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Reviews of Towneplace Suites by Marriott Rock Hill

2.5 out of 5
Towneplace Suites by Marriott Rock Hill
2135 Tabor Place, Rock Hill, SC

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 222 reviews" "
Rating 8 - Good. 71 out of 222 reviews" "
Rating 6 - Okay. 22 out of 222 reviews" "
Rating 4 - Poor. 10 out of 222 reviews" "
Rating 2 - Terrible. 6 out of 222 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oneal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well kept up
Stayed 2 nights in Jan 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was made to visit family. Unfortunately, my wife had caught a bug and was sick. This had nothing to do with the stay. It was a very nice hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Gertrude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, room comfort
Keep expectations realistic for the age.
Clean room. but dated and worn: no usb ports. Bed was overly soft, tv did not work, and one bulb was missing out of the bathroom (informed front desk)
Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
I was visiting family and stayed for five nights. The hotel was quiet even though relatively full. It was nice having a full kitchen for morning coffee and evening snacks.
Stayed 5 nights in Oct 2023

10/10 Excellent

William

Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet 1st flooor
Stayed 1 night in Jun 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall. Would stay again.
Stayed 1 night in Jun 2023

6/10 Okay

Onno

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Aviana

Stayed 1 night in May 2023

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed, clean rooms and great breakfast!
Stayed 1 night in Apr 2023

6/10 Okay

Thomas

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I was not able to connect to the WiFi...kept telling me that "no internet open". The clothes bar to hang clothes are set too high...I'm 5' and could barely each the hangers even on tip toes.
Stayed 5 nights in Mar 2023

8/10 Good

Javarus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

2/10 Terrible

Sommer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just awful if I could give 0 stars I would. Night staff are OK, Day time was ridiculous!!!! Did not want to serve me, acted like it wasn’t their job to check me in, help me, would not let me check in an hour early, manager day time had major attitude and was extremely passive-aggressive hiding behind his/her desk forcing the front concierge woman to do her dirty laundry on a major power trip to harras guests like myself minding their business. Just disgusting behavior and the hotel stinks like a restaurant.
Stayed 1 night in Mar 2023

10/10 Excellent

Gail

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff was professional and polite, facility was clean, breakfast was excellent.
Stayed 2 nights in Mar 2023

8/10 Good

maria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Liked being able to walk around the property. The grill was very nice idea.
Stayed 2 nights in Mar 2023

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Cheryl

Stayed 1 night in Feb 2023

10/10 Excellent

Kendrick

Liked: Cleanliness, amenities, property conditions & facilities
No
Stayed 1 night in Jan 2023

8/10 Good

Anthony

Stayed 1 night in Jan 2023

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very helpful! From the front desk to the daily service staff. They all made my stay very enjoyable!

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean. Fair price

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!
Stayed 3 nights in Jul 2022

2/10 Terrible

Karinah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First night small roach was in the bathroom. The second night was an even bigger one. Checked out the next day
Stayed 5 nights in Oct 2022

10/10 Excellent

Marlene

Stayed 1 night in Oct 2022

2/10 Terrible

Ross

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not at all Satisfied!
Stayed 1 night in Sep 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Birthday Visit
My husband is there on business and I came to visit him for my birthday. The room was perfect and comfortable and housed the extra dogs I brought with me.
Stayed 6 nights in Aug 2022

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price
Overall good place to stay! The layout of room was a little strange, but the beds were comfortable and everything was clean!
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room they gave me smelled strongly of mothballs. This place must have had a problem with moisture or mold. At any rate, the front desk was happy to give me another room, which was clean and comfortable. The grab and go breakfast was actually ready before 7 am, so I was able to get something to eat, and of course get some coffee. I would stay here again. Very friendly staff.
Stayed 1 night in Jul 2022

6/10 Okay

Jon

Business traveller
Disliked: Staff & service
They didn’t clean my room each day. I could get a receipt for the room. The breakfast was average or less. I’m just glad I was gone most of the time
Stayed 3 nights in Jul 2022

6/10 Okay

Judith

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed was very comfortable but the hotel badly needs updated!
Stayed 1 night in May 2022

8/10 Good

Kirk H.

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Conveniently located near our main location. - We're older and stairs are uncomfortable. Our elevator would not respond to a call (bad switch, no parts) so there were some stair requirements to be satisfied every day.
Stayed 5 nights in Apr 2022

8/10 Good

jane

Liked: Cleanliness, staff & service, room comfort
The curtains didn’t close properly… everything else was good
Stayed 1 night in Apr 2022

10/10 Excellent

JENNIFER, Clemmons

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to food and venues; very clean and very friendly staff.
Stayed 1 night in Apr 2022

8/10 Good

Cindy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was very effecient
Stayed 1 night in Mar 2022

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness
Poor sink and shower drain. My wife thought the bathroom was disgusting.
Stayed 1 night in Feb 2022

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice
Stayed 1 night in Jan 2022

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay for a night or several
Stayed 1 night in Dec 2021

10/10 Excellent

Joelle

Stayed 1 night in Dec 2021

8/10 Good

Dwan

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It was not as clean as it was previously. There was yogurt and blueberries in the fridge and the room had a slight urine smell but we couldn't pin point where exactly it was coming from. Otherwise it was a decent stay and being right at the mall is always a plus.
Stayed 2 nights in Dec 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Alan

Stayed 1 night in Nov 2021