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Reviews of ibis budget Saint Maurice

2 out of 5
ibis budget Saint Maurice
252 Rue du Marechal Leclerc, ZAC Vivendi OTV, Saint-Maurice, Paris - Ile de France

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 286 reviews" "
Rating 8 - Good. 130 out of 286 reviews" "
Rating 6 - Okay. 49 out of 286 reviews" "
Rating 4 - Poor. 18 out of 286 reviews" "
Rating 2 - Terrible. 10 out of 286 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tony

Travelled with family
staff rude rooms to small
Stayed 3 nights in Jan 2024
Response from ss on 25 Feb 2024
Good morning,We thank you for your comment and we are sorry to learn that your stay did not live up to your expectations and we apologize. Regarding the size of the room unfortunately we can't do anything about it.We hope to have the pleasure of seeing you again in order to provide you with better service.SincerelySandra SEMEDOIbis Budget Saint Maurice

4/10 Poor

Estefania

Stayed 1 night in Aug 2023
Response from ss on 9 Sept 2023
Bonjour, Nous vous remercions d'avoir pris le temps de nous communiquer votre évaluation. Je suis désolé d'apprendre que notre hôtel n'a pas su répondre à vos attentes. Nous vous remercions une nouvelle fois et nous espérons regagner votre confiance.! Cordialement

6/10 Okay

Saima

Travelled with family and small children
The rooms are very small and no privacy if sharing with friends or family, one plug socket in a room for three, although was clean the windows were dirty, had to keep open and they were quite dirty. Toilet facilities were very poor no lock on door!
Stayed 3 nights in Jul 2023
Response from HSM on 30 Jul 2023
Hello, Thank you for your comment. The hotel will be completely renovated from October 2023, the points you have signed will be improved. Thank you once again, we hope to have the pleasure of seeing you again soon.

8/10 Good

Patrick-Ngambe, Vaudreuil Dorion

Liked: Cleanliness, staff & service, property conditions & facilities
The area was very quiet, really liked it
Stayed 6 nights in May 2023
Response from HSM on 21 May 2023
200 / 5 000Résultats de traductionRésultat de traductionHello, thank you for taking the time to provide us with your review. We hope to have the pleasure of welcoming you back to our hotel soon! Cordially,

8/10 Good

Anabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fine but the room too small, far from Paris central
Stayed 8 nights in Mar 2023
Response from hsm on 21 May 2023
Bonjour, Nous sommes heureux de savoir que vous avez passé un bon séjour. Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires. Nous espérons avoir très bientôt le plaisir de vous revoir dans notre hôtel ! Cordialement

10/10 Excellent

Barbara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
No hair dryer no kettle
Stayed 6 nights in Mar 2023
Response from SS on 21 Mar 2023
Bonjour, Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future.Best regards

8/10 Good

yeo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
It was very close to trasport there is a bus station right in front of the hotel, the staff was also pretty friendly. There was a power outage due to bad weather but they were so kind to explain what happened and give us directions to get services elsewhere. The entire place was really nice for what you pay for it, we had some issues with some towels being a little stained, but that was also excusable because they were really consistent with changing them and being understandable. The rooms are a little tight, especially for three people, for example there isnt a special area for a whole bathroom, the shower and the toilet and sink arw just kind of built into the room, but again for what you pay, it's understandable.
Stayed 4 nights in Mar 2023
Response from SS on 21 Mar 2023
Bonjour, Thank you for your 4 star review which we appreciate. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you. We look forward to welcoming you back when next visiting. Regards,

6/10 Okay

Sylvia

Stayed 2 nights in Dec 2022
Response from ss on 3 Jan 2023
Bonjour,Nous vous remercions d'avoir pris le temps de nous communiquer votre évaluation. Nous espérons avoir bientôt le plaisir de vous accueillir une nouvelle fois dans notre hôtel! Cordialement

6/10 Okay

Manon

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Alexis

Travelled with partner
Liked: Staff & service, property conditions & facilities
Convenient, helpful and friendly staff.
Stayed 2 nights in Oct 2022
Response from ss on 22 Oct 2022
Bonjour,nous vous remercions pour votre note et nous espérons avoir le plaisir d vous revoir très bientôt.Cordialement

6/10 Okay

Bruce

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It was as 105° and the air conditioning was very poor. Had to get a fan. The reason we stayed in this hotel was, it said they had a/c. My partner was so disgusted and uncomfortable that he left a day early. Usually Ibis is decent but after this experience, I won’t return.
Stayed 2 nights in Jul 2022
Response from SS on 21 Aug 2022
Hello,Thank you for taking the time to write to us.I am sincerely sorry to hear that your stay at our hotel was a source of disappointment for you.Please note that there is NO air conditioning, only air conditioning. This means that the air pumped into your room through the fan has been filtered and then cooled to the preset fixed temperature for the entire building relative to the outside ambient temperature.We thank you once again and we hope to regain your trust.CordiallyHSM

10/10 Excellent

Mehmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from ss on 7 May 2022
Bonjour, Et merci pour votre message, les retours de nos clients, encouragent beaucoup toute l'équipe. Dans l'attente du plaisir de vous accueillir de nouveau. Très cordialement,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2022
Response from HSM on 13 Mar 2022
Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire, c'est avec grand plaisir que nous recevons vos note. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement, Ibis Budget Saint Maurice

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Sandra SEMEDO Adjointe de Direction on 10 Nov 2021
Madame, Monsieur, Nous vous adressons nos plus sincères remerciements pour votre superbe évaluation ! Nous sommes ravis de savoir que nous nous sommes pleinement montrés à la hauteur de vos attentes durant votre séjour à Saint Maurice. Nous nous ferons un plaisir de vous revoir dans notre hôtel. Bien Cordialement Sandra Semedo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Sandra SEMEDO Adjointe de Direction on 10 Nov 2021
Madame, Monsieur, Nous vous adressons nos plus sincères remerciements pour votre superbe évaluation ! Nous sommes ravis de savoir que nous nous sommes pleinement montrés à la hauteur de vos attentes durant votre séjour à Saint Maurice. Nous nous ferons un plaisir de vous revoir dans notre hôtel. Bien Cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from HSM on 15 Mar 2020
Bonjour, Nous vous remercions d'avoir pris le temps de noter votre séjour. Nous sommes heureux de savoir que vous avez apprécié votre séjour. Cordialement

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Jan 2020
Response from HSM on 10 Feb 2020
Bonjour Sandra, Merci pour votre note, nous espérons vous revoir bientôt. Bien Cordialement

8/10 Good

Dong Sheng

Stayed 1 night in Dec 2019

6/10 Okay

Bichhoa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from HSM on 28 Oct 2019
Bonjour, Nous vous remercions d'avoir pris le temps de noter votre séjour. Nous espérons vous revoir très bientôt! Bien cordialement

6/10 Okay

Bichhoa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 8 nights in Sep 2019
Response from Ibis Budget Saint Maurice on 13 Oct 2019
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Cordialement

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Very small room, booked a room for 3 persons but we were not comfortable at all. Even we were travelling with bag pack, still we didn’t have any room to keep our luggage. The toilet is very small and the bathroom was an utter nightmare because it’s in the centre of the room and anyone can see you showering because no curtains.No fan or AC in the room. Very unwelcoming staff. The train station is 15min walk away not 5min as per the description.
Stayed 2 nights in Sep 2019
Response from ss on 10 Oct 2019
Bonjour, Thank you for taking the time to tell us about your experience at the ibis budget Saint-Maurice. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. , we are a chain hotel, with a quality standard, which has its advantages and disadvantages. Looking forward to seeing you again, we wish you an excellent day. Best regards Ibis Budget Saint Maurice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from hsm on 13 Oct 2019
Bonjour, Merci pour votre message, les retours de nos clients, encouragent beaucoup toute l'équipe. Dans l'attente du plaisir de vous accueillir de nouveau. Très cordialement,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet neigbourhood near Marne River and Bois de Vicennes a huge forest in the middle of Paris. Clean simple rooms at good price. Health food store, grocery on street accessed through back courtyard. Some good restaurants on the street.
Stayed 1 night in Jul 2019
Response from ss on 29 Aug 2019
Bonjour, Thank you for the great review of our hotel! We are happy to know that you had a pleasant stay and hope to see you again very soon Best regards

6/10 Okay

Chantell

Liked: Cleanliness, staff & service
Disliked: Room comfort
A Room
Late check ability was great. Very small room, not much room for bags. Would have liked Kitchen facility or coffee/fridge in room. A little noisy.
Stayed 1 night in Jun 2019
Response from ss on 16 Jun 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ibis Budget Saint Maurice

8/10 Good

Jozsef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Maksimilijan, Switzerland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel for the price. Most of the guys working there were pleasant. Great wifi.
Stayed 2 nights in Nov 2018

10/10 Excellent

Chris, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional and clean. Friendly staff. Great Location
Stayed 2 nights in Sep 2018

8/10 Good

Jolanta, Riga

Liked: Cleanliness, staff & service
Thanks, there was a good breakfast, we had a great time in Paris
Stayed 2 nights in Sep 2018

2/10 Terrible

matt, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Horrible experience never go again staff arrogant and not helpful at all
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2018

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities
it covers my reqiurmnet
it is good for short stay.
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Susan
They provide 2 bath towels only for 3 people's everyday beside first day. Everyday ask for front desk for 1 more. No hand towel no hair dryer. When ask for hair dryer they say don't have it and no other information. Next day with other worker say $20 deposit and refund the money when it returned. Why didn't tell me in the beginning. :( room is very tiny. No air condition, no fan. Washroom you have to open the door to wipe.. you have space only for rest leg. Every space us toooo tiny.
Stayed 4 nights in Jun 2018
Response from C. Palot - Directrice on 29 Jun 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 Good

ONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The area was good however the lift was on maintenance during the stay.
Stayed 3 nights in Jul 2017

4/10 Poor

Jelena

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel doesn't match description
It is a lie about parking !!no parking- you need to find it yourself on the street which we did 5 min from hotel and paid 9 euro for 14 hr stay ...but on the price list in car park was price 30 pounds for 24 hr ...no air conditioning in the room - please remove from your web AS HOTEL doesn't match description. Rooms and breakfast was ok ..but bed was making noise when you turning at night. Local area good,has a lot of shops .

6/10 Okay

Jean-François

Stayed 2 nights in Nov 2023
Response from ss on 25 Feb 2024
Bonjour, nous vous remercions d'avoir pris le temps de nous communiquer votre évaluation. Nous espérons avoir bientôt le plaisir de vous accueillir une nouvelle fois dans notre hôtel ! Cordialement,

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Nov 2023
Response from SS on 25 Feb 2024
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Cordialement

6/10 Okay

Katia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Tivemos q pedir p arrumar o quarto, nem toalha trocavam. Suporte do chuveiro quebrado, servia perfeitamente à um anão, infelizmente nós temos 1,80… pegamos 3 quartos, o quarto com 3 pessoas, recebia 2 toalhas, nenhum dos quartos tinha armário, as roupas ficaram jogadas na cama extra. De resto tudo bem…
Stayed 7 nights in Oct 2023
Response from SS on 24 Oct 2023
Prezada Katia, obrigado por reservar um tempo para avaliar sua estadia conosco. Agradecemos todos os comentários, tanto positivos como negativos, e lamentamos que a limpeza do seu quarto e o fornecimento de toalhas não tenham correspondido aos nossos padrões habituais. No entanto, estamos felizes que, apesar desses problemas, você ainda tenha conseguido ter uma estadia agradável. No ibis budget Saint-Maurice, esforçamo-nos para garantir que os nossos hóspedes tenham a melhor experiência possível no nosso hotel e continuaremos a trabalhar arduamente para atingir este objetivo. Esperamos recebê-lo de volta no futuro. Atenciosamente, Equipe do ibis budget Saint-Maurice

8/10 Good

Tabea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from HSM on 21 Oct 2023
Bonjour, nous vous remercions d'avoir pris le temps de nous communiquer votre évaluation. Nous espérons avoir bientôt le plaisir de vous accueillir une nouvelle fois dans notre hôtel ! Cordialement

10/10 Excellent

Montserrat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta algo alejado de Paris pero por el precio se compensa, los cuartos son muuy pequeños pero estan bien distribuidos, nos trataron muy bien y fueron de mucha ayuda los chicos de recepcion
Stayed 1 night in Sep 2023
Response from SS on 21 Oct 2023
Buenos dias, Nos alegra saber que tuvo una excelente estadía. Le agradecemos por tomarse el tiempo para brindarnos sus comentarios. ¡Esperamos tener el placer de volver a verle en nuestro hotel muy pronto! Atentamente.

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Une nuit passable
Hôtel très propre, dommage pour la chambre qui est mal disposée mais pour une nuit ça passe. Attention l’hôtel ne dispose pas de parking et il peut être pénible de trouver de la place si vous venez en voiture. Lieu très calme même la nuit. Se trouve à 700 m du bois de Vincennes qui est à faire.
Stayed 1 night in Sep 2023
Response from HSM on 29 Oct 2023
Bonjour, Nous vous remercions d'avoir pris le temps de nous communiquer votre évaluation. Nous espérons avoir bientôt le plaisir de vous accueillir une nouvelle fois dans notre hôtel! Cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel für den Parisurlaub
Es gibt an dem Hotel nicht auszusetzen. Ich glaube, es ist besser als di meisten teuren Hotels. Wenn man bedentk, dass man ja nur zum Schlafen ins Zimmer kommt, ist es super. Man hat ein Bett, einen Fernseher, wenn man den braucht und eine Badezimmereinrichtung. Optional kann man im Hotel frühstücken oder geht zum Bäcker gegenüber. Was mir nur fehlte waren ein Zahnbecher, eine Klobürste, ein bisschen Klimatisierung bei Außentemperaturen von über 30 Grad und vielleicht eine zweite Steckdose am Fernseher, weil ich außer Rasierer ungern Elektronik in Nähe von Wasserhähnen anschließe.
Stayed 3 nights in Sep 2023
Response from HSM on 12 Sept 2023
Hallo, wir danken Ihnen, dass Sie sich die Zeit genommen haben, uns Ihre Bewertung mitzuteilen. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu dürfen! Aufrichtig,

10/10 Excellent

Sylvie

Stayed 1 night in Sep 2023
Response from HSM on 9 Sept 2023
Bonjour, Nous vous adressons nos plus sincères remerciements pour avoir choisi notre hôtel et avoir pris le temps de nous faire part de vos expériences. Nous sommes ravis de savoir que nous nous sommes pleinement montrés à la hauteur de vos attentes durant votre séjour et nous nous ferons un plaisir de vous revoir dans notre hôtel. Meilleures salutations de toute l'équipe.CordialementMme SEMEDO SandraIbis budget Saint-Maurice

10/10 Excellent

Eloïse

Stayed 1 night in Aug 2023
Response from HSM on 19 Aug 2023
Bonjour,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.

10/10 Excellent

Thelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy céntrica Estábamos a 2-3 cuadras de autobús y metro El desayuno muy completo y el hotel súper limpio y muy bonito
Stayed 3 nights in Jul 2023
Response from HSM on 19 Aug 2023
Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

10/10 Excellent

Sophie

Stayed 2 nights in Jun 2023
Response from ss on 27 Aug 2023
Bonjour,Je vous adresse les plus sincères remerciements de toute notre équipe pour l'évaluation de notre hôtel ! Nous espérons avoir bientôt le plaisir de vous revoir ! Cordialement,

6/10 Okay

Christophe

Stayed 1 night in Jul 2023
Response from HSM on 30 Jul 2023
Bonjour,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!

4/10 Poor

Sophie

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel tres spartiate Porte ne ferme pas Pas de verre dans la chambre
Stayed 1 night in Jul 2023
Response from HSM on 17 Jul 2023
Bonjour,Nous vous remercions d'avoir pris le temps de nous laisser un commentaire suite à votre séjour.Nous sommes désolés que votre expérience n'ait pas été à la hauteur de vos attentes et nous excusons.Nous vous remercions une nouvelle fois et nous espérons regagner votre confiance.

10/10 Excellent

nadir

Business traveller
Liked: Staff & service
Stayed 4 nights in Jun 2023
Response from HSM on 4 Jul 2023
Bonjour,Nous vous remercions pour votre excellente note.Nous sommes très heureux de savoir que vous avez passé un excellente séjour.Cordialement

8/10 Good

Gaelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Rapport qualité prix ok. Quartier très bien..accuei très bien. Un bémol sur l'agencement des chambres avec cabine de douche donnant directement sur les lits et la fenêtre. (On oublie l'intimité si on séjourne avec son ado 😄). Par contre, petit déjeuner super 👍
Stayed 1 night in Jun 2023
Response from HSM on 20 Jun 2023
Bonjour Madame, Et merci pour votre message, les retours de nos clients, encouragent beaucoup toute l'équipe et nous sommes ravis de savoir que vous avez apprécie notre petit déjeuner buffet. Dans l'attente du plaisir de vous accueillir de nouveau. Très cordialement,