6/10 Okay
Eamonn
Travelled with partner
19 May 2024
Liked: Staff & service
Disliked: Property conditions & facilities
We booked the master suite but it was average at best. The room needs modernising in-terms of decoration and furniture.
The room had 2 balconies but both were very small. One of the patio doors wouldn’t open until maintenance repaired it. The other lock on the patio door was broken.
The room didn’t come with any basic facilities ie hairdryer, coffee maker or iron although it did have a safe.
There was a hammock in the room which completely split the room in half, you either had to stride over it or climb under it to get to the bathroom. The hammock couldn’t be taken down.
There is a full glass bathroom door so there is no privacy whatsoever.
The location of the hotel is great and directly on 5th Ave. With that said it is directly above Bar Loco which plays loud music until 2AM and is very loud in the room even with all patio doors shut.
The staff were helpful apart from the fact that at check in we were informed that breakfast was included. The following day we were told it wasn’t included but as far as I could see there was not a dining facility at the hotel!! The hotel also has no elevator.
All in all I would say if you have children then I would not recommend the hotel due to the noise.
The location is great and the staff were all friendly.
Eamonn
Stayed 2 nights in May 2024