Daily continental breakfast (EUR 3.5 per person)
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Reviews of Hotel Savoy

Hotel Savoy
9 Rue Jarry, Paris, Paris

Reviews

5.6
Rating 10 - Excellent. 34 out of 574 reviews" "
Rating 8 - Good. 140 out of 574 reviews" "
Rating 6 - Okay. 187 out of 574 reviews" "
Rating 4 - Poor. 102 out of 574 reviews" "
Rating 2 - Terrible. 111 out of 574 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities
The area it was in was a little sketchy, the room was dirty (like dirt spots in shower/mud on carpet), we were actually supposed to check in at another hotel on the same street but there were no directions to do so. If the janitor hadn't have been leaving the Hotel when we first arrived we never would have known.
Stayed 4 nights in Mar 2020

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Yacine on 1 Mar 2020
Cher client Merci de votre retour Votre avis compte pour nous Cordialement

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2020

2/10 Terrible

Jenny

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was mouse in the room. I couldn’t sleep the whole night.
Stayed 1 night in Oct 2018

6/10 Okay

lisa

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Basically a private hostel room. No elevator up to the 4th floor, no hot water, stains on the carpet and maid service every 2 days. But- really close to Gare du Nord and Gate du Est. Hop on bus st Gare du EST to see the city. Lots of restaurants and shops around. Excellent location and great price.
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I waisted 10 min on the door to enter into the property, then came to know that there is no lifts, narrow stairs , like old homes No Hot water
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ont go there.
On the first day it was okay the room was clean and all. The 4 other days it was never cleaned we needed to take the trash out ourselves. We went everyday to another hotel to get cleaned towels. Because there were no reception there. Its a small space and not comfortable. It is not like the pictures and its overpriced.I would better pay 50 euros more per night and go to a better hotel next time
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the room in the photos... that's for sure.
I have to agree with another recent review of the property that this hotel is not the same as the ones in the pictures. Or at least they only have a couple of rooms that look like that. Our room had a hot water pipe at head level over the toilet that was hot to the touch... strange since the toilet was on the opposite side of the room from the sink and shower. Half of the lights were burnt out and the two over the bed would pulse when turned on. I immediately pulled up google and booked a different hotel and left the key at the desk. This was not my first time traveling abroad or to Paris specifically, I've stayed in some seedy spots throughout europe/asia. If I were traveling alone and staying in a hostel this would have been understandable but the room didn't live up to the photos and we moved closer to Gare De Nord.
Stayed 1 night in Nov 2019

4/10 Poor

Arayik

Travelled with group
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was wildly different than how it was portrayed in reviews online. We checked in and checked out 7 minutes later - never in my life have I done that. Still waiting on my refund, so we’ll see how that goes in the coming days. Floor had stains, hair all over the ‘clean’ bedding and the bathroom was inexcusable to the point that my husband said he would not even shower in there with shoes ON. Mold on the floors, shower curtain and tiles. Shower was about 2’x2’, typical for most basic hotel showers in Europe but there was what appeared to be used soap bars on the floor of the shower, but we had made the decision to check out long before doing any real investigating into those unidentified objects. Would not recommend if you are looking to maintain your sanity on your getaway to Paris. I think the front desk manager wanted to be helpful, but there was a major language barrier - I speak minimal French, enough to understand and communicate basic conversation and needs but this was tough.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Hotel was smelly the moment you walked in. I know its a capital city but the standards were poor. Couldn't open the windows to freshen up the room as the smell from kebab shop underneath was even worse. Only if you are desperate would you stay here. My friend found a pubic hair under her pillow!!!
Stayed 1 night in Oct 2019

2/10 Terrible

Alexandra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel in Paris
Genuinely the worst hotel i have ever stayed in. I've stayed in 30+ hotels in Paris and never experienced anything like this. Filthy rooms, staff not getting the rooms right - we booked twins and got doubles, staff eating chinese food over the counter and on documents as slowly serving us, pubic hairs on sheets, the only window went to an air vent with the strong smells from a kebab shop vent. Mice! Horrendous.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
ok overall I guess
No pillow cases on pillows. I got in 3 am ask them to let me sleep till 12 for late check out at 12 30, They agreed but still got knock on the door at 10 am. couldn't get back to sleep after.Scary narrow winding dark stairs up to 4th floor. Price should be cheaper
Stayed 1 night in Sep 2019

6/10 Okay

Ly Sy Phu

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

Gabriel

Travelled with group
Stayed 3 nights in Aug 2019

6/10 Okay

NABIL, Paris 18th

Travelled with family and small children
Liked: Staff & service, amenities
Good location good price but the Rooms needs lot of work.
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not fit for humans in fact I would not let my animals sleep in that filth. Smelly mould on walls and carpet no shower screen and was the most horendis hotel I've ever seen. Nothing good at all to say about this hotel and very disappointed you have this on your listing as it's no where near standards it should be. Definitely let down. Stayed 10 min and left I just had to book elsewhere as they had no other 3 person rooms ( not that I'd say) your company has let me down terribly and was the first time I've ever used your company. Nothing like the pictures at all maybe you need to send people every few year to check the standards of these hotels ️your got on your listing. I would actually like one of your managers to reply to me and discuss this matter. I will be returning 3 sept ️️Sharryn hili 0418170199
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I can’t believe you, Expedia, would endorse a property like this. It wasn’t clean. There was duct tape holding the door knob on, the ceiling was peeling, but the biggest thing is that it is not located in a safe location for tourists. We checked out as fast as we checked in and sucked up the loss of our money. Better that then get mugged and lose all of our money!
Stayed 2 nights in Aug 2019
Response from Yacine on 19 Aug 2019
Cher client, Nous vous remercions pour avoir pris le temps de commenter votre séjour. Votre avis sera pris en considération par l'ensemble de l'équipe. Pour le quartier, certes il est populaire mais non dangereux. Nous espérons vous accueillir à nouveau. Bien à vous

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very safe place to stay. Unable to sleep, saw about 5 mice at night and was afraid to have them crawl in my bed. No elevator and had to go up 4 flights of stairs with suitcases. Do NOT recommend this place at all.
Stayed 2 nights in Jul 2019

2/10 Terrible

Julia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Same as everyone: avoid!
Incredibly dirty, stinky and uncomfortable hotel. Whichever body awarded this place three stars needs a headshake. The only positive is the location, few minutes from the Gare du Nord and by the underground station Chateau d'Eau.
Stayed 2 nights in Jul 2019
Response from Savoy on 16 Jul 2019
It's well noted as no stars Hotel

2/10 Terrible

Imanol

Disliked: Cleanliness, property conditions & facilities, room comfort
It was bad really horrible the hotel doesn’t have elevator and had to carry my luggage through a very narrow staircase. Once I got to the room it had nothing to do with pictures at the time of the booking. Carpet looked like it has never been clean bathroom in very bad condition, and dirty. The walls of the room dirty as well and the windows were open and since is a bad aérea due to the trash on the streets the room was full of flies and insects. Neither Hotels.com or the hotel returned my money which I lost because I had to leave immediately due to such poor conditions and pay another hotel
Stayed 4 nights in Jun 2019
Response from Savoy on 16 Jul 2019
Well noted no elevator

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recomend. Dated and old. No soap/ toilet roll. VERY LOUD and random people kept knocking and opening our door (lock did not work) unfortunately its non refundable but would 200000% not recomend. Area is dirty, lots of people just hanging around outside.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were great and location wasn’t too bad but a little rough. There was no fire escape. Our window looked inwards to other windows so if a fire broke out we’d have been dead. The drains smell really bad ... but it was cheap and served its purpose for the night
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 6 nights in Apr 2019

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Small but comfortable
Clean and comfortable beds even if the rooms were a little small. Area was fine, nice and close to a metro so getting around was easy enough. Stairs were hard work but we knew that going in. Price was fine but it would have been better if I knew they were taking the payment at booking.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. Nice standard room, lovely staff and the location is close to many things. What more could you ask for...
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
No information was provided about the check in that needed to be done at another hotel. The gentleman at check in was very nice. We encountered a problem right away with someone smoking across our room causing our room to smell like smoke. When we complained the man was very concerned. Unfortunately the Place was dirty (blood stains on window curtain), walls broken and very poor amenities (no hard dryer). As we again the second day dealed with smoke smell, we complained and another man at the reception was very rude and didn't car about our complaint. I would recommend you use your money to stay elsewhere. This place is NOT worth it.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
After reading previous reviews, I was a bit nervous about what I was going to walk into, however I was pleasantly surprised. I did read that check in was up the road (and there was a sign on the door). It was very easy to check in. I had a double bed on the 6th floor. If you don't mind stairs, it was fine. The bed was very comfortable and soft! The room was clean and had a shower and bathroom in the room. The shower was hot and great pressure. However, the smell was the biggest downfall of this room. It smelled like a sewage system and seemed to be coming from the toilet/bathroom. I left the bathroom window open and bathroom door shut and that made the smell tolerable. The only other thing that stood out to me was coming out of the Metro. There was a line of men catcalling and asking something in French. As a young woman this made me a bit nervous.
Stayed 4 nights in Mar 2019

2/10 Terrible

Ariel, Houston

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It was too dirty. Pictures don’t show the massive stains on the carpet. Door had tape holding the door handle. We checked out immediately after finding another hotel that same day.
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I did not enjoy my stay at the Savoy. The appearance of the hotel is significantly different to that shown on the website. The amenities in the hotel are poor including one plug socket by the bed and another located near the ceiling. The breakfast consisted of a slice of toast. The reception desk was unmanned and the property was unsafe.
Stayed 2 nights in Feb 2019

8/10 Good

Sumon

Liked: Cleanliness, staff & service, property conditions & facilities
A Nice Paris Trip
Great location next to Metro station to several lines and eating areas. The room is small for American's standard, it's good Wifi connection.
Stayed 13 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Location is ok —place is small will need upgrade heater did not work in the room but overall ok for location and close to train station
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only decent thing is that you can walk to local attractions
Stayed 3 nights in Jan 2019

4/10 Poor

Teresa

Disliked: Cleanliness, property conditions & facilities
Fair
Stayed 2 nights in Jan 2019

2/10 Terrible

Esam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No recommendations for stay in again
Very poor hotel.no elevator. Breakfast nothing to eat
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

4/10 Poor

Sharon, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower was very dirty, the smelly & dirty shower curtain was barely hanging with only 2 hooks, all the lights on the room’s ceiling were out, except for the bathroom’s light, we reported the issue to the office clerk and he never did anything to fix the problem, so we were in a darkroom during our stay. The heat is old and super noisy. Housekeeping service is overall terrible, but specially when every morning they knock on your door and wake you up early in the morning for no reason. They provide only one pillow per bed which is flat & dirty. The area is bad and the people around there are always shouting out loud all night long, they’ll keep you up all night. Bottom line: 2 stars for this hotel is way too much, it should be ZERO stars! Horrible Hotel!!
Stayed 4 nights in Dec 2018

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel old and dated. No lift. Stairs worn and dangerous. No tea and coffee facilities. No phone in room. Stains everywhere. Bedding and towels smelly.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Joan, Uk

Liked: Staff & service
Should mention the steep staircase it is lethal going up and down
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2018

4/10 Poor

Alisaleh, Cairo

Liked: Cleanliness, staff & service, amenities
The area is life and nice Room was booked at 5th floor with no elevator
Stayed 4 nights in Nov 2018