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Reviews of Hotel Demetra Capitolina

2 out of 5
Hotel Demetra Capitolina
Via Principe Amedeo 58, Rome, RM

Reviews

6.4
Rating 10 - Excellent. 64 out of 427 reviews" "
Rating 8 - Good. 120 out of 427 reviews" "
Rating 6 - Okay. 105 out of 427 reviews" "
Rating 4 - Poor. 71 out of 427 reviews" "
Rating 2 - Terrible. 67 out of 427 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Decent for a 2 star
Stayed 4 nights in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Very kind staff and in the heart of rome. Excellent travel connections and brilliant surrounding area. I think the shared bathroom part should be more clear though.
Stayed 2 nights in Mar 2024
Response from paola on 14 Mar 2024
grazie!!!

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Feb 2024
Response from Paola on 14 Mar 2024
grazieee!!!

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient, friendly
Stayed 2 nights in Jan 2024
Response from paola on 26 Jan 2024
see you soon!!!

2/10 Terrible

Samah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist was unpolite sarcastic. The room was so cheap dirty and the matress so hard that you feel the iron springs on your nack. Pillow yellowish dirty same matress and cover underneath. The fine duat fluff on the duvet is incredible. The toilet flush is like spilling water from a cup! NO surveillance camera in THE HALLWAY. I didnt felt safe. They have diffrent floors they look more clean. They gave me.one on 3rd floor.
Stayed 1 night in Jan 2024
Response from paola on 18 Jan 2024
sono molto dispiaciuta e le ricordo che per lo stesso prezzo le è stata data una camera matrimoniale invece di una singola come da prenotazione.Invece delle telecamere abbiamo la sorveglianza fisica di una persona 24 ore al giorno

6/10 Okay

Clare

Travelled with group
This is a great hotel to use just as a base. It’s in a great location near to main train station. There are supermarkets and restaurants near by for when your tired and don’t want to go to far to eat after a long day. It’s a no frills hotel but for the price and a base it’s ok. The room was nice and clean. The only thing is outside it can be very noisy due to a tram coming past quiet a lot. Noise doesn’t bother us so we were fine with it. Overall it’s a great little hotel does what it says on the tin. I would stay there again
Stayed 2 nights in Dec 2023
Response from Paola on 5 Jan 2024
thanks!Happy New Year!!

6/10 Okay

Dilfuza

The beddings and towels were clean and tidy. The TV wasn’t working properly, the door lock wasn’t working. The safe wasn’t working as well
Stayed 4 nights in Nov 2023
Response from Paola on 5 Jan 2024
Thanks

6/10 Okay

Alex

The shower on the bathroom no good. You rent a room, but if you want breakfast 10€ pp, you want AC 10€ per day... ridiculous...
Stayed 3 nights in Sep 2023
Response from paola on 24 Oct 2023
thanks

8/10 Good

Rebecca

Travelled with partner
Liked: Amenities
Was sceptical due to reviews, but we had a pleasant stay. We had our own bathroom. It could get quite noisy at night with windows open but we were so tired from exploring the beautiful city that it didn’t bother us. If you want air con you need to pay extra. We didn’t bother and we’re fine with the fan in the room.
Stayed 4 nights in Sep 2023
Response from paola on 24 Oct 2023
thanks Sir

6/10 Okay

Robert, Bournemouth

Liked: Cleanliness, staff & service, amenities
the hotel could do with renovation and painting. However the room was spacious and clean with a comfortable bed and I would stay here again. only 5 minutes walk from the railway station and close to many restaurants and shops.
Response from paola on 24 Oct 2023
thanks Robert

10/10 Excellent

Finn

Stayed 1 night in Aug 2023
Response from paola on 24 Oct 2023
thanks

2/10 Terrible

Ryan

Business traveller
Disliked: Property conditions & facilities, room comfort
NO AIR CONDITIONING
No air conditioning. It's August in Italy. Spend some money on a split-unit. Just a box fan. 95 degrees Fahrenheit in the room.
Stayed 2 nights in Aug 2023
Response from Chiara on 30 Aug 2023
Hello. YOU RESERVED one room without air conditioning but with fan. Next time for few euros more you could reserve a room with air conditioning.Best regards Chiara

6/10 Okay

Sachin

Disliked: Cleanliness
Convenient location with easy access to all important tourist places. Good restaurants around. Staff are not so helpful, fan in room had issue when reported I was asked to take portable fan to my room on my own. One of staff expected to speak in Italy even though they understood my language and the way it was conveyed was quite rude. Room was over all ok and washroom was clean and well equipped. Found cigarettes bud so not sure if room was cleaned throughly. If you are looking for a stay in proximity and good access and good food around then this is good option, ask and ensure that rooms are cleaned properly.
Response from Chiara on 30 Aug 2023
Thanks

2/10 Terrible

Jennifer

Stayed 3 nights in Jul 2023
Response from paola on 28 Jul 2023
scrivi il problema che hai avuto, hai prenotato una camera senza aria condizionata e pretendevi di averla inclusa nel prezzo, ma non è proprio possibile.La prossima volta fai attenzione a ciò che prenoti e non vedere solamente il prezzo

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Convenient and cheap spot right near the main train station in Rome. Could use with some updates but good for the price.
Stayed 2 nights in Jul 2023
Response from Paola on 12 Jul 2023
Thanks Daniel!

4/10 Poor

James

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Good: Close to Train Station Bad: No A/C, no ceiling fan (was advertised), hadbto wait 15 min to check in as worker was on the phone and told us to wait. Crap littered in hallway. Dirty glass in room. Weird towels looked like curtains. Has seen much better days Im sure. Wouldnt go back.
Stayed 1 night in Jun 2023
Response from Paola on 12 Jul 2023
grazie

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of charm and life in this old building
Stayed 4 nights in Jun 2023
Response from Paola on 12 Jul 2023
Thanks Dear Eleanor!

4/10 Poor

Jack

Travelled with family
Disliked: Staff & service, property conditions & facilities
Had no hot water on our last 2 nights (middle of winter). Staff was rude about bringing guests over. They make you leave your key with them when you leave but then when you get back theres no staff at the desk to give you your key. Waited 30 minutes in the lobby just to go to my room
Stayed 3 nights in Jan 2023

6/10 Okay

Paul

Stayed 2 nights in Jan 2023
Response from paola on 24 Oct 2023
grazie

10/10 Excellent

Lorian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was good, the hotel is cleaning, clean and conveniently located. The breakfast is cheap but even then not worth it.
Response from paola on 24 Oct 2023
grazie

10/10 Excellent

Nina

Stayed 2 nights in Nov 2022
Response from paola on 1 Dec 2022
Gentilissima Cliente, la ringraziamo per la sua importantissima recensione Buon anno

4/10 Poor

Kalpana Kamlesh

Travelled with group
Disliked: Amenities, property conditions & facilities
Convince location
Stayed 2 nights in Jun 2022
Response from paola on 23 Jun 2022
grazie

10/10 Excellent

Αναστασία

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Help from stuff
Stayed 3 nights in Sep 2021
Response from Chiara on 2 Dec 2021
Thanks a lot Chiara

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We showed up at the hotel
Stayed 18 nights in Dec 2020
Response from Chiara on 8 Jan 2021
Thanks a lot. Happy New Year Chiara

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
No handwash
Very dated. For the price I didn’t expect much as we just used it as a base for sightseeing but the I expected to see hand soap and hand drying facilities in the bathroom but neither were provided. This is bad considering we are in the middle of a pandemic where hygiene matters more than ever.
Stayed 1 night in Sep 2020
Response from Chiara on 25 Sept 2020
I'm sorry to have to contradict you. Don't book a room with an external bathroom next time. We left the soap for him in his room. For only 5 euros more next time you book a room with private bathroom.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2020
Response from Chiara on 22 Sept 2020
Grazie mille

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020
Response from Chiara on 22 Sept 2020
Grazie mille

6/10 Okay

Hay-di bt

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2020
Response from Chiara on 3 Sept 2020
thanks. Chiara

8/10 Good

Viacheslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2020
Response from Chiara on 3 Sept 2020
thanks a lot. Chiara

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020
Response from Chiara on 18 Jul 2020
Grazieeeeeeee!!!! :-) :-D

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Feb 2020
Response from Chiara on 17 Mar 2020
Thanks

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Demetra , Rome
Very central location , convenient for many attractions and rail station Termini
Stayed 1 night in Feb 2020
Response from Chiara on 17 Mar 2020
Thanks!!!!

10/10 Excellent

Kate

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
incredible value for money! Central to absolutely everything!
Stayed 4 nights in Feb 2020
Response from Chiara on 17 Mar 2020
Thanks!!!!!

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020
Response from Chiara on 3 Feb 2020
Good evening. Next time for just 5 euros more, book a standard room with privite e confortable bathorrom.. Thank you and good day

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad conditions, very good location.
When we arrived there were no blankets on the beds, no working heating in the room, no fridge, no shampoo no toilets paper and no internet in the room. Then we knew that there is no heating before 18:00, and it was not possible to make any kind of warm drinks in the room. When we asked, they said it is a standard room, but it was not. The only good thing that they have reception 24 hours.
Stayed 5 nights in Nov 2019
Response from Chiara on 13 Dec 2019
Good morning. We gave her the room in advance in the morning instead of at 14. We explained to her that the radiators would be turned on independently from 16 to 24. At the receptione there are 3 BOILERS for the preparation of hot drinks. Next time, for just € 5 more per night, I suggest you book a superior room that will suit your needs. All beds are equipped with linen and wool blankets. There is an extra pillow and another wool blanket in all the cabinets. I'm sorry that you weren't satisfied with the service. Merry Christmas

4/10 Poor

renemayas, las vegas, nv

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
hotel was within walking distance of railway station and quite a few restaurants.. front desk staff were pleasant. room was tiny with only basic furnishings. bathroom was ill equipped for showering, very small and only one towel supplied. hotel guests were not monitored, young people ran around the hallways, rode the elevator and were very noisy until i called to complain. in general, the room was fine for the one night, but i would not have stayed there more than that. very depressing interior. nice appearance from outside, but was too too stark and bare-bones to be a pleasant to want to spend any time at all in the room. lighting was adequate, but the ceiling fan was very noisy. i got what i paid for, a cheap room near the train station, a place for dinner, bit i was only too glad to leave in the morning.
Stayed 1 night in Oct 2019
Response from paola on 21 Nov 2019
Buongiorno e grazie per la sua recensione, un consiglio per la prossima volta potrà per soli € 5,00 in più avere una camera di tipo superiore e più confortevole

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Outside looked nice but inside the rooms were old and run down, shower Limited hot water. Camp beds to sleep on.
Stayed 1 night in Oct 2019
Response from Chiara on 22 Oct 2019
Good morning. For just € 5 more per day next time you don't book an economy but a standard more suited to your needs. Good evening

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Chiara on 24 Oct 2019
Grazieeeeeeeee!!!! :-)

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from Chiara on 22 Oct 2019
Grazie

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place to stay close to transportation routes and food options. The property can be noisy in the evenings in rooms that are on corners or face the side next to the tram line. Wifi is only available in the lobby and in a workroom downstairs. It is accessible via codes given by hotel management at front desk. Overall the staff was friendly and helpful. Remember that when booking through expedia the tax for the city is not included. The hotel will only take these payments in cash.
Stayed 4 nights in Sep 2019
Response from Chiara on 23 Sept 2019
Thanks. Have a nice day :-)

4/10 Poor

Kastriot

Disliked: Staff & service, property conditions & facilities, room comfort
Perfect location, terrible conditions
Stayed 3 nights in Jul 2019
Response from Chiara on 18 Jul 2019
Hello. Next time is better for you to reserve a standard room just for € 5 more per day. Have a nice day. Chiara

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is old, no air conditioning, you could hear the noise from downstair restsurant and the passing train.
Stayed 1 night in Jul 2019
Response from Chiara on 18 Jul 2019
Hello. Next time is better for you to reserve a standard room just for € 5 more per day. Have a nice day. Chiara

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Problem with the Wifi connection, it does not reach to the room. You will be charged for the air condition in your room additional of your rate.
Stayed 3 nights in Jun 2019
Response from Chiara on 18 Jul 2019
Thanks :-)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room in a great location right next to the main train station. Friendly staff and daily housekeeping, really enjoyed our time there.
Stayed 5 nights in Jun 2019
Response from Chiara on 18 Jul 2019
Thanks a lot!!!! :-)

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
OKish Hotel in a Nice Part of Rome
A nice looking hotel, in a nice area - plus right by the main Terminal (Termini). But... they charge an add'l $15 for the remote to the A/C. And our beds were very uncomfortable.
Stayed 1 night in Jun 2019
Response from Chiara on 18 Jul 2019
Hello. Next time is better for you to reserve a standard room just for € 5 more per day. Have a nice day. Chiara

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
No complaints
Old hotel which has seen better days. But a bargain price and a great location near the station, midway between the Colosseum and the Vatican, make it a good budget choice. It's noisy (passing trams and drunken Brits) but with earplugs it's bearable.
Stayed 2 nights in Jun 2019
Response from Chiara on 18 Jul 2019
Hello dear. Next time is better for you to reserve a standard room just for € 5 more per day. Have a nice day. Chiara

4/10 Poor

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HDC disappointment
Not what we expected ,staff very rude and the hotel was run down. Bed was very stiff and uncomfortable. TV in the room did not work. Was very close to the train station. I would not recommend staying here.
Stayed 1 night in May 2019
Response from Chiara on 3 Jun 2019
Hello . I'm sorry.Probably safe life go down and tv doesn't work. Have a nice day. Chiara

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, great location. However, be mindful when planning to stay near termini station as the nearby community are quite complex but i still have great experience.
Stayed 1 night in May 2019
Response from Chiara on 3 Jun 2019
Thanks a lot. Have a nice day. Chiara

8/10 Good

Gordon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Loacation Location Location
excellent location and friendly staff. In need of repair and beds are not built for comfort.
Stayed 5 nights in May 2019
Response from Chiara on 3 Jun 2019
Thanks a lot. Have a nice day. Chiara

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2019
Response from Chiara on 5 Jun 2019
Grazie :-) Chiara