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Reviews of Penventon Park Hotel

4 out of 5
Penventon Park Hotel
West End, Redruth, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 370 out of 697 reviews" "
Rating 8 - Good. 234 out of 697 reviews" "
Rating 6 - Okay. 59 out of 697 reviews" "
Rating 4 - Poor. 20 out of 697 reviews" "
Rating 2 - Terrible. 14 out of 697 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A Cornish Gem in the heart of the county. Friendly and helpful staff. A generously varied food and drinks menu in a quirky and unique hotel. Out stay was relaxing, peaceful and we will be returning soon.
Stayed 1 night in Apr 2024

10/10 Excellent

Averil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

MARK

Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended place to stay
Nice staff, pleasant place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with the friendliest staff
The staff are extremely friendly and can’t help you enough. Anytime you need anything they will help. When you’re on business doing lots of hours it is so good to know they’re there if you need them.
Stayed 8 nights in Jan 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Friendly staff. Great facilities and fab food in the resteraunt. Alround great place to relax, eat and stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my usual in the area
I always stay here when im there for work. Friendly, gym good enough for a session, sauna for the evening and good food.
Stayed 1 night in Jan 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does the job
Nice medium sized hotel. Friendly and efficient staff. Breakfast was excellent. Dinner also very good. Room comfortable although lots of bathroom related noises at various times and poor shower (Luke warm at best). Competitive prices
Stayed 3 nights in Jan 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. The staff were excellent and very friendly (something that Falmouth hotels could learn from!?). The spa was nice, drinks were offered by the pool by the friendly attendant. It was my wife’s birthday and she had a complimentary glass of Prosecco! The bar area was our favourite. Lots of choices for beers, wines and spirits and fun with the bar staff. We would stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Emlyn

Stayed 1 night in Dec 2023

6/10 Okay

Jame

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Avoid the single rooms
Its a great hotel and have stayed a few times before. This time i booked a single room and its like staying in a broom cupboard. Avoid the single rooms and you will have a great stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sheldon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, upgraded room which was fantastic. Evening meal was really good Highly recommend
Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Stayed 1 night in Dec 2023

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was comfortable, but small - fine for our weekend, but too small to spend a week.
Stayed 2 nights in Nov 2023

8/10 Good

Beverley

Stayed 1 night in Nov 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot praise the hotel and staff highly enough. We had a wonderful 3 day break at the Penventon and would definitely come back and stay again. All the staff are so friendly and helpful we were made to feel very special and nothing was too much trouble. The decor in the reception, bar and lounge is quite stunning. We enjoyed the use of the spa and restaurant. 10/10 highly recommend!
Stayed 3 nights in Nov 2023

10/10 Excellent

Ross

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Well presented and well located. Great service from the staff and good restaurant. Room was clean and comfortable
Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel!
We had a lovely stay here for a couple of nights with our dog and it was perfect! We were given a warm welcome and shown to our room which had patio doors onto the garden. They’re definitely set up for dogs and our room was equipped with treats, blanket, towel and water bowl plus ample tea, coffee, biscuits and water for humans. The room had good lighting, plenty of mirrors and a full length mirror (not always a given in hotel rooms), plus a hairdryer, iron and ironing board. We ate at the Penventon on two evenings. There was a good atmosphere in the restaurant, a special area for eating with furry family members and the food and service were excellent on both occasions. We absolutely hope to come back and spend more time exploring Cornwall from here!
Stayed 2 nights in Oct 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penventon Hotel
As always a wonderful stay. We have been coming to the Penventon Hotel a couple of times a year and have done since 2010 and we’ve never been disappointed. We can’t recommend this Hotel highly enough.
Stayed 2 nights in Oct 2023

10/10 Excellent

George, White Horse Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

kane

Stayed 1 night in Sep 2023

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly. However, on certain areas can be more details. For example, when cleaning the room, some amenities can be missed and have to be asked for. Restaurant food was very nice but again, when asked for additional condiment, several time have to asked twice before it was given. Overall, the hotel is very nice and pleasant to stay
Stayed 3 nights in Sep 2023

6/10 Okay

Anne

Disliked: Cleanliness, property conditions & facilities
Front of house and restaurant are great. Food and drinks are pricey. Not a lot of choice for a vegetarian. Lots of cocktails but beer selection is a bit boring. Out hotel room was not good. Had to request a tv remote, clean glasses, water and a clean fan. When we took the dust covered fan to reception there was no apologies. We understand things aren’t going to be spotless so we gave up complaining as it was getting embarrassing. Dogs are allowed at the hotel but: - only 3 tables in a busy walk way (to the spa, toilet, hotel rooms) where you can sit and eat dinner/breakfast - no dog bed, bowls or treats in the room - no guides of what you can do in the area with a dog
Stayed 4 nights in Sep 2023

10/10 Excellent

Andrew, Vero Beach

Liked: Cleanliness, staff & service, property conditions & facilities
DISLIKED: NO A/C. LIKED: Friendly staff, restaurant
Stayed 4 nights in Sep 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel, with a sense of grandeur.
Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Stayed 5 nights in Sep 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jim, Claremont Meadows

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant decor and truly special location, while only a short stay it was a very memorable experience, the staff were so friendly and helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvellous
Stayed 1 night in Aug 2023

10/10 Excellent

Piotr

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice place
Stayed 5 nights in Aug 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, spa, food and service
We enjoyed every moment from arrival to departure (which sadly came too soon), there was a magnificent floral display at the front entrance and the reception staff were very friendly and helpful. We made good use of the restaurant and the spa facilities, we would definitely recommend this hotel to anyone and it would be our first choice if returning to Cornwall.
Stayed 5 nights in Aug 2023

2/10 Terrible

Maria

Stayed 1 night in Aug 2023
Response from Reception on 18 Aug 2023
Hi MariaSorry you have only scored us a 2/10 I am sorry that you may not have enjoyed your stay with us

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Reception on 12 Aug 2023
Thank you for the 10/10 score Philip!

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Reception on 26 Jul 2023
Thank you for your 10/10 Review!

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Dog friendly room
The staff were friendly and welcoming. We stayed in a dog friendly room, the room could do with updating, very old fashioned. The hotel and room were clean, and it is a very dog friendly hotel. The dogs have their own food menu, which is perfect to spoil the pooches! The location of the hotel is a little remote, the town of Redruth doesn’t have much going on. It was a great location for us to be able to travel to See ives, Penzance and Lands End.
Stayed 3 nights in Jul 2023
Response from Reception on 12 Aug 2023
Thankyou Sarah for the feedback we are so pleased you and your pooch enjoyed your stay! We hope you were able to enjoy a lovely few days exploring Cornwall

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Reception on 12 Aug 2023
Thankyou Brendon for the score!

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Reception on 12 Aug 2023
Thankyou for the score Alison!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
Room was clean & comfortable but the highlight was both dinner & breakfast - delicious
Stayed 1 night in Jul 2023
Response from Reception on 12 Aug 2023
Thank you Gary for the 10/10 feedback we are so pleased you enjoyed your stay with us!

10/10 Excellent

Deborah

Stayed 3 nights in Jul 2023
Response from Reception on 12 Aug 2023
Thank you for the 10/10 score!

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was in room 2 and the fire exit was propped open until quite late which I don't think is legal. Also there were noisy fans directly outside the window so I had to keep it closed and it was very warm. Other than that, really nice stay.
Stayed 1 night in Jul 2023
Response from Reception on 12 Aug 2023
Thank you for your feedback Jim I will look into why the door remained open for so long. We are pleased you enjoyed your stay and hope you had a good time in Cornwall!

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about our stay. Food was excellent staff very friendly and helpful. Everything was very clean.
Stayed 2 nights in Jul 2023
Response from Reception on 12 Aug 2023
Thankyou for the amazing feedback we are so pleased you enjoyed your stay!

8/10 Good

Roger

Stayed 1 night in Jul 2023
Response from Reception on 12 Aug 2023
Thank you for the score!

10/10 Excellent

Christopher

Stayed 1 night in Jun 2023
Response from Reception on 28 Jun 2023
Thank you for your 10 out of 10 review! We hope you come and stay with us again in the near future! From all the Penventon Team.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Reception on 28 Jun 2023
Thank you for a top review! We hope you stay with us again in the near future! From all of the Penventon Team.