My friends and I booked a place near FCO Airport for overnight stay. On arrivial at approximately 1pm on 6th aug the lady at reception was cold, unfriendly and abrupt. She clearly did not want to deal with guests of Black African descent ( in my opinion) as she was not the same with other non nlack African guests that arrived after us.
However, when we returned at 3pm to check into our rooms it was a different experience. The gentleman and lady at the reception were very pleasant ,helpful,& couteous. The hotel rooms and stay was really nice , very clean airconditioned rooms, lovely shower, toiletries and towels. Kettle and beverages available on request.
It is a shame the overall experience was made less than pleasant by one person