Restaurant

Reviews of OYO 241 Ratana Hotel Sakdidet

3 out of 5
OYO 241 Ratana Hotel Sakdidet
24/41 Sakdidet Rd, Muang, Wichit, Phuket

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 128 reviews" "
Rating 8 - Good. 49 out of 128 reviews" "
Rating 6 - Okay. 38 out of 128 reviews" "
Rating 4 - Poor. 9 out of 128 reviews" "
Rating 2 - Terrible. 7 out of 128 reviews" "

8.2/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

mike

Liked: Cleanliness, staff & service
Ok place .
Nice place nice staff . Small ok swimming pool .
Stayed 1 night in Oct 2021
Response from Ammy on 16 Oct 2021
Hi, Mike! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

6/10 Okay

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Ok small hotel pool is great to cool off
Ok hotel staff very nice and helpful . Rooms ok clean . Tv Chanel’s have English movie and news also . Restaurant is closed at this time . But can order in . 7/11 close by and food street venders .
Stayed 1 night in Oct 2021
Response from Ammy on 18 Oct 2021
Hi, Mike! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay and work
Excellent value for money, great room and facilities. Fast WiFi so perfect for working too! Could be in a better location and closer to more bars/restaurants/attractions but all in all an excellent stay and perfect for what I needed.
Stayed 2 nights in Feb 2020
Response from Andy on 4 Mar 2020
Hey David!, Thanks for making our day by your charming words. Glad you liked our services. Regards, Andy

4/10 Poor

Edgar

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019
Response from Edward on 31 Aug 2019
Sincere Apologies, Edgar! We’re disappointed to see that our guest is dissatisfied with our services. However, we’d love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Edward

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and friendly staff. We got a lot of support and help from them Good communication and location. Good food just around the corner and a lot of markets
Stayed 1 night in Mar 2019

4/10 Poor

Anita

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beware
Lovely hotel but nothing nearby. Cost me £50 a day to get to the local beach. Only a few local street food places to eat, not good being a dieabetic, no restaurant in hotel only breakfast but was very basic. Staff nice and helpful and pool was nice but on a main road. Booked here for 4 weeks, tried to get a refund for a week or two but hotels.com could not get in touch hotel so lost out all round
Stayed 28 nights in Jan 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a solo traveler and did not speak the langue there and the manger had taken me to where I could eat food and she walked with me to the store so she could communicate with the people for me, Her and the whole staff were so wonderful and it made my stay there suburb. You could not wish for kinder souls and if I ever have to come back with work I will stay here again.
Stayed 10 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Dec 2018

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place for the price!
Rattana residence was a very pleasant experience for my friend and I. The lady at the desk was one of the most friendly and helpful people we have met while in Thailand! The room was clean and spacious with free water. Overall I would give the hotel a great rating. The location is the only thing, it’s not perfect but we rented bicycles which was a good way for transportation to Phuket Town.
Stayed 2 nights in Dec 2017
Response from Nueng on 4 Jan 2018
Thank you for your good feedback.We very much appreciate. We looking forward to welcome you back many more time in the future.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with the stay
Superb hotel. At the time I stayed they were building a new coffee shop as part of the hotel but construction sounds were not a problem. Very respectful workers! The hotel staff were very friendly and helped me in many ways from scooter rental to replacing the key I snapped in the door! They always give sound advice and try to find the best value and quality version of whatever it is you need. I felt very welcome and relaxed there. The terrace area is a great place to watch the sun sink away with a view of the big Buda sat on the hill. Gym facilities were very good. Quite basic but enough for a full body workout used in the right ways. The room was kept very clean by the staff and the free bottles of water were a welcome addition. The local area has everything you need for a pleasant stay including a 7eleven which is just a 1 minute walk from the hotel. I cannot recommend this place enough to people first visiting Thailand. It has all the comforts of a modern hotel and a great location to adapt to the Thai lifestyle.
Stayed 3 nights in Dec 2017
Response from Anongrat on 4 Jan 2018
Thank you for your feedback , we very much appreciate. . We are looking forward to welcome you back to our hotel in the further. Should you have any other inquiries or require further information, please feel free to contact us at all time.

8/10 Good

Anthony, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for an affordable price
The room was nice, not the most modern but it was clean and the best was comfortable. There is not much going on around the hotel
Stayed 1 night in Dec 2017
Response from Nueng on 4 Jan 2018
Thank you for your feedback .We are looking forward to welcome you back to our hotel in the further.

10/10 Excellent

Faisal, Pakistan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tidy hotel
We stayed there with 2 kids. The room is spacious and room service is very good. We always found our room tidy and made up.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not accommodating to my needs and was rude and misled me to other services about the area for the managers own personal gain!

6/10 Okay

Verified traveller

A bit difficult to book via mobile phone. But overall was fine.

10/10 Excellent

Chris, chandlers ford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value for money, friendly staff
Great stay here, amazing value for money with great staff and very cheap motorcycle hire which helped the poor location and very expensive price of taxi's (trying to sting tourists). very clean room and nice size, free water and great shower.

8/10 Good

Charlene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice but secluded
This hotel would be good for business folk, but out the way for families

10/10 Excellent

LuisK, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stuff
From the first they help me a lot. Specially with the language they didn't hesitate in being my interpretersinterpreters at any time.

4/10 Poor

MAHAD SALIM

Liked: Cleanliness, staff & service
Disliked: Room comfort

2/10 Terrible

Ron, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy Camper =(
When we arrived we noticed that the hotel wasn't exactly like we pictured it from the photo's we saw online. The rooms were small, fridge smelt like "Durian" and the walls, bathroom shower, sink, flooring, and shower curtain were full of black mold. Cleaning crew showed up daily I guess to empty the trash can since their was a sign in the bathroom that said you "CANNOT FLUSH TOILET TISSUE DOWN TOILET". We were expected to throw away used toilet tissue in the trash can instead of flushing it. We asked about the fitness center they had listed on the website and found out that the Fitness Center was three pieces of outdated equipment from about thirty years ago parked on the roof of the hotel next to the so called dining area. Everything was out dated NOT maintained. The televisions were from the 80's and the WiFi dropped every few minutes. Room power would shut off for no reason. The bath towels were old and frayed and the beds felt like we were sleeping on wooden boards. Services were limited to NO services unless you need to print your boarding passes where they charged you for each sheet of paper and there were four of us staying there. If you needed an iron this was NOT the place for you. This experience has prepared my family and I for any upcoming missionary trips we plan to take to a 5th world country. The location wasn't great either. We spent a lot on locals posing as taxi drivers because NOTHING was within walking distance besides a 7Eleven store at the corner.

6/10 Okay

Alexandra, Uk

Liked: Cleanliness, staff & service, room comfort
Very cute hotel!
Stopover stay! Was lovely little place very pleasant. No restaurant and gym is on the roof so very hot but ideal for the price. Location was out of the way but ideal for us as we were renting a motorbike to Cape Panwa, which took about 15 minutes.

10/10 Excellent

ANTONIO, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great days at rattana
The staff were really friendly. Excellent hotel

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Remote Location
This hotel isnt bad - it doesnt have many amenities and the wifi in the room did not work. The problem is that it is so far away from anything you spend a fortune in taxi rides to all the tourist spots. I booked two rooms here but ended up only staying one... not worth it.

2/10 Terrible

PINKY, SYDNEY, AUSTRALIA

Disliked: Staff & service, property conditions & facilities, room comfort
Negative week in Rattana Residence @ Sakdidet
Negative week in Rattana Residence @ Sakdidet :Phuket Thailand: BACKPACKER HEAVEN To All you Travellers; Arriving in Rattana residence @ Sakdidet, we were very tired from flying with 2-hour transport to the hotel residence. First inspected the standard room, which I order through Expedia a twin room with extra bed. I came with my family, my wife and my son. They gave me was a double and a single bed. Later the staff let me to choose, and nothing came to my satisfaction. Then they gave me a large family room, the room got a living room and a bedroom. In that room again had a queen size bed and a single bed and above all the staff advised me to put a single bed, which will be too small. At the end I took 2 x twin rooms and paid for it. One of the rooms I have paid in advance to Expedia. No refund back. Later the staff called me and told me that She under charge me by 500 Thai Bhatt. Please don’t be fooled with the rates, what they advertised on banners in front of the hotel and in the lobby are not the real rates. That was part of that Negative I experienced. And there is MORE!!!!!!!! • Expedia had promised me, and I as well called from Sydney the Staff of this residence, which I will get coffee and tea maker. They told me it would be no problem. Coming to the room NO Coffee & Tea maker not even a Kettle. Later they gave me a Kettle Only, I had to buy coffee or tea in the supermarket. If needed more comment, I will provide as there where limited characters to write. Please ask

8/10 Good

Judita, Melbourne

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable hotel
Staff was very very friendly, rooms are cleaned every day, they give you new sheets, towel, toilet paper, drinking water, toiletries etc. Very comfortable, has air-con. However, it's far from the cities and you have to get a taxi. Taxi to city is booked though the hotel and it's very expensive, or a better option is to hire a scooter. There's 7Eleven just next to the hotel and places to buy street food, and if you are staying there that's where you'll be eating, because at least in my room there was no microwave or cutlery, so keep in mind to eat out every time.

10/10 Excellent

Josh, Manitoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel
If you're looking for a hotel close to "the action" this is not the hotel for you. Located in a quiet area of Phuket close to a couple shops and convenience stores (one being literally around the corner 100 feet from hotel). Very clean and newer modern hotel. Can't beat the rates! I would definitely stay here again

8/10 Good

Josh, Manitoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms, clean
Huge rooms, A/C, near a couple shops and convenience stores, nice modern style building. Very pleasent stay here.

8/10 Good

lila, kamloops, bc, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
our stay here was adequate for sure. location isn't great so we rented a scooter.

8/10 Good

alex, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay
Not a bad thing to say .. great place .nice rooms .treated really well .kinda hard to get to main part of town thought but if you have a scooter not a problem

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night prior to leaving for Ao Nang on the ferry the next morning. The hotel was clean and the staff very nice and helpful. There is really nothing close to the hotel with the exception of a few local markets and street vendors

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Irina, Russia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good hotel with bad location
I was staying in this hotel for 9 nights. Hotel is ok, there is no breakfast, but for 30$ per night, i think it's not bad. Only one problem, it's located in Phuket town, it's far away from everything!!! You will spend a lot of money and time to go somewhere, think twice to rent the room here!

8/10 Good

chris, southampton uk

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but a bit out of town
Very nice clean hotel needed at last minute quick booking within ten minutes with expedia hotel was out of town so a taxi, tuk tuk or own transport required staff did not speak good English so a bit lost in translation 7 11 store on corner of street with ATM handy no problem picking up a taxi on the road. Building site that our balcony overlooked was noisy until late at night in jan 2014

6/10 Okay

John H, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally acceptable
Average hotel in a not particularly exciting neighborhood. We stayed there for a night on the way to Koh Phi Phi. Only complaint was the difficulty using the A/C.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ario, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for the quality received!
I stayed at this hotel for a quick night-over before heading to Phi Phi. The accommodations were affordable, clean, and high end. It seems like it would be a good hotel for business travel. The location appeared to be average.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel to stop for a night
Hotel was nice. Good clean room. Surrounding area was not particularly attractive and was a bit smelly. Good for a stop over before traveling by boat to one of the islands.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service
It is very far from your normal moving around. Hotel does not provide basic need with 3 pin adapter for your laptop/mobile phone charging. When finally, I told them that I would quit the room, they bought one from outside. I had to pay 75 bhat. I am a frequent traveller and I have never experienced similar situation. No breakfast. No hotels where I could find Indian food. Gym should improve. I have written this be'coz to improve. TKS.

6/10 Okay

Anish

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern, away from turist crowds
We stoped in Phuket for a night to catch a flight out of Thailand. I was a little hesitant as this was the cheapest hotel on the site. We stayed here and I was pleasantly surprise! The place is modern, clean, new and the service was great. The restaurants around it have delicious local food at local prices.

8/10 Good

Mark, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get a lot of hotel for not many Baht!
We booked a suite room which was cheaper than most basic rooms in other Phuket hotels. Whilst the location may not be the best, it was fine for us and the room was great, the staff friendly and the price fantastic. Will visit again.

6/10 Okay

Donnacha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok for 1 night stop over
Hotel is perfect if you get in to Phuket after the last ferry and can't go to phi phi until morning ferry. There is very little in the hotel and few decent places to eat around it although the BBQ place up the road is lovely!! The room itself is perfect and tidy big bed tv with plenty channels and a shop around the corner where you can grab your few bits. No breakfast either!

4/10 Poor

magdalen, Australia - VIC - Melbourne

Disliked: Staff & service, property conditions & facilities
Facilities: Nothing special, pool not clean; Value: Could be better; Service: Unhelpful, My sons bed had no covers; Cleanliness: Hygienic ; close to national bus terminal

6/10 Okay

Phil, Holy Island UK

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in an awful location
We stayed here for 1 night to break up the journey between Krabi and our flight to Bangkok the next day. The hotel is very new and the rooms are spotlessly clean with good wifi signal. The only downside is, it's several kilometres out of Phuket Town, so there's not really anything to do on a night without getting taxis etc. There are some small local cafes and shops nearby, so you won't be completely stuck. This hotel is ideal for a 1 night stopover, but not for any longer. This is purely because of it's position.. I could not fault the hotel itself in any way. Shame about the location.

6/10 Okay

Patrycja, Australia

Liked: Cleanliness, property conditions & facilities
Cheap but far from the town
Hotel is nice, clean surrounded by typical Thai food courts. Pretty far from the town centre but if u book a tour you will have hotel pick up anyway. Staff like other places speak little English . Overall ok

4/10 Poor

Greatscot, Shanghai, China

Liked: Cleanliness
Disliked: Staff & service
Security Issues
This fairly new hotel has a pleasant lobby area with boutique pretentions and fairly large rooms which are clean and in good condition. Difficulties arise if you don't have your own transport. I was forced to pay extra on top of what I'd already paid to the airport taxi company as they argued (rightly I'm sure) that it wasn't in Phuket Town and my boat trip on the first day nearly didn't happen as the pick-up was unable to find the hotel and another taxi had to be hastily arranged. It is true you can get the great little pink bus into town for next to nothing but they finish around 5pm and any taxis/tuk-tuks will try to hugely overcharge you to return in the evening as they know you don't have much choice. My main complaint was that not only did they not have a safe in my room #not that uncommon really) but that they had no facility at reception for guests to leave valuables. After stating politely that I found this quite incredible I was told that I could pay to upgrade to a delux room and have a safe there. After more protests the couldn't-really-care-less receptionist eventually said I could use the safe in one of the empty rooms. All the while an aggressive young man behind the counter was barking comments in Thai. Not speaking Thai I had no idea what he was talking about but from his tone I guessed it was not 'Have a nice day'. After a few nights, even though I was unable to cancel the rest of my booking, I decided to call it a day and move on.

8/10 Good

Per, Aarhus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We used Rattana Residence as a pit stop before going to Phi Phi. It's a nice hotel in a not so nice area - but close to the pier. The receptionist arranged ferry tickets and transport to the pier for us for 400 Baht pr. person. There's a nice super market 50 meters from the hotel which was very nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place away from Patong
Great staff at hotel, location is bit far from beaches but with car/motorbike you can drive anywhere easily.

6/10 Okay

Nattas, Melbourne VIC, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but abit far from anything
This establishment is quite nice but it lacks location location location. Although it's only 4kms from Phuket town, 4kms in Phuket terms is quite far! It'll set you back 200BHT to get into town by taxi and only 2/5 tour companies knew where Rattana was located! Maybe best for those who know the area quite well and/or staying for business. Also ok if you've rented a scooter or car. Reception speak minimal English. There is not much going on in Phuket town either.

6/10 Okay

Verified traveller

wouldn't stay there again
Nothing horrible about this place. Just on the wrong side of the island and pretty plan. We have been travelling for a while and most of our rooms have had charm and a hidden gem quality to them. This one just didn't have that. The suite was very spacious they could have done a better job at utilizing space available. You'll also need a rental car.