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Reviews of Standing Hotel Suites

4 out of 5
Standing Hotel Suites
Allee Du Verger, 9, Roissy-en-France, Île-de-France

Reviews

6.8
Rating 10 - Excellent. 197 out of 997 reviews" "
Rating 8 - Good. 362 out of 997 reviews" "
Rating 6 - Okay. 215 out of 997 reviews" "
Rating 4 - Poor. 130 out of 997 reviews" "
Rating 2 - Terrible. 93 out of 997 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Biz Traveler , CAL

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Hotel EVER!
They do not disclose that they have failed AC system in the Hotel for over 2years! They do not replace sheets between the clients. Found hair in the bed, Pillow etc
dirty and hair
more hair
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient family hotel near CDG airport
The location of this hotel was good for being close to the airport before a morning departure, and the space for our family of 6 was good with a family suite available. The hotel staff were kind and provided a crib for our baby. The beds were clean and comfortable and the bathroom was clean. Unfortunately, the hotel seems to suffer from lack of investment by the owner(s), as the room was not as clean as it should have been, there was a repair mark on the wall (where the wall had been repaired but was not yet painted to match the other walls), and the couch pillows were tattered. Overall we were disappointed in the cleanliness of the hotel. It has good potential if someone would put a bit more effort to improve it's appearance.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Worst hotel on earth
The worst hotel I have ever stayed at. We had a late check in and I had emailed them prior. I received no response. We showed up and all the doors were locked and there were no doorbells to ring to get reception. After banging on the doors we finally got an answer. We were given a room, went upstairs to find someone sleeping inside it. Went back downstairs, given another room, found someone sleeping inside it again. Finally at 2am we were given a room and went to sleep for 4 hours which costed us $120. I demanded a refund and was not given one. Do not stay here. Pay extra for the Hilton or Sheraton and get yourself a good hotel. I emailed there reservations and have yet to receive a response. Awful customer service.
Stayed 1 night in Jun 2017

2/10 Terrible

jc, vermont

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs improvement
I would not expect a five star hotel but do expect that a hotel room should be clean and with working lights. We had reserved a Family Suite.....two queens . What we did get was a King bed and two twin beds. That was the only plus. Only two lights worked out of seven the safe was non-working ( when asked, they said none of the safes work), only had one hanger, no shower door and when we returned to the hotel after a long day, the room was not made up. No clean towels. I had to go down to the desk and ask for towels . When I told the front desk person that our room was not made, he just said " well, it is suppose to be". We put the sign on the door for housekeeping.

2/10 Terrible

Erik, Colorado

Disliked: Cleanliness, property conditions & facilities
Not clean
The staff was cordial, but our experience at the hotel was poor. They could not find our reservation in their files when we arrived, and it took a significant amount of time to locate it. We prepaid on Expedia, but the front desk seemed to be having some system issues and I now see two pending charges on my credit card for a room? I'm hoping they are just pre-authorizations, but my confidence is low. I asked for a receipt at check out and they couldn't get their system to provide one. They said they'd email me one later that day, but I never received it. Our room was not fully cleaned and we found filth and candy wrappers on the floor. In the room description it said the room had two twin beds, a full bed, and a sofa sleeper. The sofa sleeper was broken with a bar sticking out when we tried to pull it out. I notified the staff and was questioned if I had asked for an extra bed?? We wouldn't have needed an extra bed if the sofa sleeper was working. One of the bathrooms had a small corner shower with no curtain or shower door and the head of the shower aiming directly out of the shower. My kids found three holes in one wall was that were random (not aligned if something tha woud've been attached there) and were the size of bullet holes. It coud've still been from something attached to the wall, but it didn't look like it. This was an economy hotel near the airport, so our only expectation only a clean room to sleep in before a flight. We were disappointed.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
very rude staff at the reception
Firstly the Expedia agent who booked the hotel gave wrong information, he told that I would not be charged the city tax as it includes the total payment made, however it was not the case and I had to pay extra at the hotel at check in. Secondly he insisted me to book a taxi from hotel as free shuttle would not have operated on Sunday morning. This was a wrong information as the free shuttle started at 05:11 hours which was a reasonable time to get to terminal 2E and get the flight at 07:20 hrs. The hotel staff at the reception became very rude and asked to leave the place when I told them the all the taxes were already paid. I had to pay extra to stay.

8/10 Good

Patricia, California

Liked: Cleanliness, property conditions & facilities, room comfort
Usually a good value hotel
It has a fridge and beds are very comfy. On 4th floor and not in front of elevators is always quiet. Just the reception can be iffy, the rest is pretty good.

6/10 Okay

Pierre

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Thelma, Edmonton, AB

Liked: Staff & service, room comfort
Disliked: Cleanliness
Affordable
Good price for just one night stay. It's okay to stay for just one night, a quite hotel.

2/10 Terrible

Rod, Montreal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's inexpensive for obvious reasons
Was firstly given a room which was never cleaned. Next room had missing items, broken furniture, no sheets(only comforter), cracked toilet seat, squeaky bed and door would not close properly. I was so tired I was unable to complain and fell asleep anyhow. Morning came and wanted some coffee only to find packs of grinded coffee beans and no coffee maker. The only positive thing I have to say is that they have free shuttle and there is a free shuttle service in the area to bring you to a local mall with restaurants and shopping. And by the way they have no restaurant.

2/10 Terrible

Wissam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean
I will never repeat

4/10 Poor

Gordon

Disliked: Cleanliness, staff & service
Service was awful
Bad experience! This is an airport hotel, so it exists for an 'in-out' experience. Pricey for what we got, but so is everything else in Paris. When we checked in we discovered that: 1. Our room had not been fully cleaned, bathroom was filthy, with leftover soap and used towels. 2. Some bed linens were missing. 3. All the garbage containers were full of stuff (pizza boxes, soda bottles, dirty tissues etc) When I called the desk (at 6 pm) and asked for things to be cleaned up, I was told that the housekeeping staff had gone home for the day and there was nothing they could do (how can all your housekeeping staff be absent at an airport hotel???) 4. The next morning there was no water, so we could not shower before heading to a 24 hour air-travel day home When I spoke to the manager on departure, he just shrugged and said sorry. NOT GOOD ENOUGH

2/10 Terrible

John B

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel
Condition of the hotel in general, and the room was both unacceptably poor - broken fixtures, walls, rooms not cleaned... Rooms come with a kitchenette, however, there were no utensils, the dishwasher did not work... Service was a joke... Website images and information misleading... I strongly recommend not to stay at this hotel.

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at one of the other airport hotels
Very disappointing. Heating didn't work, many lights did not work, wifi poor. Zero ambience. Probably one of the worst hotels in the area. Depressing

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay before a flight
Really OK, nice bed and size, comfortable room. Nice area for relaxing with small fridge, kitchen and couch. I am almost ever disappointed when I stay at Only hotel

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointing stay
If you're looking for convenience and comfort, look elsewhere. The facility is not well-maintained and the decor is dated. The front desk staff was inefficient. There was no dinner restaurant. The Wi-Fi didn't work. There was no heat, so the temperature was about 15 degrees in my room. I had to take a shuttle and a train to get to the airport. Other than that, it was fine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Stuart, Glasgow UK

Liked: Staff & service
Disliked: Property conditions & facilities
Rather tired
Only stayed one night on s flight lay over. The receptionist was kind enough to let me checkin early after arriving early morning from Singapore. The room itself was tired with quite a few marks and damaged patches. However the bed was comfortable and very welcome after a 12 hour flight. The room / suite was clean. The lobby and public areas were a bit scruffy too. There is a shuttle bus (Gold line) that connects to CDG and airport rail station which I used to go into central Paris for the evening. A reasonable choice if the price is right.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Kathy, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Faded quality accommodations
Chose the hotel because it was close to CDG. First could not get into the hotel because the main doors were locked and the buzzer to alert reception was not working. Fortunately another guest saw me and got someone to open the door. This happened several times. Suite was not completely made up, no pillow slips on beds, no garbage cans.. so had to leave various refuse items on the counter. One towel in the bathroom was damp, and seemed like it had not been changed. I asked for a wakeup call, and receptionist took my request, but received no wake up call in the morning.

10/10 Excellent

shahrzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay to catch a early flight out of cvg
We booked this hotel since we had an early flight to catch the next morning good shuttle bus and very convenient

6/10 Okay

Patricia, Californie

Ok hotel on the allée du Verger, worth if priced l
There are every type of rooms in this hotel, some renovated some not. Rooms have space and could be so much better than they are. Very interesting. I had one good room on my first stay 2 years ago, since then they are average. Good value though

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not safety
One thief opened the door at 02:10am. Too terrible!

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities, room comfort
not a 4 star hotel as advertised
The Quality Only Suites at CDG airport is not what it says it is! It claims to be a 4 star hotel but it is definitely not! Our room was a disappointment. The 2nd bed in the room was a sofa bed, however the whole thing was broken and not safe to sleep on. (Besides, the 'mattress' in the sofa bed was gross and dirty looking.) No extra bedding was provided either. When we told the front desk about the broken sofa bed, they did provide a second room with 2 single beds directly below our room. (So, now we had to spit the family up, 2 in one room, 2 in the other) The beds in this room had no pillow cases on the pillows. Both rooms had chunks of the flooring missing, the shower head holder was broken in the first room, no shampoo or soap was provided, the hairdryer in the 2nd room did not work, there was hair in the sink and the floor was dirty. When returning to the rooms the next evening (expecting housekeeping to have been there), our first room did get fresh towels and bed made, but no shampoo etc...again. Nothing had been done in the 2nd room, it still had wet towels and unmade bed, no toiletries...

10/10 Excellent

Steve, Lake Elsinore, Ca.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel close to the airport
The Hotel is clean and modern and is very comfortable. Good parking, good breakfast and close to local food and shopping. The price was very good and the hotel staff was very helpful.

10/10 Excellent

alewyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Cait, San Fransisco

Near the Airport - Free Shuttle
The shuttle is offered by the airport and services all the hotels in that vicinity. The Gold Line shuttle comes every 20 minutes or so. Only suites translates to the lowest quality hotel on the block. But for an overnight stay for a long layover or taking the train the next morning its fine. If you get in after 5 pm there are no places to eat. No way to make coffee in the morning. You get what you pay for, I think this is one of the cheapest places to stay near CDG. Don't expect anything nice.

6/10 Okay

alaen d

10/10 Excellent

Chris, Brighton

Liked: Cleanliness, staff & service, room comfort
Massive room, very clean.
Huge room, very close to the airport. Reachable via the free Gold Line Shuttle which is situated above the train station at CDG airport. Only down side is they don't have a restaurant but there are places to eat within a 5 minute walk. I can recommend the local village pizza place. Very nice. We would definitely stay here again if we ever return to Paris.

6/10 Okay

bruno

Liked: Cleanliness, room comfort
Good value for $
Good value for money, excellent connexion to aiport via shuttle, helpful staff, breakfast too expensive @ 15 euros.

6/10 Okay

Darrell C, Toronto, ON, CAN

Ok, close to CDG AIrport
This hotel was ok. Room was clean. Close to CDG airport. However it was difficult to locate by car. Parking is very limited if you need to quickly park. Breakfast not included. €15 per person. Said served until 10am but when we got down to eat at 9:20am there was hardly any food left.

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Close to airport. Clean. Large rooms. Friendly staff. Free transportation. Cute town walking distance.

6/10 Okay

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Justin, Back Bay, New Brunswick, Canada

Liked: Staff & service, property conditions & facilities, room comfort
The suites are excellent and much is provided for what I needed. The bedding was not spotless, though, which was unfortunate; at least it was only a minor issue in this particular case. The local area is quiet, but you would need to go to the airport to get back into the city. Thankfully, shuttle buses are free and frequent, so that helps. It was an overall good stay. Excellent room!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Kuljit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

William, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
This hotel was very comfortable and i enjoyed the stay, the staff was extremely helpful and friendly

2/10 Terrible

traveler , florida usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only upside is the shuttle to the airport
It took us 30 mins to check in as the receptionist and another employee appeared to be overwhelmed with two people they were checking in as well as arguing amongst themselves. The room had no phone so forget about reaching the front desk for a wake up call or anything else unless you want to make the trek there yourself. Their selection of snacks in the fridge in the lobby was an appetite suppressant. You can choose from stale croissants or old hardened sandwiches. It was at least good for a one night emergency stay and had a good shuttle service to and from the airport.

6/10 Okay

Mary

Liked: Cleanliness
Close to the airport...but thats it..
The hotel is indeed close to the airport... and there are free shuttle busses going to and from the airport and hotel. But other than I would say that my stay here was a little bit disappointing. No restaurants nearby, no food options in the hotel itself...except for a few at the small vending machine at the hotel lobby. I came from a 10 hour travel of flghts and trains expecting to eat a simple decent meal at the hotel but there was none. The room was clean and spacious. Staff were ok. Near to the airport but far from everything else.

6/10 Okay

jbird2

Liked: Cleanliness
CDG Airport stay
Surprisingly run down for a Quality hotel. Room was clean but common areas were not. Breakfast wasn't included and they wanted 15 euros. Definitely not as described.

6/10 Okay

Nat la voyageuse

Liked: Cleanliness, room comfort
It's ok for one night
Shuttle service was not good at all !. It did not stop you at your terminal you asked .

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not that great!
Receptionist tried to charge us for prepaid room. Many lights in hallway burnt out.

8/10 Good

Jacqueline D.

Liked: Cleanliness, staff & service, room comfort
Overnight Stay for Flight from CDG
Very nice, clean junior suite with the ability to close a door between the small sitting area and bed area. The room, including the bathroom and small kitchen, was modern with a very comfortable bed. We were received well by receptionist. We skipped the breakfast, but were sorry that we had. Easy access to the airport via free shuttle. Just be sure you know which terminal you need.

10/10 Excellent

Manuel, Brecon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient hotel by CDG
Hotel was very convenient at short distance from CDG, nicely decorated and comfortable

8/10 Good

john, winder, ga usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to CDG airport
We just stayed here one night after returning to Paris from London and to catch a flight the next morning from CDG. The staff was great and the location close to CDG (on the airport shuttle bus line) is great. Our room was clean and everything worked well. I would definitely stay there again if I needed to stay near the airport, but not to visit the city(taxi to and from the city is expensive). The only negative is that there is not a restaurant in the hotel so you have to go to another area hotel to eat.

6/10 Okay

sophie d.

OK, but not a 4-star hotel
The hotel's web site says it's a 4-star hotel. Not by my standards. On the plus side: The location is very convenient if you are going to get on a plane the next day. The suite is also very spacious for a French hotel. There's a shuttle that runs every 20 minutes between the hotel and the CDG airport (except between 1am and 5am.) On the other hand, the decor is dark and dated, the area rug was stained, the paint on the metal coffee table was chipped.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, conveniently located close to the airport. No restaurant but you can easily find something at a walking distance (in the village or in another hotel).