Terrace/patio

Reviews of Hotel San Silvestro

3 out of 5
Hotel San Silvestro
Via Del Gambero 3, Rome, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 163 out of 542 reviews" "
Rating 8 - Good. 243 out of 542 reviews" "
Rating 6 - Okay. 106 out of 542 reviews" "
Rating 4 - Poor. 26 out of 542 reviews" "
Rating 2 - Terrible. 4 out of 542 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel, and I am so happy that I returned. Chiara and Roberto were very helpful and friendly upon check in and check out. The location is very convenient and walkable to all tourist sites. My room was clean, comfortable, and spacious. I would recommend this hotel, and stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Carmina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just book it
Great location and super friendly staff. Roberto is an asset to the businesses and breakfast was awesome
Stayed 3 nights in Sep 2023

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The people at the front desk are very welcoming. The room was small but very clean. My only complaint is the bed was horrible. It was a single hard seemingly old mattress. I had a horrible sleep. I was underwhelmed by the breakfast too.
Stayed 2 nights in Jun 2023

6/10 Okay

J

Liked: Cleanliness
Excellent location to view and tour the city. We expected a little more room in the room we stayed in but, we understood that small hotel rooms are common in this area. The toilet would get a sewage smell and the air in the room did not seem to work very well. There was a lady at the desk who came across as rude however the gentleman at the desk made up for her lack of hospitality. We did not understand the extra $16 in Euros that we had to pay in cash. We were told for taxes? Normally, taxes are included in the bill. In the U.S. I would not pay over $800 for two nights in this hotel. Overall we had a pleasant experience and the breakfast offered was very nice. The location was just where we needed to be and the gentleman at the desk was friendly. If you are visiting from the U.S. keep in mind that the shower is so small that you cannot even turn around in it and there are no washcloths offered.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was perfect to walk to main attractions such as Spanish Steos, Trevi Fountain and Pantheon. Front desk staff were friendly and accommodating.the breakfast was good and convenient. Will definitely stay here when returning :)

8/10 Good

Shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
I was traveling solo and a little unprepared and the front desk was so helpful. I arrived early and they held my luggage. I had a museum I wanted to visit but site was only in Italian and they helped me figure it out. As a solo traveler first time out of the country and young I couldn’t have asked for a nicer experience. Rooms are not huge, had air conditioning and nice renovated bathrooms. The breakfast was great. Meat, cheeses, fruit, pastries, etc. They also and helped me with return taxi service to the airport. Location in central in the city area. There was construction next door but I wasn’t in the room during the day for it to bother me.
Stayed 5 nights in Oct 2022

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very convenient for shopping and walking to several main historic sites. It was updated in 2019. They have a small elevator and and an included breakfast that was one of the best that we enjoyed during our stay in Italy. The bed was comfortable. Staff was wonderful. They will arrange private transportation to the airport at a very good price.
Stayed 1 night in Oct 2022

10/10 Excellent

Niria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Prime Location!
I stayed here with my hubby on vacation, which we started in Rome. I decided to book this hotel after reading such great reviews and it’s location. It’s in walking distance to all of the major historical sites, in a square where you can catch taxi’s and buses, plus lots of shops and restaurants. The rooms are great, with comfy a bed and accommodations. The breakfast included is a wonderful add on. The staff is so friendly and helpful, especially Marco at the front desk, who helped with directions, and excellent local restaurant recommendations. He remembered my name, greeting me each morning, which was so nice to have in a hotel. I highly recommend and I will stay here again when I’m next in Rome.
Stayed 3 nights in Sep 2022

10/10 Excellent

Peter, Kölliken

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and friendly staff. Clean, location very central, good price, aircondition, refrigerator, tv
Stayed 3 nights in Sep 2022

10/10 Excellent

Regiane

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We would highly recommend Hotel San Silvestro, the location is amazing, walking distance to everything, the staff was helpful and provided great tips for restaurants.
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice boutique hotel!
Awesome location close to shopping and historical sites. Nice breakfast on rooftop patio. Front desk was very helpful arranging dinner reservations at top restaurants.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jayme, Mankato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, Marcos was very kind and hilarious, perfect location and decent breakfast.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean room in a great location. Friendly service and a fabulous breakfast included. Would definitely stay again!
Stayed 1 night in May 2022

10/10 Excellent

Angela, Langley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Silvestro is in an excellent location, and within walking distance to shopping, restaurants, and attractions. The room was clean, tidy and comfortable. Roberto (front desk) is the epitome of excellence, and the entire staff are pleasant, courteous and helpful.
Stayed 2 nights in May 2022

10/10 Excellent

ETAI

Stayed 4 nights in May 2022

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. Its located in the heart of everything the trevi fountain, pantheon shops,restaurants and the spanish steps are very close. The staff was great Marco was helpful and gave me instructions everyday how to take the train and got around. The property is clean and very well kept. The only slight issue i has was i could smell a funny scent from the bathroom sometimes. Which i thought was a a sewage issue . Overall great place. I would stay there again
Stayed 5 nights in Mar 2022
Response from Hotel San Silvestro on 11 May 2022
We are so happy you enjoyed your stay!

8/10 Good

Juan G, Fort Lauderdale

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check in was fine . Air conditioner didn’t work well . We complained , they cleaned but still hot in the room . Hotel has set a/C system on 22 ‘ C , so you can not lower temperature. Good breakfast.
Stayed 3 nights in Sep 2021

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly helpful staff
Great location five minute walk to Trevi fountain and 7 minutes to Spanish steps. Marco was wonderful at the front desk gave me very good directions and recommended some good restaurants. If you want to shop right around the corner there are tons of designer stores. The room is very nice, comfortable bed my only complaint slight odor in the room. They had a nice continental breakfast nothing fancy the basics. Excellent service in the breakfast room. I would definitely recommend this hotel
Stayed 3 nights in Aug 2021

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Liubov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay!
We had a wonderful time staying at San Silvestro hotel. Our check in was smooth, the room was very clean and spacious. The front desk agent, Roberto, was very polite and always went an extra mile to make sure we are enjoying our stay. The hotel is located in the middle of everything , just a few minutes walk from Trevi Fountain. I highly recommend this hotel and will be looking forward to come back to Rome and stay there again
Stayed 2 nights in Jul 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is placed Conveniently placed for Trevi Fountain etc however we were not told prior to visiting the the hotel was undertaking and renovation and it was closing the day we left. 2 out of 3 mornings we were woken up by builders/workmen erecting the scaffolding and people walking past our room shouting etc After this we talked to the staff who were lovely and offered us a different room for our third night but it was smaller and the work had finished by then Breakfast was limited but enough and the room was ok but obviously tired staff were lovely. Not sure who’s fault it was ? Hotel .com or the Hotel for not informing us of the work being done as we would have changed to a different hotel
This is what was being built at 8am each morning
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location to see all the main sites of Rome.
Stayed 1 night in Jul 2019

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Our trip to Rome.
I am sorry to say, this hotel was a disappointment. Everyone at the hotel was lovely and accommodating, but the hotel itself is shabby and sorely lacking in amenities. One of our rooms lacked air conditioning and it was over 90 degrees Fahrenheit each day we were there. On the bright side, it was clean and somewhat centrally located.
Stayed 2 nights in Jul 2019

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel San Silvestro is an amazing home away from home. Marco and Roberto are so very helpful, friendly and patient. The location is perfect, just minutes away from so many beautiful hot spots such as Spanish steps. The breakfast is good. The place is clean and beds are so comfortable. I shall surely book San Silvestro again for my next holiday to Rome
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, could walk everywhere from here. The room was small but not an issue as we were out during the day. It was lovely and clean, albeit the decor a little tired and the bed comfy. Because it's an old building there were only two power points (and one was the fridge) which makes charging phones take time, so if you have laptops and iPads etc you would have difficulties. My only other issue was I couldn't open the shutters (we were on the top floor) so couldn't look out of the window or get any daylight. However as we were barely there I didn't speak to reception about it but I'm sure they would have fixed that as they were very helpful with anything you asked. Breakfast was good but the dining room tiny too so you had to pick your moment! All in all a good hotel which with a few tweaks could be excellent! I would stay again due to the great location and helpful staff.
Stayed 3 nights in May 2019

8/10 Good

usha

Liked: Cleanliness
Hotel was on a very good location. But rates were high compared to the facilities. An old building but location is good with restaurants and shopping around. All the sight seeing places were nearby but cant walk except to the trivi fountain. Mr. Marco - was very good, friendly always smiling joking and very welcoming.....
Stayed 2 nights in Apr 2019
Response from roberto on 2 May 2019
Thanks for staying with us. We appreciate your review !

8/10 Good

Bea, Redondo Beach, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The PERFECT location close to the Rome's historical center, this aged hotel is a 5 minute walk to the Spanish Steps and Via Condati - 10 minutes to Trevi Fountain, 20 to the Colosseum, Pantheon, etc. The BEST staff (Roberto, Johnny, and Marco) was eager to help two female first-time visitors to Rome and we always felt secure. As expected, our room was tiny (by U.S. standards) but well-appointed, clean, quiet, and reasonably priced. Internet was adequate, there were plenty of electrical outlets, and the small TV worked just fine as did the elevator to our 3rd floor room. Breakfast was basic pastries, cereals, cheese, ham, yogurt, boiled eggs, juices, tea, and brewed-to-order coffee served in their small dining area and the perfect start for each day in Rome.
Stayed 4 nights in Mar 2019
Response from Roberto on 2 May 2019
Thanks for staying with us. We appreciate your review !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very centrally located, walking distance to everything!! Felt very safe walking the streets by myself at night. The staff is very friendly, front desk (Marco), the guy at the breakfast area and housekeeping. Our room was on the smaller side but that’s a standard in Italy and it had a big window overlooking the Piaza San Silvestro. The breakfast are is also very small but comfortable in the morning, was never crowded. There is a grocery store 2 minutes away and the room has a mini bar. Would definetely stay here again if back in Rome!
Stayed 3 nights in Apr 2019
Response from roberto on 2 May 2019
Thanks for staying with us. We appreciate your review !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great staff, perfect location abd money val
Clean, great staff, perfect location abd money val
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, incredibly friendly staff, perfect place to stay for short vacations.
Stayed 5 nights in Feb 2019

8/10 Good

ofir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2018

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel in the middle of it all
The staff of this hotels extremely friendly and will recommend many things for you. The rooms are clean and simple but the location of those Hotel puts you in the middle of all the sites you may want to walk to. Many restaurants in the area for dinner.
Stayed 1 night in Oct 2018

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , very central to many sights . Transportation right outside the door.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all main attractions.
Very friendly staff ,clean and comfortable. Good value for money.
Stayed 3 nights in Sep 2018

8/10 Good

Sigalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

10/10 Excellent

Grant, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hany location
Its the people who make a difference between an OK experience and a terrific experience and I can certainly say that the staff here made the difference for our stay. Nothing was an issue. Congratulations on running a very good operational hotel. Thank you
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2018

10/10 Excellent

Raja Vetrivel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place.. Enjoyed my stay with family!!
Very good place for family ... enjoyed my stay in the hotel... all staff were polite and helpful!!
Stayed 1 night in Jun 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget option. Internet dropped out every few minutes which was inconvenient.
Stayed 1 night in May 2018

10/10 Excellent

Petar, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Rome for the Giro d’Italia
I spent a wonderful four days at this hotel during my trip to watch the Giro d’Italia. The hotel has a central location, close to many historic landmarks, such as the Pantheon, Piazza Navona, Fontana di Trevi, Piazza Colona, Via del Corso, Il Colosseo, etc. The rooms are clean and very comfortable. The breakfast and coffee are very nice, perfect to start you for a day of sightseeing. The staff are all very pleasant, extremely helpful and have great sense of humour. A highly recommended hotel.
Stayed 4 nights in May 2018

10/10 Excellent

Namji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, clean room, nice location
Everything was perfect; location is just a center of all tourist attraction, staffs were so nice, room was so clean. I will definitely book again for my next visit.
Stayed 4 nights in May 2018

8/10 Good

Barbara B.

Perfect location on the lovely Piazza San Silvestro
This hotel is within walking distance of everything! The famous sights, shopping and excellent restaurants are all nearby. The staff was quite friendly and helpful. As other reviewers have mentioned, it is true that the internet is slow and unsecured but, it worked fine for my needs. The single room I booked was smaller than I expected but, fortunately, I was able to get the next size up. I liked my stay in Rome very much and was sad to leave.
Stayed 10 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, overall it was a comfortable stay, the staff and reception were very kind. The hotel is close to the center of Roma and the touristic places.
Stayed 1 night in Apr 2018