Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, WiFi, bed sheets

Reviews of Best Western Plus Northwoods Inn

2.5 out of 5
Best Western Plus Northwoods Inn
655 US Highway 101 S, Crescent City, CA

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1002 reviews" "
Rating 8 - Good. 335 out of 1002 reviews" "
Rating 6 - Okay. 162 out of 1002 reviews" "
Rating 4 - Poor. 81 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Helgi

Travelled with partner
Liked: Cleanliness, staff & service
Our room was clean and well stocked. The pool was warm, sauna and hot tub was a welcome site for the long drive. Breakfast was very limited due to lack of food stock. Staff was friendly and professional, also very apologetic due to lack of food for breakfast.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 28 Apr 2024
Dear Helgi,Thank you for your feedback and positive rating. We're glad to hear that you enjoyed the cleanliness and amenities of your room, as well as the warm pool, sauna, and hot tub after your long drive. However, we apologize for the limited breakfast options due to insufficient food stock during your stay. Your comments have been noted, and we'll work to ensure better availability in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely, Hotel Manager

6/10 Okay

Amanda, Seattle

Travelled with family
Liked: Cleanliness, staff & service
Property was simple and clean great for a stop off on our road trip with kids.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Amanda,Thank you for your stay. We're delighted to hear that our property suited your needs for a stop-off during your road trip with kids. Keeping things simple and clean is our priority to ensure a comfortable stay for our guests. We appreciate your positive feedback and hope to welcome you back again in the future!Sincerely, Hotel Manager

10/10 Excellent

kevin, Wheaton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent & helpful staff. Clean room.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 28 Mar 2024
Dear Kevin,Thank you for your positive feedback. We're delighted to hear that you found our staff excellent and helpful and that your room was clean. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Mar 2024
Response from Hotel Manager on 3 Mar 2024
Dear Jamie,Thank you for your perfect rating! We're glad to hear that you found our hotel to have easy access. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

4/10 Poor

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities
There were a lot of homeless people in the general area. The room was very noisy (could hear the upstairs neighbors a lot). The hot tub, pool and sauna were all out of order. On the upside, the staff were very nice.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 29 Feb 2024
Dear David,Thank you for sharing your experience with us. We're pleased to hear that you found our staff to be very nice. However, we sincerely apologize for the challenges you encountered during your stay. We understand the importance of a peaceful environment and are sorry to hear about the noise from upstairs neighbors and the inconvenience of the out-of-order hot tub, pool, and sauna. Your feedback is invaluable, and we will use it to improve our services and facilities. Hope you will visit again. Sincerely, Hotel Manager

2/10 Terrible

Nigel S

Disliked: Cleanliness, staff & service, property conditions & facilities
Avertised hot tube and pool . no such amenity. Need one night refund from Exdedia
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 28 Feb 2024
Dear Nigel S,We apologize for any confusion regarding the amenities. Please contact the third-party booking site directly to discuss your request. We appreciate your understanding and hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 29 Feb 2024
Dear Jessica,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

10/10 Excellent

Colin

Just ok. Not really very clean.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear Colin,Thank you for sharing your feedback with us by giving us an overall 5-star rating. However, we're sorry to hear that your experience was just okay and that you found the cleanliness lacking. Providing a clean and comfortable environment is crucial for our guests, and we apologize for any shortcomings in this regard. We take your comments seriously and will address this issue with our housekeeping team to ensure improvements are made. If there's anything specific you would like to share or if there are ways we can make your next stay better, please feel free to let us know. We appreciate your honesty and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

8/10 Good

Barbara

Travelled with partner
So small
Stayed 1 night in Feb 2024
Response from Hotel Manager on 24 Feb 2024
Dear Barbara,Thank you for your rating and feedback. We apologize if the size of the room did not meet your expectations. Your input is valuable, and we'll take it into consideration as we strive to enhance our guests' experience. If there are specific aspects you'd like us to address for a future visit, please feel free to share more details. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice surprise to find everything so clean and tidy. The receptionist was very attentive and helped us out to find places to eat and different activities around the area.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 21 Feb 2024
Dear Guest,Thank you for your stay. We're delighted to hear that your stay was a pleasant surprise, with a clean and tidy environment exceeding your expectations. It's wonderful that the receptionist was attentive and provided helpful assistance with recommendations for places to eat and activities in the area. We appreciate your positive feedback and look forward to welcoming you back in the future!Sincerely, Hotel Manager

2/10 Terrible

Michele, Bellevue

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was decent for the price. The bed was horribly uncomfortable and the pillows were horrible. Room was very basic and was okay for a passing through one night stand.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Feb 2024
Dear Michele,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be decent for the price, but we're sorry to hear about the discomfort you experienced with the bed and pillows. We appreciate your input, and we'll use it to improve our accommodations for future guests. Sincerely, Hotel Manager

10/10 Excellent

Nicholas Terry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Sep 2023
Response from Hotel Manager on 18 Feb 2024
Dear Nicholas Terry,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you experienced great customer service during your stay. Providing excellent service is always our goal, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back again soon for another fantastic experience!Sincerely, Hotel Manager

10/10 Excellent

Diane

Business traveller, Travelled with partner
We came at check in time so we could watch a playoff football game and the hotel’s tv provider for NBC, CBS, FOX etc. was not working. Needless to say we were disappointed but also recognized it wasn’t their fault.
Stayed 1 night in Jan 2024
Response from Hotel Manager on 22 Jan 2024
Dear Diane,We apologize for the inconvenience you experienced with the TV provider during your stay. Technical issues can be frustrating, especially when trying to enjoy specific programming. We appreciate your understanding that these circumstances were beyond our control. We value your feedback and hope to provide a more seamless experience on your next stay. Sincerely, Hotel Manager

8/10 Good

Conrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the marina and the ocean
Stayed 1 night in Jan 2024
Response from Hotel Manager. on 9 Jan 2024
Dear Conrad,Thank you for your wonderful feedback. We're delighted to hear that you enjoyed a great view of the marina and the ocean during your stay! A beautiful view can certainly enhance the overall experience. We appreciate your positive feedback and hope to welcome you back for another enjoyable visit in the future!Sincerely, Hotel Manager

4/10 Poor

Katie

Stayed 1 night in Jan 2024
Response from Hotel Manager on 26 Jan 2024
Dear Katie,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

8/10 Good

Edward D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager. on 9 Jan 2024
Dear Edward D,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was very nice. Staff was super helpful and friendly. Breakfast staff amazing, the young kid was so helpful and polite. The only thing I think that would be better is the bed was uncomfortable. The rest was awesome
Stayed 4 nights in Dec 2023
Response from Hotel Manager on 29 Dec 2023
Dear Guest,Thank you for your kind words! We're delighted you enjoyed your stay and found our staff helpful and friendly. We'll certainly look into improving the bed comfort for your future visits. We hope to welcome you back soon for another enjoyable experience!Sincerely, Hotel Manager

10/10 Excellent

Jonghyon

Travelled with family
Liked: Cleanliness, staff & service, amenities
It might need to be remodeled It’s very old 😛
Stayed 1 night in Nov 2023
Response from Hotel Manager on 29 Dec 2023
Dear Guest,Thank you for your feedback! We appreciate your input and will consider it as we work towards improvements. Sincerely, Hotel Manager

8/10 Good

Glen

Liked: Property conditions & facilities
Nice Breakfast
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 29 Dec 2023
Dear Guest,Thank you for the positive feedback! We're delighted to hear that you enjoyed our breakfast during your stay. We hope to welcome you back soon!Sincerely, Hotel Manager

10/10 Excellent

Tera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the front desk was amazing. The rooms are clean and comfortable. Its safe. They have a heated pool and hot tub, a huge plus in my book. I didn't check out the continental breakfast but i heard good things. I will definitely be staying here from now on.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 29 Dec 2023
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a great experience with our front desk staff and enjoyed our clean, comfortable rooms. Your safety is our priority, and we're delighted that you appreciated our heated pool and hot tub. We hope you'll have the chance to try our continental breakfast on your next stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager

6/10 Okay

Zachary

Travelled with family
Liked: Cleanliness, staff & service
Cramped room. Basic.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 29 Dec 2023
Dear Guest,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We'll take your comments into consideration as we work to improve our accommodations. Thank you for choosing our hotel.Sincerely, Hotel Manager

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on 29 Dec 2023
Dear Guest,Thank you for your perfect 10/10 rating! We're thrilled to hear you had an exceptional experience at our hotel. We look forward to welcoming you back soon!Sincerely, Hotel Manager

4/10 Poor

Danya

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
1st night: muggy room, mildewy smell from the a/c, dirty sheets & blankets, broken shower rod, fridge didn't work, yucky floor, and door security flip-latch was not secure. Was moved to another room with apologies... grateful for that... 2nd night: took a shower after a really long day of sightseeing and then noticed a crab lice on a hand towel. Kid at the front desk couldn't do anything but swap me rooms. Next morning, after not sleeping well again!, Manager was unavailable. No compensation, no call back, no nothing! Avoid this motel unless you want pubic lice, sleep in filth, and feel unsafe!
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 29 Dec 2023
Dear Guest,I'm truly sorry to hear about your disappointing experience during your stay. We deeply regret the inconveniences you faced and the lapse in our service. We appreciate your feedback and will address these issues promptly to ensure a better experience for our future guests. Your comfort and safety are of utmost importance to us, and we are taking steps to prevent such issues from happening again. Thank you for bringing this to our attention.Sincerely, Hotel Manager

4/10 Poor

Pamela, Kelowna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on web over promise and under deliver. It’s not on the ocean and you would be hard pressed to see the ocean from any suite. The pool and hot tub are green or yellow but not inviting. The laundry machine is good. The breakfast and breakfast staff were the highlight of our stay.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 29 Dec 2023
Dear Guest,Thank you for your feedback. We apologize for any disappointment regarding the view and pool conditions. We're delighted to hear you enjoyed our laundry facilities and the breakfast experience. We appreciate your valuable input and hope to have the opportunity to improve your stay in the future.Sincerely, Hotel Manager

6/10 Okay

Joye

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Compared to other hotels/motels in the area, this is one of the nicer places to stay. The rooms are dated, but were decently clean and comfortable. I will say the complimentary breakfast was much better than I would have expected for a motel. Free parking, but the lot filled up later in the evening. The stay was soured by very inappropriate behavior by the evening front desk staff that made two young female travelers extremely uncomfortable, so for that reason we did not feel as safe staying there. Other than that, the stay and the area was decent, definitely recommend checking out Seaquake Brewing while in the area!
Stayed 1 night in Oct 2023

2/10 Terrible

Camille

Stayed 1 night in Oct 2023
Response from Hotel Manager on 29 Dec 2023
Dear Guest,Thank you for sharing your feedback with us. We're truly sorry to hear about your disappointing experience. Please know that we take your concerns seriously and will work diligently to address them. Your satisfaction is our priority, and we hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager

4/10 Poor

Stacey

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Convenient when traveling on a road trip from Seattle to San Francisco. BUT the bed was horrendous and the property is very dated and old, especially for the price we paid. No value at all. Will probably keep me from ever staying at another Beat Western.
Stayed 1 night in Oct 2023

6/10 Okay

Hollan

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The place was a little outdated, I found a lot of different hairs in bedding and bathroom. The sheets had a musty smell to them.
Stayed 1 night in Oct 2023

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Laila

Travelled with partner
Old furniture small room
Stayed 2 nights in Oct 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great! Walk across the street to see all the cool fishing boats and the loud sea lions!
Stayed 1 night in Oct 2023

6/10 Okay

Donald

Liked: Staff & service, amenities
Too close to the road. Mat in bathroom had huge dirty footprints on it. Walls thin, noisy people upstairs.
Stayed 1 night in Oct 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Oct 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Javier, Guatemala
Clean and spacious room. Nice view to the sea. Good parking for free.
Stayed 1 night in Oct 2023

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Right across from the harbor. Staff was very friendly, rooms nice and clean, and good not breakfast. Would definitely stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

myron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant. The staff was great and most helpful.
Stayed 1 night in Oct 2023

8/10 Good

Nancy

Travelled with partner
Delicious breakfast with lots of hot and cold choices. Helpful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Grady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Kim

Travelled with family
Disliked: Cleanliness
Disappointed- No access to pool or hot ton.
One of my priorities for choosing this hotel was the pool, hot tub and sauna. When I checked in we were told they were temporarily unavailable. No compensation was available because we booked through a third party. In addition the floors were swept but dirty.
Stayed 1 night in Sep 2023

10/10 Excellent

elleree

Stayed 1 night in Sep 2023

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service
We stayed here for the EV option, but it was scary parking my car behind the trash bins. Didn’t feel safe at all, so I didn’t bother with it. The room was clean and the dining worked perfect for what we needed. Too bad the pool area was closed.
Stayed 2 nights in Jul 2023

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
The only item that gives it a average rating is $ 274 per night for the quality of the room . A guess it is supply and demand but it still hurts.
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool was green and a bit slimey. But other than that it was a decent place
Stayed 1 night in Sep 2023

6/10 Okay

Pippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just what you need. Nothing more, nothing less. The rooms were clean, and fairly well maintained. They had a nice breakfast selection in the morning and the staff was friendly and efficient!
Stayed 1 night in Sep 2023

6/10 Okay

davene

Stayed 1 night in Sep 2023

8/10 Good

Danial

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Card maker was broken so the staff had to let everybody into their rooms. Despite that tremendous annoyance, they were super kind about everything. Breakfast was better than I expected, too!
Stayed 1 night in Aug 2023

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn't anything special, smaller, and the beds squeaked a little. What made up for it was the nice pool & whirlpool, and the hot breakfast was way better than expected- lots of variety and a nice dining area.
Stayed 1 night in Aug 2023

10/10 Excellent

Danial

Stayed 1 night in Aug 2023

8/10 Good

Jolene

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The soap in the shower was out, the conditioner almost out. Obviously not checked on regularly. The bed was AWFUL! My back hasn’t hurt this bad in a long time. Staff was very helpful since the card reader got fried in the power outage.
Stayed 1 night in Aug 2023