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Reviews of The Great House, Sonning, Berkshire

3 out of 5
The Great House, Sonning, Berkshire
Thames Street, Sonning-on-Thames, Reading, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 382 out of 599 reviews" "
Rating 8 - Good. 153 out of 599 reviews" "
Rating 6 - Okay. 32 out of 599 reviews" "
Rating 4 - Poor. 22 out of 599 reviews" "
Rating 2 - Terrible. 10 out of 599 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Beautiful location and very welcoming and helpful reception staff
Stayed 1 night in May 2024
Response from The Great House Team on 25 May 2024
Thank you for your feed back. We are glad you found our reception staff so welcoming. We will make sure to keep up the good work

8/10 Good

Vincenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet
Stayed 1 night in May 2024
Response from The Great House Team on 22 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shreevana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, extremely beautiful hotel and excellent service.
Stayed 2 nights in May 2024
Response from The Great House Team on 22 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vincenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in May 2024
Response from The Great House Team on 22 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cameron

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here whilst taking part in the Spartan Races. Stunning views. Room was 10/10. Facilities were clean and felt luxurious.
Stayed 2 nights in May 2024
Response from The Great House Team on 22 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 3 nights in May 2024
Response from The Great House Team on 13 May 2024
Thank you so much and we do hope to see you again soon!

10/10 Excellent

Lauran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and room, amazing value for money. Very clean and high quality facilities/decor. Bar/Restaurant little pricey but the standard for the area.
Stayed 1 night in Apr 2024
Response from The Great House Team on 23 Apr 2024
Thank you so much your feedback is very important to us. Hope to see you again soon!

4/10 Poor

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked 3 Biggy Rooms a month ago .to celebrate my 70 th Birthday These are the more expensive rooms .with River views in The Main House On check in we were given two Biggy Rooms and one room across the car park . A dog friendly room ,we have no dog ! The room smelt of dog and a ,dog barking in the room next dioor.and I am allergic to dogs ! So went to reception and requested to be moved to a Biggy room in the main building . We were told they were full no rooms available Not avery helpful member of staff on reception was rather rude and said rooms were allocated and basically insinuated it was just t . I then said could i have a discount as this was s not the room I had booked and the response was they couldn’t do that . Suddenly two rooms became available! Cozy room and a comfy room ! Again both inferior rooms . I took the comfy room as it was in the main house and not too far from my 2 sisters rooms . I feel the the reception manager should have apologised and maybe offered a discount . It is a shame as the rest of the staff we encountered were lovely My sister who paid for this night was the one who apologised She was the first to arrive and there were two different retention staff ,Eho were both friendly . However there was no mention then that the original booking could not be honoured . Will we be back .Yes as we enjo going to the Sonning Theatre performances . But on booking I will contact the hotel and make sure we will be in the rooms requested .
Stayed 1 night in Mar 2024
Response from The Great House Team on 31 Mar 2024
Thank you for your review, we've had a look at your booking and can see three biggy rooms were indeed booked, these don't however include a view of the river, only our River view rooms have these. Two of our biggy rooms do have partial river views but are not classed as river view (as this is only partial). Rest assured, you were allocated three biggy rooms as booked and your reservation. We hope you will be back, do contact our friendly team who can advise the best rooming options.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Great House Team on 28 Mar 2024
Thank you for your review, we hope to see you back again soon.

4/10 Poor

Ian

Stayed 1 night in Feb 2024
Response from The Great House Team on 28 Mar 2024
Thank you for your review, we hope to see you back again soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riverside delight
A lovely setting on the river, nice lay-out of buildings, a lovely large room in the clock tower building, which included a large red stand alone fridge, bottled water provided free. Lots of tea and coffee and a milk in the fridge. Surrounding village so picturesque even with river levels so high. Adjoining Coppa Club provided breakfast, drinks and evening meals, lovely staff welcoming lounge/dining areas.
Stayed 3 nights in Feb 2024
Response from The Great House Team on 11 Mar 2024
Thank you so much for your review we are glad you enjoyed your stay and the service we hope to see you again soon.

10/10 Excellent

Lynne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from The Great House Team on 22 Feb 2024
Thank you so much Lynne and we hope to see you again soon

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5star
Room was spacious clean and comfortable, amazing food
Stayed 1 night in Feb 2024
Response from The Great House Team on 22 Feb 2024
Thank you for your great review and we hope to see you again soon!

8/10 Good

CHRIS

Stayed 1 night in Feb 2024
Response from The Great House Team on 22 Feb 2024
Thanks for your feedback and hope to see you again soon

8/10 Good

Paul

Stayed 1 night in Feb 2024
Response from The Great House Team on 28 Mar 2024
Thank you for your review, we hope to see you back again soon.

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Noisy fridge in room
Stayed 1 night in Jan 2024
Response from The Great House Team on 15 Jan 2024
Thanks for your feedback and we hope to see you again soon. Just to let you know the fridge can be turned down or even off from the thermostat on the inside in the normal way.

10/10 Excellent

Barry

Stayed 1 night in Jan 2024
Response from The Great House Team on 15 Jan 2024
Thanks so much for your feedback and hope to see you again soon.

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Great House Team on 15 Jan 2024
Thanks so much for your feedback and hope to see you again soon.

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Would stay again.
Nice, clean room with excellent rain shower. Modern with quirky 50’s style accessories. Great location and good free parking. The restaurant/ bar area is very good with lovely gardens overlooking the river. Excellent checkout receptionist but our check-in lacked warmth and information.
Stayed 1 night in Dec 2023
Response from The Great House Team on 30 Dec 2023
Thank you so much for your review we really welcome your feedback. We're thrilled you would stay again and we can't wait to see you for an excellent check in as well as check out next time:-)

10/10 Excellent

Lesley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely comfy rooms, great bathrooms with fabulous smelling soap, shampoo, conditioner and body lotion. Tea and coffee tray good. Private safe parking
Stayed 1 night in Dec 2023
Response from The Great House Team on 30 Dec 2023
Thanks for staying with us. We appreciate your feedback! Do come and stay with us again soon for more of the above...

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
We really enjoyed our stay at The Great House, The room was perfect and very spacious, The only gripe I have is that it would be really useful to have two shower heads, I really didn’t want to get my hair wet but it was only a rainfall shower head, It was a slight struggle to wash without getting my hair wet, That’s the only thing! Everything else was wonderful, Receptionist was really polite on the day we booked in to leaving the next day, All ready looking forward to coming back in the summer!!
Stayed 1 night in Dec 2023
Response from The Great House Team on 30 Dec 2023
Perfect review and thank you so much for your feedback. We can't wait to see you again in the summer too :-)

8/10 Good

TYRONE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were well appointed. Good parking nearby to Reception and the Coach House where the rooms were. The bar/ restaurant was lively with an interesting if limited menu.
Stayed 2 nights in Nov 2023
Response from The Great House Team on 3 Dec 2023
Thank you for your feedback and we do hope we will see you again super soon!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Great House Team on 3 Dec 2023
Thank you for your fab rating and hope to see you again super soon!

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from The Great House Team on 28 Oct 2023
Perfect review and we can't wait to see you again soon!

10/10 Excellent

Jaisha

Stayed 1 night in Oct 2023
Response from The Great House Team on 28 Oct 2023
Perfect review and we can't wait to see you again soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Right
Just right, comfort, staff, spacious, quality. Overall very good experience.
Stayed 1 night in Oct 2023
Response from The Great House Team on 28 Oct 2023
Perfect review and we can't wait to see you again soon!

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most comfortable hotels I’ve stayed in. Every detail has been thought about and everything has been designed to make the guest feel welcome and happy.
Stayed 1 night in Oct 2023
Response from The Great House Team on 28 Oct 2023
Perfect review and we can't wait to see you again soon!

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
No Air-con
Had an amazing stay. Wish the room had Air-con tho.
Stayed 1 night in Sep 2023
Response from The Great House Team on 28 Oct 2023
thank you for your feedback and hope to see you again soon!

10/10 Excellent

Michael

Travelled with partner
Very nice property well located in the heart of Sonning. Room was clean and functional with a large and very comfortable king bed. The Coppa Club restaurant on-site is very good with a terrace and large garden leading down to the river. Staff are friendly and professional and helpful with cabs etc. I thoroughly enjoyed my stay here and would definitely come back
Stayed 3 nights in Sep 2023
Response from The Great House Team on 28 Oct 2023
Perfect review and we can't wait to see you again soon!

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, would absolutely return!
Stayed 2 nights in Sep 2023
Response from The Great House Team on 28 Oct 2023
Perfect review and we can't wait to see you again soon!

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great location and atmosphere
What a fantastic location and really nice décor. Good value for money and buzzy atmosphere in the evening. We were there on the hottest night of the year and whilst provided with a room fan it was still really hot in the room - however any other time it was really comfortable with nice en suite. We will definitely be back.
Stayed 1 night in Sep 2023
Response from The Great House Team on 28 Oct 2023
Thank you for your feedback and do hope we will see you again soon- it's a lot cooler now!

8/10 Good

richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Great House Team on 28 Oct 2023
Thank you for your feedback -Hope to see you again and achieve a 10/10 next time.

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and lovely rooms. The rooms are hot unless you can tolerate the sound of the fan in the room, and could’ve done with more than 2 teabags. But have stayed often and will continue to visit The Great House, possibly one of my favourite places to stay.
Stayed 1 night in Sep 2023
Response from The Great House Team on 28 Oct 2023
thank you for your feedback and can't wait to see you again soon...Just dial 0 if there's any replenishments needed and we will deliver to the door :-)

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Great House Team on 28 Oct 2023
Perfect review and we can't wait to see you again soon!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful backyard and lovely rooms.
Stayed 1 night in Aug 2023

10/10 Excellent

Samdra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Great House Team on 27 Aug 2023
Thank you so much for your review and we can't wait to see you again soon!

10/10 Excellent

David

Liked: Property conditions & facilities
Beautiful hotel Lovely food Outstanding service
Stayed 1 night in Aug 2023
Response from The Great House Team on 27 Aug 2023
Thanks so much for your review and we hope to see you again soon!

10/10 Excellent

Carey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I checked in late as we were delayed at the event we were attending. We still had a friendly welcome when we did finally turn up. Our room was very comfy and had everything we needed. We were greeted by more friendly staff the next day and enjoyed a good breakfast. Just a shame that we were not staying longer, as our visit was very short!
Stayed 1 night in Aug 2023
Response from The Great House Team on 27 Aug 2023
Thanks so much for your review and we do hope to see you again soon!

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wedding Stay
Lovely hotel but our room was much much smaller than expect. Not a complaint, it was perfectly nice, I’d just book a different style if staying again so we had more room.
Stayed 2 nights in Aug 2023
Response from The Great House Team on 27 Aug 2023
Thanks so much for your review and sounds like you stayed in one of our Cosy rooms 'small but beautifully put together' we think a Deluxe room would better suit you next time -still beautiful but a bit more space... now you know we do hope to see you again soon!

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Great House Team on 27 Aug 2023
Thank you for your 5/5 rating and we hope you will come stay with us again!

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely setting and beautiful well furnished rooms that look and feel like show homes, very stylish and comfortable
Stayed 1 night in Aug 2023
Response from The Great House Team on 9 Aug 2023
Thank you so much for your feedback. We can't wait to see you here again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spacious room. Copper Club on site good for breakfast.
Stayed 1 night in Aug 2023
Response from The Great House Team on 9 Aug 2023
Thank you so much for your feedback. We can't wait to see you here again soon!

10/10 Excellent

LAWRENCE

Stayed 2 nights in Aug 2023
Response from The Great House Team on 9 Aug 2023
Thank you so much for the 10 out of 10. We can't wait to see you here again soon!

10/10 Excellent

Julie

Stayed 1 night in Aug 2023
Response from The Great House Team on 9 Aug 2023
Thank you so much for the 10 out of 10. We can't wait to see you here again soon!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great array of older buildings and its location on the river Thames
Stayed 1 night in Aug 2023
Response from The Great House Team on 9 Aug 2023
Thank you so much for your feedback. We can't wait to see you here again soon!

8/10 Good

Karen

Stayed 1 night in Jul 2023
Response from The Great House Team on 30 Jul 2023
Thankyou for your feedback and hope to see you again soon!

10/10 Excellent

Tamaal

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from The Great House Team on 27 Jul 2023
Thank you so much and we do hope to see you again soon!

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Great House Team on 27 Jul 2023
Thank you for your feedback and and we do hope to see you again soon!

10/10 Excellent

Ian

Stayed 1 night in Jul 2023
Response from The Great House Team on 20 Jul 2023
Thank you so much and we hope to see you here again soon!

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely place to stay in beautiful location.
Stayed 1 night in Jul 2023
Response from The Great House Team on 20 Jul 2023
Thank you so much and we hope to see you here again soon!