19 Moo 1 T. Nagulea, A. Banglamung, Pattaya, Chonburi
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff was not accommodating even when lobby was empty, we requested an ocean view and it was the tiniest of sliver the rest was blocked by trees and other buildings, floors were dirty in room and throughout hotel, shower liners molded, water kettle broken, tv was 15 years dated and didn’t work, and room doors are warped around the frame and have cracks visible at night
On the plus side the Bell hops are fantastic and help get you out as fast as possible to your destinations, the pool was beautiful, there is a fantastic beach restaurant when you leave the property and walk about a quarter of a mile to the right we eat there more than anything connected to property
Christina P
Stayed 4 nights in Dec 2023
Response from Cholchan Pattaya Beach Resort on 9 Jan 2024
Dear Christina,Greetings from Cholchan Pattaya Beach Resort!We would like to thank you for staying with us and for taking the time to write your review! It's great to hear that you were highly pleased with the services provided by our wonderful bellhops and that you loved our beautiful swimming pool.However, we regret to hear that there were some concerns that you came across and kindly accept our apologies for the inconvenience you had. Yet, we highly appreciate those not-so-positive comments as they allow us to improve. Rest assured that we noted them all for rectification. Once again, many thanks for your input and we hope to have you back for a lovelier stay.Best regards,The Management
8/10 Good
Martyn
26 Dec 2023
Liked: Amenities
Too far from night life
Martyn
Stayed 1 night in Dec 2023
Response from Cholchan Pattaya Beach Resort on 5 Jan 2024
Dear Martyn,Greetings from Cholchan Pattaya Beach Resort!We would like to thank you for booking our property and for leaving a nice rating that indicates your satisfaction. We look forward to having you back.Best regards,The Management
Next to the sea, there is a door behind the hotel leading to a private virtual seaside path, quiet, beautiful view, strong sea breeze, attentive staff, good service, and fast. Quiet, peaceful, private, and safe if you have a chance to go to Pattaya. Will go back to stay again.
This Hotel offers excellent accomadation set in a quiet area by the sea.Pleasant walks along sea front and bikes are available free of charge ! Beach not accesable near hotel as very muddy ! The pool is lovely and set out with main pool leading to childrens pool
Drinks and food served by the pool all day !.
Rooms were excellent . sheets / towels
changed everyday .we had side sea facing room in garden wing and sunsets were amazing. I reccomend the breakfast so much variety on offer very nice !.Although the hotel is 15 mins away from main Pattaya beach the hotel operates a free shuttle bus that drops you a short walk from a sandy beach with everything going on ! we always found it a relief to get back to the hotel after the hustle and bussle of down town Pattaya. Overall we really enjoyed our stay at this hotel .Our only complaint would be communication with the staff was difficult as many did not speak english but they tried there best !
Keith
Stayed 8 nights in Jan 2020
Response from Cholchan P on 30 Jan 2020
Dear Keith
Thank you very much for sharing your experience with us.
I was pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our first concern.
Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs.
We look forward to welcoming you to our hotel again sooner .
Best Regards
Pacharin W.
Guest Service Manager
I liked every thing about this hotel and every body is friendly and helpful. Some one complains that beach is dirty but not sure what was his expectation I don’t see dirty beach I did my running exercise and the pool area looks very good very clean even out side is save if you go for walk by the beach I see securities all over along the beach lightings there is a big temple to go for walk and thousands of peoples coming there . I guarantee if you don’t leave hotel for 2 days you don’t get tired they have weightlifting gym as well I liked the beach front walk way break works design it’s very clean, the sound of birds in the morning is so relaxing . I will be back there . Don’t miss there breakfast buffet I recommend you to get that with your reservation. Big land for this hotel to walk around and take pictures .
JawadAkbarpour
Stayed 3 nights in Dec 2019
Response from Cholchan P on 24 Dec 2019
Dear Jawad Akbarpour
Thank you very much for your positive comment and excellent rating.
I'm delighted to read that you had an excellent stay with us and particularly value our hotel.
Your comments on the service provided by our staff are most gratifying and will be shared with the entire team.
It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again very soon
Best Regards
Pacharin W.
Guest Service Manager
6/10 Okay
patimaporn
Travelled with family
7 Dec 2019
Disliked: Cleanliness, room comfort
patimaporn
Stayed 1 night in Nov 2019
Response from Cholchan P on 8 Dec 2019
Dear Khun patimaporn
Thank you for your rating
Best Regards
Pacharin W.
Guest Service Manager
Dear Valued guest
Thank you for your excellent rating
Best Regards
Pacharin W.
Guest Service Manager
6/10 Okay
Kj
25 Nov 2019
Liked: Cleanliness
Nothing unique nothing exciting. Didn’t have a good vibe saying here felt uncomfortable the whole time
Kj
Stayed 6 nights in Nov 2019
Response from Cholchan P on 28 Nov 2019
Dear Kj
Thank you for taking the time to share your comment with us
We are looking forward to welcome you back in the near future.
Best Regards
Pacharin W.
Guest Service Manager
Plenty of open space , Beach right on the yard .
large room , polite staff. Good for quite holiday,
Not good for the people’s who loves club and shopping
Humayun
Stayed 1 night in Oct 2019
Response from Cholchan P on 28 Oct 2019
Dear Humayun
Thank you for taking the time to tell us about your experience at Cholchan Pattaya Beach Resort.
We hope to have the chance of hosting you again in order to provide the standard of services.
Best Regards,
Pacharin W.
Guest Service Manager
4/10 Poor
Patcharinee
14 Oct 2019
Bad dinner bad breakfast
Patcharinee
Stayed 1 night in Oct 2019
Response from Cholchan P on 15 Oct 2019
Dear Khun Patcharinee
Thank you for taking the time to tell us about your experience at Cholchan Pattaya Beach Resort.
I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies.
I do appreciate you bringing this issue to our attention and therefore giving us an opportunity to improve.
We hope to have the chance of hosting you again in order to provide the standard of services.
Best Regards,
Pacharin W.
Guest Service Manager
Quiet location excellent staff. Beautifll pool. Beach in front not good
Verified traveller
Stayed 1 night in Oct 2019
Response from Cholchan P on 8 Oct 2019
Dear Valued guest
Thank you for taking the time to tell us about your experience at Cholchan Pattaya Beach Resort.
We hope to have the chance of hosting you again in the near future.
Best Regards,
Pacharin W.
Guest Service Manager
Great hotel, clean, great staff. Definitely a place to return next year
Dan
Stayed 3 nights in Jul 2019
Response from Peerapat P. on 15 Aug 2019
Dear Khun Dan
Thank you very much for sharing your experience with us. I was pleased to read that you had an enjoyable stay at our hotel. It is encouraging as our guest’s satisfaction is our first concern. Your feedback is extremely valuable to us as it helps us to improve the quality of our service to better meet your needs. We look forward to welcoming you to our hotel again sooner.
Best Regards
Peerapat P.
Asst. Front Office Manager
A liked the fower it was grand and that's it. No air conditioning in reception, dining lifts or hallways. Ants in rooms. No character. The beach was not as per the photos online. It was filthy and brown. We picked hotel to be near the beach disappointed.!!!!
Verified traveller
Stayed 3 nights in Jun 2019
Response from Cholchan on 17 Jun 2019
Dear Sir/Madam,
Thank you for taking the time to share your comment with us. I am sorry that your experience did not meet your expectation. Please allow me to express my sincerest apologies.
We strive to provide a superior service experience to every guest and I do appreciate you bringing this issue to our attention and therefore giving us an opportunity to improve. We hope to have the chance of hosting you again in order to provide the standard of service.
Yours sincerely,
Jeerapong HANTULAH
Resident Manager
Ecellent pool and food..Management very proactive..excellent staff. Beach inadequate.
Verified traveller
Stayed 4 nights in May 2019
Response from Cholchan on 13 May 2019
Dear Sir/Madam,
Thank you for taking the time to share your comment and given us an excellent rating. We look forward to welcome you back to CPBR in the near future.
Kind regards,
Jeerapong H. RM
10/10 Excellent
Verified traveller
22 Mar 2019
Verified traveller
Stayed 1 night in Mar 2019
Response from Cholchan on 3 Apr 2019
Thank you for your rating.
Kind regards,
Jeerapong H. -RM
Quiet relaxing yet close to city!
View from the room was fabulous!
Verified traveller
Stayed 3 nights in Feb 2019
Response from Cholchan on 19 Feb 2019
Dear Customer
Thank you very much for sharing your experience with us.
I was pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our first concern.
Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs.
We look forward to welcoming you to our hotel again sooner .
Best regards
Pacharin W.
Guest Service Manager
8/10 Good
Verified traveller
Business traveller, Travelled with partner
18 Feb 2019
Liked: Cleanliness, staff & service, amenities
Great staff, enjoyed the time, just need to us3 shuttle or car to see a beach but not so far. Breakfast was ok.
Verified traveller
Stayed 3 nights in Feb 2019
Response from Cholchan on 19 Feb 2019
Dear Customer
Thank you very much for giving us such a positive comment and sharing your experience at Cholchan Pattaya Beach Resort
We look forward to welcoming you back to our hotel in the near future.
Best regards
Pacharin W.
Guest Service Manager
Schöne Hotelanlage
Personal freundlich und hilfsbereit
Lage etwas außerhalb
Verified traveller
Stayed 3 nights in Feb 2019
Response from Cholchan on 14 Feb 2019
Dear Customer
Thank you for taking the time to tell us about your experience at Cholchan Pattaya Beach Resort.
We strive to provide a superior service experience to every guest and I do appreciate you bringing this issue to our attention
and therefore giving us an opportunity to improve.
We hope to have the chance of hosting you again in order to provide the better standard of service.
Best regards,
Pacharin W.
Guest Service Manager
Dear Khun Thanyarath,
Thank you for your positive comments.
We are most grateful to hear that our overall quality of service and facilities met your expectations. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.
We look forward to welcoming you back to Pattaya very soon.
Kind regards,
Jeerapong Hantulah
Resident Manager
Dear Kevin,
Thank you very much for your good rating. We look forward to welcoming you back to Pattaya once again in the near future.
Kind regards,
Jeerapong Hantulah
Resident Manager
8/10 Good
kovit
6 Jun 2018
Liked: Cleanliness, staff & service, room comfort
kovit
Stayed 1 night in Jun 2018
Response from Cholchan on 7 Jun 2018
Thank you very much for your great feedback and we hope to welcome your next visit Pattaya again.
Kind regards,
Jeerapong H.
Resident Manager
Good place to relax by the pool .
Large and plenty of room to swim. The swim up bar has no stools bit drinks are good.
Place looks at some parts dated. Old looking hotel but it is comfortable . For the price i found better . Has some walking distance restaurants ... But looks deserted in the day .
Constantin
Stayed 1 night in Feb 2018
Response from Peter on 18 Feb 2018
Dear Constantin,
Thank you for staying with us and for your comment. I am delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on swimming pool.
Thank you again for your time and we are looking forward to welcome you on your next visit Pattaya.
Kind regards,
Jeerapong Hantulah
Resident Manager
Great location for hotel & shuttle bus into town was excellent nice place to chill out
steve
Stayed 25 nights in Jan 2018
Response from Peter on 14 Feb 2018
Dear Steve,
Many thanks for your positive comment and we look forward to welcoming you back to Pattaya in the near future.
Kind regards,
Jeerapong H. - RM
Fantastic hotel, all the staff were extremely helpful and pleasant.
The hotel is a 15 minute drive from Pattaya there is a free shuttle bus every 4hrs to and from the centre of Pattaya.
The facilities are excellent,swimming pools gym and sauna.
The rooms are spacious and spotless.
I would recommend this Hotel to anyone,
and I would definitely use it again.
Graham
Stayed 11 nights in Dec 2017
Response from Peter on 17 Jan 2018
Dear Graham,
Thank you very much for giving us such a positive comment and sharing your experience at Cholchan Pattaya Beach Resort.
We are flattered to have exceeded your expectations on your recent visit. Your kind words truly mean the world to us. The team and I are delighted to have been able to deliver quality service and satisfaction in regards to our restaurant food and services. Your message will be passed on to our staff, which I’m sure will be delighted and motivated with this review, and strive for higher levels of service.
Lastly, we look forward to welcoming you to our hotel again in the near future
Yours sincerely,
Jeerapong HANTULAH
Resident Manager
The Hotel is good and the sea view is amazing. The only problem I found, the breakfast is standard and same menu is repeated no variety. The other problem is that the Wifi connection was only give for 1 device, I had asked the hotel we are 2 occupant and they said no we only provide 1 access code for 1 device and it was very disappointing.
Winston
Stayed 2 nights in Dec 2017
Response from Peter on 17 Jan 2018
Dear Winston,
Thank you for taking the time to share your comment with us. The experience you described in your comment causes us deep concern, please allow me to express my sincerest apologies. Our aim and intent is to ensure all employees are totally customer-focus and all guest concerns are handled efficiently. I can only reiterate our regret that we did not provide WIFI user in the proper manner. Kindly rest assured that appropriate training will be conducted to avoid the recurrence of such incident in the future.
I do appreciate you bringing this issue to our attention and therefore giving us an opportunity to improve. We hope you will give us another chance to welcome you, when you next visit City
Best regards,
Jeerapong HANTULAH
Resident Manager
6/10 Okay
Vincent
26 Oct 2017
Liked: Cleanliness, room comfort
Quiet location with amazing sea view
The hotel is situated in the northern part of Pattaya. It can take up to 30 minutes from the happening part of Pattaya town.
Hotel is quite old in facade. And toilet can be dark. There is a beer garden that has music and soccer played the whole night till 3am. So, do note if you are choosing a room that is facing the garden.
Pricing of the hotel room is good. So, no complains. The breakfast has a number of options. But the service staff are generally NON-THAI speaking. So, do be patient and speak slowly.
Vincent
Stayed 2 nights in Oct 2017
Dear Vincent,
Thank you for taking the time to share your experience with us.
Really appreciate your comment regarding to our hotel and your feedback is a valued source of information for us as we are working towards improving our standard of service.
we hope to welcome you back to Cholchan Pattaya Beach resort again in the future.
Kind Regards,
Jeerapong Hantulah
Resident Manager
6/10 Okay
Ruth
12 Jul 2017
Liked: Cleanliness, staff & service
No children's playroom. playground and the rooms do not have balcony. Overall it was OK
Ruth
Stayed 3 nights in Jul 2017
Dear Mr. Ruth
Thank you for has sparing your time to submit a review about your recent stay experience at the resort, we delighted to learn that you had enjoyed your stay with us.
We thank you once again for has chosen our resort as the place to stay, we look forward to welcome you again anytime soon in the future.
Best regards,
Oranuch Chantramala
Rooms Division Manager
Myself and my partner stayed for my 30th Birthday. The hotel staff were friendly and very helpful. The hotel itself was to a high clean standard. Everything was fantastic. I would certainly recommend this hotel
Charlotte
Stayed 9 nights in Jun 2017
Response from Oranuch ch. on 10 Jul 2017
Dear Charlotte,
Thank you for writing a review about your stay with us!
We are glad you had enjoyed all of our services specially our staff .
We thank you very much for has chosen our resort as the place to stay and look forward to welcome all of you back again for another holiday.
Best regards,
Oranuch Chantramala
Rooms Division Manager
We had a nice stay. The grounds are well kept. The breakfast was delicious and service was great. We got an upgrade! That was unexpected!!
Boyd
Dear Sir,
Thank you for has sparing your time to submit a review about your recent stay experience at the resort, we delighted to learn that you had enjoyed your stay with us.
Last but not least, we thank you once again for has chosen our resort as the place to stay, we look forward to welcome you again anytime soon in the future.
Best regards,
Oranuch Chantramala
Rooms Division Manager
They advertise satellite tv but its cable with only 2 English news channels.
the rooms have vertically no insulation so it sounds like other guests are in your room.
I among others staying at this hotel got severe food poisoning
Food was not very good, and a little high in price with base price plus service fee plus tip.
The hotel staff however were wonderful, I hope that the owners appreciate them.
Hotel in bad location, hard and expensive to go anywhere.
1st Day I was at Holiday Inn Pattaya, I found this Hotel is Good comparatively, Therefore Booked for a day first and impressed with the Hotel and continued a day more by cancelling my trip to Bangkok.
The Hotel situated 7 km from the Beach road, They have shuttle service free from the Hotel frequently.
The hotel has a nice beach view, but is remote and far from things to walk to. The floor we were staying on (Floor 8) was also insanely warm. We turned the A/C on full blast, but it never got cold enough and was roaring loud. I ended up taking a cold shower in the bathroom to cool off.
Also, be sure of your reservation dates before booking because they're really strict about cancellations. My partner got sick the night before we were supposed to leave, so we ended up staying in Bangkok an extra night. I called twice to have our first night at Cholchan cancelled and even left a message at their Reservation Center, but when we finally arrived there, they told us that they had expressly "held" a room for us and that we would have to pay up (almost an additional $130). Which was so strange when we arrived and saw how many empty rooms there were on our floor.
Katherine
4/10 Poor
Verified traveller
21 Aug 2014
Disliked: Property conditions & facilities
nice sea view from my room
This hotel is just a bit out of the town which is not convenience for us. However I like the swimming pool in the hotel! I like the sea view from the room too.