2 restaurants, lunch, dinner served; Mediterranean cuisine

Reviews of Hassler Roma

5 out of 5
Hassler Roma
Piazza Trinita Dei Monti 6, Rome

Reviews

9.4

Exceptional

Rating 10 - Excellent. 103 out of 130 reviews" "
Rating 8 - Good. 20 out of 130 reviews" "
Rating 6 - Okay. 3 out of 130 reviews" "
Rating 4 - Poor. 3 out of 130 reviews" "
Rating 2 - Terrible. 1 out of 130 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

ALAN, WALDWICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accessible hotel in a great location.
Stayed 4 nights in Nov 2023

10/10 Excellent

Dolores, Pearland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best service of any hotel in Rome. The staff is professional, friendly and extremely helpful. The hotel and accommodations are first class. Location is perfect. This Hotel and it’s entire staff made my trip nothing other than a perfect dream come true. I will return again and again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel; cannot be any better service or ambiance.
Stayed 4 nights in Oct 2023

10/10 Excellent

SCOTT

Stayed 2 nights in Sep 2023

10/10 Excellent

Erich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Lindsey

Liked: Staff & service, property conditions & facilities
Best service ever. !
Stayed 2 nights in Sep 2023

8/10 Good

Steven

Liked: Cleanliness
It’s a nice property and a great location. Room clean and nice but needs some improvements particularly technology. They significantly mischarged me for a car they booked which I caught and took a while but they corrected. This is hotel that charges top dollar but is stingy with water in room looking to get you for a few extra dollars
Stayed 1 night in Jul 2023
Response from Giulia Grill Guest Relations on 12 Jul 2023
“Dear Mr. Yanis,first of all let us thank you for having chosen the Hassler as your destination in Rome and thank you for your feedback! Your words of appreciation regarding the property and the location have been shared with our Proprietors. We are sorry however your experience was not as pleasant as we would have liked it to be, nonetheless, we thank you for your comments which help us improve our service. Also, we apologize for the mischarge which was corrected, but should not have occurred. In conclusion, thank you for taking the time to write your review: we greatly value your opinion. Please rest assured that everything will be done so that your next stay be flawless! With kindest regards,”

10/10 Excellent

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Elliot

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Irene

Stayed 4 nights in Feb 2023

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wonderful! When in Rome, I’ll never stay anywhere else.

10/10 Excellent

Isabella

Stayed 1 night in Dec 2022

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome!
Stayed 2 nights in Oct 2022

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels weve ever stayed in. Perfect doesnt describe the overall experience. I would not visit rome without staying here at any price. Best staff. Best service. Best location. Period.
Stayed 3 nights in Sep 2022

10/10 Excellent

Henry

Stayed 3 nights in Sep 2022

10/10 Excellent

Julio, Humble

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This the most gorgeous Hotel in Rome, at the very top of the Spanish steps. The staff is amazing, super excellent service, the rooftop patio has the best view in Rome.
Stayed 9 nights in Sep 2022

10/10 Excellent

Ranya

Stayed 3 nights in Sep 2022

10/10 Excellent

Thomas, Rockville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay at the Hassler! Five stars on every level. Perfect stay for my vacation- will definitely return next summer! 🙏❤️
Stayed 9 nights in Jul 2022

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, excellent service, great amenities, great food, live piano music beautiful atmosphere. Loved it will book without a doubt when I return
Stayed 1 night in Jul 2022

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the feeling of the hotel. Staff efficient, kind and friendly. The second time I stayed there, I got a remodeled room, and it was really comfortable. Definitely staying again.
Stayed 3 nights in Jul 2022

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There simply is no better hotel and location in Rome.
Stayed 5 nights in Jul 2022

10/10 Excellent

abhay

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

SHANNON, granite bay

Travelled with family
Liked: Staff & service, property conditions & facilities
Best place to stay in Rome!! Hassler has it all, location, 5 star staff and service!! Love it! We will be back next year for round 4.❤️🍋☀️
Stayed 2 nights in Jun 2022

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very funny prompting question. This is one of the world's great hotels and it lives up to its reputation. Enormously expensive and worth it for a day in the lap of luxury overseen by attentive staff. My only quibble - and it is small- is that wait staff in the restaurant are a bit heavy handed on complimenting diners. Dial it back a notch and the issue disappears.
Stayed 1 night in Jun 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ondrful
Stayed 3 nights in May 2022

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel. Room was wonderful and spacious. The staff was extremely helpful and very friendly. In a great location as well!
Stayed 1 night in May 2022

10/10 Excellent

Patricia, Park City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful staff.
Stayed 1 night in Apr 2022

10/10 Excellent

Robert

Stayed 3 nights in Feb 2022

10/10 Excellent

Lira

Stayed 2 nights in Jan 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Break in Rome with Teens and College Kids
Beautiful hotel. We typically stay in more historic area but wanted to stay in a different/nighttime busier area with our teens and college age students looking to explore in the evening. Hassler was well-located with great food and shopping nearby. Staff was excellent. Gym terrific. View from gym and the rooftop terrace exceptional.
Stayed 3 nights in Dec 2021

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prestige location, renovated room, beautiful Michelin starred restaurant, and amazing concierge service. We enjoyed our stay very much.
Stayed 4 nights in Nov 2021

10/10 Excellent

ipek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Denis F

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was tremendous. The roof deck for drinks was particularly special. The staff were very attentive.
Stayed 3 nights in Sep 2021

10/10 Excellent

Deborah L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous. This is one of the most fantastic hotels in Rome. Do yourself a favor and check in!!!
Stayed 2 nights in Sep 2021

8/10 Good

Reza

Stayed 4 nights in Sep 2021

10/10 Excellent

Amro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel in Rome - probably the best!
We stayed twice on our most recent trip to italy and we had a truly fantastic experience. Service is top notch, the concierges (especially Christian) went above and beyond and truly showed the meaning of what a concierge is.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff is very attentive. The only disappointment was the roof dining. There is no shade and it is very small. I would not recommend it.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 3 nights in Aug 2021

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always wonderful
This hotel only gets better with age( 128 yrs old) I had stayed here in the late 80's and was so presently surprised that the hotel was better than before! Th rooms are great, service amazing and food a treat! Look forward to going back !!!
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Rome
Excellent property right by the Spanish steps. Magnificent rooms, and excellent service despite the pandemic. Well done Hassler! Pure luxury.
Stayed 4 nights in Oct 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary
It was extraordinary the place, food and location.
Stayed 2 nights in Feb 2020
Response from Roberta La Sorda - Reservations Manager on 25 Feb 2020
Dear Mr. Thomas, Thank you for having chosen to stay at the Hassler during your visit to Rome and for having taken a few moments to share your experience. I was very pleased by your feedback. If there is anything we can do to make your next stay even better than the last, please do not hesitate to contact me or a member of our staff. I look forward to welcoming you back to the Hassler, hoping that the future stores many more opportunities for you to stay with us. Greetings from the Eternal City!

10/10 Excellent

Nav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and breakfast was superior in this hotel.
Stayed 2 nights in Jul 2019
Response from Roberta La Sorda -Reservations Manager on 29 Jul 2019
Dear Guest, Thank you for having chosen to stay at the Hassler during your visit to Rome and for having taken a few moments to share your experience. I was very pleased by your feedback. If there is anything we can do to make your next stay even better than the last, please do not hesitate to contact me or a member of our staff. I look forward to welcoming you back to the Hassler, hoping that the future stores many more opportunities for you to stay with us. Greetings from the Eternal City!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Roberta La Sorda - Reservations Manager on 9 Jul 2019
Dear Guest, Thank you for having chosen to stay at the Hassler during your visit to Rome and for having taken a few moments to share your experience. I was very pleased by your feedback. If there is anything we can do to make your next stay even better than the last, please do not hesitate to contact me or a member of our staff. I look forward to welcoming you back to the Hassler, hoping that the future stores many more opportunities for you to stay with us. Greetings from the Eternal City!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better place to stay in Rome. The roof top terrace has the most amazing views of Rome. The restaurant on the roof has a view that shouldn't be missed, I highly recommend catching the sunset with dinner and wine. The food was amazing and we enjoyed everything we tried. Please bring a jacket and a nice shirt if you are coming here, as this is a very special Michelin Star experience to eat here. The staff of the Hassler Roma are there for you and it starts from the moment you get off the plane. If you book at drive through the Hassler, you will find a man waiting with a sign that has your last name on it as you finish clearing customs in Italy. He will help you with your carry on luggage and assist you to your bags to retrieve them from the baggage claim. He will get them on a cart and lead you out of the busy airport to a driver from his company that is waiting for you. After the introductions you will say goodbye to him as your driver will take your luggage and lead you to the Mercedes Van. The staff checking you in are very friendly as they answer guests questions. I saw them pointing things out on maps a few times to help guests that had questions. The bell hop and doorman are very friendly and outgoing. Also great at answering questions all day and and night from guest and tourist's wandering over from the Spanish Steps. I saved the best for last, the house keeping staff. Simply the best I have ever had, friendly and a fantastic attitudes. Thank you.
Stayed 2 nights in Jun 2019
Response from Roberta La Sorda - Reservations Manager on 2 Jul 2019
Dear Guest, Thank you for having chosen to stay at the Hassler during your visit to Rome and for having taken a few moments to share your experience. We are very pleased by your feedback. If there is anything we can do to make your next stay even better than the last, please do not hesitate to contact me or a member of our staff. We look forward to welcoming you back to the Hassler, hoping that the future stores many more opportunities for you to stay with us. Greetings from the Eternal City!

8/10 Good

Manfred

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019
Response from Roberta La Sorda - Reservations Manager on 25 Jun 2019
Dear Guest, We would like to thank you for having chosen to stay at the Hassler when in Rome. We noticed that your feedback was good but not excellent, if you would like to share your experience with us please do not hesitate to contact us. Please be assured that we will take good notes of your preferences and we will be delighted to assist you if you come back to visit the Hotel Hassler in the future. We all look forward to welcoming you back. Kind regards,

10/10 Excellent

Ping Ping Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Roberta La Sorda - Reservations Manager on 2 May 2019
Dear Guest, Thank you for having chosen to stay at the Hassler during your visit to Rome and for having taken the time to share comments about your experience. It was a pleasure to read your review and to know that you fully enjoyed your stay here. I hope you will have many more opportunities to return to stay at the Hassler in the near future as we look forward to welcoming you back! Greetings from the Eternal City! Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Roberta La Sorda Reservations Manager on 23 Jan 2019
Dear Guest, Thank you so much for your kind feedback. We are very happy to learn that you enjoed your stay at the Hassler and we hope to welcome you again. Best regards