"Generally it was a nice stay, we loved the balcony and size of them room. There were gluten free options available for my partner which was great as she has celiac disease.
I must say that it does seem understaffed, we had a staff member come into our room to deliver room service and she seemed very stressed. People are human, people get stressed. However, it is not something I want to worry about while at a hotel and spa.
When my partner and I first approached the spa front desk, the staff were not very inviting. They appeared inconvenienced to speak us through the spa, pool, etc. This put us off going for spa treatments which is what we were planning to do on one of our days at the hotel.
The women’s changing rooms before entering the pool were dirty. There were hair, bits of grub and dirt I could feel on my feet while walking through the place were not pleasant.
The pool looks bigger in photographs, so something to bear in mind. It is relatively small.
My partner and I paid for some room service, 1 cheese board and a ham sandwich. This came to almost 30 pounds.
The cheeseboard had 4 crackers and 3 bits of cheese on, while the ham sandwich looked like two pieces of cheap white bread, and half a handful of ham.
I was very excited for this trip away for my partners birthday but I don’t think it will be worth the visit to come again, which is unfortunate because I really wanted to enjoy our first small holiday together.
Reception staff were great."
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