In-room safe, soundproofing, free cots/infant beds, free rollaway beds
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Reviews of Palma Hotel

Palma Hotel
77 Avenue Gambetta, Paris, Ile-de-France

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 161 reviews" "
Rating 8 - Good. 101 out of 161 reviews" "
Rating 6 - Okay. 29 out of 161 reviews" "
Rating 4 - Poor. 2 out of 161 reviews" "
Rating 2 - Terrible. 6 out of 161 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019

6/10 Okay

Yen Huan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Great stay with no fuss. Near to metro stations. Staffs are friendly. Downside is the city tax is not included in the price even though it says taxes and fees included. Hotels.com has a big problem with their listings in France as almost all the places that I’ve stayed in with them the prices excludes city tax unlike booking.com
Stayed 3 nights in Jul 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel in Paris
We were three adults traveling through Paris for five nights. We enjoyed our stay at Palma hotel. The room was very cute and served us well. It would work for up to four people, but was small for the three of us with one large suitcase each (small-like most Europe hotel rooms). The staff was always friendly, courteous, and helpful. Overall, we were happy to stay there and would stay again.
Stayed 5 nights in Jul 2019

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palma Hotel
It was a clean comfortable hotel and good value for money, however very noisy even with the windows closed, a lot of service vehicles and a police station close by. traffic stated early. There was a taxi cab nearby and good local shops and cafes.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location as near to bus and train. Hotel is clean and staff is nice
Stayed 2 nights in Jun 2019

6/10 Okay

Archie

Good location
Stayed 1 night in Oct 2018

8/10 Good

P.S., USA

Liked: Cleanliness, property conditions & facilities, room comfort
Very conveniently located near the metro station. The breakfast was not substantial, but the rooms were clean and comfortable, and the air conditioning was heavenly after being out in the hot sun all day! Shower stall was very small, but water flow was good.
Stayed 5 nights in Jul 2018

6/10 Okay

Chad

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay but beds were just so-so and the WiFi cut out a lot. Hotel was near restaurants and across from a metro stop
Stayed 3 nights in May 2018
Response from Alexandre on 19 Jun 2018
Dear Chad, Thank very much for having this feedback about our property and hope your nights were more so-so than the confort you experienced in the beds. Thus, we apologize for your Wi-Fi intermittence, note thaat this issue is less likely to happen know. Escpecially thank for pointing the location of the Palma, which is indeed a strengh. Sincerly,

8/10 Good

Neil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return Visit
I stayed here in May for a couple of nights and was happy to stay here again when I planned another trip to Paris in November. Reasonable price reflects the hotel being slightly out of the centre, but everywhere is easily accessible from Gambetta. I recommend getting a one-day travel card (moblis) and exploring the metro.
Stayed 3 nights in Nov 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My Unfortunate Experience
This hotel has good reviews and 3 stars but my experience unfortunately was not. The first room I was given smelled of smoke, including the bed sheets, and the underside of the quilt was stained yellow and the wool blanket had hairs stuck in it. I was moved to a new room and I discovered ants crawling on the floor! They were coming out of the tiny holes beneath the shower stall in the bathroom. I took videos and showed the man at the desk and he offered me a can of bug spray or the option of another new room (he showed me 2 available rooms) but at this point after 2 poor rooms I was very wary of what I would discover in room 3 so I chose to stay in the room with the ants for my first night. I said no to the bug spray because that shouldn't be sprayed in closed quarters and breathed in but I did get an extra bed sheet. In the morning the manager encouraged me to move to a new room and after discussing my hesitations I agreed to move. To be honest I didn't actually sleep in that room that 2nd night, I was able to stay with a friend who was in town so I can't say how the room was. I do think the bed linens and curtains should be updated and much closer attention to detail is needed when cleaning, but the staff were kind and understanding and prompt when I brought my concerns. They said that my experience was not the usual but they agreed that it was unfortunate for me. When I checked out the manager did give me a sweet Paris souvenir as a gift.
Stayed 2 nights in Oct 2017

8/10 Good

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Nice and clean, next to Gambetta station, 35-45 minutes by metro to Louvre or central Paris. Tiny room with no space for large suitcases, so open and close or you skip over luggages. Toilet is spacious and newly renovated. police station is loud so keep windows closed. Summer could be hot as aircon does not work. Was charged an additional €14.85 upon checkout for city taxes for 3 nights.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean area with easy access to transport
The room was small but comfortable. The bathroom was nice. The hotel has very good access to public transport and a taxi line is very close by. Nice safe area.
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what I expected
Exactly what I expected from a smaller hotel in Paris. All around good or better quality at a reasonable price. I was not disappointed. I would stay here again.

10/10 Excellent

Paris Traveller, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Position
This hotel is excellent for the single or couple traveller(s). It is opposite a police station, post office and there are numerous bars in the nearby square where there is a metro station, bus terminus and Macdonalds. The staff are helpful. If you want to visit the Pere Lachaise Cemetery that is also close which is why I chose it. Full marks overall, the rooms are not luxurious but they are comfortable enough. I have stayed in lower price hotels in Paris in the past and had a terrible experience, not so here!

8/10 Good

Natasha, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel
Our room on the first floor was modern,cute, and we had everything we needed. Liked the area. close to cafes, market and metro. Good value for the money. Very helpful and friendly staff. I would stay here again.

8/10 Good

Arshad, Germantown, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad choice
Over all, the hotel was pretty decent. It was very close to pretty much everything. Subway was a block from the hotel, bus was right around the corner, so was the taxi station. Restaurants and stores were about 2 minutes walk from the hotel. It is located outside of the main Paris attractions, takes you about 35 - 40 minutes subway ride to get to Eiffel Tower and about 25 to 30 minutes to get the Notre Dame area. My only problem was that the rooms were pretty small. I guess because the previous hotels I stayed in during my EU trip were bigger. Cant really complain since I was in Paris and most of the residential accommodations are somewhat small and cramped.

8/10 Good

biansheng

Liked: Cleanliness, staff & service, room comfort
Small but comfort

6/10 Okay

Dan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

6/10 Okay

Russell, Boston

Disliked: Room comfort
3 stars?
Fine place to rest my head. close to Metro, and local cafes etc

10/10 Excellent

Dan, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
good service, and clean room at a reasonable price for Paris.

6/10 Okay

Martin, Scotland

Liked: Property conditions & facilities
Disliked: Cleanliness
Good For Short Stay
Says Free WiFi although you need to have a wifi card for the computer first so misleading and there is no balcony or patio in single rooms or fridge.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not for long stays!
Room was very small, on the ground floor, so noise was constant.

8/10 Good

Matthew, Toronto

Liked: Room comfort
Close to historic centre
Clean, good location, friendly service, good restaurant close

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Right from check in the staff were very friendly. Helped with all of our questions and provided basic items that we had forgotten. Will definitely stay here again.

6/10 Okay

Bonnie Dozier, Lafayette LA

Liked: Cleanliness, property conditions & facilities
Off the beaten path but comfortable
Enjoyed the stay here, but the room was small. It was neat and clean and really loved the balcony, but was too far away from everything.

8/10 Good

Paul, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Excellent Customer Service
Steps away from metro station, 10 minute ride to city center. Hotel looks to be renovated recently and is in good condition and offers great value. The staff were very helpful.

2/10 Terrible

Michael, New York, NY

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Had my Credit Card Stolen
I let them swipe my card for a security deposit here. The next day, $30 at a clothing store and $1946.03 at a hardware store was charged. I had to cancel my credit card and wait until I am back in the US to pick up my new one.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay at Palma Hotel
My girlfriend and I participated in the Semi Marathon de Paris (March 3rd 2013) and we stayed at the Palma Hotel for three nights. We found our room very modern and clean, we particularly like the corner bath but would have preferred a fixed shower as well. The area was great, right next to a Police station made us feel quite safe and the nearby Metro station (Gambetta) made it very easy to get around Paris. All in all we had a very enjoyable stay.

10/10 Excellent

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and friendly
Excellent location. The room had enough space for myself, my mum and my daughter. The hotel was clean and the staff were helpful and friendly. Suitably close to shops and services, next to the underground and various bus services to major sights; we took a pleasant bus ride from the hotel to the Eiffel Tower. I would highly recommend this hotel for those with a tight budget and a desire to explore the surrounding areas of Paris.

8/10 Good

Maria, Mexico

Liked: Cleanliness, room comfort
Great for the price!

8/10 Good

Yannick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Anne-Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déjeuner trop chère
Ce sont les déjeuners qui sont chères pour ce qu’ils ont à offrir...
Stayed 6 nights in Aug 2019

8/10 Good

Gisèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre confortable et hotel bien placee
Chambe tres agreable et climatisee, tres bien equipee. Hotel juste à coté du metro
Stayed 2 nights in Jun 2019

8/10 Good

Marit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent og greit rom med fin beliggenhet i 20 arr.
Fint opphold med rent rom og bad. Bra med aircondition og lite støy. Ingen luksus, men grei pris å betale for det man får. Gode restauranter og barer i nærheten. Metrostasjon rett i nærheten. Vi overnatter gjerne på Palma hotell igjen. Marit,
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho soggiornato in coppia per 3 notti presso questo hotel nel mese di maggio 2019. É una struttura di fascia media, senza sfarzi ma per noi é stato ottimo. I 3 punti di forza sono pulizia, disponibilitá del personale e collocazione strategica (vicino a ristoranti negozi farmacie e metropolitana) La camera era un po' piccola ma con tutto l'occorrente e il letto molto comodo. Per coppie o viaggi con amici lo consiglio.
Stayed 3 nights in May 2019

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très mécontent de l'écoute client !
RDV d'affaires annulé, je n'ai même pas pu obtenir un remboursement partiel. Comment est-ce que je justifie ça en note de frais à ma direction ? 144€ à la poubelle...
Stayed 1 night in May 2019

6/10 Okay

Maria Leocadia

Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La description de l'hôtel est conforme. La chambre n'était pas très grande mais dispose de rangements. Très propre. Un peu bruyant sur la rue. Agréable : la présence de l'ascenseur
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso albergo in ottima posizione per i trasporti pubblici, vicino al centro. Non conveniente la colaxione, troppo cara ma si può rimediare al bistrot a fianco che è ottimo con prezzi più accettabili.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
bien situé petit déjeuner pas à la hauteur de son prix ni du standard actuel surtout pour non_français.
Stayed 2 nights in Dec 2018

8/10 Good

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

8/10 Good

Delphine

Liked: Staff & service
Stayed 1 night in Dec 2018

8/10 Good

Sumy, São Paulo

Liked: Staff & service, property conditions & facilities, room comfort
proximo ao metrô, boa localização em área agradável.
Stayed 3 nights in Nov 2018