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Reviews of A-One Pattaya Beach Resort

4 out of 5
A-One Pattaya Beach Resort
115/9 Moo 9, Pattaya, Chonburi

Reviews

8.0

Very good

Rating 10 - Excellent. 96 out of 299 reviews" "
Rating 8 - Good. 126 out of 299 reviews" "
Rating 6 - Okay. 50 out of 299 reviews" "
Rating 4 - Poor. 15 out of 299 reviews" "
Rating 2 - Terrible. 12 out of 299 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review was easy because everything was great for beach hotel. Excellent condition staff cleaners everything was great food great I will stay here again.

4/10 Poor

jeff

Stayed 7 nights in Jan 2024

8/10 Good

Irwin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location was great. Staff were friendly
Stayed 5 nights in Jan 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023

2/10 Terrible

Hon Chung Richard

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
房間和毛巾非常污糟 非常嘈吵 空調完全不夠冷 恐怖的一個星期
Stayed 7 nights in Dec 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Laochong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near the beach. Has access to soi 3 and soi 4. Easy check in
Stayed 6 nights in Dec 2023

10/10 Excellent

Eric

I really loved how everything was fairly close. I can’t wait to be back
Stayed 4 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll stay here again when in Pattaya.
Very good hotel. Close to everything.
Stayed 5 nights in Oct 2023

4/10 Poor

Jitesh

Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Wayne

Liked: Cleanliness
Didn't like the fact of construction work on property. In addition my room had a air conditioner leak. Then we had a hour power outage.
Stayed 6 nights in Jul 2023

10/10 Excellent

Cedric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easily accessible to the beach and eateries.
Stayed 4 nights in Jul 2023

2/10 Terrible

Narissara

Liked: Staff & service
Disliked: Cleanliness
Smelly, lots of dust, torn towel, hair dryer doesn’t work The room look like not nobody stay here more than a year Please don’t waste your time and your money with this hotel I really feel bad and sad to spend money on this hotel Value for this my room 2stars hotel
Stayed 2 nights in Jul 2023
Response from A-ONE Pattaya on 18 Jul 2023
Dear Narissara,Thank you very much for taking the time to complete our guest questionnaire following your recent stay at A-ONE Hotel. It is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed for improvement. I apologies if any inconvenience was caused. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back in the near future. Best Regards,

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2023
Response from A-ONE Pattaya on 3 Jul 2023
Dear Kim, On behalf of A-ONE Pattaya, thank the customer for choosing our hotel, this is the place to stay in Pattaya and we provide the opportunity to take care of and service during the time of stay. We are delighted to know that you are satisfied with our service.We look forward to seeing you again in the near future.Best Regards,

6/10 Okay

Tiefeng

Disliked: Property conditions & facilities
The ocean view is okay. The room is outdated need a new carpet. The staff are very friendly.
Stayed 3 nights in Jan 2023

8/10 Good

Keevin

Stayed 3 nights in Jan 2023

6/10 Okay

Khaled

Stayed 1 night in Jan 2023

10/10 Excellent

duy

Stayed 7 nights in Nov 2022

10/10 Excellent

Nikita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, great breakfast. Lovely room.
Stayed 5 nights in Nov 2022

2/10 Terrible

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like anything
Stayed 2 nights in Oct 2022

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Oct 2022

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The positive was that the room was fantastic! The negative was they took money that was not authorised and told me I would have to apply to get it back in 2-3 weeks
Stayed 2 nights in Oct 2022

10/10 Excellent

Adrian

Stayed 1 night in Oct 2022

8/10 Good

AHMAD HAZEM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location.
Stayed 1 night in Jan 2020
Response from Jordan Chong on 28 Jan 2020
Dear Khun Hazem, Thank you for staying with us recently and for taking the time to share your review with others. I am delighted that you were pleased with our hospitality overall and I look forward to welcoming you back again in the near future. Warm regards, Jordan Chong General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything good
Stayed 1 night in Jul 2019

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very good and helpful good location and a quiet spot..comfortable rooms
Stayed 2 nights in Jun 2019

8/10 Good

Amanda

Liked: Room comfort
Needs Renovation
I went to the A one cruise hotel by mistake and they kindly escorted me to the correct check in lobby across the road at A one Beach resort. This building was much older and had less staff and facilities that the other building. I should have booked the other hotel as the price difference is very small. The room I was given was old and worn. The bedspread had a cigarette burn in it and the wallpaper was damaged. I also found some hair in the bathroom that had not been cleaned away. The tv picture was broken and the channel selection was poor. The room had no soundproofing and I was woken every hour starting from 6am by the sound of an alarm/telephone. Another important factor is the poor free wifi which the hotel already knows about and is willing to change you 199thb a day to upgrade you. I would recommend staying at the newer A one Royal Cruise hotel not A one Beach Resort.
Stayed 1 night in May 2019

8/10 Good

Idy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

sengkeat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Good Place and Good view but the swim pool.......
Stayed 1 night in Nov 2018

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really good hotel on all counts. It has one of the best hotel gyms in Pattaya. Miss Meow, the Customer Relations Manager was fantastic.
Stayed 2 nights in Jul 2018
Response from Panadda kimakom on 15 Aug 2018
Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

10/10 Excellent

LEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL ON A NICE QUIET BEACH
A VERY NICE HOTEL FOR A RELAXING GET AWAY WHERE IT IS NOT TOO CROWDED. STAFF VERY FRIENDLY AND HELPFUL. EASY TO GET ANYWHERE FROM HERE AND WITH THEIR FREE SHUTTLE BOAT EASY TO GET TO
Stayed 1 night in Mar 2018
Response from Panadda Kimakom on 17 Apr 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at A-One Beach resort
The staff was helpful and friendly from the moment I stepped through the door to the moment I checked out. The room was clean, up to date and comfortable. Would definitely stay here again.
Response from Panadda Kimakom on 17 Apr 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very accommodating.
Wonderful and caring staff,.....they were attentive and prompt.
Stayed 8 nights in Feb 2018
Response from Panadda Kimakom on 16 Mar 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

BH, Montreal

Liked: Staff & service
5 Year Customer
The staff is good, the coffee at breakfast tastes like boiled rubber, think the manager should try a cup once in a while
Stayed 5 nights in Feb 2018
Response from Thanyaphat on 28 Apr 2018
Thank you for choosing to stay with us. We are sincerely sorry and apologize for any inconvenience that you had experienced. However, we promise this complaint will be informed to the executive board in order to improve and keep our standard service.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly and helpful staff
Great location right across from the beach. We had a partial ocean view with balcony on 6th floor and the rooms were nice. Friendly and helpful staff, especially housekeeping and Beer at the front desk (yes, her name is Beer). We would definetly stay here again.
Stayed 2 nights in Jan 2018
Response from Thanyaphat on 22 Feb 2018
Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerks were mostly nice. I think the language barrier might play a role here as sometimes it gets frustrating trying to understand each other. I love the view from my room and everything was perfect except there were tiny ants everywhere. It was a generally great stay and it is relevantly close to everything.
Stayed 2 nights in Jan 2018
Response from Thanyaphat on 10 Jan 2018
Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

8/10 Good

steve , London

Liked: Cleanliness, room comfort
Great location and room size.
A great beach road location . A high floor 7 or 8 is a must as the hotel is spoiled by the constant coach park out front for large tour parties day trips etc. The small pool out front was really ornamental as was in shade all day with constant pedestrians and coach engines. The facilities of the larger AOne across the road are better but during my visit spoiled by large groups of Indian males With no consideration for other guests.
Stayed 22 nights in Dec 2017
Response from Thanyaphat on 10 Jan 2018
Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

10/10 Excellent

Dave, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, close to everthing. Friendly staf
Loved every minute of my stay in the hotel, and Pattaya. Will be back soon to continue my experience in your beautiful country.
Stayed 11 nights in Oct 2017
Response from Thanyaphat on 7 Dec 2017
Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

10/10 Excellent

Phill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of A One Hotel is excellent.
The location was excellent for what we needed everything ticked all the right boxes. Highly recommend to others.
Stayed 1 night in Oct 2017
Response from Thanyaphat on 17 Oct 2017
Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

6/10 Okay

Tham

Disliked: Cleanliness, staff & service
Good location hotel
Overall not bad,but the housekeeping’s need to buck up,we stay 3 night but toilet not wash n bed sheet not change.Hotel pool towel can only be issue at 11 am .
Stayed 3 nights in Oct 2017
Response from Thanyaphat on 7 Dec 2017
Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

10/10 Excellent

johnny, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Sep 2017
Response from Thanyaphat on 20 Sept 2017
Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

8/10 Good

Craig, San Diego

Liked: Cleanliness, room comfort
Worth staying at
Great location. Buffet breakfast not bad. Staff is fine. Ocean view is very nice. Price fair. Needs some updating. A bit old!
Stayed 10 nights in Aug 2017
Response from A-ONE on 7 Sept 2017
Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

2/10 Terrible

Schuyler

Disliked: Staff & service, property conditions & facilities
Not great for western tourists
The night staff couldn't speak any English and the front desk tried to scam us out of our deposit.
Stayed 5 nights in Jul 2017
Response from Thanyaphat on 2 Aug 2017
Thank you for choosing to stay with us. We are sincerely sorry and apologize for any inconvenience that you had experienced. However, we promise this complaint will be informed to the executive board in order to improve and keep our standard service.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Thanyaphat on 30 Jun 2017
Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

6/10 Okay

Kyumyung

Liked: Staff & service
Disliked: Cleanliness
The best part of this hotel are a location and size of a room. Breakfast buffet was just ok. Cleaning part was the worst. Someone's hair in the washroom and water did not sink well. Overall this hotel is just ok.
Stayed 3 nights in Jun 2017
Response from Thanyaphat on 12 Jun 2017
Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.

8/10 Good

Hank, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a stones throw from the beach.
Delux seaview room really had a view of the sea, very nice.
Stayed 2 nights in May 2017
Response from Thanyaphat on 8 Jun 2017
Thank you for choosing to stay with us. We trust your stay will be enjoyable and hope that you continue to use A-One Hotel for your lodging needs in the near future. We look forward to serving you on your next trip.