. No air conditioning.
Stayed 2 nights in Mar 2024

10/10 Excellent

gerald john, Bridgend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent but very noisy because they dragged furniture upstairs
Stayed 3 nights in Mar 2024

10/10 Excellent

Mala

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Feb 2024

10/10 Excellent

shu

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel service opens after 10 am. Otherwise it is closed. The hotel has 3 location.
Stayed 3 nights in Feb 2024

8/10 Good

Jose

It was a very comfortable room. Being so close to the center it was a little noisy. The neighbors played their tv everyday until 3:00 in the morning a little too loud.
Stayed 5 nights in Jan 2024

6/10 Okay

Willa, Carey

Travelled with group
Liked: Amenities
I like the location as everything is walking distance specially for shopping and dining. The wifi doesn't work and even if it works,it's on and off and super slow with 1-5mbps.Though the receptionist who assist us during our check in was very helpful but her replacement, the receptionist on monday morning was kinda rude for yelling at us for not closing the door going downstairs bec she specifically followed us for few steps,yelled at us and slam the door.Really rude.
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, comfortable and quirky
The set up is unusual as my room was in a different building to the main reception but Emma on reception explained things clearly and showed me to my room. The room had everything I needed in a compact fashion. Coffee machine and kettle were appreciated. Very comfy bed and pillows and mini fridge. Firesticj gives access to your steaming services. Would defo recommend.
Stayed 1 night in Jan 2024

8/10 Good

taha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfetto
Stayed 5 nights in Jan 2024

10/10 Excellent

Azad, Los Angeles

Stayed 2 nights in Jan 2024

8/10 Good

Ryan, Guelph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room and location. Nice to have coffee and pastry waiting in room. Only thing that could have been better was that wifi was poor, each othbour devices would show "connected without internet" every few minutes.
Stayed 3 nights in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but front desk ends at 8 pm
Stayed 4 nights in Dec 2023

8/10 Good

Stephen

Liked: Cleanliness
Stayed 6 nights in Nov 2023

10/10 Excellent

Steeve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was excellent and accommodating for a late check in very quiet and clean.
Stayed 1 night in Nov 2023

6/10 Okay

Becky

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, but make sure you know how to check in.
Didn’t know you had to check in at a different address than the room. They were phone numbers outside the room but nobody answered them so we have a difficult time getting into the room. We had to come back later and somebody that was staying there told us that we had to go to a different address to check in. She was very pleasant and said they sent us instructions on how to check in. However, when I went back to my emails there was nothing there about going to a different address to check in. Other than that, it was a nice place to stay.
Stayed 2 nights in Nov 2023
Response from Piazza di Spagna Prestige on 18 Nov 2023
Hi Becky,thanks for staying in our hotel.We're sorry we had some misunderstanding about the check in, we will make sure to review our instructions so that they will be completely understandable next time.Regards,Piazza di Spagna Prestige

10/10 Excellent

Rikard

Stayed 4 nights in Nov 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
5 min walk from metro. Close to Spanish steps, Trevi fountain and kinda middle between the Vatican and colosseum. Nice busy street - lots of difficult to find. Reception leaves at 8pm.
Stayed 3 nights in Nov 2023

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super cute place in great location. Only lower star ranking for staff just because there wasn’t someone available during business hours. Most days we would go without seeing anyone. Which is fine if you don’t need anything but we had a couple instances we needed assistance and couldn’t get it. Otherwise beautiful place to stay.
Response from Spagna Prestige on 12 Nov 2023
Dear Hayley, thank you very much for your feedback on our structure and honestly we really glad you had overall a god time here in Rome. We will take note of any possibile inconvenience. Thank you again to had chose Spagna Prestige.

6/10 Okay

Marcia, Creve Coeur

Travelled with family
Photos are very deceiving. Room was clean but very old furnishings and steps in many areas. Elevator was tiny. Check-in was awkward because the employee/owner was not in the premises when we arrived. Property is somewhat hard to locate because it is inside a building on the 2nd floor-other businesses occupy remaining floors.
Stayed 1 night in Nov 2023
Response from Spagna Prestige on 12 Nov 2023
Thank you Marcia for the feedback.Our check in time is is from 14:00 until 20:00. From 10:00 am you had the possibility to leave your suitcases. Thank you Marcia for the feedback.

10/10 Excellent

Antonino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da prenotare al prossimo viaggio
Tutto perfetto , posizione ottima , stanza perfetta e pulita , molto confortevole , personale gentile e disponibile
Stayed 2 nights in Nov 2023
Response from Piazza di Spagna Prestige on 18 Nov 2023
Salve Antonino,la ringraziamo per la recensione e siamo lieti che abbia apprezzato la nostra struttura. Speriamo di potervi ospitare nuovamente in futuro.Saluti, Piazza di Spagna Prestige

10/10 Excellent

Linda

Stayed 3 nights in Oct 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place, Allesandro was awesome. Impeccably clean, beautiful and comfy!!!
Stayed 2 nights in Oct 2023

6/10 Okay

Debra

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
A short stay in Rome.
Location was excellent! Cleanliness was lacking. The whole place needs a good cleaning. Gross mold in bathroom. The bathroom fan is soooo dirty. There needs to be a thorough dusting everywhere. Staff was good to deal with.
Stayed 4 nights in Oct 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay! The staff was excellent!
Stayed 1 night in Oct 2023
Response from Spagna Prestige on 26 Oct 2023
Dear Sherry, your feedback warms our hearth. It was our pleasure to host you at our Guest House.Our best regards

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place. A little tricky for us to find the check-in area but the staff person was texting me to help us. We stayed in three (3) hotels during our trip to Italy and this was the only one that we felt shielded from street noise. Would stay here again!!!
Stayed 2 nights in Oct 2023
Response from Spagna Prestige on 28 Oct 2023
Dear Jeff, It was our pleasure to meet you and to host you at our Guest House.Our best regards

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Spagna Prestige on 28 Oct 2023
Dear Ray thank you a lot for your feedback. It is really important to us to hear how your staying was here at our Guest House in Rome. Best regards

10/10 Excellent

pam

Stayed 5 nights in Oct 2023
Response from Spagna Prestige on 12 Nov 2023
Dear Pam, thank you very much for kindly leave us your feedback. Our best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was friendly, comfortable, bed bigger than expected. Great shower. Fyi, saturday morning trash collection starts at 4am and continues all morning 😜
Stayed 1 night in Oct 2023
Response from Spagna Prestige on 28 Oct 2023
Dear guest our interest is to make your staying memorable here in Rome. Thank you to let us have such a beautiful feedback on your experience. Best reagrds

8/10 Good

Øystein

Stayed 2 nights in Oct 2023
Response from Spagna Prestige on 2 Nov 2023
Dear Oystein, Thank you very much for your feedback. It really means a lot for us!We are wishing you our best regards.

8/10 Good

Ellen, Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Spagna Prestige on 19 Oct 2023
Dear Ellen, thank you very much for your feedback as it means a lot to us.It was a pleasure to host you.Best regards

10/10 Excellent

peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right by the Spanish Steps. Walkable everywhere, easy check in, big room, comfortable bed and full size shower… lucky find! Would stay here again
Stayed 4 nights in Oct 2023
Response from Spagna Prestige on 20 Oct 2023
Dear Peggy it is so important for us your feedback. We are really happy you enjoyed your stay here at our Guest House.Our kind regards

8/10 Good

Maureen

Stayed 2 nights in Oct 2023

6/10 Okay

MARYJANE

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The place is fine. Being in a walking area makes it a bit challenging. On site staff is extremely limited for check in and assistance.
Stayed 2 nights in Oct 2023

8/10 Good

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super friendly and helpful staff! Arranged a ride to the airport at 5am for me and suggested good restaurants around the area. They also kept my luggage before check in time when I had to get to a tour. Would stay again!
Stayed 2 nights in Oct 2023
Response from spagna prestige on 12 Oct 2023
Dear Brianna,We are so glad of your experience with us. Hosting you was our pleasure and thanks to your feedback as it really warms our hearth.

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Afraid we found it difficult to locate originally. Small plaque outside. We were looking for a larger sign. Hotel with the same name minus the word Prestige around the corner. Staff helpful. A few minutes from the Spanish Steps. Very close to the Spagna Metro Station on the A line. Noisy down below on the street(restaurants), but close the shutters, then silence. We loved the location. Very clean. A great find!
Stayed 2 nights in Oct 2023
Response from Spagna Prestige on 12 Oct 2023
Dear Ellen, We are so happy to hear that your staying at Spagna Prestige was successful. It was a pleasure to host you as well.

10/10 Excellent

Lizzett

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place for us ..They text on What’s app to keep contacting your check in status which was grease since we are not familiar with the areas. Grand opening of the large doors and gates into an adorable boutique hotel .Bed comfy and clean Lots of towels and clean bathroom. An expresso machine (pods) of Cafe.. and little dessert snacks ..Delicious to get your morning started. Open the window and you hear and see a the city noise night life. Enjoying dinner and clicking of wine glasses. Very little noise when it’s closed.(Good sound barrier) slept great. keep in mind restaurant close around 11PM..
Stayed 3 nights in Oct 2023
Response from Spagna Prestige on 12 Oct 2023
Dear Lizzett,It warms our hearth to read such a beautiful comment and overall your feedback on your staying is so important to us.Your opinion it what really matters, and frankly it was our pleasure to host you at our Guest House.Our most kind regards

8/10 Good

QIAO

Stayed 3 nights in Oct 2023
Response from Spagna Prestige on 28 Oct 2023
Dear guest, thank you again to had chosen our Guest House for experiencing Rome.It was our pleasure to host you here.Best regards

8/10 Good

Patrik

Stayed 4 nights in Sep 2023
Response from Spagna Prestige on 12 Oct 2023
Dear Patrik thank you really much for your feedback and valuation on your staying. It is important to us.Our kind regards

10/10 Excellent

KELLY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room. Great location
Stayed 1 night in Sep 2023
Response from Spagna Prestige on 12 Oct 2023
Dear Kelly, hearing back form you on your staying here at our guest house it is really nice. We are glad you had a good time with us.Our most kind regards to you

8/10 Good

leshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the air conditioner was not working
Stayed 3 nights in Sep 2023

4/10 Poor

andreia

Stayed 3 nights in Sep 2023
Response from Spagna Prestige on 20 Oct 2023
Thank you for the feedback. We are improving thanks to our guest feeedback. Best regards

2/10 Terrible

Waseem

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Location is good but room ac not working building and room smell so bad. Bathroom has carpet that smells bad. Stinky odor. Bathroom exhaust fan vent needs to be cleaned has inches of dust so is ac vent.
Stayed 1 night in Sep 2023

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was excellent- we got there early and the staff let us left our luggage’s til check in time.
Stayed 3 nights in Sep 2023
Response from Spagna Prestige on 20 Oct 2023
Dear Jay it is so nice to see that you had a good time here at our guest house in Rome. Your feedback means a lot to us to improve our service.Best regards

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This amazing spot is perfect! The room, the bed, the breakfast, the location and the owners exceeded all expectations! I give the spot a 10/10! Don’t hesitate and book this place for an excellent experience in Sorrento!
Stayed 2 nights in Sep 2023
Response from Spagna Prestige on 21 Sept 2023
Dear Sheri,Thank you so much for your feedback on your staying here at our guest house in Rome!Our most kind regards

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall ambiance of the locale. Simply amazing!!
Stayed 5 nights in Sep 2023
Response from Spagna Prestige on 21 Sept 2023
Dear Suzanne your amazing comment on your staying here in Rome at our guest house warms our hearths.We enjoyed hosting you.Our best regards

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Sep 2023
Response from Sanda on 21 Sept 2023
Dear Philip,Thank you so much and for the us was really nice to host you. Best regards

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all of the sites!
Stayed 3 nights in Sep 2023
Response from Spagna Prestige on 20 Oct 2023
Dear Allison we are so happy to hear the location was perfect for you to be able to see all the beautiful area near our Guest House in Rome.