upon arriving at our room, we encountered several cleanliness issues, including an unvacuumed floor with visible debris such as a rubber band, a hair tie, and toenail clippings. I reported these issues to the front desk immediately. The staff responded by offering a room change, which we declined, hoping instead that our concerns would be quickly addressed in our assigned room. A cleaning crew was dispatched, but only after a few hours, and our complaint was apparently not documented as I had to reiterate it during checkout.