Pozuelo Ciudad de la Imagen
3.0 star property

Comfortable hotel with 24-hour front desk and bar/lounge

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Pozuelo Ciudad de la Imagen

Photo gallery for Pozuelo Ciudad de la Imagen

Lobby sitting area
Property entrance
Shower, eco-friendly toiletries, hair dryer, dressing gowns
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk

Overview of Pozuelo Ciudad de la Imagen

8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Calle Luis Bunuel, 1, Pozuelo de Alarcon, Madrid, 28223
  • Popular LocationCasa de Campo5 min drive
  • Popular LocationMadrid Zoo Aquarium6 min drive
  • Popular LocationMadrid Amusement Park9 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)26 min drive
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Room options

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About the area

Pozuelo de Alarcon

Located in Pozuelo de Alarcon, Pozuelo Ciudad de la Imagen is in the business district and near a metro station. The area's natural beauty can be seen at Casa de Campo and El Retiro Park, while Madrid Zoo Aquarium and Madrid Amusement Park are popular area attractions. Looking to enjoy an event or a game? See what's going on at Santiago Bernabéu Stadium or WiZink Center.

What's nearby

  • Casa de Campo - 5 min drive
  • Madrid Zoo Aquarium - 6 min drive
  • Gran Via - 9 min drive
  • Madrid Amusement Park - 9 min drive
  • Royal Palace of Madrid - 10 min drive

Getting around

  • Madrid Fanjul Station - 4 min drive
  • Ciudad de la Imagen Station - 5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive

Restaurants

  • The Factory Café - 4 min drive
  • Ginos Kinépolis - 13 min walk
  • Ribs - 15 min walk
  • Beerverly Hills - 13 min walk
  • VIPS Smart Kinépolis - 13 min walk

About this property

Pozuelo Ciudad de la Imagen

Hotel near Madrid Zoo Aquarium
Dry cleaning/laundry services, car hire on-site and a bar are just a few of the amenities provided at Pozuelo Ciudad de la Imagen. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and concierge services
  • A front desk safe, a TV in reception and a lift
Room features
All 76 individually furnished rooms include perks such as air conditioning and dressing gowns, in addition to amenities such as free WiFi and safes.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 20-inch TVs with satellite channels
  • Eco-friendly cleaning products, free infant beds and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Weekday buffet breakfast available 7 AM–10 AM for a fee: EUR 13–32 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lb per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 to 32 per person
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NH Pozuelo Ciudad Imagen Hotel Pozuelo de Alarcon
NH Pozuelo Ciudad Imagen Hotel
NH Pozuelo Ciudad Imagen Pozuelo de Alarcon
NH Pozuelo Ciudad Imagen
NH Pozuelo Ciudad de la Imagen
Pozuelo Ciudad de la Imagen Hotel
Pozuelo Ciudad de la Imagen Pozuelo de Alarcon
Pozuelo Ciudad de la Imagen Hotel Pozuelo de Alarcon

Frequently asked questions

Is Pozuelo Ciudad de la Imagen pet-friendly?

Yes, Pozuelo Ciudad de la Imagen allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lb per pet. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Pozuelo Ciudad de la Imagen?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Pozuelo Ciudad de la Imagen?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Pozuelo Ciudad de la Imagen?

Checkout is at noon.

Where is Pozuelo Ciudad de la Imagen located?

Situated in the business district, this hotel is 0.6 mi (1 km) from Hospital Quiron Madrid and 2.3 mi (3.7 km) from Madrid Zoo Aquarium. Casa de Campo and Madrid Amusement Park are also within 3 miles (5 km). Ciudad de la Imagen Station is 5 minutes by foot and Jose Isbert Station is 6 minutes.

Pozuelo Ciudad de la Imagen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 83 out of 208 reviews" "
Rating 8 - Good. 93 out of 208 reviews" "
Rating 6 - Okay. 24 out of 208 reviews" "
Rating 4 - Poor. 4 out of 208 reviews" "
Rating 2 - Terrible. 4 out of 208 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

sameer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was located 20 minutes drive from Plaza Mayor. Overall very clean and friendly hotel .
Stayed 2 nights in Nov 2023

10/10 Excellent

weiping, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far away from downtown
Stayed 2 nights in Oct 2023

10/10 Excellent

Donald

Stayed 3 nights in Jun 2023

10/10 Excellent

Ricardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, kind people, reception always very helpful and room were clean and staff was very good.
Stayed 4 nights in May 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms are comfortable and clean. Not sure if there's a plumbing issue on the 4th floor but there was a slight smell of sewage in the bathroom at times. There is free internet, though it's slow (you have to pay extra for the fast internet.) Breakfast was very nice, no issues at all. I would happily stay here again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a remote suburb: there's nothing there. The staff however is outstanding and the breakfast buffet very good value for money.

8/10 Good

Cesar

Stayed 6 nights in Sep 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and pet friendly
Large comfortable room, pet friendly, great breakfast, good rate. The only downside is that the AC was not working because we stayed there in Spring before the AC was enabled. It wasn’t terrible warm but a bit surprising for a 4 star hotel. Overall good experience and I’d definitely stay there again.
Stayed 1 night in Apr 2022

2/10 Terrible

Obaidullah

Stayed 3 nights in May 2022