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Reviews of Ghl Hotel Abadia Plaza

4 out of 5
Ghl Hotel Abadia Plaza
Carrera 8 No. 21 - 67, Pereira, Risaralda

Reviews

9.4

Exceptional

Rating 10 - Excellent. 212 out of 301 reviews" "
Rating 8 - Good. 70 out of 301 reviews" "
Rating 6 - Okay. 14 out of 301 reviews" "
Rating 4 - Poor. 2 out of 301 reviews" "
Rating 2 - Terrible. 3 out of 301 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in May 2024
Response from Inosencia Arias Gerente General on 14 May 2024
Sr. Mohammed Muy buenas tardes Agradecemos el tiempo que nos brindó para dejarnos esta excelente reseña, la cual recibimos con mucho orgullo. Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

6/10 Okay

Johny

Liked: Cleanliness, staff & service
Very bad WiFi
Stayed 4 nights in Jan 2024
Response from Inosencia Arias Gerente General on 24 Apr 2024
Estimado Sr. Johny Muy buenos días Agradecemos el tiempo que nos brindó para dejarnos esta reseña. Lamentamos el inconveniente con el servicio de WIFI. De inmediato tomamos las acciones necesarias para evitar este tipo de inconvenientes. Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

10/10 Excellent

Leidy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!!
Stayed 1 night in Apr 2024
Response from Inosencia Arias Gerente General on 9 Apr 2024
Dear LeidyThank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Lisnet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amé los exteriores y jardin del hotel. Puede mejorara apariencia de la habitación y baño. Renovación.
Stayed 2 nights in Feb 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay here. Staff were super helpful and helped make the stay as enjoyable as it was!
Response from Inosencia Arias Gerente General on 27 Feb 2024
Dear William Thank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

8/10 Good

David

Travelled with family
Liked: Staff & service
Dirt
Stayed 1 night in Jan 2024
Response from Inosencia Arias Gerente General on 13 Feb 2024
Estimado David Muy buenos días Agradecemos el tiempo que nos brindó dejarnos conocer su percepción, la cual es muy valiosa para nosotros. Desearíamos conocer si presentó alguna inconformidad o sugerencia para mejorar la experiencia de nuestros huéspedes. Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is the best!
Stayed 1 night in Jan 2024
Response from Inosencia Arias Gerente General on 2 Feb 2024
Dear RobertThank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge Renovation underway. For the price goodchoice
Keep in mind this hotel is going over a huge masive renovation. Other than that, I love almost everything. The location is not the greatest, keep that in mind also. After 7 pm you should not stay walking in that area. This hotel is a good price for what offer.
Stayed 1 night in Dec 2023
Response from Inosencia Arias Gerente General on 29 Dec 2023
Dear Felipe.Thank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Inosencia Arias Gerente General on 29 Dec 2023
Estimada Adriana Muy buenos días Agradecemos el tiempo que nos brindó para dejarnos esta excelente reseña, la cual recibimos con mucho orgullo. Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel but they ripped me off with the laundry services. 5x more than it should have been. The prices were posted, but I didn’t even look since everything else in the whole country was cheaper then back home so I had no complaints… until I got laundry done here. I feel cheated.
Response from Inosencia Arias Gerente General on 20 Feb 2024
Dear David.Thank you for your time to share your comments with us. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Inosencia Arias Gerente General on 22 Nov 2023
Estimado José Luis Agradecemos el tiempo que nos dedicó para dejarnos esta valiosa reseña, la cual es muy importante para nosotros.Cuente con un equipo para servirle en una próxima visita a nuestra ciudad.Cordial Saludo,Inosencia Arias CorderoGerente General

10/10 Excellent

Carlos

Travelled with partner
Liked: Amenities
Very nice hotel and staff
Stayed 2 nights in Aug 2023
Response from Inosencia Arias Gerente General on 6 Sept 2023
Estimado Carlos Muy buenos díasNos alegra conocer que disfruto de su reciente estadía, lo cual es muy valioso para nosotros. Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room, good breakfasts
Stayed 1 night in Aug 2023
Response from Inosencia Arias Gerente General on 6 Sept 2023
Estimado CarlosMuy buenos díasAgradecemos el tiempo que nos brindó para dejarnos esta excelente reseña, la cual es muy grato para nosotros leer sus valiosos comentarios. Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

10/10 Excellent

mark

Stayed 1 night in Aug 2023
Response from Inosencia Arias Gerente General on 24 Aug 2023
Estimado Mark Muy buenas tardes Agradecemos el tiempo que nos brindó para dejarnos esta excelente reseña, la cual recibimos con mucho orgullo. Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Jul 2023
Response from Inosencia Arias Gerente General on 17 Aug 2023
Dear Mr. Pain.Thank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Harold B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Inosencia Arias Gerente General on 17 Aug 2023
Estimado Harold Muy buenos días Agradecemos el tiempo que nos brindó para dejarnos esta excelente reseña, la cual recibimos con mucho orgullo. Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

10/10 Excellent

Luz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and the staff really service oriented
Stayed 1 night in Jul 2023
Response from Inosencia Arias Gerente General on 3 Aug 2023
Dear Luz Thank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

8/10 Good

lisandra, Union City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping are and plaza
Stayed 2 nights in Jul 2023
Response from Inosencia Arias Gerente General on 3 Aug 2023
Dear Lisandra Thank you for your time to share your comments with us. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff are very friendly ,clean place good food i will strongly recommended this hotel.
Stayed 10 nights in Jul 2023
Response from Inosencia Arias Gerente General on 24 Jul 2023
Dear LuisGood afternoon Thank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Inosencia Arias Gerente General on 14 Jul 2023
Estimado Arthur Muy buenos días Gracias por el tiempo que nos dedicó para dejarnos esta excelente calificaión, la cual recibimos con mucho orgullo.Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel, comfortable and convenient (close to the airport and main touristic attractions). My suggestion is having power plugs next to the bed. Staff is friendly and they will help you with anything you need. By night it is a lonely area so I recommend taking taxis wherever you go.
Stayed 3 nights in Jun 2023
Response from Inosencia Arias Gerente General on 26 Jun 2023
Dear LuisThank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Diana E

Stayed 2 nights in Jun 2023
Response from Inosencia Arias Gerente General on 14 Jul 2023
Estimada Diana Muy buenos días Agradecemos el tiempo que nos brindó para dejarnos esta excelente reseña, la cual recibimos con mucho orgullo. Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

10/10 Excellent

Balt

Stayed 1 night in Apr 2023
Response from Inosencia Arias Gerente General on 11 Apr 2023
Sr. Balt Muy buenos días Gracias por el tiempo que tomo para calificarnos, recibimos con muchísimo agrado su puntuación, la cual nos anima a seguir trabajando para la satisfacción de nuestros huéspedes. Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Inosencia Arias Gerente General on 11 Apr 2023
Estimado DanielMuy buenos días Nos enorgullece conocer que disfruto de su reciente visita, gracias por el tiempo que nos brindó para calificarnos.Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff make Abadia Plaza my favorite hotel in Pereira. The rooms are comfortable and the whole hotel is spotlessly clean and well maintained.
Stayed 27 nights in Mar 2023
Response from Inosencia Arias Gerente General on 4 Apr 2023
Dear Mr. Smith Thank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful check in and the valet walked us to our room and we were greeted with a cool glass of orange water. Excellent hotel in the center of it all
Stayed 1 night in Mar 2023
Response from Inosencia Arias Gerente General on 27 Mar 2023
Dear TomothyGood morning Thank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Eli, Coral Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located on a Main Street which can get very busy in the day and calms down at night. Overall the staff is great, AC is cold, restaurant has great food.
Stayed 5 nights in Feb 2023
Response from Inosencia Arias Gerente General on 17 Mar 2023
Dear EliThank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Haroldo, orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, even personalized omlettes, perfectly situated, tucked away almost in the middle of all the hustle and bustle, spacious rooms, great staff, stayed 2 nights, 2 rooms, plan to come again
Stayed 2 nights in Jan 2023
Response from Inosencia Arias Gerente General on 2 Feb 2023
Dear Mr. HoroldoThank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

doky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Very friendly staff, nice room. Didn’t stay long enough to get all of what the hotel offers.
Stayed 1 night in Jan 2023
Response from Inosencia Arias Gerente General on 24 Jan 2023
Dear Mr. Doky Thank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Inosencia Arias Gerente General on 24 Jan 2023
Estimado HuéspedMuy buenos días Agradecemos el tiempo que nos brindó para calificarnos, lo cual recibimos con mucho orgullo.Cuente con un equipo para servirle en una próxima visita a nuestra ciudad. Cordial Saludo,Inosencia Arias Cordero

10/10 Excellent

Merrill

Liked: Cleanliness, property conditions & facilities, room comfort
awesome place highly recommend
Stayed 6 nights in Jan 2023
Response from Inosencia Arias Gerente General on 20 Jan 2023
Dear MerrillThank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Samuel, bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abadía Plaza Hotel delivered excellent service, cleanliness & a real welcoming experience! They were very informative, always checked in to see how I was doing & the staff were just amazing! All I can say is that I will be back!
Response from Inosencia Arias Gerente General on 16 Jan 2023
Dear SamuelThank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the Pereira Center
Response from Inosencia Arias Gerente General on 12 Jan 2023
Dear CarlosGood morning Thank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a place to sleep in
A lot of noise. You can even hear the conversations that people are having above you.
Stayed 28 nights in Dec 2022
Response from Inosencia Arias Gerente General on 12 Jan 2023
Dear EdwarThank you for your time to share your comments with us. We apologize for the noise. We continue working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

8/10 Good

cesar

Liked: Staff & service, amenities, property conditions & facilities
Nice place near to the airport
Stayed 1 night in Jan 2023
Response from Inosencia Arias Gerente General on 6 Jan 2023
Dear CesarThank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

8/10 Good

Roso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Inosencia Arias Gerente General on 6 Jan 2023
Sr. Roso Muy buenos días Gracias por el tiempo que nos decicó para realizar esta reseña, la cual es muy importante para nosotros. Cuente con un equipo dispuesto para servirle en su próxima visita a nuestra ciudad. ¡Siempre Bienvenido!INOSENCIA ARIASGerente General

8/10 Good

Sergio

Stayed 1 night in Jan 2023
Response from Inosencia Arias Gerente General on 6 Jan 2023
Estimado Sergio Muy buenos días Agradecemos el tiempo que nos decicó para realizar esta reseña, la cual es muy importante para nosotros. Cuente con un equipo dispuesto para servirle en su próxima visita a nuestra ciudad. ¡Siempre Bienvenido!INOSENCIA ARIASGerente General

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abadia Plaza is my favorite hotel in Pereira. The staff are friendly, patient, and helpful. The hotel is spotlessly clean and pleasantly decorated. Its location in the heart of the city makes Abadia Plaza convenient for shopping and dining.
Response from Inosencia Arias Gerente General on 6 Jan 2023
Dear Mark Good morning Thank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The skull stayed here
A good place to stay, close to everything. The staff very friendly and eager to answer any question to help you. They have restaurant which serves excellent food.
Stayed 2 nights in Dec 2022
Response from Inosencia Arias Gerente General on 21 Dec 2022
Dear OrlandoGood afternoonThank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Harold B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay in Pereira
Great hotel near everything. Friendly staff, good restaurant
Stayed 3 nights in Dec 2022
Response from Inosencia Arias Gerente General on 16 Dec 2022
Dear HaroldThank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

8/10 Good

Luisa María

Travelled with partner
Liked: Cleanliness, staff & service, amenities
El precio es buenísimo. Ubicación en el centro con todo cerca y muy tranquilo. Caminamos hacia dos centros comerciales y restaurantes.
Stayed 2 nights in Nov 2022
Response from Inosencia Arias Gerente General on 17 Nov 2022
Sra. Luisa Maria Muy buenas tardes Gracias por el tiempo que nos brindó para dejarnos esta reseña, la cual es muy valiosa para nosotros.Cuente con un equipo dispuesto para servirle en su próxima estadía a nuestra ciudad.¡Siempre Bienvenida!Cordial Saludo,Inosencia AriasGerente General

8/10 Good

Zenia, naples

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Bad neighborhood, but the staff and how clean it is make you forget where the hotel is located. The restaurant has excellent lunch we were very pleased
Stayed 3 nights in Nov 2022
Response from Inosencia Arias Gerente General on 16 Nov 2022
Mr. Zenia Good morning Thank you for your time to share your comments with us. They encourage us to keep working for our guests’ satisfaction. We apologize for the neighborhood.Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.

10/10 Excellent

Rolando, Calgary

Liked: Staff & service, amenities, property conditions & facilities
Great customer service, nice and clean place.
Stayed 1 night in Oct 2022
Response from Inosencia Arias Gerente General on 11 Oct 2022
Sr. Benitez Muy buenos días; Agradecemos profundamente el tiempo que nos brindó para realizar esta excelente reseña, la cual es valiosa para nosotros, y nos anima a continuar esforzándonos para la satisfacción de nuestros huéspedes. Cuente con un equipo dispuesto para servirle en su próxima visita a nuestra ciudad. ¡Siempre Bienvenido!

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 7 nights in Sep 2022
Response from Inosencia Arias on 18 Sept 2022
Dear MiguelThank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIASGeneral Manager

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Good hotel en El Centro
Decent hotel for the price. My room had a balcony facing the inside and overlooking the dining area so I had no view of the outdoors. The rooms are OK otherwise. Wifi worked well, tv worked, shower is good with hot water. The breakfast was good.
Stayed 2 nights in Sep 2022
Response from Inosencia Arias on 18 Sept 2022
Dear JoshuaThank you for your time to share your comments with us. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIASGeneral Manager

8/10 Good

Rodney, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Pereira. Staff is su7per attentive and the property is maintained well. Breakfast was good. Only criticism is the shower/toilet are is small and the air conditioner for our rooms took hours to cool it down. You have to use your room key to activate the lights and AC so it only works when you are in the room.
Stayed 2 nights in Sep 2022
Response from Inosencia Arias on 13 Sept 2022
Dear Mr. RodneyGood afternoonThank you for your time to share your comments with us. We apologize for the inconvents and we to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, INOSENCIA ARIAS General Manager

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Art Deco inspired decor with original artwork throughout. Very capable, very efficient staff maintain a spotless hotel. Food is much better than Movich. Area around the hotel us a bit sketchy but very convenient to everything downtown.
Stayed 28 nights in Aug 2022
Response from Inosencia Arias on 5 Sept 2022
Dear Mr. SmithGood MorningThank you for your time to share your comments with us. They are memorable and delightful, and they encourage us to keep working for our guests’ satisfaction. Do mind for your next visit, you will be assisted by a willing staff to help.We long to have you back in Pereira City.Best wishes, Inosencia AriasGeneral Manager

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Inosencia Arias on 29 Aug 2022
Estimado WilsonMuy buenas tardesGracias dedicarnos un espacio de su tiempo para dejarnos esta reseña, sobre su reciente visita. Lo cual, es muy valioso para nosotros.Cuente con un equipo dispuesto para servirle en su próxima estadía a nuestra ciudad.¡Siempre Bienvenido!Cordial Saludo,INOSENCIA ARIAS Gerente General

10/10 Excellent

Claudia milena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm
Stayed 1 night in Aug 2022
Response from ADRIANA ORTIZ on 9 Aug 2022
Estimada Milena Muy buenos días Agradecemos profundamente el tiempo que nos brindó para realizar esta recomendación, la cual es muy importante para nosotros. Cuente con un equipo dispuesto para servirle en su próxima visita a nuestra ciudad. ¡Siempre Bienvenida! Cordial Saludo, ADRIANA ORTIZ HURTADO Gerente General

10/10 Excellent

Stephen

Stayed 1 night in Jul 2022