Exterior
Check availability

Reviews of Ostello Bello Roma

Ostello Bello Roma
Via Angelo Poliziano, 75, Rome, RM

Reviews

7.6

Good

Rating 10 - Excellent. 109 out of 466 reviews" "
Rating 8 - Good. 199 out of 466 reviews" "
Rating 6 - Okay. 107 out of 466 reviews" "
Rating 4 - Poor. 32 out of 466 reviews" "
Rating 2 - Terrible. 19 out of 466 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

CARLOS, LA URUCA

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to every main attractions and plenty of restaurants around. Also the hostel has pizza nights for very affordable prices.
Stayed 3 nights in Mar 2024

10/10 Excellent

Fu

Stayed 3 nights in Jan 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff. Rooms were clean along with showers in room
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Within walking distance to train station; sae area; reasonably priced considering the location
Stayed 1 night in Oct 2023

6/10 Okay

Mona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is so old and the room smells bad.
Stayed 2 nights in Jul 2023

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff
The staff was super friendly and helpful. I have arrived late and the restaurants were closed, Martina the receptionist offered me a sandwich and fries for free!
Stayed 2 nights in May 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay only 1 night. And was Nice
Stayed 1 night in May 2023

10/10 Excellent

Nishaan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredibly friendly and helpful.
Stayed 2 nights in May 2023

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Space!
Check-in was super easy and smooth, I was given a welcome drink token and my breakfast coupons. Although the room was small, it was exactly what was advertised and perfect. The Hostel offered a cute little gathering area with games and music, and and outdoor space. I was able to take part in the "Family Dinner" which was a free option. I would definitely come back.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great atmosphere and staff with clean nice size rooms!
Stayed 3 nights in Feb 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mix of private areas and social mingling areas
Stayed 4 nights in Jun 2022

10/10 Excellent

Carol

Stayed 4 nights in May 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Hotel Edera is a slightly older Hotel but has everything you need its clean. staff are helpful, breakfast is continental, Hotel is quite central and is in a quite road
Stayed 2 nights in Jan 2020
Response from Nadia on 4 Feb 2020
Thanks for your kind review. We hope to host you again soon.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
There was a tappümg sound coming from the wall we explain that to hotel manager, she said that it was drippimg sound of rain however it was nıt raining that day but there still was a sound we could not sleep
Stayed 3 nights in Jan 2020
Response from Nadia on 31 Jan 2020
We are very sorry about this, we will check what happened and do our best to solve it.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is within walking distance to the colosseum, Roman forum, restaurants and the metro. If you are a light sleeper this place isn’t for you. The walls are paper thin. You hear people going to the bathroom, blowing their nose etc. the beds need replaced - you can feel and hear every spring in the bed. Front desk is open 24 hours which is nice.
Stayed 2 nights in Dec 2019
Response from Nadia on 4 Jan 2020
Thanks for your review, we will do our best to improve the soundproof.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2019
Response from Nadia on 4 Jan 2020
Thanks for your positive review.

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just an OK experience.
Just an OK experience. The various individuals at the front desk were always kind and pleasant. Most disappointing was the condition of my room. Not much worked as it should have - AC unit did not work right, TV had no power, refrigerator had no power and lights in room flickered (Might have just been a bad outlet that some of the items were plugged into). My bed was also very uncomfortable. Anytime I ran the shower there was a puddle of water one the bathroom floor. I think this was a result of the type of shower doors. Water pressure was good. The styling of the room was very outdated. The room was also not very clean (at least not to my standard). On my first of three nights I found that there was someone’s used razor and bathing loofa left in the shower. Second day - cleaners took my bar soap and did not leave a new one (thankfully I packed an extra). All in all a good location close to the colosseum. Price was right for the condition that the room was in. I paid around $60-65 a night through hotels.com. I likely would not stay here again if there were other options.
Stayed 3 nights in Oct 2019
Response from Nadia on 30 Oct 2019
Thanks for your review that will help us to improve the experience for our future guests.

8/10 Good

Verified traveller

It is near subway. Very smelly needs refurbishment
Stayed 4 nights in Oct 2019
Response from Nadia on 28 Oct 2019
Thanks for your review, we will do our best to refurbish the hotel as soon as possible.

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
I like the location of the hotel. Very close to all the tourist sites,easibly access by foot. What I did not like was the condition of the room. Air conditioned was not working. There were cracks in the ceiling,and breakfast was very disappointing.
Stayed 6 nights in Oct 2019
Response from Nadia on 28 Oct 2019
Thanks for your kind review, we will dfo our best to improve the mentioned issues.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
While as many people have stated the hotel is abit run down, it's in a great location and the staff are friendly. There isnt a room safe and you have to pay to use one at front desk contrary to what their page says.
Stayed 5 nights in Oct 2019
Response from Nadia on 24 Oct 2019
Thanks for your kind review, we hope to host you again soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Nadia on 16 Oct 2019
We are sorry for having been below your expectations during this stay. Knowing what happened would help us to improve the service.

2/10 Terrible

Verified traveller

Well, we arrived to check in and were told there were no rooms available. Instead they transferred us to another hotel of their chain. Why didn’t they advise us in advance? Won’t recommend this hotel.
Stayed 2 nights in Oct 2019
Response from Nadia on 21 Nov 2019
We apologize about the mentioned issues, we will do our best to avoid them in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. It is close to the Colosseum and the Roma Terminal.
Stayed 5 nights in Sep 2019
Response from Nadia on 1 Oct 2019
Thanks for your kind review about our central location.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Near everything, 10 to 15 min walking to most important locations, also the metro was not far away
Stayed 3 nights in Sep 2019
Response from Nadia on 30 Sept 2019
Thanks for your kind review, we hope to host you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Only real issue was a total lack of water pressure in the shower
Stayed 3 nights in Sep 2019
Response from Nadia on 20 Sept 2019
Thanks for your review, we will do our best to improve the pressure.

6/10 Okay

Verified traveller

Liked: Staff & service
There was a musty smell in the bathroom. The bathroom had no window.
Stayed 1 night in Sep 2019
Response from Nadia on 11 Sept 2019
Thanks for your review. We will do our best to improve the bathroom.

2/10 Terrible

Verified traveller

Stayed 4 nights in Sep 2019
Response from Nadia on 11 Sept 2019
Thanks for your review, we are sorry for any issues you had during the stay. Knowing what happened could help us to improve the stay of our future guests.

6/10 Okay

K1994, London

Travelled with family
Liked: Cleanliness
The property was clean and had all the little essentials.
Stayed 3 nights in Jul 2019
Response from Nadia on 2 Aug 2019
Thanks for your review.

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2019
Response from Nadia on 31 Jul 2019
Thanks for your kind review.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location- 5 minutes walk from colleseum. Helpful staff. Basic but clean rooms. Great value for money
Stayed 4 nights in Jul 2019
Response from Nadia on 3 Aug 2019
Thanks for your positive review about our value for money.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was in a perfect Location, walking distance from the Colosse and other Monuments which was nice. But The Wifi Signal was very poorly and they didnt do anything about it. I called them and they said they were aware and that was normal. If you looking to take a break from social media this is your place.
Stayed 4 nights in Jul 2019
Response from Nadia on 24 Jul 2019
Thanks for your kind review, we will do our best to improve our free wi-fi.

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & Convenient Location
Great location with close walking proximity to Termini train station, colosseum and other attractions. Within walking distance to hop on hop off bus stops as well, either theColloseum or the Basilica Papale di Santa Maria Maggiore stop. Room was nice, bed comfotable, bathroom decent sized, having a bathtub was a bonus for a nice soak after a long hot day of walking around Rome. The area seems quite safe at night, I walked back to the hotel by myself every night from the train station with no issues. The facility was clean and well-maintained. Breakfast was good also.
Stayed 3 nights in Jul 2019
Response from Nadia on 17 Jul 2019
Thanks for your kind review.

10/10 Excellent

Nigora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth your $$
Great service. Clean and comfortable room, has a/c, very good breakfast. Most importantly, walking distance from coliseum, buses, Roma Termini train station.
Stayed 2 nights in Jul 2019
Response from Nadia on 9 Jul 2019
Thanks for your positive review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Nadia on 2 Jul 2019
Thanks for your kind review.

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Never Again
The hotel is in a good position. That's the only positive. Asked to pay in full upon checking in, usually pay hotels when you leave. Told that check out is 10.00am, albeit your details say 11.00am. In room 22 curtains are falling off the track so impossible to close properly. Shower head would not stay in high position on fitment. Had to hold shower head in one hand to shower.After 9.00 it maybe took 15 minutes before any hot water came to the room. Upon checking out was presented with invoice. I needed invoice made out with my company address but they refused to do this. I was told I should have asked for such an invoice when booking. Terrible staff attitude. This was my 3rd visit but definitely my last.
Stayed 4 nights in Jun 2019
Response from Nadia on 24 Jun 2019
We are very sorry about the mentioned issues. You booked through a third party website, unfortunately we need to invoice Expedia and Expedia makes the invoice to you.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019
Response from Nadia on 24 Jun 2019
Thanks for your kind review.

8/10 Good

Sarp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Nadia on 13 May 2019
Thanks for your kind review.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Peeling wallpaper offset by location & bathroom
I only spent time in the hotel to sleep, it was mostly clean but the wallpaper was peeling, and the bed wasn't attached to the mattress. However, the bathroom was in good condition and the location is excellent. The service was also very good.
Stayed 4 nights in Apr 2019
Response from Nadia on 8 Apr 2019
Thanks for your review, we will work hard to improve the mentioned issues.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location between train station and Colloseum.
Stayed 2 nights in Mar 2019
Response from Nadia on 20 Mar 2019
Thanks for your kind review.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No heating. Freezing room.
The room given to me the first night was absolutely freezing. I was told there was no other. I couldn’t believe it. On pointing this out the night receptionist suggested I was better off because he had to spend the night in a much colder reception area because the main door opened all the time! Incredible! Room 103 should not be used for hotel guests. It is not connected to the rest of the hotel bedrooms. Seems like a desperate space conversion to make money. Second night was much better after I was given another room. It actually had heating. Breakfast was skimpy but the sole lady server was extremely polite. Perhaps the only kind soul in a hotel of surly men.
Stayed 2 nights in Jan 2019
Response from Nadia on 7 Feb 2019
We are very sorry for the mentioned issues, we will do our best to avoid these issues in the future.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from Nadia on 7 Jan 2019
Thanks for your kind review.

4/10 Poor

Jay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I was frozen at night - no heating! I would wake up shivering and only had a thin blanket to keep me warm. Everything we touch broke - button to flush toilet fell when pushing it & wall sockets just come out the wall with the charger. Asked for a double bed and got two singles put together - uncomfortable and disappointed We didn’t complain as made the most of our time there but would not recommend nor would I go back!
Stayed 3 nights in Dec 2018
Response from Nadia on 3 Jan 2019
We apologize for the mentioned issues, we did our best to solve them as soon as possible, we are sorry this issue happened during your stay.

8/10 Good

Jose L.

Liked: Staff & service, property conditions & facilities
Nice basic hotel. Good breakfast and good location.
Stayed 2 nights in Nov 2018
Response from Nadia on 14 Nov 2018
Thanks for your kind review.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Nadia on 29 Oct 2018
Thanks for your kind review.

8/10 Good

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PRE CRUISE STAY
Check in was easy, our room on first floor was very spacious. The breakfast were very European but good. Especially the DANISHES in the morning breakfast. I could have eaten more than 4 each morning. It was an easy walk to the COLOSSEUM, 10-15 minutes. Very easy to get to many of the sites. We found a very inexpensive Restaurant less than 8 minutes away. A good meal for 9 euros. It is two short blocks away; turn right out of Hotel , continue for two blocks- La Communa- something like that- I forget actual name. The room is very clean but TV has no English stations but sometimes will have English movie. There is Free WIFI but on second day did not work. Computer in Lobby- 1 EURO per 60 minutes. There is a printer- free. We used CSE service to get to Hotel from airport- 60 Euros ( taxi fix -48 Euros). Transfer from Hotel to Port- 85Euros-for 3 or Private transfer 130 EUROS-3. Very efficient service, arrives on time( Civiteaicchia Shuttle Express). The personal in Lobby very helpful and nice. We had to leave key to room each time we left- no problem. We will be returning for one night after cruise. Looking forward to the delicious danishes the next morning. The double bed was very comfortable and our friend had a sofa bed to sleep on. The room was cleaned the next afternoon. Very good. If we return in 2020, we will definitely stay here.
Stayed 2 nights in Oct 2018
Response from Nadia on 22 Oct 2018
Thanks for your positive opinion, we hope to host you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, pleasant staff, clean and comfortable rooms.
Stayed 3 nights in Oct 2018
Response from Nadia on 22 Oct 2018
Thanks for your kind review.

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2018
Response from Nadia on 15 Oct 2018
Thanks for your review.

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort
The location is fantastic and overall the hotel is well-maintained (and the complementary prosecco was a nice touch), but based on my experience and one of the other reviews, I think the #0 (my room was 60, one of the other reviews I think mentions 40) rooms might have plumbing issues that result in sewage odor spilling back into the room. I thought I smelled something vaguely funky when I got back after my first day, but it was particularly pungent after I got back at the end of my second day - I imagine this was because I had made a mid-day stop during which I had closed the window that housekeeping had left open, and I also have to wonder if housekeeping leaves the window open knowing the issue. The smell problem is easily solved by opening the window and letting the bathroom fan run, but still, this isn't something a customer should have to deal with.
Stayed 4 nights in Sep 2018
Response from Nadia on 1 Oct 2018
Thanks for your review, we will do our best to improve the mentioned issue.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Its a central place so convenient travel
Room had no charging point. Breakfast was not great. I had some extra charges per night stay and to take out 1 print out which I found costly Overall good to ok...
Stayed 3 nights in Sep 2018
Response from Nadia on 1 Oct 2018
Thanks for your positive opinion despite che mentioned issues.

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Nadia on 1 Oct 2018
Thanks for your kind review.