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Thank you for taking the time to review your stay with us at Ibis Plymouth. It is always a pleasure to receive positive feedback.We hope to welcome you back in the future.
Thank you for taking the time to review your stay with us at Ibis Plymouth.It is always a pleasure to receive positive feedbackWe hope to welcome you back in the future.
10/10 Excellent
Kirsty
3 Mar 2024
Liked: Cleanliness, staff & service
Kirsty
Stayed 1 night in Mar 2024
Response from Front Office Manger on 10 Mar 2024
Thank you for taking the time to review your stay with us at Ibis Plymouth.We hope to welcome you back in the future.
We have stayed at the ibis many times and it has always been very clean and the rooms are very comfortable with all the amenities at a really reasonable price. However on this visit our room had an overwhelming smell of cigarette smoke which was really disappointing. We arrived quite late in the evening so were too tired to complain.
Carole
Stayed 1 night in Feb 2024
Response from Front Office Manger on 19 Feb 2024
Thank you for taking the time to review your stay.We are really that your room had a small of smoke in the room All our rooms are all non-smoking, Had we known we would of moved your room for you, as we have 24 hour reception and our receptionist would of only been to happy to move rooms for you.
Thank you for taking the time to review your stay with us at Ibis Plymouth.We hope to welcome you back in the future.
6/10 Okay
Verified traveller
Travelled with family
19 Jan 2024
Liked: Staff & service
Draft trough the door, lack of cleaness, looks bit rundown. No small/little lights if you want to leaveon for a child. Big size lamps right above your beds. Cold bathroom, no heater so had to leave door open to warm it up.
Staff friendly, plenty of parking space. Didn't enjoy cooked breakfast. Lovely croissants though.
Verified traveller
Stayed 1 night in Jan 2024
Response from Front Office Manger on 28 Jan 2024
Thank you for taking the time to review your stay with us at Ibis Plymouth.We are sorry to read you had issues during you stay with us. It is very unusual that the cleanliness was not up to our normal high standard of cleanliness, I will investigate this with Housekeeping.
8/10 Good
Dominic
4 Jan 2024
Liked: Cleanliness
Motel style rooms with good bar/dining.
The room was not spacious so no room for easy chairs but quite adequate and a modern en suite. The staff were very friendly. It was January and cold and very wet and I am sure it would feel quite different in the summer when you can relax, eat and drink outdoors. The bar/restaurant looks good and the menu is quite extensive.
Dominic
Stayed 1 night in Jan 2024
Response from Front Office Manger on 11 Jan 2024
Thank you for taking the time to review your stay with us at Ibis Plymouth.The seating arrangements outside are very popular in the summer with our guests.We hope to welcome you back in the future.
Easy access and parking. Room warm and comfortable. Good choice for breakfast. Good value for money.
Peter
Stayed 4 nights in Nov 2023
Response from Front Office Manger on 5 Dec 2023
Thank you for taking the time to review your stay with us at Ibis Plymouth.It s always a pleasure to receive positive feedback,We hope to welcome you back in the future.
The room was worth the money only improvement would be the food (we had pizza and sauce was spicy and it did not state this on the menu)
Hollie
Stayed 1 night in Dec 2023
Response from Front Office Manger on 5 Dec 2023
Thank you for taking the time to review your stay with us at Ibis Plymouth.We are sorry that the pizza base was quite spicy or you we will pass on your comment to our chef to see if it states a spicy sauce.We hope to welcome you back in the future.
Stayed overnight to go to Derriford hospital very early in the morning.
Everyone could not have been more helpful. All the staff went out of their way to help us.
Jill
Stayed 1 night in Nov 2023
Response from Front Office Manger on 5 Dec 2023
Thank you for taking the time to review your stay with us at Ibis Plymouth.It s always a pleasure to receive positive feedback, We will pass on all your comments.We hope to welcome you back in the future.
Loved the stay here. The bar/restaurant was great. The young bar man there was very professional and friendly. Had a lovely time, thanks.
Steve
Stayed 1 night in Nov 2023
Response from Front Office Manger on 28 Nov 2023
Thank you for taking the time to review your stay at Ibis Plymouth.We will pass on your comments to the staff.We hope to welcome you back in the future.
2/10 Terrible
David
Travelled with partner
19 Nov 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
If you’re planning on staying here because it’s ’doggy Friendly’ - do yourself a favour and stay somewhere else!! The noise from the road and other rooms is so intrusive, clearly an old building with minimal sound proofing - had to pay £10 extra per night for our dog and us to get no sleep, genuinely checked out a day early - avoid!
David
Stayed 2 nights in Nov 2023
Response from Front Office Manger on 28 Nov 2023
Thank you for taking the time to review your stay with us.We are really sorry to hear you did not enjoy your stay with us, Had you let us know about the noise whilst you were still here we could of moved you rooms.
Unique motel style rooms up to a modern standard. Very clean as far as I could see. Easy location for park and ride to the city centre. Friendly staff.
Richard
Stayed 1 night in Aug 2023
Response from Front Office Manger on 13 Aug 2023
Thank you for taking the time to review your stay with us.We look forward to welcoming you back in the future.
This is the third time my wife and I have stayed at Ibis Plymouth, each time the rooms have been warm, comfortable and clean. The accommodation has recently been refurbished and even if the decor is slightly 'quirky it works. On site parking is free and plentiful, and the staff are very helpful, therefore I award the Ibis Plymouth 11/10. Well worth a visit.
Ray
Stayed 4 nights in Jul 2023
Response from Front Office Manger on 1 Aug 2023
Thank you for taking the time to review your stay with us.I will pass on all your positive comments to all the staff.We look forward to welcoming you back.
Our stay was amazing, the staff were fantastic, the room was extremely clean, the linen crisp on the very comfortable huge double bed. Breakfast fantastic, one slight criticism, more limes at the bar for Gin & Tonics please?
Robert
Stayed 1 night in Jul 2023
Response from Front Office Manger on 3 Jul 2023
Thank you for taking the time to review your stay with us at Ibis Plymouth.I will pass on your positive comments to all the staff.I am sorry we did not have lime for you.We hope to welcome you back in the future.
10/10 Excellent
Teresa
1 Jul 2023
Teresa
Stayed 1 night in Jun 2023
Response from Front Office Manger on 3 Jul 2023
Thank you for taking the time to review your stay with us at Ibis Plymouth.We hope to welcome you back in the future.
2/10 Terrible
Jill
1 Jul 2023
Jill
Stayed 1 night in Jun 2023
Response from Front Office Manger on 3 Jul 2023
Thank you for taking the time to review your stay with us.I am sorry you did not enjoy your stay at all with us.
Brilliant place for an overnight stay, room was clean and comfortable the bed especially so. It provided everything we needed, TV tea/coffee making facilities and close to town. Will definitely stay here again
Carole
Stayed 1 night in May 2023
Response from Front Office Manger on 22 May 2023
Thank you for taking the time to review your stay with us at ibis Plymouth.We hope to welcome you back in the future .