Balcony

Reviews of Hotel Novecento

3 out of 5
Hotel Novecento
via Carlo Emanuele I n,12, Rome, RM

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 191 reviews" "
Rating 8 - Good. 81 out of 191 reviews" "
Rating 6 - Okay. 54 out of 191 reviews" "
Rating 4 - Poor. 15 out of 191 reviews" "
Rating 2 - Terrible. 5 out of 191 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing. Very nice people, we enjoyed our stay.
Stayed 3 nights in Dec 2023

8/10 Good

Aswini Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was very good. Rooms are fine. Staff is very friendly and good breakfast.
Stayed 2 nights in Nov 2019

2/10 Terrible

Camelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
This was the most miserable experience with hotel staff in my whole life. I travel abroad at least 5-6 times/year, and I have been doing this for over 2 decades. However, I have never been treated so bad. The hotel looks like a dungeon and the staff is strange, unfriendly and manipulative. They only focus on charging you inappropriately. I made a special request for two twin beds in advance (traveling with my brother), which they accepted. However when I arrived they told me they only have one double bed, and I should be thankful for it. Even though my confirmation showed my special request in writing, the front desk lady said, her reservation doesn't show it, so too bad for me. They also said I should have figured this out from the photo. I cancelled my room immediately, however they still charged me for 6 nights. Hotels.com tried to get my money back unsuccessfully. When I called the owner he blamed it on expedia.com, (it was impossible to see the connection). They also tried to charge me cash for city taxes, saying they cannot use the credit card machine, even though they did use it to charge me for the room. They refused to give any receipts or to respond to emails. A few friends continued to stay there after I left and they felt afraid of the staff. They would enter their room anytime without notice. They also forced them you to live the room key with front desk while staying there, so they can enter any time. Bizarre all the way!!!!
Stayed 6 nights in Aug 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service
I definitely recommend it
The room was always clean but a little small, very quiet area though. The breakfast was good.
Stayed 3 nights in Oct 2018
Response from Kourosh on 5 Nov 2018
Thank you so much . All the best Booking 6 sale dep Kourosh

8/10 Good

rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but lovely
The staff was great, went beyond what was required. A little far from tourist attractions but nothing to stay away for. Definitely check out the restaurants around the area. Would definitely stay here again.
Stayed 2 nights in Sep 2018
Response from Kourosh on 15 Oct 2018
Thanks for your kind comment and we always wait for you. kind regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hard to find location, tucked away in some residential street
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Blast from the past
Classic mid-level Rome hotel. While somewhat dated, it is cosy and clean. It does feel like walking back in time. The small hotel is tucked in a quaint residential neighborhood.
Stayed 1 night in Dec 2017

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, room comfort
No credit card accepted for taxis
Stayed 3 nights in Sep 2017

10/10 Excellent

KathiaM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and affordable
Nice staff. Clean, comfortable, and affordable. Conveniently located
Stayed 2 nights in Jun 2017
Thanks so much for your generosity in the commentary. Al the best Booking & Sale dep Kourosh

10/10 Excellent

Andrea, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with Italian flavor
Hotel is close to the metro and within walking distance to St. John of the Lateran church, the coliseum and many restaurants. Would recommend!
Response from Kourosh on 12 May 2017
thank you so much for your nice comment . All the best Hotel Novecento

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy little hotel
Basic but very clean hotel. The room was comfortable and had good facilities. Staff were very friendly. And the rooftop garden with its amazing views was lovely for a glass of wine before bed (wine and beer sold at the hotel). We were slightly disappointed that we could hear lots going on around the hotel when trying to sleep (thin walls and elevator next to our room) but this seems to happen in a lot of city hotels. Would consider staying again as overall great value for money.
Response from General Manager on 21 Feb 2017
kind thanks a lot for your time dedicated to us. these comments can help us improve our job. Now we try to fix the problem you have written to us. Thanks again. Yours sincerely Bookng & Sale dep kourosh

6/10 Okay

am

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
15 minute walk to colloseum is a plus. one block away from the metro station is also very good. Mattress on a queen sized bed was two fulls put together. Very uncomfortable. needed a bit more cleaning under the bed - i made a mistake of looking under there to find a flock of dust bunnies
Response from Kourosh on 14 Feb 2017
Dear customer thanks for your comment that helps us a lot to improve our services. Thanks again

6/10 Okay

Ali, Seattle

Disliked: Cleanliness, property conditions & facilities, room comfort
Decent price for the location
The hotel was not that great, however it is a block away from the subway station which makes it easier to get around. 15 minute walk to colosseum also doesn't hurt.
Response from Kourosh on 14 Feb 2017
dear customer thanks for your opinion these opinions help us to improve our way of working. Thanks again . Yours sincerely Hotel Novecento

6/10 Okay

Monjur, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
trip to rome
The hotel is located at a side street not to far from manzoni metro station. The staff cant speak much english but were polite and friendly. Hotel rooms were small, toilets were tiny too.

6/10 Okay

DonR

Liked: Cleanliness, staff & service, room comfort
Nice place to stay.. Awesome holiday in Rome
Pleasant hotel and stay. Was only there for the weekend. But very close to centre. 10 min walk to the colosseum and lots of places to eat. Room was small but suited us and what we were there for as was out and about sight seeing. Easy to get to and from. Tucked away in a nice quiet street.

8/10 Good

David P.

Liked: Cleanliness, staff & service, room comfort
Nice hotel...
A good, clean hotel, location very close to the metro system. Nice roof top terrace, clean room and hotel generally clean and tidy. As a place to stay and get out and about with the center of Rome it was brilliant. Good value for the money.

8/10 Good

lisa g.

Liked: Staff & service, room comfort
Rome city break
Room was very small , but was clean, modern and tidy. Staff were friendly and helpful . Would stay here again.

6/10 Okay

ANDREW S.

Family trip
Nice small hotel , well located with friendly staff

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Luis C.

Liked: Cleanliness, staff & service, room comfort
Family trip
This 3 star hotel met my expectations, there is nothing bad I can write about the hotel, there are a couple of good restaurants and convenience stores that open until around midnight within 3 blocks from the hotel.

8/10 Good

Huong V.

Liked: Cleanliness, staff & service, room comfort
Not so good trip
The breakfast was not good at all. The interior is hideous.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The stay was amazing and would definitely return when I come to Rome again!

4/10 Poor

Joanne, North West UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great Staff - Very Dated hotel
The staff here are great & will do anything to help. After arriving we were booked in room 402 very very small so I asked for a room with a balcony which wasn't available until next day so stayed in room 101 which was a bit bigger with a view of parked motor bikes. Moved to room 306 which had a very small balcony with 1 tatty old chair & no table as did all the balconies, to open the door to it we had to push the bed back & squeeze past. For us both to sit outside we moved the dressing table chair not really ideal, with views of the back of the street. On the 5th floor was a terrace but it had no real views & you had to bring your own drinks.The breakfast was totally disappointing very old apples & oranges, cornflakes, bread & croissant butter & jams, with no nice cheeses or meats. The pictures of the hotel must have been taken 20 years ago as they bear no resemblance to how the hotel now looks which is a bit shabby to say the least. The 10 minute walk to the Colosseum turned out to be 40 mins not ideal in the heat.

10/10 Excellent

Natalya M.

Liked: Cleanliness, staff & service, room comfort
We enjoyed our stay
We really enjoyed our stay. We arrived late and must have been tired so missed the turn off the main road to the hotel. In the day it is much easier to find. It is about 20 min walk from Trimini station, 2 min walk to the metro station. There is a supermarket nearby and a number of restaurants. We particularly liked a little tea place on one of the corners of the main street. Hotel staff were friendly and provided us with sound advice about Rome. We also really enjoyed the breakfast. It was a shame about the weather as it stopped us from chilling on the roof garden. There is also a safe in the room for valuables which was really useful to have when we were there.

8/10 Good

paul, Rome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to train and buses
location was fine close to train and bus links within walking distance of Coliseum.Rooms were clean,staff helpful,breakfast just right.perfect for a 3-4 day stay.

10/10 Excellent

Laura, Oklahoma, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a peaceful neighborhood.
My family, which includes my husband, brother, and 11 month old son, stayed here in April for 4 nights. Our stay was excellent! The room was very clean and a modest size for the 4 of us. The room had a great private balcony with an umbrella, table and chairs. All the staff of the hotel were very helpful and friendly. The hotel is in a quiet neighborhood, which was a quiet retreat away from the busy tourist places. The breakfast was modest but very filling: croissants, rolls, cereal, toast, fruit, yogurt, milk, juices, and coffee. Very close to the A line Metro with several great restaurants within a short walk. I would definitely stay here again or recommend it to friends!

6/10 Okay

Sudhir B.

Liked: Cleanliness
Disliked: Staff & service
Good location, good staff, average property
The hotel is situated in a quiet residential neighborhood. The streets are a bit deserted, and generally doesn't feel very safe coming back at late hours. The hotel itself is not easily recognized by cab drivers. The hotel property itself is well maintained. The staff/owner concierge does a good job suggesting travel options. The biggest plus is it is connected to the subway train system. good connections to airports and tram lines. If you are looking for stay options around the coliseum, this is a great option. We were a family of 4 lugging briefcases from the metro station to the hotel, in what felt like ages. But it really wasn't all that far.

8/10 Good

David, Perth, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value hotel
A pleasant 3 night stay in a nice quiet neighbourhood just outside the city close to all major landmarks. Would consider staying here if in Rome again.

10/10 Excellent

Jeffrey S.

Liked: Cleanliness, staff & service, room comfort
Great Hotel in a Great Location
This was really a great little hotel. It's tucked away and down a street, but once you get inside, it's really pretty nice. The rooms were small, and the bathroom was tiny... but that might just be my American expectations speaking. The room was clean and a short walk to the coliseum. And for the price, you couldn't beat it.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Little disappointing
Don't know how this is a 3 star.. Good points about it is that it's right near a metro stop, and a couple stops away from main attractions with an elevator for access Negative points are poor service from staff members, really bad breakfast

6/10 Okay

DMA4

Liked: Staff & service
Disliked: Room comfort
Quaint
Hidden away on alley street but within walking distance of many sites in Rome. Our bathroom was an add-on to a balcony and in December was freezing cold. Room was warm and plenty comfortable. nice continental breakfast. Would recommend maybe a different room in this quaint hotel.

4/10 Poor

Anonymous

Disliked: Staff & service, room comfort
stay in Rome
I must say this was a good price for Rome, however, my experience here was tainted by an overflowing shower that flooded our room. It is greatly located very close to a Metro stop, but it is not a very good part of town.

8/10 Good

Don C

Liked: Cleanliness, staff & service, room comfort
Simple but good
This hotel is small, but excellent value and well located of access to the Metro and sights. Staff friendly and helpful and although the rooms are quite small they are adequate and clean and tidy. A very pleasant stay and met all our requirements.

6/10 Okay

Hashe

Liked: Cleanliness
Buyer Beware
My wife and I had an unanticipated extra night to spend in Rome and so we were looking for a hotel close to the colosseum that we would be literally using for 2 hours of sleep before heading off to the airport. Pro: It's close to the colosseum. Cons: The area in which the hotel is located is a bit shady, but most bothersome was that the advertised "airport shuttle" is simply a "private" taxi that costs more than the standard 48 euros to FCO. If you understand that going into it, and accept that you won't find much cheaper than this, you're fine.

6/10 Okay

Dave, Chinchilla

Disliked: Staff & service, room comfort
Minimal but sufficient
The room was small and the bathroom smelt of chlorine but this was sufficient for our needs. The Metro is pretty handy and we took a ride to the Vatican and walked back across Rome. The highlight of our stay was that we had free WiFi, unfortunately it kept dropping out and each time I had to log in again.

6/10 Okay

Jim from Beaumont

Liked: Cleanliness, staff & service
To Rome or not to Rome.
The hotel provided adequate services for the monies spent. The continental breakfast was good. Cappuccinos and espresso were made on request but were not advertised, the machine being in another room. The maid cleaned the room daily but rehung a dirty towel and did not leave a bath mat. The shower leaked onto the floor and the water had to be mopped with a towel. The staff was very friendly and provided two recommendations for eateries. One was very good, Pizza Palacio, and the other, Roma Anticha, was poor.

6/10 Okay

Cool Dad Tony

Liked: Cleanliness, staff & service, room comfort
Awesome family fun
Great home feeling very clean family atmosphere even though small ordinary.

8/10 Good

simon, Chatham, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gateway to Rome
Had a very nice stay at this hotel.The room was fairly basic although we only wanted a place to rest after a busy day sightseeing. Bathroom was clean and had a good but smallish shower. Breakfast was very good, wide selection on offer and certainly set us up for a days exploring. The staff we found friendly and helpful although we did have a slight mis-understanding on arrival which was soon sorted. The hotel itself is set just off the main road in a residential area, which we found fairly quiet. The metro is 5 minutes away and is all you need to explore the main sights, you can walk to the Colosseum in about 20-25 minutes. The main station (Termini) is 2 stops away and i would recommend using the metro to transfer to the hotel as taxis are expensive.

2/10 Terrible

Koby F

Disliked: Staff & service, room comfort
A poor choice for us
Id made a reservation for a room for 3 so that my son and I could have our own beds. When I arrived I was given a small room for two, with the explanation that we would need to move the second of 3 nights owing to "plumbing problems.". I heard from another attendant that we were moved due to booking needs. While the first room had a balcony, the second did not. Either way, my son and I had to share a bed, rather than each of hs having our own. The final attendant tried to pacify me with a somewhat lower rate for an additional night. I was so distressed that we left for that night and went elsewhere. Worst experience that I have ever had in Rome!

6/10 Okay

Sacudu

Liked: Cleanliness
Disliked: Staff & service
Holiday
Good location. Staff could be more helpful and speak more English. Breakfast very basic and makes you feel not worth the money.

8/10 Good

first time in Rome

Liked: Staff & service
good hotel, good value
close to metro station, our room was economic that means thai it was small but it was not a problem because who will spend a lot of time at hotel being in Rome?:) and the others room are bigger, breakfast are enough to start a day, and finally hotel has a great terrace on the roof with lemon trees and lemons on them (in December)

10/10 Excellent

Pedrin

Liked: Cleanliness, staff & service, room comfort
Perfect Place for Vacationing
This hotel is close to metro and tourist sites. Staff are friendly.

8/10 Good

MrsBrit

Liked: Cleanliness, staff & service, room comfort
Our stay in Rome
The hotel is located within a 5 minute walk from the nearest metro station and about a 15 minute walk from the Colosseum. Our hotel room was clean and comfortable. The room was small like most hotel rooms in Europe, yet adequate for the price and the little time we spent there. The rooftop patio was nice after a long day of sight-seeing. The only negative I have about our stay was regarding the WIFI. It had a poor connection and was very slow.

6/10 Okay

Pauloturno

Liked: Cleanliness, room comfort
Good for what we wanted
Was as expected after doing research before travellng. Was sufficient fort purpose of sightseeing in Rome.

6/10 Okay

RAMC

Liked: Cleanliness, staff & service
Good value
Good hotel - a little away from the action but near the Metro. Friendly and helpful reception staff but breakfast could be a little more appetising. Recommend.

10/10 Excellent

lexMAC

Liked: Cleanliness, staff & service
ROOMS ARE SMALL
rOOMS ARE SMALL. BUT OTHERWISE GOOD. WE LIKED THIS HOTEL

8/10 Good

The happy camper.

Liked: Cleanliness, staff & service, room comfort
Happy Camper
Great value, awsome staff!!! I arrived 2hours earlier form the check inn time and since I was already there I was given a better room since they did not have one ready for me. 100% Recommended.

8/10 Good

Missing Italy

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Good value, tidy room and a comfortable hotel, with a lift, in a nice quiet location. Close to metro, so getting to all the sights was easy and the hotel staff were very helpful with any queries and local advice.

8/10 Good

Techsan68

Liked: Cleanliness, staff & service, room comfort
A Good Bargain Away from the Crowds
Not fancy, not flashy, but a good solid accommodation in a quiet neighborhood close to the Metro. Parking is on the street, but the meter cost during weekdays is 4 euros for 8 hours and the area is safe. The staff is friendly and helpful. Breakfast is continental with a few extras but is quite adequate. Beds are firm. The bathroom is very nice and the shower is fine but a little cramped.

6/10 Okay

Paul.fantasia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not bad
Amenities We had no WiFi in the room and when we asked they said you can use the Internet down stairs, which was fine depends how important you regard the Internet. Location You are right on the metro and close to a supermarket but nothing is happening around this area. You need to stay around the centre of Rome which is around Termini station. We spent most of our free time wondering around there. Cleanliness Room was cleaned everyday to a good standard Staff Language is a tiny problem with a few of the staff members but the most frustrating thing was that not many of the staff knew where the closest points of interests were. Had to google them and find out for ourselves. Which again, isn't a problem but takes up time. Value In not the greatest place to stay, you could probably find better closer to the middle for cheaper but if you can't it is a good alternative. On the metro line and comfortable enough.