Front of property – evening/night

Reviews of Hotel Vitkov

3.5 out of 5
Hotel Vitkov
Konevova 114, Prague

Reviews

7.4

Good

Rating 10 - Excellent. 199 out of 1000 reviews" "
Rating 8 - Good. 437 out of 1000 reviews" "
Rating 6 - Okay. 249 out of 1000 reviews" "
Rating 4 - Poor. 74 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Melissa, GB Sheffield

Travelled with partner
Disliked: Property conditions & facilities
We didn't like the fact that there was no internet and no TV even though you advertised it of having both of these services
Stayed 7 nights in Feb 2020
Response from Hotel Vitkov Team on 5 Mar 2020
Dear Melissa, Thank you for your rating. We are sorry to hear you were not satisfied with your stay. Unfortunately, we were experiencing technical difficulties with wifi. Service was immediately called but ordering a new part took longer then expected. TV has been taken off the booking site. Best regards, Hotel Vitkov Team

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Excellent transportation links to central Prague (just a few metres from tram and train stops), close to an ATM and a Tesco Express for basic needs. Carpet had stains on, curtains were thin and white, meaning you had to change in the bathroom if you needed privacy. Plug sockets temperamental, television signal bad. Disappointed that the bedsheets were not changed when requested a room clean. The sheets themselves smelt musty and old. Hotel staff were polite.
Stayed 3 nights in Jan 2020
Response from Hotel Vitkov Team on 4 Feb 2020
Dear guest, Thank you for kind words about our staff. We are glad you found the location of the hotel very convenient. All rooms have thin white curtains as well as dark curtains that prevent any light coming into the room. Room is cleaned daily but bedsheets are changed every 3 days. Thank you for bringing to our attention what you were not satisfied with, it gives us room to improve. Best regards from Prague, Hotel Vitkov Team. Best regards, Hotel Vitkov Team

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020
Response from Hotel Vitkov Team on 4 Feb 2020
Dear guest, We are sorry to hear you were not satisfied with your stay. Hotel Vitkov Team

6/10 Okay

Loekie

Disliked: Staff & service
Definitely not a 4 star hotel.
The hotel room was okay, the day we arrived it was clean, but there was something in the corners of the wall which looked like mold. The room was not cleaned during our 3 night stay, even though we put the sign on the door which informed the staff our room needed to be cleaned. This meant no new towels and no clean room. The hotel room also looked old, the tv did not work even though the hotel adverts with it. The shower contained some hairs even though the room was cleaned before we got there. The breakfast was just good. Nothing special, but good. However, what we found strange was the fact that at 10AM (breakfast was till 10) the lights were switched off precisely on the minute and guests were expected to leave immediately even if they still had some coffee or something else. The distance from the hotel to the city was duable, especially because there was a good connection with public transport. All in all, we had expected more from this hotel, especially because it was rated as a four star hotel.
Stayed 3 nights in Jan 2020

6/10 Okay

Oter

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2020
Response from Hotel Vitkov Team on 4 Feb 2020
Dear Oter, Thank you for giving us 6 out of 10. We appreciate you being our guest. Best regards from Prague, Hotel Vitkov Team

8/10 Good

Eve, California

Travelled with family
Liked: Staff & service, property conditions & facilities
Located across from bus and tram stops for easy access to all areas of the city
Stayed 7 nights in Jan 2020
Response from Hotel Vitkov on 4 Feb 2020
Dear Eve, Thank you for giving us 4 out of 5! We are glad you enjoyed your stay with us. Best regards, Hotel Vitkov

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Hotel Vitkov Team on 4 Feb 2020
Dear guest, Thank you for your nice score 8 out of 10. We are glad to hear you found your stay enjoyable. Best regards from Prague, Hotel Vitkov Team.

10/10 Excellent

MikeHunt, Miami

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was the best hotel I been in , for a guy like me it’s the bestest damn hotel in Praha
Stayed 1 night in Jan 2020
Response from Hotel Vitkov on 4 Feb 2020
Dear Mike, Thank you for your nice score 5 out of 5. We are glad to hear you found your stay enjoyable and we look forward to welcoming you here again soon. Best regards from Prague, Hotel Vitkov Team.

10/10 Excellent

Yahia

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Hotel Vitkov on 4 Feb 2020
Dear Yahia, Thank you for your nice score 10 out of 10. We are glad to hear you found your stay enjoyable. Best regards from Prague, Hotel Vitkov Team.

10/10 Excellent

Vanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very polite and have done almost everything to satisfy my requests. If you need a hotel at a reasonable price and not that far from the centre- this is your hotel. The bed was very comfy.
Stayed 2 nights in Dec 2019
Response from Hotel Vitkov on 4 Feb 2020
Dear Vanya, Thank you for your nice score 10 out of 10. We apreciate you being our guest and we are glad to hear you found your stay enjoyable. Best regards from Prague, Hotel Vitkov Team.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good a 30min walk from the central train station
Stayed 2 nights in Dec 2019
Response from Hotel Vitkov on 4 Feb 2020
Dear Vanya, Thank you for your nice score 5 out of 5. We apreciate you being our guest and we are glad to hear you found your stay enjoyable. Best regards from Prague, Hotel Vitkov Team.

10/10 Excellent

Mindaugas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. I only would suggest to make better breakfast and start at least from 6 am
Stayed 2 nights in Dec 2019
Response from Hotel Vitkov on 4 Feb 2020
Dear Mindaugas, Thank you for your nice score 10 out of 10. We apreciate you being our guest and we are glad to hear you found your stay enjoyable. Best regards from Prague, Hotel Vitkov Team.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Room was very wide and comdortable in tbis price. It was very easy to get train and buses to the amenitiesamd hystor8cal places. I will definitely stay again
Stayed 6 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
For those who may be attending tradeshows, Hotel Vitkov is on a bus line that goes straight to the location where tradeshows are often held. It is also on a tram line that goes straight to Mustek. The hotel is roughly in the middle: 25 minutes to a tradeshow/event at PVA, and about the same to the old city. For ME (personally), I enjoy having a comfortable seat at a desk to do work. Although this was not present, I DO NOT BLAME the hotel for this. I was travellng on a budget, and I knew that I would have to make some concessions. It seems that some people gave bad reviews of this hotel. I personally dd not experience anything 'bad' enough to turn me away. If I am on a budget, the next time I travel to PRG, I would consider staying here again. There is a TESCO food store across the street and there is at least one Asian food place close too. I felt quite satisfied with my stay there, which was five nights.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicius breakfast, ckean, friebdly goodvwater for take shawers
Stayed 2 nights in Oct 2019

6/10 Okay

Ammar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, near to trams and busses with easy access to city center and main train station. Pathetic customer service. Room was not clean, carpet full of stains, curtains and walls were very dirty.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The breakfast was very good, the people who worked on reception were nice, in general, the staff is good, but the property can use some maintenance
Stayed 2 nights in Oct 2019

8/10 Good

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2019

8/10 Good

MSamy, Toronto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Place is very clean. TV doesn't have working channels Very convenient to public transportation.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location far from tourist traps yet very convenient!! Two tram stations around the hotel that can take you anywhere is max 15 mins. Very safe neighborhood where you can find everything around especially restaurants with typical czech food!! But the room’s equipment are very old and even if you ask for a double bed you get one big bed with 2 matresses
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities
Price is low, but condition of property is merely decent. Iron and ironing board are in special room. No A/c when actually hot, so must leave the windows open and lights off, otherwise bugs get in. Also, extremely loud with windows open; when closed ok.
Stayed 17 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
It was a fairly comfortable and affordable place to lay down for the night during a stay in Prague. It was a little run down, but not a big deal. The turn off was the receptionists handling of an issue I had with my reservation. I made an unfortunate mistake that resulted in my reservation being voided here. That was totally my fault. That said, I was worried I would not be able to stay in the same hotel as my travel party, so I was inquiring the availability at the hotel for another reservation. She said there were no more rooms. I went back onto orbitz to search other hotels and found this hotel with 5 rooms available. I booked it just verifying with the receptionist that I would be accommodated if I made that reservation. She said yes. Check in time arrived and I went back up to the desk. She was finishing checking in another customer, then went back to doing other things. After she organized a few things, she looks at me and asks me in an almost sarcastic tone “can I help you”?. Keep in mind, my purpose for standing there was exceedingly apparent at this point. I checked in uneventfully from that point. However, I will not be going back. The hotel honestly was not bad at all aside from that.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
The street noise enter the room, the windows are broken.
Stayed 3 nights in Sep 2019

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were hairs in the bed and in the sink, so we requested a new room, when we got a new room, there were ants in the bed. We then requested a refund which we didn’t get, so we booked another hotel very late which was a huge inconvenience.
Stayed 2 nights in Sep 2019

2/10 Terrible

damian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s full of fleas
Stayed 1 night in Aug 2019

2/10 Terrible

damian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice before reserve this hotel .
The room it’s full of Fleas I sleep two night in different room one more dirty and the other , I never be i a please Dirty and disgusting like that, my whole body was bitten by fleas. Wifi forget it - A/C they don’t have -
Stayed 1 night in Aug 2019

2/10 Terrible

Marziyeh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was dirty too hot and waitress was rude
Stayed 2 nights in Jul 2019

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring your cleaning kit for bathroom
The bed was terrible, ac barely worked and the bathroom was dirty
Stayed 2 nights in Jul 2019

8/10 Good

Sufian, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good simple and nice for short term stay. Its very close to the tram and bus station
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

6/10 Okay

Dumtochi

Disliked: Property conditions & facilities
room wasn't that fantastic, we only had one bulb in the apartment, the lights of the bathroom and toilets and the sleeping room wasn't functioning. hot water was off for some hours. ståff was great, kind and helpful.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I could take my money back. Hotel was absolutely horrible! the smell of mold is unbearable.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was really hard, the other had a massive dip in the middle, so I couldn't sleep on either. The internal heating was so high, it was hot inside even with the A/C on, so I hardly slept. Other than that it was good.
Stayed 2 nights in May 2019

6/10 Okay

Olatunde

Liked: Staff & service
A decent hotel in Prague
The hotel was basic, the TV was ancient, there was an opening in the roof of the bathroom which made it dirty and scary. The breakfast was very good though, lots of things to choose from. Also its very easy to commute to the city from the hotel, lots of tram lines around the hotel.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was dirty, the walls had hand stains all over, sheets were minuscule, the A/C wouldn't cool down the room, the door key would open after the third or fourth trial. The mini fridge was hot rather than cold. The wifi was only existent in the bathroom. And neither we nor the staff could open the safe door. The staff was nice though.
Stayed 7 nights in May 2019

8/10 Good

Lola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the tram and bus to Florenc.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overall the property is okay for the price I paid but the Internet service (WiFi) is very bad indeed. If the Free WiFi is bad, it affects all the other tour activities. The management need to invest to improve the Internet Service for customers. Thank you and God bless.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for three star hotel. Friendly front desk stuff.
Stayed 10 nights in Mar 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a few request without going into details but there was a young guy working at the reception very hard, and was able to accommodate to such, and made my solo trip a pleasure. Really happy and id definitely will stay again next time i visit :)
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Bedroom carpets were dirty. Television was very old with buttons missing and broken remote.
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Mar 2019

2/10 Terrible

Team42, England

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The dirtiest hovel I’ve ever been too. We were there for 5 minutes in the room before we went to reception and checked out. Stains all over the room furniture and hairs in the shower, this is a hell hole. My first negative review on Expedia but you need to know just how awful this place is. We ended up at the Marriott and had a wonderful few days in Prague.
Stayed 2 nights in Feb 2019
Response from Lenka S. on 4 Mar 2019
Dear Team42, We are very sorry to hear you were not satisfied with your stay in our hotel. Never the less, we appreciate you being our guest and taking time to write a review of your recent stay which gives us room to improve. Best regards, Lenka Sindelarova, MBA FO Manager Novum Hotel Vitkov