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Reviews of JO&JOE Paris - Gentilly Hotel - Hostel

JO&JOE Paris - Gentilly Hotel - Hostel
89 - 91 Avenue Paul Vaillant Couturier, Gentilly

Reviews

8.0

Very good

Rating 10 - Excellent. 115 out of 265 reviews" "
Rating 8 - Good. 86 out of 265 reviews" "
Rating 6 - Okay. 34 out of 265 reviews" "
Rating 4 - Poor. 9 out of 265 reviews" "
Rating 2 - Terrible. 21 out of 265 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dolly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious, bed was good too. Good breakfast!
Stayed 3 nights in Oct 2023
Response from Jo&Joe on 25 Oct 2023
Hi, thanks for sharing for impressions with us.Cheers,

10/10 Excellent

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from The Jo&Joe team on 7 Sept 2023
Hi Edmond, thanks you very much for your review.Have a great day,

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
The area was good. It is only 1 block away from the metro station. Did not have a laundry room.
Stayed 1 night in Aug 2023
Response from The Jo&Joe team on 2 Sept 2023
Hi Luis, hope you are doing great.We are glad you enjoyed our facilities and it is true, we are very close to the metro station. Also, we do not have a laundry service but there is 2 near by.Thank you for taking the time to share your feedback.

2/10 Terrible

maria

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The staff made us wait at the lobby for over two hours to check in. They did not give us an estimated time on when a room would be available for us even though we booked our private room well over a month ago.
Stayed 2 nights in Aug 2023
Response from The Jo&Joe team on 9 Aug 2023
Hi Maria, hope you are doing great.Sorry for the inconvenience with your room and thank you for your review that help us a lot.

6/10 Okay

Oscar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Mel on 3 Aug 2023
Salut Oscar !Merci pour ta note :)Est-ce possible de nous en dire un peu plus pour que tu puisses nous mettre un 10/10 à ton prochain passage ? :)A bientôt !

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First hostel I’ve stayed at so I was a little nervous, but this hostel made me feel very safe. It was in a great location (close to the metro) and was very clean which were the two things I was most worried about.
Stayed 2 nights in May 2023
Response from Mel on 3 Aug 2023
Hi Robert !Thank you for your review ! It was a pleasure to welcome you and we wish to see you again :)

6/10 Okay

Carlos

Stayed 3 nights in Apr 2023
Response from Mel on 20 May 2023
Salut Carlos !Merci d'avoir pris le temps de laisser une note !Pourrais-tu nous envoyer un mail pour nous en dire un peu plus sur ton feedback ? :)En te souhaitant une bonne journée !

6/10 Okay

Mayda

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The most unfriendly staff ever, from the front desk to the bar, not wanting to help and really rude. The building is nice though you can hear everything thats going on. Not thought for digital nomads (phone boot, isolatiin of sound)
Response from reception on 23 Feb 2023
Hi !We are sorry for what you told us, which surprises us because it is not the jo&joe spirit. The teams do their best to be at your disposal and we are sorry that you did not appreciate their way of doing things.We wish you a good day !

10/10 Excellent

keanna

Liked: Cleanliness, staff & service, property conditions & facilities
This was surprisingly one of The best places I’ve stayed. I stayed in the double private room with the private terrace and it was awesome. The room was extremely clean and the terrace was huge had a really nice view of the Eiffel Tower, amd has a large day bed on it. The staff is very nice and helpful, there’s a great party vibe at night but if you’re not into that, you can retreat to your room and not hear any noise at all. The metro is a 3 Minute walk From the hotel and takes you very easily to the main attractions. Breakfast is continental and has a lot of options. My only complaint is that the bed was extremely, extremely hard which is a pretty important part of your stay. I wouldn’t hesitate to stay here again as long as I called before and
Stayed 4 nights in Sep 2022
Response from Mel on 1 Oct 2022
Hello, thank you for your message. We are happy you enjoy your stay with us !Hope to see you again.Have a nice day !

8/10 Good

lili

Liked: Staff & service, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

Ksenija

Liked: Staff & service, amenities, property conditions & facilities
I’m not usually much for a hostel stay kind of person, but I didn’t want to pay $200 for one night stay in Paris before my flight, so I decided to try out this hostel. The photos looked cool, so I went for it. The place itself is very modern and stylish. I appreciated having a cabin room all to myself, having no windows makes it very dark and claustrophobic, but for one night stay it’s good enough. It can get noisy at times, but nothing unbearable. The shareable bathrooms/shower facilities are nice and clean. Best part was that it’s located 3 minute walk from the metro. I was taking the train yo to Charles De Gaulle airport and it was super fast and easy. Overall, great stay for a low price in Paris.
Stayed 1 night in Jun 2022
Response from Mari on 9 Jul 2022
Thank you for your review Ksenija, I hope to welcome you again soon :)

8/10 Good

Verified traveller

Really enjoyable solo travel experience
I stayed in a cabin which was ideal for a solo traveler although it is a bit of a hit or miss whether you get roommates who are like you (quiet or party etc) as with any hostel. I liked the cabin concept and the staff were very friendly. Despite the events going on down at the bar you couldn’t hear them upstairs. My only suggestion would be for the hostel to add a vending machine by reception for late night snacks and water.
Stayed 3 nights in Jun 2022
Response from Mari on 9 Jul 2022
Thank you for your review, your comments are duly noted for a better experience next time !

8/10 Good

Steven

Stayed 2 nights in May 2022

2/10 Terrible

Tess

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for one night and were very disappointed in our stay. Upon arrival, we requested (and paid) for a late check out. We got to our room to find that it wasn’t clean and there were no towels anywhere. The room smelled strongly of urine. It was, frankly, disgusting. The front desk did help us with clean towels, but that was it. The next day our key cards abruptly stopped working. Come to find out, no one put our late checkout on our room. My husband had to stop and spending 45 mins getting new keycards. Finally, we were informed upon departure that our room would normally be about 45 euros per night. We paid over $100 usd. No one could (or would) explain the discrepancy in price. All and all, we were very disappointed in our experience and wouldn’t recommend or stay here again.
Stayed 1 night in May 2022
Response from Mari on 9 Jul 2022
Hello Tess, I regret your stay was not up to JO&JOE's quality of service, and I hope to welcome you again to change that experience and feeling. Best regards

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness
I was supposed to say about 6 nights but ending up staying none. When I arrived the staff were very nice but once I got up to my private room it was a sauna with no running air. I got a private room but had to use communal showers that were very dirty. Every toilet stall had no toilet paper, the floor and the seats of the toilet were filthy. It’s a long walk to get to the hostel from the metro with nothing to look at. It’s in a more residential area so you have to walk a good distance to get to the more major stores.
Stayed 6 nights in May 2022
Response from Mari on 17 May 2022
Hello Karen, Thanks for sharing your concerns about your stay, I regret that you found dirty toilets, be certain that we will inform the housekeeping department to improve quality. A/C was not on during your stay because of the low temperatures, but is now :) Hope to see you again soon for a better experience !

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Can't rest well
Often very noisy even after 11pm. Difficult to sleep well. The security guard didn't act as he should when he found 2 people in a cabin room doing..
Stayed 3 nights in May 2022
Response from Mari on 17 May 2022
Hello Dear Anonymous, thank you for sharing your experience, I regret that the roomates were noisy. The security is there to maintain silence during the night time. I hope to welcome you again for a quieter experience :)

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Like the area surroundings to explore, staff is attentive and courteous, room was too warm at first but when I had an upper floor room, it was nice, cool and quiet, away from everyone
Stayed 3 nights in Feb 2022

10/10 Excellent

Vasundhara

Stayed 3 nights in Nov 2021

2/10 Terrible

radouane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Mari on 14 Sept 2021
Bonjour Radouane, Je suis navrée de lire que ton séjour n'a pas été à la hauteur de notre qualité. J'aurai aimé en savoir plus, afin que nous puissions améliorer les points qui n'ont pas été. Peux tu m'envoyer un email sur l'adresse de l'hostel afin que nous échangions ? Merci de ton retour, Mari

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Openness; ease of communication
Stayed 7 nights in Aug 2021
Response from Mari on 14 Sept 2021
Thks Kai, All the best

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2020

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars!!!
This place is AMAZING. This is the weeworks of hostels.
Stayed 3 nights in Feb 2020
Response from Mari & JOE on 18 Feb 2020
YOU are AMAZING <3 See you soon Stacey !!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place confortable 👌, perfect ubícate, great service, good breakfast, I liked 👏👍
Stayed 1 night in Feb 2020
Response from La team JO&JOE on 10 Feb 2020
Hi! Thank you for taking your time to share your opinion about the stay at JO&JOE. We are happy you liked it, see you next time!

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay.
Stayed 1 night in Feb 2020
Response from La team JO&JOE on 10 Feb 2020
Hello Marilyn, Thank you for rating your stay at JO&JOE! We always appreciate the guests feedback. See you next time!

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Happy
Stayed 4 nights in Jan 2020
Response from The JO&JOE Family on 11 Feb 2020
Thks Olivier, see you soon :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a different event planned most nights and the onsite kitchen served amazing food.
Stayed 2 nights in Jan 2020
Response from The JO&JOE Family on 23 Jan 2020
Hey ! We're glad you enjoyed your stay at JO&JOE Gentilly and hope to see you again :) Maxime & JOE

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trendy old bird!
Loved it, refreshing and fun. The only comment I have is that we stayed as a family in one big room and my elderly mother could have done with a chair and the beds were very low for her to get up and down. I appreciate the hotel is not geared for ladies in their 80's but she's a trendy old bird!! Thanks again, Lindsay :)
Stayed 3 nights in Dec 2019
Response from The JO&JOE Family on 23 Jan 2020
Hi Lindsay :) We're glad you enjoyed your stay in JO&JOE Gentilly thank you your review ! We hope it was not too inconfortable for your mother and hope see you soon :) Cheers Maxime & JOE

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from The JO&JOE Team on 5 Jan 2020
Thank you for the top grade! All the best from the JO&JOE Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the Cabin one night and couldn't stay there any longer. It wasn't clear how it worked. I thought it was your own room, but it isn't at all. It's like being in a dormitory, only worse because there's no room to move around. There's also no privacy whatsoever as there's no sound barrier. I heard the guy in the cabin next to me talk on the phone for five or six hours (to 2 am in the night) to some girl. I used ear plugs, but that wasn't enough. There is also no anything about any return of funds. People were friendly and I think it would be a fine place. I just expected a private room with the cabin, but it isn't anything close to a private room.
Stayed 10 nights in Nov 2019
Response from The JO&JOE Family on 18 Dec 2019
Hello dear anonymous :) Thks for the review after your stay. The cabin is an alternative to the dorms because you have your own intimacy. You can close your door and leave your stuff inside, but as a dorm, you can hear your co-roomers. Don't hesitate to book a private double room next time, it is a hotel-like room ;) See you soon !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from The JO&JOE Family on 18 Dec 2019
Thks for the rating :) See you soon !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for quick stays
I opted for the 'cabin' style room with a queen bed. I would strongly recommend packing your own towel and a pillow. While the bed itself was comfy, the pillow offered very little support or comfort, I ended up placing some folded clothing underneath it so I wouldn't have a sore neck. There also wasn't any temperature control so I ended up being quite hot.
Stayed 2 nights in Oct 2019
Response from The JO&JOE Family on 18 Dec 2019
Hello dear websurfer :) Thks for the review after your stay, you have the heater controler next to the window :) See you soon !

10/10 Excellent

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rad
It was a tad far for just walking around but the train is suuuper close. Totally would recommend this place for great price and over all stay.
Stayed 1 night in Dec 2019
Response from Mari on 18 Dec 2019
Thks Eva for the review :) See you soon ! The JO&JOE Family

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Nov 2019
Response from The JO&JOE Family on 18 Dec 2019
Don't hesitate to put a comment next time for us to improve ourselves, otherwise we can't know ;)

10/10 Excellent

Loan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous & amazing first
Stayed 3 nights in Sep 2019
Response from JO & JOE Team on 23 Nov 2019
Hello! Thank you for leaving a good word. We are happy you have enjoyed JO&JOE. See you next time!

8/10 Good

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Mari on 18 Dec 2019
Merci Ahmed ! A bientôt !

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 5 nights in Oct 2019
Response from Mari on 18 Dec 2019
Don't hesitate to put a comment next time for us to improve ourselves, otherwise we can't know ;)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lively and fun! The rooms were clean, the staff was nice. Overall great service!
Stayed 5 nights in Oct 2019
Response from Mari on 19 Oct 2019
Thks for the review ! We are glad that you enjoyed your stay @JO&JOE ! See you soon !

6/10 Okay

Sharna

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern concept, clean place to stay. Great staff and service
Stayed 3 nights in Oct 2019
Response from The JO&JOE Team on 15 Oct 2019
Thank you very much for your comment, we are happy you enjoyed your stay with us :) The team is looking forward to host you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The train station is just 2mins walk and evening show at the hotel ground floor/ Bar is very entertaining.
Stayed 4 nights in Sep 2019
Response from The JO&JOE Team on 15 Oct 2019
Thank you for taking the time to leave us a review :) All the best to you and hoepfully see you again soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from The JO&JOE Team on 15 Oct 2019
Thanks for the review :D All the best

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. Good bed and huge structure but lacks the backpacker experience.
Stayed 2 nights in Sep 2019
Response from Mari on 19 Oct 2019
Hello dear websurfer, I'm sorry but I don't get your review... can you tell us more about that @paris@joandjoe.com ? Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful and cleanest hostels I have ever been at. Definitely will come back.
Stayed 3 nights in Sep 2019
Response from Mari on 19 Oct 2019
And we'll be thrilled to welcome you again <3

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 7 nights in Sep 2019
Response from Mari on 19 Oct 2019
Don't hesitate to add a comment to you 3 stars so we'll know what to improve for next time ;)

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
This hostel sucks! The food and drinks are expensive AND the staff rarely picks up the phone when you call!! And the bed is nice BUT it’s made of wood and be careful so you don’t hit your shin on it cos it hurt! The kitchen is horrible! Backpackers please avoid this place! There are no activities! And you get easily bored if you are traveling alone!!
Stayed 1 night in Sep 2019
Response from Mari on 19 Oct 2019
Hello dear anonymous :) Thnks for sharing your experience with us ! Please note that the drinks are from 5€ for a cocktail (nearly 7 inside Paris) and you can eat for 7€ for a hotdog. The telephone has a automatic off-hook so when it rings, somebody picks it up ;) Sorry to hear that the communal kitchen was horrible, it would have been nice to tell us why, so we can fix this issue in the future ;) We do have activities everydays : open mics on monday, boardgames on tuesdays, beerpong on wednesdays, happy hours everydays, DJ sets on fridays and saturdays etc. Please don't write review that are totally wrong in everyplaces. We hope to see you soon though so we can discuss it directly ;)

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
the card key problem....
Basically it is very nice. If you pay 5 euros, they can keep your luggage in the safety box and you can relax in the restaurant area or in the garden even before check-in time. But the problem can be the card key. We can use it for the electricity of the room. You insert this card and your room will gain the power. But imagine, if you stay with other strangers in the dormitory room, each schedule is different. So while you take shower, the one who has inserted his card left the room (of course, with his card, without it, he cannot enter the room), all of the light just goes off. You are left alone in the black shower room. I think that it might be for the environment, but it is too useless.........other than that this hostel seems perfect, so it's pity....!
Stayed 1 night in Sep 2019

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Super convenient location, price and comfort. Very attentive staff. One of the best hostels I stayed.
Stayed 5 nights in Sep 2019
Response from Charlotte &Joe on 6 Oct 2019
Hello Yana, We are happy to welcome people from everywhere, thanks for leaving us this review! We appreciate very much. Cheers from Paris

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from The JO&JOE Team on 18 Aug 2019
Thank you for the great rating Orbitz, we are happy you enjoyed your stay with us :) See you soon hopefully!

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Stayed 1 night in Aug 2019
Response from Mari on 12 Aug 2019
Thank you Francine ! YOU are wonderful ! See you soon ! The JO&JOE Family !