Superior Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Reviews of Hôtel des Coutellier

4 out of 5
Hôtel des Coutellier
253, rue Saint-Paul, Québec City, QC

Reviews

9.8

Exceptional

Rating 10 - Excellent. 856 out of 1000 reviews" "
Rating 8 - Good. 120 out of 1000 reviews" "
Rating 6 - Okay. 16 out of 1000 reviews" "
Rating 4 - Poor. 3 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fee Chun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best front desk. Parking across the hotel, safe...the free 3 days bus pass is the best to .
Stayed 3 nights in Apr 2024
Response from Emma - Front Desk on 23 Apr 2024
Bonjour Fee Chun,Thank you sincerely for taking the time to share your experience with us. We're delighted to hear that you enjoyed our excellent front desk service and found our parking convenient. It's great to know that you also found the complimentary 3-day bus pass beneficial during your stay. We look forward to welcoming you back on your next trip to our hotel.Best regards,

10/10 Excellent

Mark, Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station and very close to the shopping and sites in old Quebec. I would stay here again!
Stayed 2 nights in Apr 2024
Response from Gabrielle - Front Desk on 21 Apr 2024
Dear Mark ! Thank you so much for this review. Yes, please, stay with us again, we'd love to host you again ! Sincerely,

10/10 Excellent

Alexandra, Montreal

Travelled with partner
Very charming - Thoughtful of the needed attention in the ROOM Dishware Picnik / Alcool bottle display price / nice office desk station
Stayed 1 night in Apr 2024
Response from Gabrielle - Front Desk on 21 Apr 2024
Dear Alexandra, we're very glad you liked our hotel. It's such a pleasure when lovely clients like you notice and appreciate all our work. We hope to have you back soon.Sincerely,

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff was wonderful. Breakfast to the door was so convenient and delicious. Easy walk to all the shops and restaurants. Highly recommend.
Stayed 2 nights in Apr 2024
Response from Emma - Front Desk on 16 Apr 2024
Dear Meredith,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our staff, breakfast service, and location met your expectations. We hope to have the pleasure of welcoming you back again soon.Best regards,

10/10 Excellent

Gena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay here. The staff was beyond amazing. Wonderful, helpful, friendly, happy and welcoming. Loved the option of having filtered coffee in the lobby since we do not like kerig and the impacts of the waste it accumulates. I believe the biggest downside was you couldn’t regulate your own heat in the rooms. It was controlled for us. If I were to travel through again, I would definitely look to stay here. A big thank you.
Stayed 3 nights in Apr 2024
Response from Emma - Front Desk on 13 Apr 2024
Thank you so much, Gena, for sharing your experience with us. We're delighted to hear that you enjoyed your stay, especially the service provided by our staff. Your feedback about the room temperature control is noted, and we apologize for any inconvenience caused. We're always looking for ways to improve, and your input is invaluable to us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice room, and good location.
Stayed 2 nights in Apr 2024
Response from Emma - Front Desk on 14 Apr 2024
Thank you, Jeffrey, for your fantastic review! We're happy to hear that you enjoyed your stay with us and that our hotel met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service from everyone at the hotel! The breakfast delivered to the room was a very nice touch
Stayed 1 night in Apr 2024
Response from Gabrielle - Front Desk on 13 Apr 2024
Dear Dominic,Thank you so much for this amazing review. We greatly appreciate it! It's such a pleasure to welcome clients like you! We hope to have you back soon.Thank you again,Sincerely

10/10 Excellent

Ioannis k

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 4 nights in Apr 2024
Response from Vincent - Réception on 7 Apr 2024
Bonjour Ioannis K!Thank you for taking the time to write us this comment! We are delighted to find out that your stay with us was memorable! We hope to see you again soon!Sincerely,

10/10 Excellent

Randi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel in lower town Quebec city, close to great restaurants and all the sites. A nice walk uphill to upper Quebec city. The staff couldn’t be more kind and helpful. Wonderful breakfast of pastries, and coffee. I would definitely stay there again. Kudos to Hotel des Coutellier!!!
Stayed 2 nights in Apr 2024
Response from Emma - Front Desk on 4 Apr 2024
Thank you, Randi, for your wonderful review and perfect rating! We're thrilled to hear that you enjoyed your stay at our hotel and that our location, staff, and breakfast met your expectations. We look forward to welcoming you back on your next visit to Quebec City!

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emma - Front Desk on 2 Apr 2024
Merci beaucoup, Irene, pour votre note parfaite ! Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite a Québec.

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Highly recommend
Stayed 1 night in Mar 2024
Response from Emma - Front Desk on 2 Apr 2024
Bonjour! Thank you, Jenna, for your wonderful review and recommendation! We're thrilled to hear that you had a great experience with us. If you ever find yourself back in the area, we would be delighted to welcome you again.

10/10 Excellent

Shuang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for exchanging coins for my son. He thoroughly enjoyed his conversation with the front desk clerks and was thrilled to receive valuable coins in exchange for his ordinary ones. Thank you for making his experience so enjoyable!
Stayed 1 night in Mar 2024
Response from Marie - Front desk on 29 Mar 2024
Hello Mrs. Chen!Thank you so much for taking the time to share your stay with us! I'm glad you and your son had a wonderful experience at the hotel! It would be lovely to welcome you again on your next visit to Quebec City!Sincerely,

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay!
Stayed 2 nights in Mar 2024
Response from Emma - Front Desk on 27 Mar 2024
Thank you, Luis, for your 5-star review! We're thrilled to hear that you had a very pleasant stay with us. If you ever find yourself back in the area, we'd love to welcome you again for another enjoyable experience.

8/10 Good

Harjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated. Good service
Stayed 2 nights in Mar 2024
Response from Marie - Front desk on 25 Mar 2024
Hello Mrs. Thiara!Thank you so much for taking the time to share your experience with us! We are really happy to know you had a great stay with us!Sincerely,

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very sweet property. I was staying by myself and loved my cozy room. And the breakfast bag delivered to my room was a real treat!
Stayed 2 nights in Feb 2024
Response from Marie - Front desk on 25 Mar 2024
Hello Mrs. Monahan!Thank you so much for sharing your experience with us!We are really happy to know that you enjoyed the breakfast delivered to the room! It would be a pleasure to welcome you again!Sincerely,

10/10 Excellent

Jorge

Travelled with family
Liked: Amenities
Excellent family run hotel near the port and old Quebec.
Stayed 1 night in Mar 2024
Response from Emma - Front Desk on 24 Mar 2024
Bonjour Jorge!Thank you for sharing your feedback! We're delighted to hear that you had an excellent experience at our family-run hotel. If you ever find yourself back in the area, we'd love to welcome you again.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfasts each day, great front desk staff, very clean. Walk to many sights, restaurants, shops, and historic sights.
Stayed 4 nights in Mar 2024
Response from Emma - Front Desk on 21 Mar 2024
Bonjour Nancy !Thank you, for your fantastic review! We're delighted to hear that you enjoyed our breakfasts and found our front desk staff helpful. We hope to welcome you back for another memorable stay at Hotel des Coutellier!

10/10 Excellent

Pat, Midland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Emma - Front Desk on 21 Mar 2024
Merci beaucoup, Pat ! Nous sommes ravis de votre note de 5 étoiles et nous sommes heureux d'apprendre que vous avez passé un excellent séjour. Si vous avez des commentaires ou des suggestions à nous faire, n'hésitez pas à les partager. Nous serions ravis de vous accueillir à nouveau à l'Hôtel des Coutellier dans le futur !

10/10 Excellent

dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastique
Stayed 1 night in Mar 2024
Response from Emma - Front Desk on 21 Mar 2024
Bonjour Dave et merci beaucoup! Nous sommes ravis que vous ayez passé un séjour fantastique parmi nous. Si vous avez des projets de retour à Québec, nous serions ravis de vous accueillir à nouveau à l'hôtel des Coutellier.

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel did not disappoint. It's not at the heart of Old Quebec but definitely within walking distance and in a much quieter area. The staff was so polite and helpful, especially Pauline. She was very friendly and gave great suggestions. Our room was very clean and spacious. They deliver breakfast to your door which is a great concept and it included for each person a croissant, some other pastry, cheese one day, yogurt and applesauce another day. The breakfast was fresh each day. We were very pleased with this hotel and would recommend it!
Stayed 3 nights in Mar 2024
Response from Emma - Front Desk on 21 Mar 2024
Bonjour ! Thank you for your excellent feedback, Adele! We're thrilled to hear that you had a wonderful experience during your stay with us. Your kind words about our staff, especially Pauline, mean a lot to us. We'll be sure to pass along your warm regards to her. Your recommendation is truly appreciated, and we can't wait to welcome you back on your next trip to Quebec City!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable, roomy and modern.
Stayed 2 nights in Mar 2024
Response from Vincent - Front Desk on 15 Mar 2024
Bonjour Peter, Thank you for your comment, we greatly appreciate your feedback! We are delighted to find out that your stay with us was an enjoyable experience!Sincerely,

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with the best location
Stayed 5 nights in Mar 2024
Response from Vincent - Front Desk on 15 Mar 2024
Bonjour Lilian! Thank you for your comment, we greatly appreciate your feedback! We are delighted to find out that your stay with us was memorable!Sincerely,

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice little property. Staff was very welcoming
Stayed 1 night in Mar 2024
Response from Emma - Front Desk on 13 Mar 2024
Bonjour Steven!Thank you for your feedback! We strive to provide a warm and inviting atmosphere for all our guests. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Micheline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. The staff is very nice and polite. The property is very charming.
Stayed 2 nights in Mar 2024
Response from Gabrielle - Front Desk on 12 Mar 2024
Dear Micheline, It's such a pleasure to read a review like yours, thank you very much for those kind words. We are glad you liked your stay and we hope to have you back one day. Kind Regards

8/10 Good

Deanne

Stayed 1 night in Mar 2024
Response from Gabrielle - Front Desk on 7 Mar 2024
Thank you for your review Deanne, We hope to have you back one day ;) Kind Regard,

10/10 Excellent

peter

Stayed 5 nights in Feb 2024
Response from Marie - Front desk on 25 Mar 2024
Hello M. Davies!Thank you for this beautiful note!Sincerely,

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Enjoyed the croissants and comfortable beds.
Stayed 5 nights in Feb 2024
Response from Gabrielle - Front Desk on 3 Mar 2024
Hi Christine, Thank you for this lovely review. We are so glad that you enjoyed your stay and our croissants freshly cooked from the day ;) We hope to have you with us again. Kinds regards,

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. They accommodated every need we had. Best place to stay in Quebec. 🏆
Stayed 5 nights in Feb 2024
Response from Emma - Front Desk on 25 Feb 2024
Thank you, Jeremy, for your fantastic review!We're thrilled to hear that you found our staff extremely friendly and helpful, and that we were able to accommodate all your needs. We truly appreciate your recommendation and look forward to welcoming you back to the best place to stay in Quebec!Warm regards,

10/10 Excellent

Maureen

Travelled with partner
Liked: Property conditions & facilities
Breakfast delivered every morning to our room with fresh baked goods and dairy products was a real treat and unique feature.
Stayed 3 nights in Feb 2024
Response from Emma - Front Desk on 16 Feb 2024
Thank you, Maureen, for your wonderful review!Providing a delightful and unique breakfast experience is something we strive for, and we're delighted that it added to your stay with us.We hope to welcome you back soon for another enjoyable experience!Warm regards,

10/10 Excellent

Rosann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience, with very friendly, helpful staff. The room was clean, quiet and tastefully decorated. Breakfast was provided including fresh baked goods, juice and yogurt.
Stayed 5 nights in Feb 2024
Response from Emma - Front Desk on 16 Feb 2024
Bonjour and thank you for your perfect score, Rosann!We're thrilled to hear that you enjoyed the great ambiance of our hotel and found our staff to be very friendly and helpful. We appreciate your feedback and hope to welcome you back soon for another fantastic stay!Warm regards,

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice
Stayed 4 nights in Feb 2024
Response from Emma - Front Desk on 14 Feb 2024
Thank you, Rachael, for your wonderful feedback!We're delighted to hear that you found our staff to be so nice during your stay. Providing excellent service with a friendly attitude is one of our top priorities, and we're thrilled that our team made a positive impression on you.We hope to have the pleasure of welcoming you back for another great stay in the future!Warm regards,

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Marie - Front desk on 14 Feb 2024
Hello Emily!Thank you for the nice rating!Sincerely,

10/10 Excellent

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel with perfect little amenities to make your stay very comfortable.
Stayed 2 nights in Feb 2024
Response from Emma - Front Desk on 13 Feb 2024
Bonjour Kimberly, thank you for your fantastic review!We're glad to hear that you found our hotel lovely.Providing a cozy and welcoming experience for our guests is what we strive for, and we're delighted that we succeeded during your visit.We look forward to welcoming you back for another comfortable stay in the future!

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pastries that were delivered at 7A each day. 😋
Stayed 4 nights in Feb 2024
Response from Emma - Front Desk on 13 Feb 2024
Thank you, Kay, for your wonderful review!We're really happy to hear that you loved the pastries we delivered to you each day. We strive to provide a delightful start to your day, and we're delighted that our pastries added to your experience. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Laura J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was fabulous, the rooms were spotless and comfortable. The staff was awesome, Vincent, Emma and Mary were so pleasant and helpful!! They deliver a lovely continental to your room every morning, and it was a little different everyday. The location is great, and everything is walkable, which is recommended because there are just so many things to see. Restaurants, art galleries, shopping and obviously sightseeing…. It was an amazing trip.
Stayed 6 nights in Feb 2024
Response from Vincent - Front Desk on 11 Feb 2024
Bonjour Mrs Laura J! Thank you so much for taking the time to write us this wonderful comment, we greatly appreciate it! We are delighted to find out that your stay was memorable and that you enjoyed your interactions with the front desk staff! This particularly touches us! As for the continental breakfast, we are happy to hear that you found it convenient and lovely! Also, the hotel's position is surely great and we are glad that you can vouch for that! All in all, your comment means a lot to us!We would love to welcome you again soon! Sincerely,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 6 nights in Feb 2024
Response from Vincent - Front Desk on 11 Feb 2024
Bonjour John,Thank you for taking the time to write us this comment! We are delighted to find out that your stay with us was memorable! We would love to welcome you again soon!Sincerely,

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small hotel. We had suite 207 with so much room! Our breakfast dropped at our door each morning. Would recommend again and again
Stayed 4 nights in Feb 2024
Response from Vincent - Front Desk on 11 Feb 2024
Bonjour Mrs Carolyn, Thank you for taking the time to write us this comment, we greatly appreciate it! We are delighted to find out that the suite 207 made your stay unforgettable! It is also very pleasant for us to hear that you enjoy the breakfast formula! Your recommendation means a lot to us!Sincerely,

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Would recommend to anyone going to Quebec City!
Stayed 4 nights in Feb 2024
Response from Gabrielle - Front Desk on 8 Feb 2024
Dear Roger, Thank you so much for this review. It was a pleasure to have all of you with us. We hope to see you soon again.Kind Regards

10/10 Excellent

ginny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel. staff was professional, helpful and very accommodating. hotel within walking distance of dining, shopping and sites of old quebec city. parking provided at a discounted fee across the street. rooms were very clean. continental breakfast delivered each morning and left outside the door. would definitely stay again
Stayed 4 nights in Feb 2024
Response from Emma - Front Desk on 7 Feb 2024
Thank you for your lovely review!We're delighted to hear that you enjoyed your stay with us. We're glad our location made it convenient for you to explore dining, shopping, and the sights of Old Quebec City on foot. We look forward to welcoming you back on your next visit!Warm regards,

10/10 Excellent

Dennis & Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The old world charm was over the top
Stayed 3 nights in Feb 2024
Response from Emma - Front Desk on 7 Feb 2024
Bonjour Dennis & Linda,We're delighted that you appreciated the old-world charm of our hotel! It's wonderful to hear that it resonated with you. Thank you for your kind words, and we hope to welcome you back again soon for another charming experience.

10/10 Excellent

Jenny

Stayed 2 nights in Feb 2024
Response from Emma - Front Desk on 21 Mar 2024
Thank you, Jenny! We appreciate your 5-star rating and are delighted to hear that you had a wonderful experience. If you have any feedback or suggestions for us, please feel free to share. We look forward to welcoming you back to Hotel des Coutellier in the future!

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Gabrielle - Front Desk on 25 Jan 2024
Guillaume, Merci pour cette superbe note.Nous espérons vous revoir prochainement parmi nous

10/10 Excellent

John, Mystic

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable small hotel, gracious staff and the two rooms we had for the family were very clean. There was coffee (K-cups) in the room and a morning breakfast was delivered each day at 7:00 am and left hanging outside your room door. It was simple (croissant, bread and cheese, yogurt, jams, butter and orange juice) and for us it was perfect. Easy walk to lots of restaurants, shopping and the old city neighborhoods. The location is below the fortification walls so you are walking up and down hill to get up to the central part of the old city. If that's a problem for you, the funicular is an easy walk and will take you up and down. I thought it was sort of pricey at 5$ CA each way but at least there's an option if you need it. Bottomline is that you are going to walk up and down hills/stairs to some degree in the old city even if you use the funicular. The attached restaurant Legends looked very nice but unfortunately the menu wasn't going to work with our 8- and 10-year-old granddaughters, so we didn't eat there. There is a pub right next door that was great for chilling out and having a beer. They have a menu that was fine for snacking with your drinks and you could even have a meal if you were too exhausted to go back out to a proper restaurant. We would definitely stay here again.
Stayed 4 nights in Jan 2024
Response from Gabrielle - Front Desk on 25 Jan 2024
Dear John,It is such a pleasure to read a review like yours. It is the best reward we can have for all our work. Thank you so much! We hope to see you soon again, Kind Regards to all of your family.

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Gabrielle - Front Desk on 25 Jan 2024
Thanks a lot for this great review Maggie, We are glad you enjoyed your stay with us.Kind Regards,

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Marie - Front desk on 17 Jan 2024
Hello dear client!Thank you for this beautiful note!Sincerely,

2/10 Terrible

IZIDRO, Syosset

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gabrielle - Front Desk on 8 Feb 2024
Mr Izidero, We are very sorry if you didn't like your stay. We always do our best to satisfy our clients who are generally very happy about their séjour, therefore we are kind of surprised about this bad review without any comment.It would be very appreciated if you could contact us to tell us what went wrong according to you as we can improve our service.Thank you in advance, Sincerely,

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were treated incredibly well by every staff member we crossed paths with. They were quick to speak to us in English but also welcomed my attempts at French. Our room was clean and we loved the breakfast they left for us outside of our door each morning - the croissants were amazing! Parking was across the street and reasonably priced. The location is perfect for anyone wanting to walk Old Quebec.
Stayed 3 nights in Dec 2023
Response from Vincent - Front Desk on 11 Jan 2024
Bonjour Sandra! Thank you for taking the time to write this comment, we greatly appreciate your feedback! We are delighted to find out that your experience here was a success! Your remark about the staff particularly touches us and warms our hearts! We are always happy to hear people's attempts at French! As for the breakfast, we are thrilled that the formula suited you! All in all, whether it's the hotel's position or the parking price, we are glad that it suited you perfectly!We would love to see you again soon!Sincerely,

10/10 Excellent

IZIDRO, Syosset

Stayed 1 night in Jan 2024
Response from Marie - Front desk on 10 Jan 2024
Hello M. Souza!Thank you for this beautiful review!See you tomorrow!

8/10 Good

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is perfect for those who intend to spend a night or two to go around the city. It is even better if you’re coming from the train station as it’s very close. Is is also within 15 walk from the major attractions, it is an ideal location. The hotel itself is clean with a narrow layout. It is somewhat smaller than I thought but the room was cozy and comfortable with an added complimentary breakfast left in front of the door. My only complaint is that it did not come with slippers and a toothbrushes. Overall, I was pretty satisfied with my stay. I would recommend if the place if you’re visiting the city for the first time.
Response from Marie - Front desk on 10 Jan 2024
Hello M. Kurokawa!Thank you so much for taking the time to share your experience!We are very happy to hear you enjoyed the breakfast delivered to the room each morning and the location of the hotel! We take good note of your comment! We don't provide the slippers and toothbrushes for free, but we do sell them at the front desk. It would be a pleasure to welcome you again on your next visit to Quebec City!Sincerely,

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valeur sure
Super service et emplacement ideal près de tout. Le petit-déjeuner est parfait.
Stayed 1 night in Jan 2024
Response from Marie - Réception on 10 Jan 2024
Bonjour Mme Provost!Merci beaucoup d'avoir pris le temps de partager votre expérience avec nous!Nous sommes ravis de savoir que vous avez apprécié le déjeuner servis à la chambre le matin et la localisation de l'hôtel! Il nous fera plasisir de vous accueilir à nouveau lors de votre prochaine visite à Québec!Sincèrement,