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Reviews of Kwa'Lilas Hotel

3.5 out of 5
Kwa'Lilas Hotel
9040 Granville Street, Port Hardy, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 423 out of 621 reviews" "
Rating 8 - Good. 158 out of 621 reviews" "
Rating 6 - Okay. 26 out of 621 reviews" "
Rating 4 - Poor. 8 out of 621 reviews" "
Rating 2 - Terrible. 6 out of 621 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful decor. Great beds!
Stayed 1 night in May 2024

8/10 Good

Desiree, Bella Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Unique…Indiginous…friendly nicely decorated
Stayed 2 nights in May 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was top quality. The wait staff was excellent hard working and very considerate. Front desk friendly and helpful. Beds were great. An experience I didn’t expect to find in this town.
Stayed 1 night in May 2024

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is beautiful, indigenous carvings everywhere. great beds and pillows, AC, lovely restaurant and very reasonably priced.
Stayed 2 nights in May 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great
Stayed 1 night in May 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king size bed was so comfortable! And the hotel was very clean and the staff were friendly and helpful!
Stayed 2 nights in May 2024

10/10 Excellent

leif

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with a nice pub

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Yonghwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Stuart

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cultural surroundings, great staff, service and food
Stayed 2 nights in Apr 2024

10/10 Excellent

Shirley

Travelled with family
Liked: Amenities
Hotel very nice and clean. Staff friendly and responded quickly to solve an issue in our room.
Stayed 1 night in Apr 2024

10/10 Excellent

Cyndi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff went out of their way to be helpful and friendly, from reception to maintenance guys. Lovely complimentary breakfast. Excellent food in the restaurant. Will happily stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Azucena

Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Mar 2024

8/10 Good

Angus

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Arian

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 11 nights in Mar 2024

8/10 Good

Kimberly

The First Nation art in the hotel is very beautiful.
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel will look forward to returning!
Stayed 2 nights in Mar 2024

4/10 Poor

Peter

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel was beautiful. The rooms were clean. The noise level was terrible, I heard people say that they loved staying there because they let the kids run. There were hockey teams with probably 10 to 15 year olds. They ran the hallways till 1 am on friday night. Saturday night the same. The kids were allowed to have ice and water fights in the halls. Where was the parent supervision.Took many phone calls to the front desk, for something to be done. On sunday seen kids using sheets to get from the first floor windows up to the second floor windows. The breakfast was ok, except they always seemed to be low on the food. I was in Port Hardy for a funeral, not a party. I had asked the manager to call me, a week later, still no response. The best stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, comfortable and quiet. Good bed, firm but comfortable, could use a second pillow. Great aboriginal artworks throughout and a book that tells you all about the artists. I wish these booklets were for sale. The staff were quick to help in any way possible. If you are in Port Hardy I would recommend you stay here.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Claudette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I felt like an important guest. Like royalty. From the moment I was greeted in the lobby and throughout my stay, I was impressed with the peaceful feel of this place and how beautifully designed everything was. It was very clean too, the bed was soooo comfortable, the room felt elegant. I didn't have a chance to visit the restaurant in the hotel, but I wish I could've had more time to eat there because reading the menu made my mouth water.
Stayed 1 night in Feb 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hockey kids were making a mess of the place and didn’t seem to be supervised Otherwise it was excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced and right downtown. Great service, clean and beautifully decorated rooms. Loved my stay!
Stayed 4 nights in Feb 2024

10/10 Excellent

Terri

Stayed 1 night in Feb 2024

10/10 Excellent

Yong Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very satisfied with this hotel. It was clean, modern, quite and comfortable. Breakfast was very good.
Stayed 2 nights in Feb 2024

8/10 Good

Jerome

Stayed 1 night in Feb 2024

10/10 Excellent

Erica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful First Nations artwork all over the building.
Stayed 2 nights in Feb 2024

10/10 Excellent

becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at hotel are polite, quick and courteous. Continental breakfast was great!
Stayed 1 night in Feb 2024

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times it’s great!
Stayed 1 night in Jan 2024

4/10 Poor

Tim

Stayed 1 night in Jan 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and lovely staff
Stayed 1 night in Jan 2024

10/10 Excellent

Mavis

Stayed 1 night in Jan 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Best continental breakfast I’ve ever had! Very clean and friendly staff. Didn’t eat at the restaurant.
Stayed 1 night in Jan 2024

2/10 Terrible

Cory

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to cancel by explaining they didnt take my little dog and i was sure they had pet rooms. I had to get another hotel in port hardy. Very unhappy.
Stayed 1 night in Dec 2023

10/10 Excellent

Kristen

Liked: Property conditions & facilities
Nice place to stay.
Stayed 1 night in Dec 2023

8/10 Good

leif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

preston

Stayed 2 nights in Dec 2023

4/10 Poor

Nikola

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Alan

Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Blair

Stayed 1 night in Dec 2023

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service, very frinedly and helpful
Stayed 1 night in Dec 2023

8/10 Good

Diego

Stayed 1 night in Dec 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single person who helped me during my stay was excellent. I was treated with the upmost respect and kindness. Each area of the hotel was clean and beautiful, comfortable in every way. The architecture and art are so elegant, it was a privilege to spend time in the space and be a guest of this community. The meal I had was incredible and the young man who waited on me made sure I was comfortable and all of my needs were met. This was the best experience I have ever had in a hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Harvey

Stayed 1 night in Nov 2023