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Reviews of Old Pier House

3 out of 5
Old Pier House
20 Radford Road, Plymouth, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 211 out of 380 reviews" "
Rating 8 - Good. 110 out of 380 reviews" "
Rating 6 - Okay. 39 out of 380 reviews" "
Rating 4 - Poor. 10 out of 380 reviews" "
Rating 2 - Terrible. 10 out of 380 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alia

Liked: Cleanliness, staff & service
Pros: - The host is very lovely, attentive and makes you feel at home, - nice home cooked breakfast with classic english, vegetarian, continental options, - located close to main Plymouth attractions, - room is good size and well equipped with functional furniture (hangers chairs, bed side lights) and consumables (tea station, bathroom consumables, even cotton buds) - clean. Cons: - the property walls, ceiling, furniture, soft furnishings, bathroom white goods are clean but dated (cca 90s), and some squick, - the mattress was extremely soft for our backs (might be a positive for some) - we could not find room temperature controlls. Overall - good value for money and would recommended 👌
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy and polite land lady gave plenty of food to eat for breakfast nothing to much trouble to change anything like a cup for a mug 🍺 in the room and at the breakfast table!
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for walking around the coast or visiting Plymouth Hoe & the Barbican
Stayed 1 night in Apr 2024

10/10 Excellent

Bamber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lovely host ,made us feel welcome, breakfast was delicious. The room is a little small and dated ,the bed was comfortable and the room was warm and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wendy is a great host and this B&B is in a super location to explore Plymouth.
Stayed 2 nights in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Age is just a number
Wendy was one of the nicest landladies we've met for many a year. The breakfast was nearly as good as she was as well.
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altogether spot on as always
Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very welcoming Wendy is a marvellous host and would highl y recommend
Stayed 2 nights in Nov 2023

10/10 Excellent

Arturas

Stayed 1 night in Nov 2023

10/10 Excellent

Sue

Stayed 1 night in Nov 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't get caught out
Can't really say much about the hotel myself but one thing to be wary of hotels.com I discovered today I booked this property late last night hotels.com let me book this so didn't think much of it until I arrived at the hotel I couldn't call them the number was dead the door bell I rang but no answer. I emailed but no answer It the small Print it says on hotels.com that last check in is 8pm so I was told by hotels.com as I result I was left out in the pouring rain and had to walk around pretty late at night hoping for an alternative. I've probably lost money as a result but please be aware of check in times because you can't get through to anyone at the particular hotel so it appears and you will lose money as hotels.com will let you book it and pay for it even if you can't get in and the hotel owner will not honour it at all or even reply to your emails
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wendy is a lovely host and nothing seems to much trouble. Breakfast is brilliant
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't dislike any aspect of the property, the host Wendy was absolutely fantastic, would happily recommend the property to anybody and if visiting Plymouth again will look for any vacancies here
Stayed 3 nights in Sep 2023

10/10 Excellent

Cindy

Stayed 1 night in Sep 2023

10/10 Excellent

Lorna-Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Booked overnight stay as close to Plymouth pavilions and me were going to see loose women live tour, place was perfect for what we needed! 🥰 Lovely comfortable atmosphere, owner very welcoming. Rooms clean and with everything needed I.e towels, tea coffee facilities hairdryer shower and toiletries. Breakfast is all cooked fresh and was lovely including choice of cereals yoghurts fruits etc. would definitely book to stay again when going out In Plymouth for the evening 😍 Thank you Wendy for a lovely breakfast and overnight stay ☺️☺️
Stayed 1 night in Sep 2023

6/10 Okay

Kelvin

Stayed 4 nights in Sep 2023

10/10 Excellent

Rohan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and peaceful at night
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Gods value for money. Great staff
Stayed 1 night in Sep 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for money.The lady is lovely and makes you feel so welcome.Rooms comfortable with everything you need.Breakfast is a choice and the best .I would highly recommend this place.The hoe and barbacan within walking distance.
Stayed 1 night in Sep 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Fabulously comfortable bed, Wendy was friendly and helpful and the breakfast was great. Decor a little dated but had that old worldly charm and was spotlessly clean. Within walking distance to town centre and seafront and a very reasonably priced car park just around the corner.
Stayed 1 night in Sep 2023

10/10 Excellent

margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely homely feeling
Landlady was a delight could not be more helpful would go again
Stayed 3 nights in Sep 2023

10/10 Excellent

malcolm

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great value accommodation with the best breakfast.
If you're looking for a value for money stay in Plymouth then this is the place. Do not stay here if you're expecting the Ritz! However. Do stay here if you want value for money & the biggest & best breakfast you could ever get. Wendy, the owner runs this place practically single handed, including cooking your breakfast to order. The rooms are a bit dated but cosy & spotlessly clean. It's location is a 20 miute stroll to the barbican & just a stones throw from the waterfront with several bars & restaurants. A big thank you to Wendy for her hospitality & we can't wait to return.
Stayed 3 nights in Aug 2023

10/10 Excellent

Miss

Stayed 2 nights in Aug 2023

10/10 Excellent

Zoe

Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant service and excellent breakfast Can not fault it
Stayed 1 night in Aug 2023

10/10 Excellent

Louise

Stayed 1 night in Aug 2023

6/10 Okay

Andrew

Liked: Staff & service
good value
Stayed 1 night in Jul 2023

10/10 Excellent

Samantha

Stayed 1 night in Jun 2023

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was very good, owner was very friendly but the property was very dated.
Stayed 1 night in Jun 2023

10/10 Excellent

Miss siobhan

Stayed 2 nights in Jun 2023

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near the water and a bus or walk into city good breakfast
Stayed 1 night in Jun 2023

10/10 Excellent

Patrick

Stayed 1 night in Jun 2023

8/10 Good

Joanne

Stayed 1 night in Jun 2023

10/10 Excellent

Donna-marie

Stayed 1 night in Jun 2023

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly owner, interested in my stay and helpful with everything. Room had everything that was needed, with the nice extras of coffee and tea. Plenty of space and comfy beds. Nothing to complain about, Thankyou very much
Stayed 1 night in Jun 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant service and a wonderful breakfast I will definitely be revisiting
Stayed 2 nights in Jun 2023

10/10 Excellent

Hollie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
Our stay was wonderful. We were made very welcome and comfortable. Our room was lovely and clean and had everything we needed and breakfast was wonderful. Nothing was too much trouble. I would highly recommend!
Stayed 1 night in Jun 2023

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay host was amazing and very welcoming would deffo stay here again for sure
Stayed 1 night in May 2023

8/10 Good

Richard

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

STEVE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hosts and superb value.
Stayed 1 night in Apr 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Fantastic and quiet location run by a lovely lady. I would happily recommend to anyone.
Stayed 1 night in Apr 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpfull B & B
Stayed 1 night in Apr 2023

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
university drop off
We have stayed here twice before so we know what we was getting. Wendy welcome us with open arms. when booking only this was room was free wendy offered to move to another room if we wanted to. The breakfast's are just amazing she does not skimp on anything at all. You are sure filled up. Wendy said if her booking where not showing for further stays to phone and see if she is open and try to get us booked in with any dates.
Stayed 1 night in Apr 2023

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo x benefício, Anfitriã acolhedora
Bem localizado, limpo, acolhedor, ótimo café da manhã. Wendy é excelente anfitriã!
Stayed 2 nights in Apr 2023

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Lovely host and location, suited us perfectly
Stayed 2 nights in Apr 2023

6/10 Okay

Christine

Stayed 1 night in Apr 2023