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Reviews of La Maison dell'Orologio

La Maison dell'Orologio
Via Dei Banchi Nuovi 19, Rome, RM

Reviews

9.4

Exceptional

Rating 10 - Excellent. 160 out of 215 reviews" "
Rating 8 - Good. 40 out of 215 reviews" "
Rating 6 - Okay. 7 out of 215 reviews" "
Rating 4 - Poor. 5 out of 215 reviews" "
Rating 2 - Terrible. 3 out of 215 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel, great staff good location. Easy to recommend.
Stayed 4 nights in May 2024
Response from Fabrizio on 23 May 2024
Dear Thomas,thank you for staying with us. Your advice is very important to us and we read them all very carefully in order to constantly improve our guests' experience. We hope we live up to expectations and have created a pleasant stay in Rome.Arrivederci a Roma.

10/10 Excellent

Zoe

Travelled with family
Liked: Amenities, property conditions & facilities
Friendly manager. I also like the proximity to the attractions as well as dining options. I felt very safe in this hotel, two doors to pass to get in the building and another one to get in the hotel. Breakfast was nothing special but enough to get your morning starting.
Stayed 3 nights in Apr 2024
Response from Fabrizio on 13 Apr 2024
Dear Zoe,thank you for staying with us. Your advice is very important to us. Regarding breakfast, we remind you that the rate does not include meals. The possibility of having hot drinks and something to eat is a surprise to us. Hoping that it has been appreciated, I will intervene immediately to improve this gift to customers.We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here for my husband's birthday celebrations. The location of the hotel was perfect, we could walk to all the tourist sights, there were fabulous restaurants and shops around every corner. The room was clean and spacious and the staff were really helpful, they even gave us a bottle of red for my husband and a chocolate rabbit for my daughter, we stayed just after Easter. I would definitely recommend this hotel if you wanted to be slightly out of the hustle and bustle, near great local cafés and restaurants but within 10/15 minutes walk of the main attractions.
Stayed 3 nights in Apr 2024
Response from Fabrizio on 13 Apr 2024
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Yea Kang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and great location.
Stayed 2 nights in Mar 2024
Response from Fabrizio on 8 Apr 2024
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Geoff

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly, and helpful staff. Excellent communication. Spacious room. Perfect location. All in all, it was a very nice stay. With Easter being just a few days after our stay, our young daughter was even give a chocolate rabbit as we left, which made her so happy! We would gladly stay again.
Stayed 3 nights in Mar 2024
Response from Fabrizio on 8 Apr 2024
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Thomas

Stayed 4 nights in Feb 2024
Response from Fabrizio on 16 Mar 2024
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Ogury E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place! Very clean and staff was amazing!! I would stay again!
Stayed 2 nights in Nov 2023

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was ideal. The building and area are lovely and quaint. The furnishings etc. felt inexpensive, but the room was quite affordable so it was in line with expectations. Michelle, the property manager, was very helpful and friendly.
Stayed 4 nights in Nov 2023

10/10 Excellent

Breanna

Stayed 3 nights in Nov 2023

8/10 Good

Carlos, Tewksbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well appointed, and excellent location!
Stayed 1 night in Oct 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely - spacious and clean. The bathroom was modern, and the bed was solidly comfy. Nice bottle of wine, too :) Our only suggestion would be for another lamp in the room - the bedside lamps didn't provide quite enough light.
Stayed 2 nights in Oct 2023

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and comfortable, Michelle was really helpful. All within walking distance to local amenities and the sites
Stayed 4 nights in Oct 2023
Response from Fabrizio on 2 Nov 2023
Dear Helen,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

8/10 Good

Joy Marion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, nice staff.
Stayed 7 nights in Oct 2023
Response from Fabrizio on 2 Nov 2023
Dear Joy,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, Clean, Safe
If you are nervous about choosing a hotel in Italy when you are so far away, you can relax. This is a nice clean safe place to stay. The staff was very nice, helpful. The room decent size and clean. The area is in close proximity of the important sites of Rome. We walked to the Vatican, the Trevi Fountain and the Pantheon. You’ll enjoy the restaurants that are very close too
Stayed 3 nights in Oct 2023
Response from Fabrizio on 22 Oct 2023
Dear Steve,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a place to stay the day prior to our cruise last minute as our flight plans had changed and we were lucky enough to find this place close to the cruise port. Staff was excellent and helped arrange transportation for us to the port.
Stayed 1 night in Oct 2023
Response from Fabrizio on 12 Oct 2023
Dear Jackie,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, but by far, the best part was the care of the the staff. Michelle was amazing. She handled all of our needs efficiently. We left our passports in Venice and she and Fabizzi facilitated their return. Awesome people! RECOMMEND HIGHLY!
Stayed 5 nights in Sep 2023
Response from Fabrizio on 29 Sept 2023
Dear Susan,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Monica

Stayed 4 nights in Sep 2023
Response from Fabrizio on 12 Sept 2023
Cara Monica,grazie per aver soggiornato da noi. I vostri consigli sono molto importanti per noi. Speriamo essere stati all'altezza delle aspettative.Vi auguriamo buona giornata.

10/10 Excellent

Cristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this place! Last time we went in Trastevere which was another good perfect place where everything was buzzing, lots of caffes, restaurants and beautiful views! So this time we found this place, just another perfect place situated on the perfect road where you can get so easy to many restaurants and great coffee shops, but also nice places where you can go in the evening and enjoy drinks. Also, literally 5 mins walk from Castel Sant’ Angelo ! The room was beautiful and clean, we had everything we needed, good air conditioning, gorgeous view on the street, and loved to have the window open hearing the buzz outside. Very easy place to access too! We will definitely come back, I feel like we found the perfect place to always come back to in Rome.
Stayed 3 nights in Sep 2023
Response from Fabrizio on 11 Sept 2023
Dear Cristian,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great bed and AC.
It was very good overall (3 nights, 2 adults 1 kid). Very clean, comfortable bed and pillows. The extra bed for my son was great too. The location is superb for walk to Castello San Angelo, Vatican, Piazza Navona, Pantheon, Fontana de Trevi, Spanish steps, restaurants, convenient stores. To go to Coliseum we took a Taxi (around 10euro). Great Air conditioning during the hot summer. The only thing missing will be a small fridge in the room to keep cold water.
Stayed 3 nights in Aug 2023
Response from Fabrizio on 2 Sept 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.Thanks for the tip. We are evaluating to operate in the indicated direction.We wish you a good day.

10/10 Excellent

Catherine

Liked: Staff & service, amenities, property conditions & facilities
Was only here for one night with a late checkout before an international flight home. Was absolutely perfect! The staff were extremely accommodating even with my ultra late checkout. The room was large with a good sized bathroom and shower. I was very comfortable. I would absolutely stay here again.
Stayed 1 night in Jul 2023
Response from Fabrizio on 1 Aug 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff & Stay
The staff of one was wonderful. She helped us with all our needs. The location was excellent and easy to get to. Wish there was a refrigerator in the room, but that was our fault for not checking first.
Stayed 1 night in Jul 2023
Response from Fabrizio on 30 Jul 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but need improvements for better comfort
Good size room. Two things that would improve the comfort tremendously are a better bed and a small shelf in the shower. The mattress is cheap and it moves too much so it was hard to sleep with my wife and vice versa. Shower does not have a shelf to hold soap or shampoo. The stall is small and you have to bend down to get soap and shampoo.
Stayed 1 night in Jul 2023
Response from Fabrizio on 30 Jul 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

6/10 Okay

Maria

Stayed 7 nights in Jul 2023
Response from Fabrizio on 24 Jul 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

6/10 Okay

Alon

Travelled with group
one night stay
perfect location not easy to find the room in the building nice room didn't received the promised wine bottle as a As a Silver member.
Stayed 1 night in Jul 2023
Response from Fabrizio on 24 Jul 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We are very sorry for inconvenience. We hope we lived up to your expectations.We wish you a good day.

8/10 Good

Jason

Stayed 1 night in Jul 2023
Response from Fabrizio on 24 Jul 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

thomas cuthbertson

Stayed 1 night in Jul 2023
Response from Fabrizio on 9 Jul 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

6/10 Okay

TAMARA

Stayed 3 nights in Jul 2023
Response from Fabrizio on 7 Jul 2023
Dear Tamara,We are sorry that everything did not go as planned. We are constantly working to improve all of our services.Thank you for contributing to our improvement.

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to everything, 10 minutes walk to the Vatican.
Stayed 3 nights in Jun 2023
Response from Fabrizio on 29 Jun 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Elizabeth, Bellingham

Stayed 3 nights in Jun 2023
Response from Fabrizio on 17 Jul 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

8/10 Good

Ingvild

Stayed 2 nights in Jun 2023
Response from Fabrizio on 29 Jun 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Zinta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and wonderful and extremely helpful staff. We had a wonderful stay!
Stayed 1 night in Jun 2023
Response from Fabrizio on 23 Jun 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Jerry

Stayed 1 night in Jun 2023
Response from Fabrizio on 23 Jun 2023
Dear customer,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

Zinta

Stayed 1 night in Jun 2023
Response from Fabrizio on 7 Jul 2023
Dear Zinta,thank you for staying with us. Your advice is very important to us. We hope we lived up to your expectations.We wish you a good day.

10/10 Excellent

GISELE

Stayed 2 nights in May 2023
Response from Fabrizio on 7 Jun 2023
Dear Customer,We thank you for staying at our property. We value your feedback very much. Thank you for sending us your reviews.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, room was spotless and cleaned very frequently. Location is very handy within easy walking distance of all major landmarks. Lots of restaurants close by as well.
Stayed 4 nights in May 2023
Response from Fabrizio on 7 Jun 2023
Dear Customer,thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay.Best Reguards.Michelle and Fabrizio

10/10 Excellent

Debra, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous experience visiting Rome and staying at this hotel. Everything exceeded our expectations. Wonderful staff, Michelle was a gem
Stayed 2 nights in May 2023
Response from Fabrizio on 7 Jun 2023
Dear Customer,thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay.Best Reguards.Michelle and Fabrizio

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Perfect location, clean and comfortable
Stayed 1 night in May 2023
Response from Fabrizio on 18 May 2023
Dear Customer,Thank you for responding to the rating. Our commitment is to make your stay in Rome a positive experience. Good day and greetings from Rome

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute little place, very comfortable. Close walking distance to most things. Had an authentic Roman charm! Michelle was very sweet and awesome. Keep in mind these buildings are very old with thin walls that’s just the way it is. Thank you!!!
Stayed 1 night in May 2023
Response from Fabrizio on 7 Jun 2023
Dear Customer,thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay.Best Reguards.Michelle and Fabrizio

10/10 Excellent

steven, Waterdown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. The hotel is very close to both the Vatican and the forum. There is an amazing coffee shop across the street. Also very close to shopping. The staff were very accommodating and friendly. Room was quite spacious. (We had a 3 person room) Hotel is hard to find though; only a tiny plaque near the door. Fortunately, a local resident was able to point it out to us. Make sure you get their door code ahead of time as the hotel is on the 2nd floor of an otherwise residential building.
Stayed 4 nights in May 2023
Response from Fabrizio on 7 Jun 2023
Dear Customer,thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay.Best Reguards.Michelle and Fabrizio

6/10 Okay

Adrian

Disliked: Property conditions & facilities, room comfort
Very basic and nothing special
Disappointing for the price paid. Room was very tiny and the whole place was pretty rundown. Only good thing about it was the location. Give this place a pass.
Stayed 3 nights in Apr 2023
Response from Fabrizio on 7 Jun 2023
Dear Customer,thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay.We are sorry that you did not like our structure. We will try to check what went wrong.Best Reguards.Michelle and Fabrizio

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Michelle was so great! The location is perfect and the beds were comfortable. The room was non smoking but had a bit of a smoke smell from below, if you are sensitive that is something to consider. Overall though I would stay here again!
Stayed 2 nights in Apr 2023
Response from Fabrizio on 7 Jun 2023
Thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay. Sorry for the smoke smell. We immediately spoke to the tenant belowBest Reguards. Michelle and Fabrizio

10/10 Excellent

Travis

Stayed 4 nights in Apr 2023
Response from Fabrizio on 7 Jun 2023
Thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay. Best Reguards. Michelle and Fabrizio

10/10 Excellent

JULIE

Stayed 4 nights in Apr 2023
Response from Fabrizio on 7 Jun 2023
Thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay. Sorry for the smoke smell. We immediately spoke to the tenant belowBest Reguards. Michelle and Fabrizio

10/10 Excellent

Adrian

Stayed 7 nights in Apr 2023
Response from Fabrizio on 7 Jun 2023
Thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay. Sorry for the smoke smell. We immediately spoke to the tenant belowBest Reguards. Michelle and Fabrizio

10/10 Excellent

J Antonio

Stayed 5 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great location, tons of shops and places to eat on the street that the hotel is located on. Also very close to the Vatican and Castel Sant'Angelo. The room itself was clean and large, it just gets a little loud at night if you have the window open.
Stayed 3 nights in Mar 2023
Response from Fabrizio on 7 Jun 2023
Thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay. Sorry for the smoke smell. We immediately spoke to the tenant belowBest Reguards. Michelle and Fabrizio

10/10 Excellent

Yeva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully authentic with ancient wooden doors and beautiful marble stairs inside. Rooms are remodeled inside with modern bathrooms amenities. Located within walking distance to most Rome attractions. Extremely welcoming and accommodating staff.
Stayed 6 nights in Mar 2023
Response from Fabrizio on 7 Jun 2023
Thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay. Sorry for the smoke smell. We immediately spoke to the tenant belowBest Reguards. Michelle and Fabrizio

10/10 Excellent

Pirkka

Stayed 4 nights in Mar 2023
Response from Fabrizio on 7 Jun 2023
Thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay. Best Reguards. Michelle and Fabrizio

10/10 Excellent

Campbell Gobler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Fabrizio on 7 Jun 2023
Thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay. Best Reguards. Michelle and Fabrizio

10/10 Excellent

Sarah

Stayed 3 nights in Mar 2023
Response from Fabrizio on 7 Jun 2023
Thanks for staying with us. We appreciate your feedback! Every suggestion is useful for improving our services and your stay. Best Reguards. Michelle and Fabrizio