Terrace/patio

Reviews of Mercure Paris Bastille Saint Antoine

4 out of 5
Mercure Paris Bastille Saint Antoine
64 Rue Crozatier, Paris, Paris

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 453 reviews" "
Rating 8 - Good. 208 out of 453 reviews" "
Rating 6 - Okay. 90 out of 453 reviews" "
Rating 4 - Poor. 31 out of 453 reviews" "
Rating 2 - Terrible. 5 out of 453 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

lee

Stayed 1 night in Apr 2023
Response from Béatrice on 28 Apr 2023
Cher client,C'est toujours un plaisir d'avoir un retour positif de nos clients .Nous espérons que vous pourrez profiter cet été de notre Rooftop , lors d'un de vos prochains séjours parisiens.Nous vous souhaitons une belle journée,

6/10 Okay

Qutaiba

Travelled with family
Liked: Staff & service
Pros: Location was near the gare de lyon station. Staff was excellent and helpful Cons: Breakfast was under expectation for 18.50 euros a person you could get a meal from the cafes near the the hotel
Stayed 3 nights in Oct 2022

10/10 Excellent

martin

Business traveller
Liked: Cleanliness
Clean and comfortable room - no complaints.
Stayed 2 nights in Sep 2021
Response from Béatrice / Executive Assistant on 12 Sept 2021
Dear Guest, It is very satisfying for us to know that you have enjoyed our hotel and our services. Thank you very much for posting your review. Our entire team will be very happy to welcome you back to our hotel! Best regards,

4/10 Poor

leandra fallon

Liked: Room comfort
nice room but ..reception can be better
the first reception hostess was rude and we ask her to repeat every single sentence she said (even ask to switch to english and she refused). the second one was super friendly and nice. the water came out yellow in the bathtube. it looks like they changed the pipes recently but no one warned us. we rang on departure but no hostess came after 10ish minutes.
Stayed 1 night in Jan 2021
Response from Charlotte Chef de Réception on 16 Feb 2021
Thank you for your feedback. Please accept my sincere apologies for these incidents. Regarding the orange water, we had technical work and change the piping which caused a small flow. We apologize for your departure. In the morning we are also at the breakfast service. I apologize for the wait. However, I hope you have had a pleasant stay. Hoping to see you again. Kind Regards.

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Charlotte Chef de Brigade on 26 Oct 2019
Merci pour votre retour très satisfaisant. A bientôt.

10/10 Excellent

Mr G J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
we were moved as I requested a quiet room with no comment or problem. The room was small but comfortable. Excellent location in an interesting area. The deal I had secured meant that I was spared the scary prices on the screen at arrival!
Stayed 1 night in Oct 2019
Response from Charlotte Chef de Brigade on 23 Oct 2019
Thank you so much for your excellent comment. Hope to see you next time.

8/10 Good

georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Charlotte Chef de Brigade on 7 Oct 2019
Bonjour, Merci pour votre note. Au plaisir.

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms
Very spacious for a Paris hotel!
Stayed 2 nights in Sep 2019
Response from Charlotte Chef de Brigade on 24 Sept 2019
Hi, Thanks a lot for your comment. That a pleasure. Regards

8/10 Good

Ilana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Béatrice on 24 Aug 2019
Dear Guest Thank you so much to give us your advice about your stay. We hope to welcome you soon! Have a lovely week-end, Best regards

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Very clean room with nice staff and breakfast! Also we enjoyed the quiet location near many cafes. Highly recommend!
Stayed 3 nights in Jun 2019
Response from Charlotte Chef de Brigade on 29 Jun 2019
Dear Alina, Thank you very much for your comment. This is a pleasure for all staff. We hope to see you soon in Paris. Best Regards.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Room was smaller than we thought fornthe price we had paid. The mini fridge wasnt cleaned and had no water in it. I stayed for 3 nights and the water wasnt restocked. We had used 2 glasses on the firat nught which had just been left there for the duration of our stay. And on our last night, when we came home around midnight, i saw the door had been left ooen by the pwrson who cleans the room. 2 lughts didnt work
Stayed 3 nights in Jun 2019
Response from Charlotte Chef de Brigade on 23 Jun 2019
Dear Customer, Thank you for sharing your experience following your stay. I am sorry to see that your stay was not at the height of your expectations, as well as the sudden damage to the cleaning. This should never have happened, I take note of it in order to transmit it to the service concerned. I hope to have the opportunity to regain your confidence during a future stay. Best Regards.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
31^C and A/C not working. Like sleeping in an oven. Very unimpressed. Offered another room. Same issue. Staff advised the A/C was down (so why offer us alternative room). Full refund would have been appreciated. Breakfast also disgusting. Scrambled eggs were like rubber. Limited choice. On a positive note. Place looked lovely and staff were great. But really, if A/C is down and weather is above 30^C - shut down.
Stayed 1 night in Jun 2019
Response from Charlotte Chef de Brigade on 4 Jun 2019
Dear Customer, I thank you for sharing your feelings after your stay. I am really sorry to hear that this did not live up to your expectations and I apologize. For air conditioning, our operating system is general for the entire hotel. Having average temperatures before the weekend in high heat, the air conditioning was not yet in use it takes 48 hours. And in Paris the temperatures change very quickly. For breakfast, we try to have the best products, I'm sorry if it was not your taste. Thanks again for sharing, we take notes of your remarks. Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the neighborhood and the hotel's proximity to the best farmers market in Paris. There were wonderful restaurants and cafes within a block of the hotel. The room was clean, comfortable and quiet and the staff was friendly and helpful.
Stayed 5 nights in Apr 2019
Response from Béatrice on 4 May 2019
Dear Guest, Wahouu it's a very pleasant to read your comments. We are very happy you enjoy your stay and we hope to welcome you soon. Best regards

6/10 Okay

helena

Disliked: Cleanliness, property conditions & facilities
Decent enough but definately not a 4 star
Some hotel staff were nicer and more helpful than others, but some information about the area etc would've been useful rather than just handing us the key when checking in. I wouldn't say the hotel is 4 star. While it is comfortable enough, its a bit drab. The cleaning of the room was substandard, dirty pillowcase left on bed, toilet roll left on floor, bin not changed etc which was probably the worst thing about the room. the lights are also pretty bad seeing as there is no overall "main light". Area is good with lots nearby.
Stayed 4 nights in Apr 2019
Response from Béatrice on 30 Apr 2019
Dear Guest Thank you to give us your advice. we apologize if the benefits were not up to your expectations. We take the measures with our team to improve the quality. we hope to have the opportunity to renew your confidence during a future stay. Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Apr 2019
Response from Charlotte Chef de Brigade on 23 Apr 2019
Bonjour, Merci d'avoir laissé votre avis.

10/10 Excellent

Ole Greger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Charlotte Chef de Brigade on 31 Jan 2019
Cher Ole, Merci pour votre note. Au plaisir de vous revoir. Bien à vous.

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2018
Response from Béatrice on 27 Nov 2018
Dear Guest Thank you so much to give your advice about our hotel. We are happy to know you appréciate the Mercure Bastille Saint Antoine. We hope to see you soon. Sincerly

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great find!
Perfect, comfortable, well located, and affordable hotel. Plus, we both LOVED the breakfast which we decided to pay for. Thank you!
Stayed 1 night in Oct 2018
Response from Beatrice on 16 Oct 2018
Dear Guest Waou! it was a very nice pleasure to read your comments! Thank you so much . We hope to welcome you soon. Best regards

6/10 Okay

Verified traveller

Doors don't lock, but clean
Pros: - Bed and room was clean (but don't look under bed) - Bathroom is mostly clean (minor mold in the corners) - Room size was ok - Bed was pretty comfy (not too hard and not too soft) - Location is close to metros, restaurants and a stop on the yellow line of the L'open hop on hop off tour (but far from the tourist attractions (not within walking distance) Cons: - Toilet is in a separate room, typical European style, but door opens into toilet, so you have to stand on toilet to open/close the door - Window is full height like a door did not lock (but not so bad since we were on 3rd floor and there was a barricade window shade that can be used too, but then you have no sunlight) and door to hotel room did not consistently lock, hotel room was changed after their staff left room unlocked one day - amenities were not refreshed until second to last day (which was annoying)
Stayed 4 nights in Sep 2018
Response from Béatrice on 2 Oct 2018
Dear Guest, You have kept a mixed memory of your stay in our establishment, and you point out some shortcomings in the service you have been given. We are sorry and we beg you to accept our apologies. We hope that despite these annoyances, we will welcome you during your next trip. Best regards

6/10 Okay

Dan, Lincoln , UK

Liked: Property conditions & facilities
Disliked: Room comfort
I'll never spend 350 euros on a secure again
350 euros for one night last Thursday 20th , the most I've ever paid for a bog standard hotel. Paris was hugely expensive last week. Hotel itself was "ok", let down by two people arguing at base of hotel at 02:30 am which lasted 30 minutes and woke the entire hotel up.
Stayed 1 night in Sep 2018
Response from BEATRICE on 25 Sept 2018
Dear Guest Thank you to give your advice . We are so sorry to hear that outside noise has awakened you. We hope to welcome you during your next stay Do not hesitate to contact us ,we will assign you a room on our top floor! We wish you an excellent evening. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location, great hotel
Stayed 1 night in Jul 2018
Response from BEATRICE on 20 Aug 2018
Dear Guest, Thank you for your comments. We will hope to welcome you soon. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from beatrice on 15 Aug 2018
Dear Guest, We are delighted that your stay has gone well. Our greatest reward is your satisfaction. Best regards

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suzie
Very helpful staff, breakfast average, comfortable bed, satisfactory stay.
Stayed 5 nights in Aug 2018
Response from Beatrice on 14 Aug 2018
Dear Madam, Thank you for your comment. The Mercure Bastille Saint Antoine will enjoy to welcome during your next trip to Paris. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a nice location. My big problem with the hotel was the a/c. The a/c was barely blowing any air and there was no fan to circulate the air. So my stay was a little uncomfortable. I was only there for 2 nights
Stayed 2 nights in Jul 2018
Response from Charlotte Front Office Manager on 24 Jul 2018
Dear Customer, Please accept our apologies for the inconvenience. Some rooms are more sensitive to the heat of outside. Do not hesitate during your next stays ask for a fan or any other solution so that your stay will be better. Best Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent good value hotel in a central location
A decent hotel managed by friendly efficient staff in a good location. The only "downer" is that the thermostat inside guest rooms cannot be set to go lower than 19 Celsius which makes the room a little uncomfortable. Other than that all was good.
Stayed 2 nights in Jun 2018
Response from Charlotte Front Office Manager on 24 Jul 2018
Dear Customer, Thank you for your comment. Please accept our apologies for the inconvenience. Some rooms are more sensitive to the heat from outside we are again sorry. If you're feel uncomfortable, please we invite you to ask at the front office team to find any solutions. We hope to see you again on a future stay. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from N I on 11 Dec 2018
Cher Hôte, Quel plaisir de lire vos commentaires ! Encore une fois merci d'avoir partagé votre expérience sur Expedia Il n’est pas de plus belle reconnaissance que de voir un tel enthousiasme de la part de nos chers clients. Nous sommes très heureux de savoir qu'après vos quelques visites, vous appréciez toujours autant la qualité de notre accueil et de nos prestations. Nous sommes déjà dans l'attente de vous recevoir pour votre prochain séjour à Paris. N IMBERT Directeur Mercure Paris Bastille Saint Antoine

10/10 Excellent

Caitlyn, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady running the desk was so sweet. The room was so little and perfect for a single or couple planning to be out most of the day. Outlets on both sides of bed and real hair dryer! Breakfast great and lobby so instagrammable. Easy walk to Marais district, one of my faves.
Stayed 2 nights in May 2018
Response from N I on 26 May 2018
Hello Caitlyn ! Thank you for your comment. We are really happy to see that you have a nice stay. We hope to see you soon. You will always be welcome in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
I had a very good stay at this hotel The staff was very welcoming, on top of everything and very well trained.
Stayed 2 nights in Apr 2018
Response from N Imbert on 8 Apr 2018
Dear Guest, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, N Imbert

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from N Imbert on 11 Apr 2018
Nous espérons tous avoir la joie de vous revoir très vite chez nous, A bientôt, N Imbert

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Dear Guest Thank you to give us a note. We hope you enjoy your stay in Hotel Mercure Bastille Saint Antoine. We wish you an Happy Christmas Best regards Beatrice PORTES

8/10 Good

Angie, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Location
We arrived very early and the hotel kindly held our bags until later in the afternoon. We were given a corner room with a terrace which was lovely, though it overlooks offices. The room itself was an odd shape and the bath/shower, sink and toilet in 3 separate rooms. There was a double bed and single bed, I got the single bed which was a rollaway though incredibly comfortable. The toilet broke and wouldn't fill so we had to fiddle with it every time we used it. We never received our complimentary water but the Wi-Fi was excellent. The location is so central with the metro less than 3 mins walk. I would definately stay here again.
Stayed 3 nights in Nov 2017
Response from n i on 18 Jan 2018
Dear Guest Your comments is the perfect description of who we are! You are right, we are close to everything in Paris.. Norbert IMBERT General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, lovely hotel, close to the metro line, restaurants / bars.
Stayed 4 nights in Oct 2017
Response from N imbert on 13 Nov 2017
Dear guest, Our goal is to make our guests feel like home. Our success is that you have now a second home in the City of Lights! Norbert IMBERT Directeur / General Manager

8/10 Good

Larissa, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time in Paris
Really happy with my stay here. Room looked exactly like the pictures and the bathroom was very spacious with a tub. My room overlooked the street and was only .5 mi away at most from any metro stop I needed!
Stayed 3 nights in Sep 2017
Response from n i on 13 Nov 2017
Dear guest It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Norbert IMBERT General Manager

8/10 Good

seeetpotato84, UK

Liked: Staff & service
Disliked: Cleanliness
Friendly staff, rooms a little tired
We found the staff here to be very friendly and helpful. This is a small hotel, in a good location, close to Bastille. 10 mins walk to Gare de Lyon and about 30 mins walk to Notre Dame. A selection of metro stations are nearby, so you can easily be in central Paris within 40 mins. There are some good bistros and several very good patisseries nearby. There was also a food market just outside the hotel most days. The rooms themselves are tired. The bathroom had a good shower and a bath, but the walls had peeling paint and the towels weren't the best quality. The fan didn't appear to work which made the bathroom damp. There was some building work outside the hotel from 8am. Overall I would probably stay here again, depending on the price and the reason for visiting Paris. We paid around 100 Euro per night, and I'd expect slightly more for that price.
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as expected from Mercure
Very pleased with the staff and facilities.
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, interesting neighborhood, great help
Excellent tourist advice and help.x Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
It was ok....
The hotel is in a great location especially for young couples or groups of people wanting to have nights out as it is a walk away from Bastille which has a back street of pubs and clubs. The hotel was basic but clean. Bed was made everyday and room tidied too. It says it has a bar, it doesn't. It has bottles of wine and beer etc just sitting out next to reception and the reception pour it for you I think? We were disappointed in this so never used it. One of the main reasons we booked the hotel was the roof top bar, we always like to sit out at night and have a drink to unwind. The 4 nights we stayed the roof top bar was closed as the reception man said 'it might rain'. Online it also states that it has English tv channels, it did not. Also quite a noisey area, building works going on beside the hotel woke us up early mornings but that is not long term. The location was the best thing! It's literally a 2minute walk to the underground!! You pass restaurants and bars and there's a market on every day the street opposite and also bakers too! Plenty of choice. Just a side note for anyone who hasn't been to Paris before - we got stopped in the underground by ticket police and they charged us 35euros each because we had not signed and dated our 5 day ticket we had bought. No one ever told us to do this, and the stop you randomly. Just a heads up!!!
Stayed 4 nights in Aug 2017

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great little hotel in a convenient and fun location. The Bastille-Saint Antoine area has heaps going on and its within easy walk to most things. There's also a bike hire stand right near the hotel for those for whom walking is a chore!
Stayed 2 nights in Jul 2017

8/10 Good

Lauren, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Very nicely appointed hotel with friendly and helpful staff. Clean room and comfortable bed, separate toilet and bathroom. Close to the metro and restaurants. Would definitely stay again.
Response from N I on 3 Oct 2016
Dear Guest, Thank you for taking the time posting a review on expedia . We read with attention your comment regarding your stay. We deeply regret that you did not enjoy it and we do apologize for the negative experience you report. However we are pleased to read that you liked our central Paris location Thank you once again for sharing your feedback and we do hope to welcome you back again soon at Mercure Paris Bastille Saint Antoine Truly yours, Norbert IMBERT General Manager

8/10 Good

Rose, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to Metro and Gare de Lyon
Hotel staff was super friendly. Nicer than all of the places I stayed during my month long trip to Europe.
Dear Rose Thank you for your positive comments following your recent stay in our hotel. Your satisfaction is the best reward for all our staff who work every day to provide excellent service Best regards Béatrice PORTES

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant All around
Response from Virginia Directrice on 25 May 2016
Dear guest, Thank you for your positive feedback . Regards, DARDER Virginia Directrice Mercure Paris Bastille Saint Antoine

8/10 Good

Haley, Kansas City

Liked: Cleanliness, property conditions & facilities, room comfort
Decent Hotel
I was only at this hotel for one night because I got to Paris a day earlier than expected. I got there late, and didn't adventure around the neighborhood much. I was alone and I went to look for food but everything was closed when I was out, probably around 10 pm. I was really thrown off by this hotel at first because the lights on each floor were emotion activated. I considered ordering room service but they charged 5 euro for orders after a certain time, 10 p.m. I believe, and the menu was pricey to begin with. The rooftop deck would have been nice in the morning, but wasn't usable in the evening, I couldn't even find a light. They did have some TV channels in English though, which was nice because it was a little too late to explore the city. Bathrooms were very pretty and clean.
Dear Guest, I thank you for the time you took to share your experience after your stay at the Mercure Paris Bastille Saint Antoine Hotel. I am sorry to hear that you could not enjoy Paris after 10pm, the Faubourg Saint Antoine (a couple meters away from the Hotel) is usually a lively neighbourhood. We hope to welcome you again on your next stay in Paris, Best Regards, DARDER Virginia - Directrice Mercure Paris Bastille Saint Antoine.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

a, pty

Liked: Cleanliness, staff & service
Good
Good location Clean Very attentive Staff Cousy Safe area Restaurants, Cafes, grosery shops walking distance Metro near Bike rental near
Response from Virginia Directrice on 24 May 2016
Thank you for giving us your comments regarding your stay at the Mercure Paris Bastille Saint Antoine. We are delighted to have given you satisfaction and it is with great pleasure that we welcome you in a future visit. Have a good day. DARDER Virginia - Directrice Mercure Paris Bastille Saint Antoine

10/10 Excellent

vebob, fareham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very close to the Metro
Beautiful room to stay in and enjoy our time in Paris. Walking distance to Notre Dame or very close to the Metro to access all of the main attractions. Staff were incredibly helpful and friendly.

8/10 Good

marilyn, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position great staff
The hotel was so close to lots of shops and cafes and very easy to get to. It was close enough to the Gare de Lyon to walk even with luggage. The staff made us feel at home, booked us into a super restaurant close by and did everything possible to make our stay comfortable. We would stay here again
Response from Valquiria DEIBER (general manager) on 5 Aug 2015
Bonjour dear client ! Thank you for your message, We are very happy to know that you had a wonderfull experience in our hotel.We are already welcome to your next stay in Paris. King regards

4/10 Poor

Donna, Perth, Western Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Noisy, musty and dark
The foyer is small but nice enough. The corridors are papered in dark brown wallpaper which makes them very dim and unwelcoming. A strong musty smell pervades the corridors, despite a lot of air freshener that is actually cloying and unpleasant. Our room was a good size, by Parisian standards, but had an odd configuration. The toilet was set off the entry while the bathroom led off the bedroom. This meant walking through the bedroom to wash ones hands because there was no basin in the toilet. The bed was comfortable. We got little sleep because the noise from outside was very loud, despite the roller shutters. We stayed 2 nights but would have moved to a different hotel because of the noise if we were staying longer.
Response from Valquiria DEIBER on 20 Aug 2015
Dear client ! Sorry about the noisy that you had during your stay. All rooms have a view to a quite small street. We would like to show you our renoted rooms with the clear color.à bientôt

10/10 Excellent

Thiciana, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel close to Gare de Lyon
This hotel is a great option if you want to stay close to the Gare de Lyon. I personally don't love the neighborhood but it was convenient for me for one night and in transit as I was traveling to the south of France. It's super close to the Gare de Lyon (about 10min walk) and to a metro stop. Hotel staff was super friendly and helpful, and let us check in earlier than we were suppose to. Bed was SUPER comfortable; great shower and spotless clean room. Highly recommend it!
Response from Valquiria diretora on 20 Aug 2015
Dear Thiciana ! Thank you for your comments. We are so glad to know that you had a wonderfull stay with us. We hope to see you soon... à bientôt Valquiria DEIBER (general manager)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,close to Metro,market,restaurants.
We spent 7 nights in paris. We enjoyed our stay at Mecure Bastille. Excellent location.
Response from Valquiria DEIBER on 20 Aug 2015
Bonjour! It s a real pleasure to read your message.Thank you and see you very soon