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Reviews of ibis Portsmouth Centre

3.5 out of 5
ibis Portsmouth Centre
Winston Churchill Avenue, Portsmouth, England

Reviews

8.2

Very good

Rating 10 - Excellent. 396 out of 1004 reviews" "
Rating 8 - Good. 375 out of 1004 reviews" "
Rating 6 - Okay. 130 out of 1004 reviews" "
Rating 4 - Poor. 60 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money
Stayed 2 nights in May 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, simple but good location
Stayed 3 nights in May 2024
Response from Adam on 15 May 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adam on 15 May 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Emma

Travelled with partner
Liked: Amenities
An enjoyable stay with no complaints and friendly staff
Stayed 1 night in May 2024
Response from Adam on 15 May 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Adam on 15 May 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and clean. I would definitely stay there again.
Stayed 1 night in May 2024
Response from Adam on 15 May 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Amanda, Basingstoke, Hampshire

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Highly recommended.
Stayed 1 night in Apr 2024
Response from Adam on 29 Apr 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Adam on 29 Apr 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price paid for a one night stay the Ibis offered very good value for your money. Within walking distance of everything we needed to do in Portsmouth. All staff members were polite and very helpful. Rooms are small and bathroom a bit tight on space but they are clean and comfortable. We slept well and the Ibis suited our needs. Would stay again at this hotel if visiting Portsmouth again.
Stayed 1 night in Apr 2024
Response from Adam on 29 Apr 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Jacky

Stayed 1 night in Apr 2024
Response from Adam on 15 May 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

6/10 Okay

Ellie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny room, not clean. Property of previous guests in there. Noisy and not good value for money
Stayed 1 night in Apr 2024
Response from Adam on 29 Apr 2024
Thank you very much for taking the time to leave a review. All of our guest feedback is valuable in order to help redirect our ongoing efforts to provide an optimal guest experience.On behalf of the team, we sincerely appreciate your feedback and look forward to hosting you again soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Relaxing bar area.
Stayed 1 night in Apr 2024
Response from Adam on 18 Apr 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Adam on 15 Apr 2024
Good AfternoonThank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

8/10 Good

Anne

Stayed 2 nights in Apr 2024
Response from Adam on 3 May 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

8/10 Good

Stella

Stayed 1 night in Apr 2024
Response from Adam on 3 May 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Adam on 11 Apr 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

8/10 Good

Erin

Stayed 5 nights in Apr 2024
Response from Adam on 29 Apr 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service
Staff were excellent! Food in restaurant was fine for a quick supper.
Stayed 1 night in Mar 2024
Response from Adam on 2 Apr 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adam on 27 Mar 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Nametsego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adam on 27 Mar 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room space, but the space was a little too small/cramped for us.
Stayed 2 nights in Mar 2024
Response from Adam on 27 Mar 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The windows and doors do not provide enough sound proofing. The hotel is located in a very noisy area. Although it didn't help that there was a very noisy dog in the next room.
Stayed 1 night in Mar 2024
Response from Adam on 27 Mar 2024
Thank you very much for taking the time to leave a review. It is always important to receive constructive guest feedback in order to redirect our efforts to providing a better guest experience.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you again for sharing your experience.Kind regards, Adam, Guest Relations

6/10 Okay

Stuart

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot, not far from the train station and easily reasonable distance from the seafront or harbour and outlets area. Rooms are small, with access to the bathroom psychiatry right. And not much sound proofing.
Stayed 2 nights in Mar 2024
Response from Adam on 14 Mar 2024
Good AfternoonWe very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always important to receive constructive guest feedback in order to redirect our efforts to providing a better guest experience.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you again for sharing your experience.Sincerely,Adam Guest Relations

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints for the price paid - the rooms are small but that’s to be expected from a budget hotel chain. Overall nice and modern, quiet room in a decent location
Response from Adam on 5 Mar 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you again. Kind regards, Adam, Guest Relations

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and easy walking distance for shopping and dinning
Stayed 2 nights in Mar 2024
Response from Adam on 5 Mar 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you again. Kind regards, Adam, Guest Relations

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Adam on 20 Feb 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Gerard, Edenbridge

Stayed 1 night in Feb 2024
Response from Adam on 27 Mar 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Keith

Stayed 1 night in Feb 2024
Response from Adam on 27 Mar 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night so it was perfect for a stopover. Our room and en-suite was very clean and well presented but the bathroom was so small. You didn’t have a lot of leg room when sitting on the toilet and the shower was very small but that was the only negative thing! We had breakfast in the morning, there was a selection of food on offer so you wouldn’t go hungry to be fair. The staff we met were polite and friendly. We enjoyed our stay there and would stay again for a stopover.
Stayed 1 night in Jan 2024
Response from Adam on 19 Feb 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great functional Hotel,
a functional clean hotel. perfect for the one night stay and located very close to the guildhall, parking a reasonable price as well
Stayed 1 night in Jan 2024
Response from Adam on 19 Feb 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
regular stayer
stay regular always good
Stayed 4 nights in Jan 2024
Response from Adam on 19 Feb 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, comfortable, clean room, large lounge and bar.Great value for money. I need more reasons to visit Portsmouth so I can have a return stay! Thank for the memory.
Stayed 1 night in Jan 2024
Response from Adam on 19 Feb 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Adam on 19 Feb 2024
We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your responses with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Adam on 19 Feb 2024
We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always a pleasure to receive positive feedback. I will share your responses with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Parking should not be charged separately. Carpet in room badly stained. Bathroom extremely small and needed to exit to be able to dry oneself after shower. Shower was good but agin very tight.
Stayed 2 nights in Jan 2024
Response from Adam on 19 Feb 2024
We very much appreciate your feedback regarding your stay at the ibis Portsmouth Centre. It is always important to receive constructive guest feedback in order to redirect our efforts to providing a better guest experience.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you again for sharing your experience.Sincerely,Adam Guest Relations

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value compact but well designed.
Rooms are compact but well designed and well lit. Plenty of space to put clothes, luggage, and a space to work for the morning. Acoustic isolation was alright so luckily it wasn’t very busy. The bathroom was clean if a little on the small side. The opening porthole was flipping brilliant! - so many hotel rooms are airless and even when freezing in January I was grateful for air. Service was great. As for evening meal, I’m gluten intolerant and a pescatarian (worst customer?) so the food choice was limiting (I chose fish and chips over the only option of cheese toastie and I needed a meal - but the next day was not good) but the food was good overall.
Stayed 1 night in Jan 2024
Response from Adam on 19 Feb 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Adam on 20 Feb 2024
Thank you very much for taking the time to leave a review. I am delighted to read that you enjoyed your stay and hope that we will have the occasion to welcome you back again soon. On behalf of the team, we sincerely appreciate your positive feedback and look forward to hosting you for another pleasant experience soon. Kind regards, Adam, Guest Relations

10/10 Excellent

Gem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Absolutely loved our stay, breakfast was very nice variety, staff were lovely, room was clean. Only a few very small downfalls would be some black mold in the shower and the bathroom being very small for a £163 room, if you were a bigger person you'd have trouble just getting in and out the bathroom. Could have also done with an extra pillow as there was only 3 for a double bed.
Stayed 2 nights in Jan 2024

8/10 Good

Alexandria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Though the location was great and the team were excellent at helping with a room type change, the sink was dirty, the size of the bathroom was tiny and there was a few area of the room not cleaned.
Stayed 1 night in Jan 2024

4/10 Poor

Mahbub alam

Travelled with partner
Been there couple of times but last time i been there the bed was squiky that ruined the night
Stayed 1 night in Jan 2024

6/10 Okay

Rachel

Disliked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
the good and the not sogood
The stay was very good. cleanliness was very good. the main comments were, the pillows were a bit hard and the bathroom was very small. the television channels were abysmal.
Stayed 2 nights in Dec 2023

10/10 Excellent

Raul

Stayed 2 nights in Dec 2023

8/10 Good

Paul

Stayed 3 nights in Dec 2023

10/10 Excellent

Tina

Stayed 1 night in Dec 2023

10/10 Excellent

Philippa

Stayed 1 night in Dec 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Jeannette

Too built up area
Stayed 1 night in Nov 2023