Minibar, in-room safe, iron/ironing board, free cots/infant beds
Check availability

Reviews of XO Hotel

4 out of 5
XO Hotel
Rue Theodore De Banville, 25, Paris, Île-de-France

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 192 reviews" "
Rating 8 - Good. 89 out of 192 reviews" "
Rating 6 - Okay. 36 out of 192 reviews" "
Rating 4 - Poor. 16 out of 192 reviews" "
Rating 2 - Terrible. 6 out of 192 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Adriana, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Location great staff
Our stay at this small hotel was perfect, we enjoy the location on a quiet and calm street but 2 blocks away are this lively pereira square with lots of bars and bistros! And a metro station, we walked a lot in Paris and love it! From this hotel you can walk to a lot of attractions, usually 1 to 2 miles away! So we took our time walk to arc , Eiffel champs, louvre we enjoy the parks all around and usually we catch a cab on our way back! 10 to 15 euro! We traveled with our 2 yo the hotel provided a crib for free and a highchair on breakfast so we were very happy. Breakfast was good! And there's a cute playground near by. So I would recomend this hotel and definitely stay there again.

8/10 Good

Stuart, Aurora, Ont.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will be even better after the reno's!
This is not a 4* hotel in its current state however it will certainly be up there after the reno's are completed. Great location, nice to have breakfast included and a comfortable room. However, the air conditioning did not work well and the elevator was out of commission for several days. This was not a huge problem as the service elevator was available. The lobby has a coffee/drink bar although there was never any indication of it being open for service. The wifi was unreliable as we eventually were shown how to reset the modem ourselves. Some days, we were rebooting every 5 minutes other times it worked fine. To the staff's credit, they were apologetic and said they would get it looked at. If you are looking for quaint and cozy and a location close to the metro then I would suggest to give Le Pierre a try.

6/10 Okay

CHEE FEN

Liked: Cleanliness

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Spent three nights at the Le Pierre as part of a base for touring the sights of Paris. (Two adults 60+ with grandchildren 14 and 12). Used Big Bus hop on hop off starting at Etoile and also used Metro.

8/10 Good

Philip, Nenagh, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
September 2015
Good hotel in a great location, 10 minute walk from the arc d'triumph... staff were very friendly and helpful and lay out a very nice breakfast! Only complaint is our double room was meant to have a double bed instead we had two single beds side by side which left me walking up down in d middle near the ground ☺

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Pleasant stay
Nice quiet corner with young professional occupants enjoying cafe outdoor in the evening time. Front desk reception was helpful and efficient.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Nancy, New York City

Liked: Cleanliness
I needed to stay in this area for business
Some of the people at the concierge desk were very helpful - others, not so knowledgeable. Although the room was very clean, the bathroom sink faucet was not solid to the sink.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Pierre was a decent hotel experience. The staff were helpful and the room was clean and comfortable.

8/10 Good

Aaron, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Moderate; Service: Professional; Cleanliness: Immaculate;

4/10 Poor

Rachael, London

Disliked: Cleanliness
Not as advertised and certainly not 4 star!
First of all the décor did not reflect the impression from the website and photos, but the concierge was very polite. My key did not work and I had it changed, but on second attempt I realised that the key is just difficult in general. I found a packet of open cheese in my fridge and a used ticket on the floor from the previous guest. The cleaner had clearly changed the sheets, towels and toiletries without much thought to cleaning the rest! The bathroom walls were covered in black mould and there was a hair in the bath. Regarding the cheese (I found the rest afterwards), the hotel concierge was very apologetic and agreed that this was not what to expect from a 4* hotel, we were offered a complimentary drink. My sleep was comfortable, but the Wifi was shocking, which on a business trip is less than ideal. In the morning I showered with barely any extraction for the steam which explains the mould, and before leaving tried to dry my hair only to find my dryer did not work, leaving me at breakfast with long wet hair. Breakfast itself was basic, but acceptable, although the one waitress in the room had only my colleague and I sitting, yet there was no table service for hot drinks. All in all, despite the friendly and apologetic staff this hotel is far from 4* and is certainly not worth the money I spent on that room.

6/10 Okay

Rachael, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Far from a 4 star hotel!
At first I was taken aback by how different the hotel was compared to the photos, the reception area and hallways had very outdated décor, lets just say they were photographed very well. On first entry to my room (after having my key changed and battling with the lock for several minutes, this is far from easy!), I found a half eaten packet of cheese and a very hard to miss used ticket on the floor. The cleaner had clearly just changed the sheets etc without much though to actually cleaning or hoovering the room. The concierge was very polite and apologetic about this and admitted it is not what you would expect from a 4* establishment, he offered my colleague and I a free drink, which we did not have time for, but appreciated the gesture. After returning to my room again for the evening, I encountered more problems. I noticed the severe mould problem in the bathroom and a hair in the bath, not so acceptable! The Wifi was completely unreliable, taking half an hour at a time to reconnect, which on a business trip is less than ideal. In the morning, before heading to a meeting, I then discovered that the hair dryer did not work which left me sitting at breakfast with long wet hair. The breakfast was very basic and there was no table service for tea or coffee, despite there being a member of staff in the room and there being no other customers. All in all, this hotel had friendly staff, but is definitely not 4 star and definitely not worth the money.

8/10 Good

Sharyn, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service
Facilities: Rooms a bit cramped but o; Value: Affordable; Metro stations close by

10/10 Excellent

helen, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

John, Australia - NSW - Port Macquarie

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful; Handy laundromat around corner

10/10 Excellent

GingerBekka, cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed here with my boyfriend for a long weekend, 10 minute walk from arc de triumph, lovely staff and cleanliness. Had an amazing weekend although long walk to most sites so metro would be advised.

10/10 Excellent

Noela, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Metro

8/10 Good

flame, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, quiet at night and close to the metro
Spent two nights at this hotel. In a quiet location but close to the metro to get easily and quickly into the centre.

10/10 Excellent

Christa, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

William, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
No

10/10 Excellent

Lorraine, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate; Really comfortable, felt like home.

10/10 Excellent

Vivee, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Complete with necessities; Value: Great deal; Service: Staff - very helpful; Cleanliness: Spotless;

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Polite; Cleanliness: Lovely;

8/10 Good

Nicola, Bristol, UK

Liked: Cleanliness, room comfort
Good location - close to Arc de Triomphe.
The hotel exterior is maybe a little tired but inside is clean and well kept nonetheless. The bed was comfy and the room nicely decorated although as is usual for central Paris not much larger than a postage stamp, but this didn't really matter as it was only somewhere to sleep after a day doing tourist stuff. The free wifi is a plus; we didn't sample the breakfast as we found the local cafes catered for our needs. Everything is expensive in Paris so put that to one side if you can and enjoy the experience!

10/10 Excellent

Patrick, Australia - ACT - Regional ACT

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Go the extra mile; Cleanliness: Pleasant; Close to metro

8/10 Good

Pete, London

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to sights
Stayed for two nights in July 2014. Hotel was clean and tidy and the bedroom was very comfortable. Staff were helpful during our stay and also gave advice on getting there from Paris CDG late at night. Reasonably priced hotel in a nice area.

10/10 Excellent

Sandra, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Faultless;

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Respectful; Cleanliness: Lovely;

10/10 Excellent

Xanthie, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Amazing; Service: Courteous; Cleanliness: Spotless; Good distance to metro great area of Paris

6/10 Okay

wendy and erin

Disliked: Property conditions & facilities, room comfort
Close to metro decent neighbourhood
We were looking for a less expensive hotel in the area we had been staying for a week. Found Lepierre was clean and close to metro, restAurants and grocery.

10/10 Excellent

Ian, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable, value for money ; Service: Courteous, very helpful ; Cleanliness: Pleasant;

10/10 Excellent

Peter, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Metro and restaurants, quiet street, helpful staff

4/10 Poor

Peter, Appleton, Wisconsin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This by no means is a 4 star Hotel.
This Hotel was disappointing. They have no alarm clocks in the room, our room safe was not operational and the air conditioner did not work very well. Toilet seat was cracked and falling off the toilet, wallpaper was peeling off the wall and the drapes did not close all the way. There was some mold in the closet as well. There was no information given on how to get a wake up call or other general information. I was unable to call the front desk from the room or make a room to room call.

8/10 Good

Julie, UK

Liked: Cleanliness, staff & service, room comfort
Good hotel in a lovely area of Paris!
Only a 5 minute walk from Periere Metro station; Hotel Le Pierre, although not a 4 star hotel, was welcoming, clean & comfortable. Our room was serviced daily, towels changed & was a great place to relax after sightseeing. Breakfast room was lovely, food ok. For the price we paid for a Paris hotel in such a lovely area, my partner & I were delighted! Just a 15 minute walk to the Arc de Triomphe... A wonderful 3 night holiday.

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Xiao, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Pleasant;

10/10 Excellent

Erinn, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

carmel, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
very parisiennecar

8/10 Good

Ken, US

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, Quiet, Great Value
I usually stay near Pereire Metro/RER but it's always noisy so I decided to stay 1 block away from the Metro. I'm glad I did. Here are the highlights: - The front staff is wonderful (all of them). - the staff in the breakfast room is still in training to learn to cook. The bacon was half raw day one and completely raw on day two. It appeared (and I know how to cook) that she dumped a brick of bacon in a pan and just let it sit so the bacon on the exterior were somewhat cooked but layers not so lucky. Eggs were just similar to dehydrated backpacking style. All else was nice. deli meats, pain, cereals, juice, milk, a great espresso machine! - the room was nice and tidy. nice bed springs, tv with remote, cnn, bbc, etc. clean bathroom. - water tasted like water and not rusty pipes. - internet is medium fast and you can't access a vpn. On day one it was dog slow which means that the router must have been reset on day two.

8/10 Good

Mary, Australia - NSW - Regional NSW

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with easy access to metro; we really enjoyed our stay.

8/10 Good

KH, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient stay
Tastefully decorated, good WIFI and toiletry provided, a nice and comfortable room

10/10 Excellent

Lee, Watford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and close to everything. Excellent Hotel.
My wife and I spent two night in this hotel, it is 10 minutes from Arc De Triomphe and there are shops and restaurants galore very close by, there is also a metro station about 5 minutes away. Staff were friendly, the room a decent size, bathroom very clean and the bed was the most comfortable hotel bed I have ever slept in. We did not eat at the hotel, but they do have a restaurant for breakfast and main meals and there is also a small bar. All in all we were extremely pleased with our stay. For anybody not familiar with the area aal you have to do is turn right when leaving the hotel, walk up rue Theodore de Banville and turn right onto Av De Wagram, this road has lots of places to eat and drink, a metro station and also leads straight to the Arc De Triomphe.

6/10 Okay

Aurélie, London

Liked: Room comfort
Disliked: Staff & service
Convenient hotel in the 17th
It is the second time we stay at Le Pierre when visiting friends in Paris. It is conveniently located in a nice area, and easily accessible by metro. Rooms are clean and comfortable. However the staff is not very helpful (I am still waiting for an extra tea mugs for the room) and the breakfast is overpriced.

8/10 Good

Linzey, Australia - QLD - Brisbane

Liked: Cleanliness
Facilities: Everyday; Value: Reasonable; Service: Polite; Cleanliness: Lovely;

8/10 Good

Panagiotis, Greece

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Economical; Service: Friendly, Courteous; Cleanliness: Pleasant, Delightful;

6/10 Okay

sarah, Kent, uk

Liked: Cleanliness, staff & service, room comfort
Suitable
The hotel is small, with small rooms, that are a little dated but it was clean, staff were very helpful and it was walking distance from the metro, bakery and restaurants so had everything we needed without costing a fortune.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and close to metro
Staff very approachable and professional. Lovely location with good public transport links. Several nice cafés and restaurants nearby. High standard of cleanliness and bed was really comfortable. All in all had an excellent 4 day stay at this hotel.