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Reviews of Jalta Boutique Hotel

5 out of 5
Jalta Boutique Hotel
Vaclavske namesti 45, Prague

Reviews

8.4

Very good

Rating 10 - Excellent. 453 out of 1001 reviews" "
Rating 8 - Good. 379 out of 1001 reviews" "
Rating 6 - Okay. 101 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs helpful and kind as soon as you step in. Very professional. We had a very comfortable stay! The bed the bath and products were great! I wished there was a proper coffee machine. And more plugs / usb in the room. Don’t miss the bunker museum underneath! A Must and free for guests of the hotel. Special THANK YOU to the 3 fantastic staffs at the reception and amazing Guide hosting us at the bunker
Stayed 1 night in Feb 2024

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the square
Very close to the main train station. The WIFI, shower, and hair dryer were fantastic. Mattress is on the firm side-if you like that. breakfast was pretty good. Down side, I wish there was a luggage stand and did not use l'occitane products (fragrance is way too strong)… the local manufaktura would be so much better. Also, I would like an outlet closer to the bed. However, if you want to be on the Square or within walking distance to the train station, this is for you.
Stayed 3 nights in Nov 2023

10/10 Excellent

jeries george

Stayed 3 nights in Oct 2023

6/10 Okay

kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel but rooms look a lot more dated than the photos would suggest. Rooms didn’t seem to reflect the overall look and feel of the hotel.
Stayed 2 nights in Oct 2023
Response from Jalta Team on 30 Jan 2024
Dear Kelly, thank you for your comment. The style of the building and the rooms is 1950’s chic. All bathrooms were refurbished in 2023/24 with new A/C throughout all rooms in 2023/24 also, but we kept the style in 1950’s intentionally.

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent weekend in the Jalta hotel
Stayed 2 nights in Sep 2023

4/10 Poor

Ivan Manuel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Unwelcoming staff
The location of the property is good, the manager allowed us to change room the following day to a bigger one. The rest of the team in reception were very unwelcoming, did not acknowledge us when getting in or out the hotel. Breakfast was very average, and they do not know how to make a fried egg, all lookes dry, the front of house of the restaurant were very rude and unprofessional, looks like if your breakfast is included in the hotel you are ignored by them, oky attention is for outside customers. The breakfast room is a clubthat makes it weird to eat. The manager in the restaurant might need some customer service training, she was very dismissive and unwelcoming. The room needs some attention but was very quiet. We would not choose this hotel again.
Stayed 4 nights in Aug 2023
Response from Jalta Team on 30 Jan 2024
Dear Ivan, we are sorry that you did not have a good experience. We are always tyring to deliver the best guest experience and are sorry that the reception team failed to meet your expectations in this occasion.. The restaurant has been redecorated in January 2024 and it is much more in line with the hotel atmosphere

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in a great location
Excellent location, friendly helpful staff, lovely air conditioned room ( very much needed given the heat in Prague when we went). Buffet Breakfast was tasty will good range of hot and cold options. Would recommend to others
Stayed 2 nights in Aug 2023

2/10 Terrible

Kris

Liked: Cleanliness
Disliked: Staff & service, room comfort
Do not stay here
The check in process was great. She was the ONLY pleasant employee except the one concierge. We had no air conditioning and they tried to convince us we did. We had to sleep with the balcony door open to get any type of air circulation. So the noise from the street kept us up all night. While the location was great, until they have new leadership I would actually take this off of a recommended hotel list. It was horrible.
Stayed 2 nights in Aug 2023
Response from Jalta Team on 30 Jan 2024
Dear Kris, we are currently replacing all airconditioning in the hotel with 3 floors already completed in 2023 and the other 3 floors being completed by March 2024.

6/10 Okay

Yasushi

Stayed 1 night in Aug 2023

8/10 Good

Ashraf

Stayed 2 nights in Jul 2023

10/10 Excellent

Victoria

Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful hotel. Loved it!!!
Stayed 3 nights in Aug 2023

4/10 Poor

Marta

Stayed 1 night in Jul 2023

10/10 Excellent

Tai Ching

Stayed 3 nights in Jul 2023

10/10 Excellent

Jeri

Stayed 1 night in Jul 2023

6/10 Okay

Tuthier

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all super friendly & helpful. The room with a balcony (no chairs provided) was at the noisy front of the hotel so barely got any sleep during the nights. The room I was allocated was dated, dusty and smelt musty when I arrived. The room was cold even it got chilly overnight, and was warm when it got hot outdoors. It’s my second stay at the hotel and I’m afraid will be my last. The first time the room was light & fresh, and had a bigger bathroom, but for the pricey amount I paid per night - I’d have expected better standard of accommodation.
Stayed 4 nights in Jun 2023
Response from Jalta Team on 1 Jul 2023
Dear Guest, Thank you for your stay with us. Your comments are taken very seriously and will look into them. Thank you. We wish you a peaceful day. Regards, Jalta Team

10/10 Excellent

Lee

Stayed 3 nights in Jun 2023
Response from Jalta Team on 1 Jul 2023
Dear Guest, Your choice of staying at the Jalta Boutique Hotel is very much appreciated. It is pleasure to learn that you enjoyed your stay with us. Looking forward to your next arrival, Regards, Jalta Team

2/10 Terrible

Iakov

Stayed 4 nights in Jun 2023
Response from Jalta Team on 1 Jul 2023
Dear Guest, Thank you for your rating and star rating. Since you haven't specified anything specific that you're complaining about, we'll think about it and come up with something nice. Still, thank you for your visit and we wish you a peaceful day. Regards, Jalta Team

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good The room a bit small
Stayed 2 nights in Jun 2023
Response from Jalta Team on 1 Jul 2023
Dear Guest, Thank you for your stay with us. Your comments are taken very seriously and will look into them. Thank you. We wish you a peaceful day. Regards, Jalta Team

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location for exploring Prague, close to the railway station and AirPort Express. Good choice for breakfast and staff were excellent, very friendly and more than happy to help with sorting a taxi. Rooms very comfortable, bathrooms clean and air conditioning was great. Only real downside was the garden view, which was not really a garden and overlooked by an office. But just a minor issue as we used the hotel as a base to explore
Stayed 3 nights in May 2023
Response from Jalta Team on 1 Jul 2023
Dear Guest, Thank you for your stay with us. Your comments are taken very seriously and will look into them. Thank you. We wish you a peaceful day. Regards, Jalta Team

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Jalta Team on 1 Jul 2023
Dear Guest, Thank you very much for your stay in Jalta Boutique Hotel. It is a pleasure to learn that you enjoyed your stay with us. Looking forward to your next arrival. Regards, Jalta Team

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent location
Hotel was very nice and clean in excellent location. For sure will be back.
Stayed 2 nights in May 2023
Response from Jalta Team on 1 Jul 2023
Dear Guest, Thank you very much for your stay in Jalta Boutique Hotel. It is a pleasure to learn that you enjoyed your stay with us. Looking forward to your next arrival. Regards, Jalta Team

6/10 Okay

badriyah

Disliked: Staff & service
unhelpful employee!!!!
All employees are unhelpful .. except Mr. dipankar He was very helpful and understanding, location is good
Stayed 5 nights in May 2023
Response from Jalta Team on 1 Jul 2023
Dear Guest, Thank you for your stay with us. Your comments are taken very seriously and will look into them. Thank you. We wish you a peaceful day. Regards, Jalta Team

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with fantastic service!
We had an amazing stay! The staff were so helpful and friendly! We had been inter-railing in Europe and arrived very early in the day at the hotel so we could drop our bags off to explore Prague. Our room was ready so they let us use the room early which was such a bonus! We have been travelling for two weeks and I would say this was our favourite hotel on our travels! The rooms are lovely, beds are very comfortable and the staff were so helpful and friendly! The breakfast was of an excellent standard with lots of choice and once again very helpful and friendly staff. We will definitely return to Prague and stay at the Jalta Boutique Hotel!
Stayed 1 night in May 2023
Response from Jalta Team on 1 Jul 2023
Dear Guest, Your choice of staying at the Jalta Boutique Hotel is very much appreciated. It is pleasure to learn that you enjoyed your stay with us. Looking forward to your next arrival, Regards, Jalta Team

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
There's no hot water at shower... Really? How can it be? Very disappointed.
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience
The room is clean and in a good size, location is convenient. The only issue is the noise from the high traffic street outside of the window could affect your sleeping quality at night.
Stayed 5 nights in Apr 2023

10/10 Excellent

Gerard, MAUMELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful in suggesting restaurants and must see sites. Breakfast was amazing. Quite possibly the best buffet my wife and I have ever enjoyed in our extensive travels. Attending staff kept it fresh , plentiful and attentive. The decor of the restaurant/ bar area was outstanding. The hotel museum tour conducted by Victor was splendid. He was great. Simply put, this hotel has been our favorite in our month long trip in Europe. Well done Jalta. Thanks
Stayed 4 nights in Apr 2023

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2023

10/10 Excellent

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Views. Fantastic bar attached. Awesome staff
Stayed 2 nights in Feb 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class welcome and enthusiasm by hotel staff, nothing seemed too much trouble including arranging booking of airport transfers and Medieval night. Amazing breakfast, great location and lovely bar with a great vibe. I would highly recommend this hotel, staff are a an absolute credit to the hotel 10/10, customer service at its best.
Stayed 2 nights in Feb 2023

2/10 Terrible

Armin

Disliked: Cleanliness, amenities, property conditions & facilities
Property did not meet cleanliness standards to the extent that I checked out and went to a different hotel instead. I do not recommend this property at all.

6/10 Okay

Emma

Liked: Cleanliness, staff & service
Nice enough ….
Good location, clean and comfortable. Room a little dated, not 5 star. Breakfast ok, plenty of choice. Be aware bottles of water left in room are not complimentary, a bit misleading!
Stayed 4 nights in Dec 2022

8/10 Good

Andrew

Stayed 4 nights in Dec 2022

10/10 Excellent

Rassul

Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel would definitely come back here.
Came for a couple of days to celebrate my birthday. The hotel was in a great location, was clean and tidy and the staff were all very nice. Unfortunately the window screens in our room were hanging down in the middle and the curtains didn’t meet to close properly.
Stayed 3 nights in Sep 2022

6/10 Okay

David

Stayed 6 nights in Aug 2022

6/10 Okay

David

Stayed 2 nights in Aug 2022

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Please fix the air conditioning in room 702!
Travelling as a family we booked two rooms for a long weekend, both were on 7th floor. Receptionist very helpful on arrival, even got into room early. Rooms clean and tidy. One major issue was air conditioning in room 702 which meant struggled to get room to a bearable temperature and poor sleep. The adjacent room we had (703) the air conditioning worked perfectly and was very comfortable. The weather was mid twenties during the day. Contacted reception twice on day two but despite assurances around the air conditioning it was no better the second night. Had to open up door onto balcony to help but, as the hotel has such a central location, this meant constant house to 3am. Note: sound proofing is excellent when balcony door is closed so traffic noise isn’t a problem. Result was another poor nights sleep. Prague is a wonderful city, it’s such a shame that a lack of sleep hampered our enjoyment. On the plus side the breakfast buffet has a good range and also good quality. Ate in the Jalta cafe one night and food was good (although I expected a few more than the 12 French fries that arrived with a very tasty burger). Hotel management: please, please, please sort out the air conditioning in room 702. I really would not want to have anyone else struggle the way we had to.
Stayed 3 nights in Jun 2022

8/10 Good

EZRA

Stayed 6 nights in May 2022

10/10 Excellent

russell

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has all modern conveniences, great location, superb staff, excellent free breakfast, great history of the building (with a tour of the cold-war beautiful bomb shelter in the basement).
Stayed 3 nights in May 2022

10/10 Excellent

Simona, Prosper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel a little bit old but the location is absolutely great. Also even though is older everything was clean and worked perfect as far as shower pressure and toilet. Those things are absolutely terrible to find work perfect in USA older hotels or even newer. Overall I was happy w the hotel.
Stayed 1 night in May 2022

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service
Its central, didnt like the suit we booked as it over looked the court yard, which is ugly, so we asked to be put in a superior room with a balcony, looking over the town which was a lot better. Welcome drink voucher was only for proseco, which we choose not to have, and free entry into there museum had to be 9pm, which we thought was to late.
Stayed 1 night in Apr 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

8/10 Good

Jaroslav

Business traveller
Liked: Cleanliness, staff & service, amenities
Ideal position The hotel is a bit below its normal Standard. Certainly due to very few Guests staying there. I will consider it for my next stay,but There are many options now and many At better standard. I loved my room with balcony. The view was fantastic! That alone is perhaps worth the next stay…
Stayed 1 night in Jan 2022

4/10 Poor

Judail

Disliked: Cleanliness
Stayed 2 nights in Dec 2021

10/10 Excellent

Mark, Quakertown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2021

10/10 Excellent

Warren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great customer service good English very central to everything Just a great spot will return.
Stayed 4 nights in Sep 2021

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel comfy a Yes from me !
Stayed 3 nights in Sep 2021

2/10 Terrible

Andreas

Stayed 3 nights in Sep 2021