The people here are lovely, but the room was absolutely freezing! It was 0 degrees outside but the electric heater in the room wasn’t enough to warm the place up and the bathroom only had a towel rail resulting in that room being even colder than the bedroom. Worst element of the visit was afterwards, they couldn’t give me a receipt on check out and said they would email it, have chased 4 times over the past 2 weeks, they never answer or return messages. I really didn’t want to leave this review as the people are lovely, but I need to get their attention somehow…. If they even bother reading this.