City view from property

Reviews of WOT Porto

3 out of 5
WOT Porto
Rua da Conceicao, 80, Porto

Reviews

7.4

Good

Rating 10 - Excellent. 88 out of 527 reviews" "
Rating 8 - Good. 228 out of 527 reviews" "
Rating 6 - Okay. 153 out of 527 reviews" "
Rating 4 - Poor. 48 out of 527 reviews" "
Rating 2 - Terrible. 10 out of 527 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

DANIEL JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff to be exceptional and the location was great. The hotel was clean and the rooms were comfortable. I was a little disappointed my room didn't have a mini fridge but I wasn't told there would be one I simply assumed so that's my fault. All in all I would stay here again.
Stayed 5 nights in Feb 2024
Response from WOTELS Team on 25 Mar 2024
We're thrilled to hear that you found our staff exceptional and our location great! We apologize for any disappointment regarding the absence of a mini fridge; your feedback is valuable for us to improve. We're glad you found our hotel clean and rooms comfortable. Thank you for your understanding, and we look forward to welcoming you back again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, AC/Wi-Fi and clean rooms
Great location with several bars and restaurants near by. Porto is small but a lovely charming city and the people everywhere you go and meet are genuinely kind and hospitable. The decor/bedding didn’t look like the first photo. The walls very thin and you could hear other guests talking and It was a bit dated as are many hotels are in Europe (Americans be aware if noise is a priority for you), however the bathroom was marble/updated. strong AC, and internet connection was fast. If you’re remotely working, you can work from the desk or find coffee shops nearby. Great for solo travelers needing simple clean rooms in prime location. Staff was accommodating and helpful. Would come back if I’m traveling solo again
Stayed 3 nights in Sep 2023
Response from WOTELS Team on 18 Sept 2023
First of all, we would like to thank you for your preference for the WOTELS HUB group. We thank you for your comment and we are very pleased that your stay was as you imagined. We look forward to your next visit! Thank you very much, WOTELS Team.

10/10 Excellent

Linda

Stayed 2 nights in Sep 2023
Response from WOTELS HUB Team on 17 Sept 2023
First of all, we would like to thank you for your preference for the WOTELS HUB group. We thank you for your comment and we are very pleased that your stay was as you imagined. We look forward to your next visit! Thank you very much, WOTELS Team.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great locale
We stayed for 3 nights and it was lovely! The location is close to everything (shops, restaurants) and about a 7-10 minute walk to main Trinidade station. That was convenient since we came right from the airport and it was easy to navigate. All hotel staff we encountered were extremely friendly and accommodating. The free breakfast was perfect fuel for the day with unlimited coffee and espresso. That was very helpful. I would recommend this hotel, especially for its price. There were only two of us traveling and we were put in a triple room (2 twin beds pushed together to create a king bed and then a separate twin bed by itself). That was nice to have the extra room. If I had to say something that was not ideal, like most European windows there are no window screens, so in order to get the fresh air/breeze, the window is open-air. The air was fresh but some mosquitoes did get in and bite me. But I always get mosquito bites and my husband does not, so he was fine! Again it was not a major deal, but since I live by people’s reviews here, it’s good to see every aspect. Overall I loved my stay here and would book again if I am in Porto!
Stayed 3 nights in Jul 2023
Response from WOTELS HUB Team - WOT Porto on 8 Jul 2023
Thank you very much for your feedback, which is very important to us! Great to know that your stay went well and exceeded your expectations. We hope to see you again soon in this or in one of our other units. Thank you very much.

8/10 Good

Angelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is near bars and places. Beds are confortable
Stayed 1 night in Jul 2023
Response from WOTELS HUB Team - WOT Porto on 7 Jul 2023
Our Customers are very important to us and your opinion and comments are fundamental for us and for other travellers. We thank you and are very happy that you had a good experience. Thank you very much,WOTELS HUB Team

10/10 Excellent

Arne, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and a quiet location with a great breakfast! And walkable distance to historic downtown and the port!
Stayed 3 nights in Jun 2023
Response from WOTELS HUB Team - WOT Porto on 28 Jun 2023
We thank you for your preference for our unit WOT Porto. Your opinion is very important to us, only this way we can improve our services every day. We look forward to your next visit! Thank you very much,

10/10 Excellent

Stephen

Stayed 2 nights in May 2023
Response from WOTELS HUB Team - WOT Porto on 18 May 2023
We thank you for your preference for our unit WOT Porto. Your opinion is very important to us, only this way we can improve our services every day. We look forward to your next visit! Thank you very much, WOTELS HUB Team.

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from WOTELS HUB Team - WOT Porto on 18 May 2023
We thank you for your preference for our unit WOT Porto. Your opinion is very important to us, only this way we can improve our services every day. We look forward to your next visit! Thank you very much, WOTELS HUB Team.

10/10 Excellent

Epeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic hotel central to The city and great staff really liked this place near to the train station
Stayed 2 nights in Apr 2023
Response from WOTELS HUB Team - WOT Porto on 27 Apr 2023
First of all, we would like to thank you for your preference for WOTELS HUB. Knowing that a guest loved their stay with us is what we aim for. We are super grateful that you had a great stay and look forward to your next visit! Thank you very much, WOTELS HUB Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central. Lovely staff.
Stayed 4 nights in Feb 2023
Response from WOTELS HUB Team - WOT Porto on 23 Feb 2023
First of all, we would like to thank you for your preference for WOTELS HUB. Knowing that a guest loved their stay with us is what we aim for. We are super grateful that you had a great stay and look forward to your next visit! Thank you very much, WOTELS HUB Team

8/10 Good

Steven

Stayed 7 nights in Sep 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget friendly hotel
5 day stay. Very nice cold buffet breakfast, rooms cleaned every day, staff very, very helpful. Rooms comapct, TV but no fridge. Bathroom/shower, very good. Very central location, 10 minutes walk from Trindade metro station. and close to many tourist attractions. A bit of noise at night from outside but for the price of our stay, we were very pleased and would certainly stay there again.
Toilet & wash hand basis, shaver point & hair dryer
Separate shower unit
nice cold breakfast buffet
Stayed 5 nights in May 2022

8/10 Good

P

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good Budget Hotel
Decent budget hotel right in the centre of Porto. Easy for the metro.
Stayed 1 night in May 2022

8/10 Good

Sylvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great, I walked all the places I wanted to visit. The breakfast is not great but iParking is an issue in Porto. Just make sure you park your car at parking building. I got parking ticket because I parked my car on the street for 24 hrs.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb top floor room allocated. Location is excellent - city centre and within walking distance of Trinidad Metro Station.
Stayed 1 night in Feb 2020

8/10 Good

Joana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Maraposa
Great unpretentious hotel in vibrant old town. Rooftop terrace with great views. Simple breakfast only. No bar or restaurant, but all nearby. Short walk to river.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, close to old town, secure. Personal were very kind
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location Costumer service was good Hotel Needs an update rooms looks very old
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property is in a great location, but had a musty odour and the room was small. Staff were friendly and helpful
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for turistic sights and night life. However, it was quite noisy at night.
Stayed 4 nights in Jul 2019

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, higher floors better.
Stayed in a refurbished room on the 4th floor. Very good and clean and quiet. A/c worked well.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value for money.
The staff were very congenial. Great quiet location. The room was comfortable although quite basic. It could use a few amenities like shampoo and tissues and have slightly better quality towels. The breakfast was very adequate and good quality, but the coffee machine provided instant beverages which were not very good.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. It is close to the center. Good breakfast that starts from 7:00 am.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Great location in the city centre with good transport links.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Lighting could be better TV small Other guests noisy
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
With no prior notice or communication the hotel overbooked its rooms and moved us over to the Best Western down the street. Had I been notifed earlier I would have cancelled my booking and found a better hotel, as I never had any intention of staying at the very old Best Western Hotel Inca.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Room was tired Breakfast was good Staff nice and helpful The only problem was street noise we could hear from our room
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly, helpful staff. Good breakfast. Let us go down early to breakfast on day we were leaving. Good location. No kettle in room and no bar.
Stayed 5 nights in May 2019

6/10 Okay

Habib

Disliked: Property conditions & facilities, room comfort
Room looked nothing like photos
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

4/10 Poor

Jackie, Kent, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, however, breakfast was average, water was cold and nightclub at the back of the hotel was still loud at 4am
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Located in a very noisy quarter of Porto. Sleep disrupted several times. They also do not have a ramp to enable you to enter the hotel easily with luggage. You have to climb up some stairs. No one helps to carry the luggage. The bathroom was not that clean with a lot of mould. The air conditioning stank! Limited choices for breakfast too with no hot food options.
Stayed 1 night in Oct 2018

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great service, low cost
Good service, good location, decent internet speed. Would benefit from more power sockets.
Stayed 1 night in Oct 2018

10/10 Excellent

shiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

paul, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in a great City - worth a visit
Ideal location. Everywhere walkable (if you don`t mind hills!). 3 night stay. Good value. Nice breakfast. No problems - except maybe they could have CNN or BBC on the TV package & double glazing as its noisy outside until the early hours & before.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
This was a good location, however the internet was extremely slow/spotty and there was only one power outlet in the entire room
Stayed 2 nights in May 2018

4/10 Poor

venters

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not worth what I paid
Due to the cost and the information on the website I thought the hotel would be good quality. We booked well in advance and asked for a double room but unfortunately got a twin room. When asked to change this we were told that wouldn't be possible for several days. The room had poor quality furniture and fittings and only 2 power points, but it was very clean and the WiFi and breakfast were both good. If I had been looking for a budget hotel and been paying a price appropriate for that I would have been pretty satisifed but feel that I was overcharged what I recieved. We only stayed a couple of nights and moved to different hotel as felt that if we had stayed we would not have enjoyed our holiday.

8/10 Good

Paul6, Thornhill, ON

Liked: Cleanliness, staff & service, property conditions & facilities
Not too far from Sao Bento Station,
Good location on the higher elevation side of Porto, ie most of the attractions are downhill. Nice modest Inn only problem is noisy patrons of nearby bars at last call 4 am. Good breakfast, friendly and helpful staff.
Stayed 3 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got there and it was closed down!!
Got to hotel, to find it closed, we had no notice of this, though we were transferred to the best western Inca, which is wonderful and we are very happy to be here, great staff, nice location. Would have liked some notice that our original hotel was not open, as we arrived late after loads of traveling and were met with a shock,
Stayed 1 night in Mar 2018

6/10 Okay

Pete

Liked: Cleanliness, staff & service
OK but avoid rooms at the front.
Malaposta is cheap(ish) and clean. On my latest trip I was in a room at the front and it was very noisy. There was the usual traffic + cobbled road roar and then from 2:30am until 5:00am some drunk students decided to prove that they had no musical talent whilst torturing a guitar. WiFi works well (6Mbps+).
Stayed 1 night in Sep 2017

4/10 Poor

Dom, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Looks nicer on pictures
The hotel is fairly outdated and in need of a renovation and overall it was disappointing. The rooms are very small and the pictures certainly don't reflect the room condition.
Stayed 2 nights in Aug 2017
Response from Hotel Malaposta on 11 Sept 2017
We appreciate your feedback. We regret not having met your expectations. We are planning to do works at the hotel soon in order to improve our product for our guests! We hope you can visit us again! Best regards

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
Air conditioning leaked and wet my case and clothes inside. I reported this problem, but it wasn't dealt with.
Stayed 3 nights in Jul 2017
Dear Mr. John, We appreciate your feedback. We are really sorry for your situation, which looks really unpleasant. We will analyze internally what happened so it does not happen again with our guests! Best regards, Hotel Malaposta

4/10 Poor

Elsa, Mexico

Disliked: Property conditions & facilities, room comfort
Misleading pictures
Downtown Porto is small, however, scenery can change dramatically in two blocks. This hotel is located in a not very nice area, a good walk away from most points of interest. Hotel staff is not really friendly and rooms are in terrible condition. Dirty hallway carpet, old and uncomfortable beds and really foul-smelling bathroom. I felt deceived by the pictures they post on the website.
Stayed 2 nights in Jul 2017
Response from Hotel Malaposta on 24 Jul 2017
Dear Elsa, We are truly sorry that your stay with us did not meet your expectations. We will take into account your feedback in order to improve in the future in the different items mentioned. We hope you can visit us again and have a better experience in Oporto! Best regards

4/10 Poor

Mary London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location, let down by room quality and price
The room was small, old and noisy. The bed uncomfortable and there was only one plug!!!, We were given onotherone that was bigger but same conditions. This one had 2 plugs. Too expensive for what you get. Good location though.
Stayed 3 nights in Jun 2017
Response from Hotel Malaposta on 26 Jul 2017
Dear Mary London, Thank you for giving us your feedback. We have some works forecasted and it is important that our guests tell us what you feel we need to improve. The plugs and the bed situation are really important! Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Porto
This is a very nice hotel in the heart of historical district of Porto. The location could not be better - it is at the walking distance from the Library where Harry Power was filmed, Majestic Cafe, market. The price is very attractive. At the time of travel I paid about $73.00 per night. The furniture is a little bit outdate but it was still comfortable. The hotel staff is excellent. They are very knowledgeable of all the attractions and means to get there. They have helped me with everything they could. When I am in Porto next time, I will definitely stay at this hotel. The breakfast was simply outstanding - it alone is worthy to stay in this hotel. If I need to pick just two outstanding features of this hotel, I would say it is location and personnel.
Stayed 7 nights in Jun 2017
Response from Hotel Malaposta on 24 Jul 2017
Thank you very much for your feedback and kind words. We are really satisfied that you enjoyed the service of our team! Regarding the glass wall, we will take care of the situation and we appreciate your feedback regarding it! We hope we can see you again in he nearby future! Best regards