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The room was lovely, we had everything we needed. Good breakfast choices for vegetarians (and non). Great location between Southsea sea front and Albert Road (for restaurants etc), plus walkable to the train station and central Portsmouth.
Me and my husband stayed for Easter weekend and we had a fabulous time. The hotel is just couple blocks from the beach excellent location.Hotel is fantastic, all the room and the restaurant is amazing, staff is very friendly and helpful.I am vegetarian and lots of options food for vega and very fresh and delicious meals. We will definitely going back again.
Loved the hotel. Rooms clean and comfortable. Loved the decor. Staff were friendly and welcoming. Very nice breakfast. On street permit parking no problem.
Pleasant stay at the top of the house on one of the coldest days of the year so it was a little cold at times but soon cured by the provision of an electric fire.
There were no issues with our stay. We had a nice bedroom, bathroom and lovely breakfasts!
The only issue we had was that we arrived at the hotel about 2.00pm but were told check-in was 3.00pm. I know from a previous call that our room was not being used the night before so why not allow guests in a little earlier!
Staff very friendly and helpful. Excellent included breakfast. Receptionist arranged to store our large suitcases overnight as we did not require them for our overnight stay. Decor of a very high standard. Would strongly recommend this hotel.
The hotel is split across multiple properties, all are very close to one another.
There is NO lift and service of rooms needs to be requested.
Room 2 in Florence Gardens building is a VERY small double. In the same building room 3 is large and quite pretty. Room 4 is slightly larger than room 2.
In the Somerset building the rooms have very tall ceilings so take a while to warm through - reception are happy to provide extra heaters and blankets though should you need them.
Lovely staff, and convenient for a walk to Gunwharf Quays/ Old Portsmouth if you feel like it.
Perfect location for sea front and high Street for food and drink.
Only 5 off-road parking spaces which i was lucky enough to get one. You can get a free parking permit from reception.
Staff were all lovely. The ladies in the restaurant were very friendly and professional and nothing was too much trouble.
Breakfast was lovely as was dinner, you must try the food, it's all good.
Rooms are spacious and very well decorated.
Will definitely stay here again.
Lovely little hotel, very quiet and nice large room (Executive King) Good location. Great selection of restaurants and bars in walking distance. Would stay again.
Danielle
Stayed 1 night in Jul 2021
8/10 Good
Nicola
29 Jul 2021
Liked: Cleanliness, staff & service
Good stay, comfortable bed, good customer service
Good stay. Very comfortable bed and bedroom. Bathroom very small with ability to use the sink difficult. The only place to put your make up on with a mirror and light is the door to the bathroom but there is no shelf so have to balance items on the bin. Breakfast very tasty but really small round breakfast tables and you can’t get everything on very well.
Another lovely stay. Friendly staff. Nice room set up.
Greig
Stayed 1 night in Feb 2020
6/10 Okay
Jennifer
2 Nov 2019
Disliked: Room comfort
Disappointed
We were a bit disappointed with our stay in as much parking was an issue so once we were parked up we didn't move the car until going the next day. The pillows were awful really cheap quality and although clean our room was a little tired. We booked based on all the good reviews and felt a little underwhelmed when shown to our room.
Jennifer
Stayed 1 night in Oct 2019
Response from Reception on 21 Nov 2019
Thank you for your review and sorry to only learn of these problems some time after departure. We would have gladly looked at a room change or helped with parking had we known. Given the time of year you stayed and the quiet area we are in we are confused as to why you would have found parking an "issue" and would have liked to have assisted you to ensure a more positive stay.
Very cute hotel located in a nice quiet area of Portsmouth/ Southsea. The staff were very friendly and helpful especially the receptionist who showed me all the way to my room. Breakfast is ordered of the menu and cooked for you and was genuinely good.
The comfort of the room was a completely other thing. It seems like the building is a converted residential house and not enough work has been done structurally. There is no sound proofing at all, you can hear every single other guest at the property at any one time. The man in the room above you goes to the toilet and it sounds like they are in your room. Whenever someone walks up the stairs the walls creak and you hear exactly what they say. You can follow the movements and conversations of everyone else on property from the comfort of your own bed. Sleep as a result was genuinely poor.
The bathroom was small (no issue at all as it was well laid out) but saw hairs in the shower which wasn’t too appetising.
As much as I would have loved to enjoy the hotel, I had a horrible night of sleep and will be sure to book something else next time I’m in town.