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Reviews of Relais Médicis

4 out of 5
Relais Médicis
5 place de l'Odéon, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 108 reviews" "
Rating 8 - Good. 40 out of 108 reviews" "
Rating 6 - Okay. 6 out of 108 reviews" "
Rating 4 - Poor. 5 out of 108 reviews" "
Rating 2 - Terrible. 2 out of 108 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great service!
Stayed 5 nights in Dec 2023

8/10 Good

Emma

Travelled with pets
Liked: Cleanliness, staff & service
The hotel is very charming with comfortable rooms. However the bath is very narrow with no hand rails and it is very difficult to get in and out especially if you have an injury etc.
Stayed 1 night in Dec 2023

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful. And such a great 18th century building that has been beautifully renovated.
Stayed 2 nights in Dec 2023
Response from Laurent on 19 Dec 2023
Dear Matthew,Thank you very much for your positive review.It's a pleasure to receive you.I wish you very pleasant end of year

10/10 Excellent

Yueming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Staff is very nice. Breakfast is too simple.
Stayed 2 nights in Oct 2023
Response from Laurent on 7 Nov 2023
Dear Madam,Thank you very much for your positive review.We are satisfied if you enjoyed your stay with us, in the very heart of Paris.Receive our respectful regards

10/10 Excellent

Hayleigh, Stamford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accomodating. The hotel was charming. Would stay again!
Stayed 2 nights in Oct 2023
Response from Laurent on 29 Oct 2023
Dear Madam,Thank you very much for your positive review.We are glad if you enjoyed your stay with us, in the very heart of Paris.With my respects

10/10 Excellent

Cassie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t have asked for a better place to land for our first stay in Paris. Laurent at the front desk was so helpful and welcoming: he made us feel right at home. Everything about the hotel was charming: from the historic decor, courtyard, delicious breakfast, and romantic windows. The location was perfect for walking to Jardín de Luxembourg with the kids and there were lots of great shops around. As our plane took off, we all agreed we couldn’t possibly stay anywhere else when we return to Paris.
Stayed 5 nights in Oct 2023
Response from Laurent on 20 Oct 2023
Dear Family,Thank you so much for your Positive feedack and kind words to me .. Most of all, i'm truly happy that you could spend a beautiful stay in family in Paris. It's true that our location is very convenient, close to all lively places, but in a quiet area.I wish you the Best, a pleasant coming back home and hope to see you back. From Paris, you can visit Normandy beaches, Marseille, Amsterdam.. very easily (some ideas )Respectfully

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Laurent on 20 Oct 2023
Dear Ben,Thank you very much for your Positive review :)We are glad if you enjoyed your stay in Paris with us.We are different than modern hotels !With our respects

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I felt this stay was satisfactory but the hotel could easily make some improvements without spending a lot of money which would bring the quality up significantly, for example, get rid of antiquated decor items like dust covered fruit baskets, floral fabric drapes from 60’s, bird cages, etc. Replace the carpet, mattresses (which felt like sleeping in a box spring, and add coffee makers and blow driers. The hotel is in a great location and could be made great with little effort. Good to great with little effort.
Stayed 3 nights in Oct 2023
Response from Laurent on 19 Oct 2023
Dear Madam,Thank you very much for those constructive advices.You can be sure that we pay much attention to it. We try to respect the style of the 18th century building, but it is true that we have to renovate some elements of decoration.Cordially,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Friendly Hotel
Lovely little hotel in a great location. Staff were super friendly. Not a large international formulaic chain and a little quirky. Area is very quiet but only a very short walk to bars/restaurants shops. Also, very short walk to Pantheon, Jardin de Luxembourg, Saint Sulpice, Emily in Paris' house (Ask my wife!!) and much, much more.
Stayed 3 nights in Jul 2023
Response from Laurent on 6 Aug 2023
Dear Sir,Thank you very much for your positive review. I did not have much chance to chat with you, but i remember you both and i'm glad if you enjoyed your stay with us. It's true that our location is very convenient : Close to all the places by foot, but in a quiet area. Yes, it's true that our style is a bit old fashioned, but it is too respect the identity of our 18th century building.Respectfully,

10/10 Excellent

Bruce

Stayed 5 nights in Jul 2023
Response from Laurent on 5 Aug 2023
Dear Sit,Thank you very much for your postiive review. We are glad if you enjoyed your stay with us, in the veryu heart of Paris.I wish you a very pleasant summer.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Once, not twice
Beware, I am not sure how this is a 4 star hotel. I’d give it 3 at most and I’m being very generous. The only upside is the location which is great. The rooms are archaic, the AC does not work. The bed mattress is nonexistent comfort wise. Lacks basic amenities such as toothpaste which I asked for and said there were none which is ridiculous considering hotels should have toothpaste especially 4 star ones! There is no one to help with luggage. I was annoyed that the doors require actual keys that you have to return before you go out to the city. The hotel attendant ran after me to get it. Overall, don’t be fooled by the four stars.
Stayed 1 night in Jun 2023
Response from Laurent on 4 Jul 2023
Dear Sir,I read carrefully your review. I'm sad if you did not appreciate your stay with us, in the very heart of Paris, in a quiet area.. I can understand that you prefer modern hotels, with design furnitures. Here, it's a building of the 18th century, so we try to repsect the identity and history of the place in the decoration. For the air conditionning : We have a very good air conditonning in the entire hotel, but when you came, we experienced and electric incident. Not happened in 6 years ! We fixed the problem in 3 days. I think that anyone of good faith can understand that a technical incident can happen.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for touring
We rented at this hotel because of its location and reasonable price, and we’re not at all disappointed. Great location: across from the Odeum, within easy walking distance to the Seine and major attractions, and a stone’s throw from Luxembourg Park, which was an awesome place to relax and people watch. At the hotel we had a very engaging host at the desk who went out of his way to give us advice, and even served us coffee when we got back tired from museum hopping. Was the room luxurious? Of course not- it was small but perfectly functional. Anyone who stays more than the bare minimum in their room then complains that it is too small, too dark, etc., is a fool.
Stayed 6 nights in May 2023
Response from Laurent on 23 May 2023
Dear Mr & Madam,Thank you very much for your postive feedback, with all those details. Most of all : I'm glad if you enjoyed your stay. It's true that our location is really convenient. I understand for your room. You had a Standard room, simple, but clean and functional (usb plugs near the bed..) We also have larger rooms. To finish, it was a pleasure to wlecome you and talk with you. I wish you a pleasant summer !

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area around the property was excellent! Plus, close to metro stops (and the RER direct line to the Charles de Gaulle airport)
Stayed 8 nights in Apr 2023
Response from Laurent on 9 May 2023
Thank you very much MadamIt's true that our location, in the very heart of Paris but in a quiet area, is very convenient.We wish you a pleasant summer.

10/10 Excellent

Dingyuan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 7-night stay. We really enjoyed it. Very convenient location and good access to public transportation. Room is clean, and the front desk has been courteous and helpful. Had some wifi issue during the first several days , which got better later. Would not hesitate to book again if chances arise.
Stayed 7 nights in Apr 2023
Response from Laurent on 29 Apr 2023
Dear Family, Thank your very much for your positive review. We are glad if you enjoyed your stay with us, in the very heart of Paris. I would have liked to exange with you more, give some advices. It's true that our location in very convienient.For the wifi, i'm sorry, but did you choose the righ red ? We have optical fiber. But one red for each floor.I wish you a pleasant summer !RespectufullyReceive our warm regards, Laurent

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Relais Medici - the staff was excellent, the room was great for 4 people, the location was perfect, and the beds were comfortable (we slept so well!). They were accommodating in keeping our luggage both before and after our check-in/check-out times, which was wonderful. We'll be back!
Stayed 1 night in Apr 2023
Response from Laurent on 29 Apr 2023
Dear Susan,Thank your very much for your positive review. We are glad if you enjoyed your stay with us, in the very heart of Paris. It's true that our location in very convienient.I wish you a pleasant summer !Respectufully

6/10 Okay

Razaq

Stayed 2 nights in Apr 2023
Response from Laurent on 10 May 2023
Thank you for your review

10/10 Excellent

Frazer John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location… central and quiet. Kevin and Laurant was so very helpful and friendly with a lot of suggestions.
Stayed 4 nights in Mar 2023
Response from Laurent on 3 Apr 2023
Dear guests,Thank you very much for your very kind feedback :) I'm really glad that you enjoyed your stay in Paris with us !I wish you the best, to the all family.Respectfully,Laurent

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Charming hotel. Old world feel, warm hospitable staff. It was just right for us. We just loved our stay there. We truly cannot wait to visit and would re-book at Hotel Médicis without hesitation
Stayed 2 nights in Mar 2023
Response from Laurent on 14 Mar 2023
Dear Madam,Thank you very much for your positive feedback. We are glad if you enjoyed your stay in Paris with us. We try to make our guests feel like at home, in our building of the 17th century.I wish you the best and hope to see next time.Respectfully,

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice place
great staff, great location, nice
Stayed 4 nights in Nov 2022
Response from Laurent on 17 Nov 2022
Dear Sir,Thank you for your positive review :) We are glad if you appreciated your stay with us. In our authentic boutique hotel, in the very heart of Paris. By the way, i inform you that we received a parcel at your name, after your departure... It is here, at the hotel. Please, send a direct email to give us your instructions.

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Sep 2022

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Excellent location in central Paris.
Stayed 1 night in Aug 2022
Response from Laurent on 3 Sept 2022
Dear Sir,Thank you very much for your positive review :) We are glad if you appreciated ypur stay with us. It's true that we are very well located, in the heart of Paris, but in a quiet area.Receive our warm regards,

10/10 Excellent

Nilofar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022
Response from Laurent on 3 Sept 2022
Dear Sir,Thank you very much for your positive review :) We are satisfied if you appreciated ypur stay with us. Receive our warm regards,Laurent

10/10 Excellent

Peter

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A beautiful boutique hotel, in a perfect location. After a day exploring the city on foot, on the metro and by boat, it was great to be staying in such a lovely and atmospheric neighborhood which meant enjoying the restaurants and bars closer to home. The staff were great and made our stay super special. Will definitely be back, and would highly recommend!
Stayed 2 nights in Aug 2022
Response from Laurent on 3 Sept 2022
Dear Sir,Thank you very much for your positive review :) We are very glad if you appreciated your stay with us, the "old fashioned" style of our 17th century building. It's true that we are very well located, in the heart of Paris, but in a quiet area. Receive our warm regards,

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was over the top helpful, not always the standard in Paris.
Stayed 1 night in Aug 2022
Response from Laurent on 3 Sept 2022
Dear Sir,Thank you very much for your positive review :) We are satisfied if you appreciated your stay with us, like at home, in our 17th century building. It's true that we are very well located, in the heart of Paris, but in a quiet area. We try to improve our services, step by step.Receive our warm regards,

10/10 Excellent

Sandrine

Stayed 1 night in Apr 2022
Response from Laurent on 26 Apr 2022
Chère Madame, Nous vous remercions beaucoup pour votre retour positif. Nous sommes surtout satisfaits si vous avez apprécié votre séjour chez nous. Meilleures salutations

8/10 Good

Gal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Laurent on 18 Apr 2022
Dear clients, Thank you very much for your positive review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2019
Response from Laurent on 21 Nov 2019
Dear client, Thank you very much for your good feedback. We are glad if you enjoyed your stay with us. We try to improve step by step the comfort and services of the hotel. Receive our warm regards

8/10 Good

MelK, Brisbane Ca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to luxembourg gardens Don t like european hand held showers Excellent staff Nice beds
Stayed 4 nights in Nov 2019
Response from Laurent on 13 Nov 2019
Dear client, Thank you very much for your positive review. We are glad if your appreciated our location in the very heart of Paris Saint Germain des Prés. We are different from "modern" hotels. We do our best to improve the comfort step by step. We take good note for the shower head. Warm regards

10/10 Excellent

James, East Coast USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying in 30 or more Paris hotels, I discovered Relais Medicis which fits me precisely. Close to restaurants, sites, activities but charming , small and quiet. Lovely staff. The 6th is my favorite arr. This was my 5th stay here Public rooms are handsomely decorated including a delightful breakfast room. The staff could not be more accommodating! A few tips to improve. Beds are low which for persons of a certain age (me) makes it difficult to visit the toilet during the night. By raising them 6-8 inches, getting in and out of bed for me (and everyone except children) would be greatly facilitated. And down pillows should be offered to those of us who are used to them. The wifi is now much improved Overall, the hotel works very well for me , and I intend to continue to book there.
Stayed 2 nights in Oct 2019
Response from Laurent on 19 Oct 2019
Dear Sir, Thank you very much for your positive review ! We take very good notice of your remarks to improve the comfort and services. We try to ameliorate step by step. Fro example, this year, we put boilers for tea and coffee, usb plugs in all rooms and change several mini fridges. Receive our warm regards,

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019
Response from Laurent on 15 Oct 2019
Thank you for your positive review

10/10 Excellent

MelK, Millbrae Ca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's well located on the Place de L Odeon. The room was very nice. Some negative comments: 1/the doorknow is hard to turn...too small 2/I hate those shower facilities where you have to stick the shower into a clamp and hope the clamp works, and sometimes it doesn't. 3/The breakfasts are expensive but good. Cheaper to eat breakfast out.
Stayed 3 nights in Oct 2019
Response from Laurent on 7 Oct 2019
Dear clients, Thank you for your good review. I'm satisfied if you enjoyed your stay in our 17th century building. I take very good note of your remark about the shower head. We are honnest and can recognize that we need to install a new and more steady stick for the shower head. We apology for this inconvenience. Our breakfast is rich (freshly squeezed orange juice, bread an pastries from the artisanal bakery of the district), but we understand for the price of 16€. We decided this week of a new price :13€ (and + 3€ if you want in the room) Receive our respectuous regards

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Excellent location but not the best condition
The location and atmosphere is great, however the conditions of the bathroom was not very good: there were mold in the bathtub, and the toilet was clogged one time (which was quickly fixed) Toilet paper was not supplied on a daily basis (had to ask for one) super friendly and nice staff
Stayed 4 nights in Sep 2019
Response from Laurent on 7 Oct 2019
Dear client, Thank you for your comment. If you have noticed that the joints of the bathtube were not clean enough, you are perfectly right, it is not acceptable for us. It means that our cleaning staff did not tell us (at the front desk) that we need to change the joints. I'll personally make a turn of all the rooms for this. About toilet paper : Unless a mistake, there is always, every day, 2 toilet paper for each room. We consider that is enough for 2 person for 1 day. If there was one missing, it's not normal. But did you ask my colleague at front desk ? I remember the tolet blocked. We fixed it immediately while you were out. Yet, i'm sorry, but if you blocked the toilets during your stay, it means that too much paper was putted in it.. Receive our respectuous regards

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will come back.
Very wonderful experience at le Relais Medicis. Laurent was especially helpful. We will come again.
Stayed 2 nights in Sep 2019
Response from Laurent on 20 Sept 2019
Thank you very much ! Receive our warm regards, And à bientôt !

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Laurent on 16 Jul 2019
Chère Madame, Au nom de toute l'équipe, nous vous remercions pour votre retour positif. Nous sommes ravis si vous avez passé un agréable séjour à Paris.

8/10 Good

Laurent

Liked: Staff & service
Nice stay close to the Odéon theater
Great location close to Luxembourg garden and Quartier Latin. Great guest service. Room OK for family.
Stayed 2 nights in Jun 2019
Response from Laurent on 1 Jul 2019
Dear client, Thank you very much for your positive review. We are glad if you appreciated your stay in the heart of Paris. Receive our warm regards,

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
A great location close to so many cafes and sites on the left bank and handy to the nearest metro at Odéon and the Palais de Luxembourg gardens. While trying to give the room character however they overdecorated it and it became a bit dark since there wasn’t much natural light in the room. It was spacious though and the air conditioning during the heat wave was a godsend.
Stayed 2 nights in Jun 2019
Response from Laurent on 30 Jun 2019
Dear Sir, Thank you very much for your positive review. It's true that our location in the very heart of Paris, allows to go anywhere by foot. We take good notice of your remark about the decoration. We try to find an harmony with the unique style of our 18th century building.

8/10 Good

ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2019
Response from Laurent on 26 Jun 2019
Dear guests, Thank you very much for your positive review. We are glad if you enjoyed your stay with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, near everything on the Right Bank. Very helpful staff.
Stayed 1 night in Jun 2019
Response from Laurent on 25 Jun 2019
Dear guests, Thank you very much for your nice review. We are glad if you enjoyed your stay in Paris with us. It's true that our 18th century building is located in the very heart of Paris and i allows to go anywhere by foot.. Receive our warm reagrds,

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Laurent on 25 Jun 2019
Dear clients, Thank you for you good appreciation of our hotel. Receive our respectuous regards,

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The elevator was not working on the day of arrival. The guy on the reception was nice and did help us with the luggage to the top floor though. But it was inconvenient. The shower was bad, the ac was not functioning properly. The hairdryer was very old and would overheat/turn off even after 1min of operation. I would not recommend anyone to stay here.
Stayed 3 nights in Jun 2019
Response from Laurent on 17 Jun 2019
Dear client, We are sorry for the incovenience with the lift. A technical problem can happen anywhere. It last 2 days only and you had only 2 floors to walk... I assume our air conditionning is working perfectly fine. Did you ask at the reception for this ? It's true that it can't work if you let your window open...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019
Response from Laurent on 29 May 2019
Thank you very much. We are glad if you enjoyed yourstay with us.

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Paris, feeling in Provance
The hotel is small, with the atmosphere of a home in Provance: ivy clinging on the walls , a little ancient water fountain in the middle of the internal garden, rooms decorated with flowered paper walls and curtains, etc. The room was very quiet, pleasant and larger than the standard Paris rooms. The location is perfect, near the Luxemburg garden, Odeon, 5 minutes walking to the metro, train station and Monoprix.
Stayed 2 nights in May 2019
Response from Laurent on 19 May 2019
Dear Madam, Thank you very much for your positive review ! We are happy that you enjoyed your stay in Paris and satisfied if our hotel contributed to. It's true that we are located in the very heart of Paris, from where every points of interest are accessible by foot. We are glad that you appreciated the unique style of our 17th century building, different from modern hotels. We wish you the best and receive our warm regards,

10/10 Excellent

Jon, Nice France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are superb, friendly, helpful and kind. I could not find any better experience. The staff make the experience wonderful.
Stayed 2 nights in Nov 2018
Response from Laurent on 13 Nov 2018
Dear clients, Thank you very much for your positive review. We are glad if you enjoyed your stay with us, in the heart of Paris. We do our best to improve our service and equipments. Receive our warm regards, Laurent

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Lovely hotel in perfect location on the Left Bank..the room was cosy..staff was very helpful and extremely nice! Will absolutely stay again and again!
Stayed 10 nights in Oct 2018
Response from Laurent on 30 Oct 2018
Dear Madam, Thank you very much for your positive review. We are glad that you appreciated your stay in our special hotel of the 18th century. We do our best to improve our service and equipments. Receive our warm regards,

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Sweet hotel. Very charming. Close to the metro.
Stayed 1 night in Sep 2018
Response from Laurent on 11 Oct 2018
Dear Madam, Thank you for your positive review. Most important for us, is that you enjoyed your stay with us, in the heart of Paris. step by step, we try to improve our equipments and services. Receive our warm regards Madam

10/10 Excellent

James, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, neat as a pin. Really nice location, would stay here again.
Stayed 2 nights in Sep 2018
Response from Laurent on 18 Sept 2018
Dear clients, Thank you very much for you positive review. We are glad if you appreciated your stay with us, in the very heart of Paris. Laurent

10/10 Excellent

Frances

Have been staying here for about 20 years. Decor becoming a bit tired though still charming. Best area of Paris and excellent service.
Stayed 3 nights in Aug 2018
Response from Laurent on 4 Sept 2018
Dear clients, We thank you very much for your high fidelity to our hotel in the heart of Saint Germain des Prés. I can assure you that we invest in continue in renovating our furnitures, equipements all year long : new bed covers, new pillows, cleaning all our curtains, replacing tables, new orange machine for fresh squeezed juice... Our style is clearly old fashioned, to respect the 17th century spirit of the building, but we will soon refresh walls and painting. We hope that you will renew your trust on us. Receive the warm regards of the entire team. Laurent

10/10 Excellent

KT, Leesburg, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming room, excellent attention and care from staff. Great location for the sites I wanted to visit.
Stayed 4 nights in Aug 2018
Response from Laurent on 4 Sept 2018
Dear Clients, We are very glad if your enjoyed your stay with us. It's true that our location, in the very heart of Paris, makes all the difference. We can go anywhere by foot.. We do our best in order that our guests feels like at home and always try to improve, renovating and bring new equipments. Receive our best regards

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The entire 10 days I stayed in Relais Medicis I was bitten by bed bugs!!! My room was infested with them, and the hotel staff never moved me out of my room, and didn't want to give me any adjustment on my bill. I had to take several precautions not to bring these bugs back to my own home!!! They need to close down this hotel until they fix this problem.
Stayed 9 nights in Aug 2018
Response from Laurent on 4 Sept 2018
Dear Sir, I am the person in charge of the front desk in this hotel. I was not here during your stay, but i take very seriously your complaint and i will ask all my team about what happened. First of all, i'm sincerely sorry about your case. We did not experience this problem for months... I think you know that this problem can happens anywhere. In Paris, or in your own house, in a Palace or anywhere in the world... Even after completely treating the room and eliminating the problem, if a new traveller brings insects from the plane and put his suitcase on the bed, it can happens again. It's what all specialits say. Then, i'm really suprised when you say that nobody at the frontdesk proposed you to change the room. I need to enquest about this, because i'm sincerely suprised. Even if what you say about my team is true, why did you stay 10 nights with us ? You could move at any time with no extra charge... I'll come back to you as soons as i know more.

10/10 Excellent

Ken, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff ever, fantastic location.
I will go back, staff was outstanding! Quaint hotel in a vibrant quarter, we walked to so many places and the hotel was always easy to find and welcoming.
Stayed 2 nights in Jul 2018
Response from Laurent on 13 Jul 2018
Dear Ken, Thank you very much for your very nice review ! Most of all, we are glad if you appreciated your stay with us. We do our best to improve our service, equipment.. It's true that being in the very heart of Paris (but in a quiet area) makes all the difference. We can do everything by foot. Our 17th century building has a unique style, a bit old fashioned, far from all modern hotels.